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All 22 Morgantown hotels

Waterfront Place Hotel

3.5 of 5 Hotel   |   Two Waterfront Place, Morgantown, WV 26501-5958
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80%
Ranked #4 of 22 hotels in Morgantown
Certificate of Excellence 2013
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308 people have reviewed this hotel

Traveler rating
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    38
    19
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Charleston, West Virginia
Top Contributor
58 reviews 58 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was my third visit to the Waterfront Place, and I really like this property. Everything about the hotel says "quality." The attached conference center is a great location for meetings, although I'm told it has become really expensive (not my problem..). For businesses who want to impress potential clients and pamper their employees, the facility is ideal! Unfortunately for... More

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Beckley, West Virginia
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

My son is a graduate of WVU. Whenever I visited him, I stayed at the Waterfront Place. I consistently went there for four years. I was careful to avoid football weekends, when the cost would be prohibitive. I have been all over the world, and the Waterfront is as nice as any fancy four star hotel. I give it a... More

Was this review helpful? Yes 1
Ryan A, Marketing Specialist at Waterfront Place Hotel, responded to this review

Mary M, We greatly appreciate your kind remarks regarding your stays with us at the Waterfront Place Hotel. Your patronage is very important to us and we look forward to making your future stays as enjoyable as your past stays. Thank you again and we hope to see you soon. Sincerely, Ryan Alexander – Marketing Specialist More

Beachwood, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I am a teacher in the state of New Jersey. I stayed with 16 of my students at The Waterfront hotel and it was amazing. We first met Toni at the front desk and she was so helpful and amazing. We had a little problem with a room being ready but Toni and the whole front desk were very accomodating... More

Was this review helpful? Yes 1
Ryan A, Marketing Specialist at Waterfront Place Hotel, responded to this review

Thank you for the kind words regarding our hotel, service, and staff. I will be sure to pass along your compliments to Toni and the entire front desk team. I am glad to hear you and your students were able to unwind and relax after your six hour journey. Hopefully you and your students enjoyed the visit to WVU, and... More

Bradley, West Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here last night, I live in town but wanted to do something special for my girlfriends birthday. I booked a massage appointment and took their "do not disturb" package. Tyne value that I received for my paltry 200 dollars spent was immense. EVERYONE on staff was extremely warm and pleasent, greeting us very professionaly and helping me make... More

Was this review helpful? Yes 2
Ryan A, Marketing Specialist at Waterfront Place Hotel, responded to this review

Brian B, Thank you for the wonderful comments regarding your recent stay. It is a pleasure to hear you and your girlfriend were able to enjoy the birthday surprise you had envisioned, and we are happy that you both liked the “Do Not Disturb” package. Thank you for choosing the Waterfront Place Hotel for your birthday celebration! Sincerely, Ryan Alexander... More

Findlay, Ohio
1 review
3 of 5 stars Reviewed 3 weeks ago

I've stayed here many times returning from DC. My thoughts: the parking isn't a real issue. I will say that I valeted my car & found it parked outside instead of in the garage. That's a problem. The restaurant has shrunk it's menu options. I will agree with another review. I was eating dinner in the Regatta Grille & had... More

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Ryan A, Marketing Specialist at Waterfront Place Hotel, responded to this review

Thank you for taking a moment to provide us feedback regarding your recent Waterfront Place Hotel visit. On behalf of the hotel, please accept my apologies for the inconvenience you experienced during your meal. Individuals will casually meet within the Regatta to conduct a business lunch or dinner, and, again, I am sorry this had a negative impact on your... More

Pikeville, Kentucky
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had never stayed at this property before (which I found out was previously affiliated with Radisson). I was impressed with the friendliness of the staff and the spaciousness of the rooms. The room decor is somewhat bland and could use some updates, but is otherwise very comfortable and certainly accommodating. The hotel's Rat Pack Lounge was closed when I... More

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Ryan A, Marketing Specialist at Waterfront Place Hotel, responded to this review

Thank you for your polite remarks regarding our hotel, staff, and the Regatta. We truly value and appreciate you taking the time to provide your feedback, as it is guest’s comments that give us an opportunity to continually improve the property. We hope you will stay with us again at the Waterfront Place Hotel. Sincerely, Ryan Alexander – Marketing Specialist More

Beckley, West Virginia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I've been staying at the Waterfront Place Hotel for years and I have to admit the recent changes have come with minimal consideration of hotel guests. However, these changes include the recent closure of the Rat Pack Lounge and the changes made with parking accommodations. I will start with the parking changes. Instead of being met with friendly bell service,... More

Was this review helpful? Yes 1
Ryan A, Marketing Specialist at Waterfront Place Hotel, responded to this review

We sincerely appreciate you taking the time to provide feedback regarding your stay at Waterfront Place Hotel. We understand you have a choice of hotels in Morgantown and we are pleased you chose us. On behalf of the hotel, please accept my apologies for the problems you experienced during your most recent stay. I am happy to inform you that... More

Pittsburgh, Pennsylvania
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

The rooms were mediocre, but tolerable. My biggest gripe is the changes made to an already unconventional parking situation. I have stayed at the Waterfront numerous times on the past and have recently learned that guests no longer have access to the closest parking garage on the property and are forced to walk a significantly greater distance now due to... More

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Ryan A, Marketing Specialist at Waterfront Place Hotel, responded to this review

Thank you for your review regarding your recent stay with the Waterfront Place Hotel. We truly value and appreciate your patronage, and we are sorry to hear you will no longer opt for the Waterfront when traveling on business. Though slightly longer, the hotel feels that this parking option is best for our guests. The use of this garage allows... More

Palm Beach, Florida
Top Contributor
52 reviews 52 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 11, 2014

Absolutely loved this hotel from it's location overlooking the frozen river to their rooms and staff. The hotel restaurant for dinner was fabulous with a creative chef as well as very attentive and knowledgable servers. However, we were very disappointed with the breakfast service - it's amazing what a difference a shift change makes. The chef wasn't able to cook... More

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Ryan A, Marketing Specialist at Waterfront Place Hotel, responded to this review

Thank you for your kind remarks regarding our hotel and staff. We sincerely appreciate you taking the time to provide your feedback, as it is guest comments that allow us to address areas of need. Please accept my sincerest apologies for the drastic change in service you received in the restaurant. While I am happy to hear your dinner experience... More

Mt. Juliet, TN
Top Contributor
63 reviews 63 reviews
31 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed March 9, 2014

During my stay this hotel was hosting two large group meetings AND fans in town for a sold-out WVU vs. Kansas basketball game. Despite the crowds, the hotel and restaurant employees were friendly and attentive, with impressive service. As a speaker for one of the groups, I found their meetings and events staff to be helpful and efficient with last-minute... More

Was this review helpful? Yes
Ryan A, Marketing Specialist at Waterfront Place Hotel, responded to this review

Thank you for the excellent comments regarding your recent stay at the Waterfront Place Hotel. Your compliments to the hotel and event staff are sincerely appreciated, and I will be sure to share your review with our entire team. Please let us know when you will be staying again so we may thank you personally. Sincerely, Ryan Alexander – Marketing... More

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Additional Information about Waterfront Place Hotel

Also Known As:
Waterfront Place Morgantown
Hotel Waterfront Place
Address: Two Waterfront Place, Morgantown, WV 26501-5958
Phone Number:
Location: United States > West Virginia > Morgantown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Morgantown
#3 Business Hotel in Morgantown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waterfront Place Hotel 3.5*
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