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Hilton Garden Inn Morgantown

3.0 of 5 150 Suncrest Towne Center Dr., Morgantown, WV 26505
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Certificate of Excellence 2014
Hilton Garden Inn Morgantown
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Hilton Garden Inn Morgantown
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301 reviews from our community

Traveler rating
    165
    74
    41
    15
    6
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106
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alexandria, United States
1 review
2 of 5 stars NEW

The fitness center was not equiped with proper functioning equipment and pool was closed. The internet in the room was not working. Asked for help and was told the person will not be in today to help. There was no complimentary breakfast provided as with other Hiltons such as Homewood Suites. The expectation and standards were there, but this one... More 

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Buckhannon, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The amenities offered at the Hilton Garden Inn are excellent. Being in a job using technology, connectivity is important and despite bad snow storms with lots of wind and sleet, etc. the connectivity was still available. Staff at the Front Desk were pleasant and helpful in giving directions to new business offices in the area where GPS not very handy;... More 

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St. Louis
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel management needs to look at the details. Room HVAC not functional except in emergency heat. Elevator hand written sign...press button gently. Creative use of caulk in shower. Stale breads at breakfast. At least the staff were very pleasant. Before management writes a canned response I will admit I did not point these things out to the staff....but should I... More 

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Martins Ferry, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was in Morgantown for the weekend and stayed here. The hotel is very clean and the staff (especially AJ at the front desk) was extremely friendly and helpful. I wasn't too familiar with the area so he helped direct me to a few stores I was looking for. The hotel is in a very convenient location.. walking distance to... More 

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Omaha, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel has a friendly staff that wants to make sure your stay is enjoyable. Any special requests are treated with a smile and a "can do" attitude. New menu has a nice variety of health choices. The location makes other eating places easy to get to if you do not want to eat at the hotel

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Blacksburg, Virginia
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here many times, never had an issue with reservations of the room. Hotel staff, except for the Breakfast Hostess, is friendly and outgoing. Nice location, adjacent to the Suncrest Shopping Mall and several restaurants. Bed and breakfast package is worth the extra couple of dollars.

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Jamestown, New York
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were in Morgantown, WV for a family get-together on Valentines Weekend. This Hotel was not the closest to their house but, we were very satisfied with the room's cleanliness and the service we received from the front desk to the cleaning staff. Everyone was very friendly. The fifth floor was unusually quiet. My first thought was that there were... More 

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Rochester NY, United States
1 review
5 of 5 stars Reviewed 1 week ago

Clean room with wifi, pool, restaurant and lounge. Not overpriced. Great location in a mall with all kinds of stores and dining. Short drive to other great locations and main attractions at WVU. We will be staying there again next time we go to Morgantown.

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Tanya F, General Manager at Hilton Garden Inn Morgantown, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and services to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! More 

Westland, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

I went there on a weekend trip while my girlfriend was going to interviews in Morgantown. Overall experience, very good. Nice clean room, friendly staff, and good location. The only negative side to my stay was a loud neighbor bar that played loud music till late at night. But the habit of using earplugs helped me. The pool was closed... More 

Was this review helpful? Yes
Tanya F, General Manager at Hilton Garden Inn Morgantown, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and services to your liking. The mechanical renovations to the pool area from the fire are almost complete and we are looking forward to opening the area back up on March 9, 2015. We look forward to welcoming you back... More 

Baltimore, Maryland
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel this past weekend, for Valentines day. Upon my arrival the staff was very nice, but I had a few issues with the stay in general. First, the hot tub was broken (it was freezing cold and the jets didn't work). Second, I spilled some food on the side of my bed and when housekeeping came... More 

Was this review helpful? Yes 3
Tanya F, General Manager at Hilton Garden Inn Morgantown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. If you could please email your confirmation of your reservation to Tanya.fuller@hilton.com so I may... More 

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Additional Information about Hilton Garden Inn Morgantown

Address: 150 Suncrest Towne Center Dr., Morgantown, WV 26505
Phone Number:
Location: United States > West Virginia > Morgantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Morgantown 3*
Number of rooms: 118
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Also Known As:
Hilton Garden Inn Morgantown Hotel Morgantown
Hotel Style:
#1 Business Hotel in Morgantown
#4 Family Hotel in Morgantown

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