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Waterfront Place Hotel

Certificate of Excellence
2 Waterfront Place, Morgantown, WV 26501-5958
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1 room 1 adult
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453 Reviews from our TripAdvisor Community

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Charleston, West Virginia
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Wow, what a nice place to stay. Very reasonable price, clean, great staff. When we stayed the Texas Longhorns basketball team was there. I'm so glad they picked here to stay as it was a great reflection of what our state had to offer. Good job. Will definitely make this our go to hotel when in Morgantown to watch the... More 

Helpful?
Thank KENTW302
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

KENTW302, Thank you for taking the time to review your recent stay with us. Glad to hear we will now be your Morgantown home away from home! We always appreciate the opportunity to accommodate guests from outside the state. One of our most frequent comments is our staff accurately represents the famous West Virginia hospitality. We look forward to providing... More 

Connellsville, Pennsylvania, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Attended a birthday party in the Grand Ball Room.. The food was OUT OF THIS WORLD GOOD!!! Hats off to the banquet staff and the chief. My overnight guest room experience was also very good. The room was clean and roomy. My bed was super comfy. The breakfast buffet that morning was also very impressive. I would stay again.

Helpful?
Thank Gina M
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

Gina M, We greatly appreciate your review of your guest room and dining experiences. Our culinary and banquet teams are truly two of the best in the business. After enjoying your banquet and breakfast experience, we would encourage you to come back and also try our new dinner menu in the Regatta Bar and Grille. Our current feature is The... More 

Saint Albans
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed here in the past and it's a very nice hotel with a very good staff,the bell staff always takes care of me and front desk staff is friendly,my only issues are the shower pressure and water temperature wasn't the best,also the bed is very soft,not really crazy about that.But overall I always enjoy staying here👍🏽

Helpful?
Thank Kevin M
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

Kevin M, Thank you very much for reviewing your stay. We appreciate the kind words about our guest service team and feedback on the matters previously listed. Would you be willing to email me directly at dcuzzolina@waterfrontplacehotel.com in order to let me know the room number from your recent stay? This helps us ensure everything runs smoothly for future guests.... More 

Manchester md
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 31, 2015

We stayed at this hotel in Morgantown WV. I picked this hotel because of the deal on booking.com. It was located right on the edge of down town on the river walk. It has a convention center attached. to it. During our stay the hotel was very quiet. In January the Marriot is taking it over. So the hotel get... More 

Helpful?
Thank travgurl
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

travgurl, Thank you for the review and very glad you enjoyed your recent stay! We are happy you were able to take advantage of our on-site amenities. Our downtown location along the river makes for an amazing view and convenient travel. We also appreciate the kind words about Brittany as she is a true asset to our team. We look... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed December 30, 2015 via mobile

My wife and I stayed here a few years ago and loved it. Checked in last night and it's still a great place. The rooms are huge with a bathroom bigger than a closet. Beds are comfortable as well. The room looks a bit dated but they are in the process of room freshening becoming a Marriott in 2016.

Helpful?
Thank Frank B
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

Frank B, Thank you for taking time to review your recent stay with us. We appreciate the years of loyalty and hope to always be your preferred Morgantown destination. Sincerely, Devin Cuzzolina Guest Service Manager More 

Scottdale, Pennsylvania
1 review
3 of 5 stars Reviewed December 23, 2015

The bed was comfy, the room was clean, BUT the room was freezing (it didn't matter how high the temp said), the hallway (3rd floor) reeked like smoke. And the front desk screwed up our billing. We did order room service breakfast and it was very good. Overall, unless we have to attend an event there, I would not stay... More 

Helpful?
Thank chelsea1129
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

Chelsea1129, Thank you for taking the time to review your recent stay with us. We are very glad to hear you enjoyed a clean room and tasty breakfast. Unfortunately even though we are a completely non-smoking property we do on rare occasion have guests that attempt to smoke inside the hotel. We take this offense very seriously and promptly locate... More 

Fairfax Station, Virginia
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 9, 2015

I stayed at this hotel two nights for a conference. The hotel looks like it was quite nice when built, and still is OK despite my room being in need of an update. Carpet was a bit worn and soiled, bathtub grout and caulk were in need of some work, and the plumbing fixtures were the "economy" grade. The bathroom... More 

Helpful?
Thank Steve S
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

Steve S, Thank you for the kind words about our staff here at the Waterfront Place Hotel. Everyone agrees our most important assets are the smiling faces you see from the time you arrive through the time you depart. As you mentioned, we are about to start our renovations to join Marriott in 2016. The most exciting part of the... More 

West Virginia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 3, 2015

Meeting rooms were grand and buffet food was great! I was here for a business trip and had no problems. My room was very nice on the upper floor. No problems, no complaints and most important to an OCD person like me, NO BEDBUGS!! I heard no noisy neighbors and the employees were so accommodating. We traveled the walking/bicycle path... More 

Helpful?
1 Thank threedayfunk
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

threedayfunk, Thank you for reviewing your recent business trip to the Waterfront Place Hotel. Very good to hear we exceeded cleanliness expectations! Very glad to hear your neighbors were respectful during your visit. We rarely have issues with noise complaints as most of our guests also enjoy relaxing after a long day. The hot tub next to our indoor pool... More 

Washington, District of Columbia, United States
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 2, 2015 via mobile

The hotel is very nice for a 3.5 stars. I would have rated close to a 4 stars. Valet parking was really cheap ($10), large heated in door pool and really nice restaurant down stairs. Room was very clean, spacious with an adjustable number bed. Yes, I def would stay here again.

Helpful?
Thank robinbatman
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

Robinbatman, Very glad to hear you enjoyed your recent stay! The valet parking and heated in-door pool are amazing amenities to utilize as the winter weather arrives. We also have a clean and spacious gym on the second floor overlooking the river. Take advantage of the beautiful view! We look forward to seeing you again soon. Sincerely, Devin Cuzzolina Guest... More 

Oxford, Mississippi
Level Contributor
180 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed December 1, 2015

This is a nice hotel on the river front and close to the WVU campus. The room was clean and the bed was comfortable. The staff was friendly and helpful. The lobby is airy, and there is a restaurant. You can take a nice walk on the path along the river.

Helpful?
Thank jz-60
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

JZ-60, Thank you for taking the time to review your recent stay. As you pointed out our hotel is conveniently located near the Rail Trail walking path and the WVU Downtown Campus. We also offer our guests complimentary shuttle service to nearby locations. This always makes traveling easier during the colder winter months. Don't forget to check out some of... More 

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