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Hotel Morgantown and Conference Center

1400 Saratoga Ave., Morgantown, WV 26505
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Hotel Morgantown and Conference Center
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158 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • French first
  • German first
  • Any
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  • All months
    (158)
  • Mar-May only
    (36)
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    (62)
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    (38)
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    (22)
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1 review
1 of 5 stars Reviewed yesterday NEW

I recently stayed here and read all the negative reviews while laying in the filthy room, big mistake! After this experience I will not stay at places that have 90% 1 star reviews like the hotel M. The funny thing is the general manager of this place thinks his job is to merely respond to all the negative reviews without... More 

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Cincinnati, Ohio
4 of 5 stars Reviewed 1 week ago NEW

The rooms were spacious with a large bed, couch, mini fridge, and microwave. Everything smelled clean and the bed was comfortable. It was surprising to find something like this for the price we paid when every other hotel/motel in the area was $100+ for last minute booking.

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GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

We are so pleased to see that you enjoyed your stay! It is so rewarding to learn that we were able to provide a comfortable and convenient experience. We look forward to serving you again in the near future! More 

Port Jefferson, New York
Level Contributor
11 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

I have never seen anything like this. I booked three rooms for my family, one through the "hotel" directly and the other two through booking.com. I didn't even make it into the room. Upon driving up to the door, it appeared that there were possible drug deals and prostitution going on at this place. There were people hanging around outside... More 

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Travelers are raving about these Morgantown hotels

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed in many hotels, many cheaper and many more expensive and I have to stay this is the dirtiest hotel I have ever stayed. The towels were all stained and gross, the shower head was dirty and moldy, cob webs all over the whole room, floor was dirty and sticky, we had to wear shoes in the room,... More 

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GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

We are so sorry about the experience you had during your stay with us. We are looking into the issues you raised and rest assured that these will be worked on immediately. We would never want any of our customers to have such inconvenience and we wish to have a chance to make it up to you. We hope that... More 

Bedford, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

I enjoyed my stay at Hotel M. All my needs were taken care of quickly. The hotel was easy to find and close to the location of my activity. I found the complimentary breakfast to be plentiful. There was always plenty of parking and the lot was well maintained. I pool looked nice, but it was raining while I was... More 

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GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

Thank you so much for posting this wonderful review you have of our hotel. It gives us great pleasure to know that we were able to attend to all your needs during your stay with us. We are glad that you liked our breakfast and we hope that you’ll get to enjoy more of our amenities on your next visits.... More 

Rochester Hills, Michigan
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed June 21, 2015

The name "Hotel M" suggests a certain elegance that I am afraid this property lacks. It is a large motel with basic, generally clean accommodations. The lobby has a Kuring coffee maker. The "no alcohol in lobby" signs suggest that a rowdy crowd might often stay here, although it was quiet during our stay. The plusses include friendly, welcoming desk... More 

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GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

Thank you for taking the time to post this review you have of our hotel. We value your comments and we will definitely take it into consideration for changes that we may implement on our hotel. We are very sorry to know that implementation of some of our policies may result to you not choosing us in the future and... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 18, 2015

The dirtiest hotel I have ever visited. Do not waste your time. The baseboards in the main room and bathroom were covered in dust. The hotel room door would barely close because it was almost off the hinges. The floor covering was stained and had very deep scratches in it. We stayed because we needed a room late at night... More 

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GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping and maintenance policies and procedures. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits. We hope to see you... More 

Niagara Falls, Ontario, Canada
2 reviews
1 of 5 stars Reviewed June 17, 2015

My wife and I stayed at this "hotel" on our way back home from Myrtle Beach. We chose Hotel Morgantown through Expedia because of the fact it is pet friendly (we were travelling with a cat and a dog) and it was very economical. Bad idea!!!! Our room was DISGUSTING!!!!! The paint was peeling off the walls.The laminate flooring had... More 

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GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. I hope you will change your mind... More 

Bayonne
1 review
3 of 5 stars Reviewed June 16, 2015

I stayed here for one night about 3years ago. It was not the fanciest place but it was acceptable. I stayed again just this past weekend and such an improvement. The rugs were gone leaving nice hard wood floors, the pool was clean, the air conditioner was working so perfectly. The staff as always was polite and helpful.

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GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

Your positive review really means a lot to us. I am very happy to learn that you enjoyed the renovations we have done to our hotel! More 

Allentown, Pennsylvania
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 11, 2015

This hotel was the worst one we've stayed at. Drunks hanging out on balcony s, Door would not shut and secure without huge push and slam. Dirty. Garbage from previous guest still in drawers. Cig butt in toilet, (Non smoking hotel!). Linen's filthy. Shower!! OMG horrible. Mold mildew everywhere. Tub did not drain, by time husband got done with his... More 

Was this review helpful? Yes
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

It is distressing to hear that you encountered a number of issues with our housekeeping, maintenance, and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We understand that you are hesitant to return based on... More 

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