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Holiday Inn Express Morgantown

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605 Venture Dr, Morgantown, WV 26508
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1 room 1 adult
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Holiday Inn Express Morgantown
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101 Reviews from our TripAdvisor Community

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Glen Easton
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 1, 2016

Hotel is clean, comfortable and great for a overnight stay. Check in was a breeze and front desk was cordial. It is conveniently located by restaurants. Has 3 floors with elevator and steps. Smoke free and pet free. No bad odors. Refrigerator in room was somewhat noisy.

Helpful?
Thank pscopinion
Erik C, General Manager at Holiday Inn Express Morgantown, responded to this review

Thank you so much for your review of our hotel. I'm happy to hear you enjoyed your stay and had a great check in experience. Thank you for choosing the Holiday Inn Express Morgantown. We hope you will visit us again. More 

Philadelphia, Pennsylvania
Level Contributor
98 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed January 1, 2016 via mobile

Holiday Inn Express is my go to hotel when traveling in the USA. They are very consistent and offer good value. I was in Morgantown for my son's graduation from WVU and was traveling with my elderly parents. This is the most unfriendly Express site I have ever stayed at. Staff was very focused on themselves and not serving the... More 

Helpful?
Thank Onefiftyone H
Erik C, General Manager at Holiday Inn Express Morgantown, responded to this review

Thank you for bringing this to our attention. I sincerely apologize for the disappointing service you received during check in. I can assure you that this was an isolated incident. We treat this matter very seriously and appropriate action has been taken. Please accept my apologies for the inconvenience these issues may have caused you. We do hope to have... More 

Travelers are raving about these Morgantown hotels

Chicago, Illinois
Level Contributor
488 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed November 14, 2015

Stayed at this location for a few nights while working at Camp Dawson. Hotel was very clean, room upgrade was well appreciated. Breakfast is the same old HI Express breakfast (getting pretty old) although the food was OK. Service at the desk was very accommodating and was happy to help with any request. Very close to restaurants, (walking distance) right... More 

Helpful?
Thank Bruce G
James L, General Manager at Holiday Inn Express Morgantown, responded to this review

Thank you so much for your review of our hotel. I'm pleased to hear that you enjoyed the cleanliness of our hotel. It's something our staff takes great pride in, so we value your feedback. We also appreciate your constructive criticism, it helps us know where we can improve. Thank you for choosing the Holiday Inn Express Morgantown. We look... More 

Tazewell, Virginia
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 24, 2015

The hotel was clean and the staff was friendly. The room had an odd smell. Not necessarily bad, just odd. My husband said he couldn't smell it but I tend to notice smells more. Otherwise, the room was very nice and clean. The room had DirecTV which nice. Our room was on the first floor and was just around the... More 

Helpful?
Thank travelwithdog08
James L, Manager at Holiday Inn Express Morgantown, responded to this review

Thank you for your review. I'm pleased to hear that you enjoyed your stay and our complimentary breakfast. However, I apologize that you experienced some issues with an odd smell and noise during your stay. I will be sure to share your feedback with the staff, so we can ensure this doesn't happen again in the future. We look forward... More 

GRANTSVILLE
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 21, 2015 via mobile

Very nice hotel and rooms. The room just had a bad smell. After a while I got use to it and it didn't bother me. The room was very clean just stunk. I will be back to stay again along with a bottle of spray.

Helpful?
Thank Whytsell09
James L, Manager at Holiday Inn Express Morgantown, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the issue you experienced with the smell in your room. Rest assured that these issues will be looked into. We value your comments and hope you choose to stay with us again. More 

Shrewsbury, Massachusetts
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 9, 2015

The hotel is clean and everyone is friendly and helpful from the Manager to the House Keeping Staff. Not a great location to get into but it is worth the extra turns . Plenty of restaurants within walking distance to this property. And, shopping is close by for the ladies in the group.

Helpful?
Thank Frank S
James L, Manager at Holiday Inn Express Morgantown, responded to this review

Thank you for your review and we are glad that you enjoyed a comfortable stay with us. I'm pleased to hear how helpful the staff was. We hope you will visit us again in the future. More 

Woodbridge, Virginia
Level Contributor
104 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed August 31, 2015 via mobile

Spent a night here for a business meeting the next morning. The staff is very friendly and the access is easy to get to. My biggest issue is that the hallway carpet is very dirty in the room carpets are dirty, needs shampooing. Just a little TLC this could be a great property. The breakfast is very nice and the... More 

Helpful?
Thank Vikes57
James L, Front Office Manager at Holiday Inn Express Morgantown, responded to this review

Dear Vikes57, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the issues you experienced during your stay due to the room conditions and common areas. Rest assured that these issues will be resolved. We value your comments and welcome the opportunity to serve you again. Sincerely, Aaron S. Front... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 30, 2015

We stayed at the Holiday Inn Express in Morgantown, WV overnight on 8/16/15. When we checked in the gentleman behind the counter, Jason, made us feel like he had known us forever. A very nice & friendly person who took time to answer any questions we had. With people like him, Holiday Inn Express definitely has a winner. The room... More 

Helpful?
Thank Steve0-1953
James L, Manager at Holiday Inn Express Morgantown, responded to this review

Dear SteveO-1953, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope to see you again on a return visit .... More 

Maryland USA
Level Contributor
210 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
2 of 5 stars Reviewed August 27, 2015

Property located conveniently off Route 68, located in a commercial area with dining places within walking distance. Plenty of parking, and from the looks of the vehicles it appears that a lot of government employees choose to say at this HIE. They must get an awesome rate because I felt I certainly did not get my monies worth. Property is... More 

Helpful?
Thank panther61
James L, General Manager at Holiday Inn Express Morgantown, responded to this review

Dear Panther61, Thank you for your candid review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team and management so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide... More 

Seattle, Washington
Level Contributor
97 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed July 23, 2015

Had to be in town for family and tried this relatively new hotel for the first time (usually stay at the Marriott Residence but it was booked) - we will definitely choose this Holiday Inn Express from now on! It was Mountainfest week, so town was busy and so was this hotel, but Aaron was on top of it at... More 

Helpful?
Thank SeattleRoamer
James L, General Manager at Holiday Inn Express Morgantown, responded to this review

Dear Seattle Roamer, I am delighted to share this review with the staff. We strive to make your stay as comfortable as possible. I do apologize about the speed of the internet and i have taken the necessary steps to correct any issues. Our staff is always happy to hear good comments and thank you very much for your kind... More 

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