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All 22 Morgantown hotels

Hotel Morgantown and Conference Center

2.0 of 5 Hotel   |   1400 Saratoga Ave., Morgantown, WV 26505
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Hotel Morgantown and Conference Center
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Ranked #21 of 22 hotels in Morgantown
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107 people have reviewed this hotel

Traveler rating
    4
    12
    11
    11
    69
See reviews for
31
17
7
20
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Topeka, Kansas
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 1 week ago

The only thing I have positive about this hotel is that they have new furniture in the room, with new floors. The bathroom is not remodeled. Overall the property is old and in much need of repair and cleaning. Would I return here, no. Something's are just worth spending more for.

Was this review helpful? Yes 2
GMHotelM, General Manager at Hotel Morgantown and Conference Center, responded to this review

As a valued guest, your input helps to improve the services we offer in our Hotel. We are saddened to know that we missed our mark in delivering excellent accommodations during your stay. Your comments will be highly considered and evaluated for us to target the areas you’ve mentioned that needs improvements and more attention. We hope that you’ll give... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent hospitality, clean, neat and comfortable rooms with awesome service. Morning breakfast was healthy and fresh.cooperative and helpful staff of this motel as I felt ease and comfort like my house. Would definitely like to come again and again.

Was this review helpful? Yes
GMHotelM, General Manager at Hotel Morgantown and Conference Center, responded to this review

We are very pleased to know that you enjoyed your stay at our Hotel. Your valuable feedback lets us know that we were able to satisfy you during your stay with our excellent accommodation and services. Thank you for giving us the insight into how we can better serve our guests in the future. It was a pleasure to serve... More

Newark, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 8, 2014

I see lot of -ve reviews but, I was happy to see the renovated rooms with LCD TV and new furniture. I would suggest the management to pay attention in details to attract more visitors. Great location; near to the campus.

Was this review helpful? Yes 1
GMHotelM, General Manager at Hotel Morgantown and Conference Center, responded to this review

Thank you for bringing to our attention your feedback and comments regarding your recent stay at our Hotel. Your valuable input helps to improve the quality of service we offer to our dear guests. It is very pleasant to know that you appreciated our refreshing breakfast choices, comfortable rooms and amenities as well the recent changes we made to ensure... More

South Charleston, West Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

Stayed 2 nights and really enjoyed my experience. Walking distance to the Coliseum for basketball games. The Hotel itself is a little old but my room was clean and the staff was very friendly. Mostly its a great value with great location to the highway, which made getting out of town and beating the traffic easy!

Was this review helpful? Yes 1
GMHotelM, General Manager at Hotel Morgantown and Conference Center, responded to this review

We sincerely thank you for sharing with us the details of your recent visit at our Hotel. It is very delightful to hear that you’ve enjoyed your entire stay- our room and staff service as well as our convenient location. Thank you for choosing to stay with us and we look forward to another chance to serve you much better... More

1 review
4 of 5 stars Reviewed March 8, 2014

I recently stayed at the hotel. The previous reviews had me nervous before I arrived but the rate was great, so I figured I would try it out. The property is definitely dated and the sheets and blankets look dull and worn. The internet signal was very weak which made working from my room difficult. However there were a few... More

Was this review helpful? Yes
GMHotelM, General Manager at Hotel Morgantown and Conference Center, responded to this review

Thank you for finding the time to share about your stay. Your review is important to us as it helps us to identify what we are doing right and what we need to improve more. We are pleased to know that you satisfied with our staff service, breakfast selection as well as the comfort our hotels offers at a great... More

New York City, New York
1 review
4 of 5 stars Reviewed March 7, 2014

i checked in on mar 6 2014 and stayed over the weekend. friendly staff and very comfortable beds. the girl at the front desk was friendly and extremely polite. the rooms were clean. the heating was up to the mark and so were all the essentials in the bathroom. the only thing that maybe requires a little more attention from... More

Was this review helpful? Yes
GMHotelM, General Manager at Hotel Morgantown and Conference Center, responded to this review

Dear V M, We sincerely appreciate your feedback following your most recent stay at our Hotel. Your insight determines the quality of service we have provided during your visit. Our staff would like to thank you for acknowledging their efforts in ensuring that our room and amenities are clean and refreshing. Rest assured that your comment regarding floors will be... More

Manhattan, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 7, 2014

I often do business in Morgantown, when in town I prefer more upscale lodging. I have now stayed in this hotel twice after the first time I did not expect to come back. Do to circumstance I had to stay at this hotel for the second time. my stay was dramatically different from what I experienced the very first time.... More

Was this review helpful? Yes
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

Dear L G, We sincerely appreciate that you acknowledged our efforts to improve the standard of quality services we offer to our guests. Your comments and input encourages us to constantly look for ways to enhance the positive experiences of our guests. We are happy to know that our staff services, rooms and facilities as well as our healthy breakfast... More

Alderson, West Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 1, 2014

I travel a lot. I stay in a lot of hotels-some nicer than others, mamny of which might be considered "budget.". This is the first time I have ever felt compelled to write a bad review. Upon checking in to the Hotel Morgantown And Conference Center, we found our funny smelling, slightly dingy room cold (about 50 degrees). No big... More

Was this review helpful? Yes 1
GMHotelM, General Manager at Hotel Morgantown and Conference Center, responded to this review

Dear Cym576, We are deeply saddened to hear that your experience during you stay was very uncomfortable. We sincerely apologize for our shortcomings. We value all of our guests' feedback and use it to evaluate what can be done to improve our hotel as well as what we are doing right. Please be assured that your input regarding the cleanliness... More

Parkersburg, West Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 4, 2014

We stayed here doing mountainfest 2013, the room was nasty, smelled of cigs, for a non smoking room. The drapes were falling from the rod, lady bugs all over ceiling, lamps with no bulbs, water no floor where they turned the refrigerator off. If you took you socks off and walked through the room, into the tub which looked like... More

Was this review helpful? Yes 1
GMHotelM, General Manager at Hotel Morgantown and Conference Center, responded to this review

Dear carol b, Thank you for finding the time to share about your stay. Your review is important to us as it helps us to identify problems and take corrective measures. We are sorry to hear that your stay for Mountain Fest 2013 with friends was not able to meet up with your expectations. The comments regarding the cleanliness of... More

Kansas City, Missouri
Contributor
11 reviews 11 reviews
7 hotel reviews
3 of 5 stars Reviewed January 29, 2014 via mobile

Hotel was conveniently located with a reasonable rate...less than $60. Rooms were relatively clean...tiled floors felt dirty to walk to walk on with bare feet...toilet was dirty around the bottom. Had all the necessities such as shampoo, hair dryer and coffee...bed was comfortable. Hotel staff couldn't be bothered from their cigarette break to assist during check out. Close to fast... More

Was this review helpful? Yes
GMHotelM, General Manager at Hotel Morgantown and Conference Center, responded to this review

Dear Angela L, Thank you for bringing to our attention your experience and comments following your most recent stay at our Hotel. We aim to provide affordable accommodations with excellent quality of facilities and services. It is indeed saddening to know that we missed our mark. We will re-evaluate our service delivery to ensure that we provide the finest accommodations... More

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Additional Information about Hotel Morgantown and Conference Center

Address: 1400 Saratoga Ave., Morgantown, WV 26505
Location: United States > West Virginia > Morgantown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #21 of 22 hotels in Morgantown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Morgantown and Conference Center 2*
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