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All 22 Morgantown hotels

Hotel Morgantown and Conference Center

2.0 of 5 Hotel   |   1400 Saratoga Ave., Morgantown, WV 26505
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Hotel Morgantown and Conference Center
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Ranked #21 of 22 hotels in Morgantown
  • Overview
  • Reviews (124)
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124 people have reviewed this hotel

Traveler rating
    6
    13
    12
    12
    81
See reviews for
37
21
10
21
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Any
English first
las vegas, nv
Top Contributor
83 reviews 83 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Of course if you need a budget place the beds were ok but the level of dirt and grime in the rooms and lobby was ridiculous. And the "breakfast", like most in this price range of motels is basically inedible. And the old man who was hosting it looked like he was putting in time for his son/daughter and not... More

Was this review helpful? Yes
GMHotelM, Manager at Hotel Morgantown and Conference Center, responded to this review

Thank you for sharing such an honest review about your experience with us. I am sorry we were not able to exceed your expectations however the feedback you have given us will help to ensure that we improve our accommodations to better suit our guests needs. Thank you for your business and we hope you will consider us again so... More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel has the look and feel of a hotel that was opened in the early 70s and the owners have not spent a dime for upkeep or improvements since then. We arrived late and had requested a king suite, we explained that there were three of us and would need the pullout sleeper. Of course it had no sheets,... More

Was this review helpful? Yes
GMHotelM, Manager at Hotel Morgantown and Conference Center, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I hope that you found our accommodations and services to be satisfactory and I am very sorry to learn that we did not exceed your expectations. We hope to see you again someday and to transform your opinion of our hotel. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was clean, had linoleum floors throughout which was weird at first. Bathroom was obviously updated. The room did have a bit of a smell but it wasn't overwhelming (maybe the new flooring?) Value was good. Breakfast was as good as it can get. They even had snacks and bottled water in the room before we checked in. Overall satisfied... More

Was this review helpful? Yes 2
GMHotelM, Manager at Hotel Morgantown and Conference Center, responded to this review

Thank you so much for taking the time to share your experience with us! I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We look forward to seeing you again! More

Solvay, New York
1 review
1 of 5 stars Reviewed 3 weeks ago

Upon our arrival I knew we were in for it. The lobby was dirty with stains on the carpet, and dirt on the floor moldings. Our room was dingy, the bathroom was dirty, there was a used tissue on the floor under the bathroom sink that was still there when we left. Housekeeping cleaned the vinyl floors so you would... More

Was this review helpful? Yes
GMHotelM, Manager at Hotel Morgantown and Conference Center, responded to this review

We appreciate your comments regarding the cleanliness of our hotel upon your latest visit. We take comments such as this very seriously as our number one goal is to provide quality accommodations and exceptional service. We will be addressing this issue as necessary. Thank you and we hope to see you back in the future. More

Clermont
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Stayed here for a night before the big trip home, and it was horrible. The room seemed like a slightly renovated dungeon in building b.the toilet was a very slow flush and the drains were clogged easily. As they say you get what you pay for and I don't know how they even get away with $60 per night.

Was this review helpful? Yes
GMHotelM, Manager at Hotel Morgantown and Conference Center, responded to this review

Your feedback is so very much appreciated. Please know we are already evaluating and addressing the issues you mentioned appropriately. Thank you for your business and we hope to see you again. More

Columbus, Ohio
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My boyfriend and I were on our way home from Ocean City. Last year, on our way home from the beach, we stayed at the Ramada Inn (which we love and recommend!) in Morgantown, but this time it was full- no vacancy. In fact, all of the hotels were booked due to a motorcycle fest being held in town. Hotel... More

Was this review helpful? Yes 2
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

We are very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. We shall coordinate with our management regarding your concerns about the overall condition of the guest rooms, the shower, the complimentary towels, and the staff.... More

Myersville, Maryland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I was cautious about booking at Hotel M and Conf Center because of the poor reviews. However, my husband and I are not terribly critical people, and the price was good, so I went ahead and booked. Bad decision! Here is what we reported to the front desk. (They agreed to not charge us for the two nights that we... More

Was this review helpful? Yes 1
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

We are very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. We will forward your concerns regarding the room issues to our staff and see to it that necessary actions will be done. We hope that... More

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed July 27, 2014

We usually look for hotels online but just happened to find Hotel M while driving by. Online sites were saying there was nothing available under about $200 in the area. We just needed a place to sleep and this was less than half of that price. The staff was friendly and helpful and the building wasn't new but was fairly... More

Was this review helpful? Yes
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

We are very pleased to hear that you had a pleasant experience following your most recent visit with us. Thank you for commending our staff, facilities, meals, and rates. We continually do our best in providing you with the best in customer service. We hope you will visit us again the next time you are in town. More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 of 5 stars Reviewed July 25, 2014

The room was okay but not as clean as it could have been. It was difficult to maneuver around in the parking lot to get to room - too many rooms for the parking available. They had a fair breakfast bar - the sausage and eggs made it above a continental breakfast.

Was this review helpful? Yes
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct our deficiencies. We will immediately coordinate your concern regarding the cleanliness of the room to make sure that our guests will have a satisfactory stay. Thank you for giving us the insight into how we can better... More

Ontario, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 6, 2014

I also booked this place online and prepaid for two nights in early June. I choose a room with a kitchen because this is usually a slightly bigger room. When my daughter and I arrived, we were given a room on the ground floor in a building away from the main one. There were burly shirtless men flanking the door... More

Was this review helpful? Yes 1
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

I'm glad you found our location to be convenient, though your impression of our services, accommodation, and hospitality is quite distressing. We do appreciate that you've taken the time to bring the matter to our attention. This issue is being addressed with our staff and management. Your voice is very valuable to us and we hope you will return to... More

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Additional Information about Hotel Morgantown and Conference Center

Address: 1400 Saratoga Ave., Morgantown, WV 26505
Location: United States > West Virginia > Morgantown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Morgantown and Conference Center 2*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Airport Transportation
Hotel Class
Number of rooms
146

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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