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Hilton Garden Inn Morgantown

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150 Suncrest Towne Center Dr., Morgantown, WV 26505
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Hilton Garden Inn Morgantown
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Hilton Garden Inn Morgantown
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366 Reviews from our TripAdvisor Community

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Traveler rating
    199
    92
    48
    19
    8
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128
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18
108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
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    (366)
  • Mar-May only
    (100)
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    (74)
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Houston
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The hotel is impeccable and the bed was extremely comfortable. The entire staff was courteous and all about customer service. The fresh baked cookies in the lobby is a nice touch. The shuttle service to the university and the airport was much appreciated.

Was this review helpful? Yes 1
Hatboro, Pennsylvania
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Most of the hotel staff were kind and friendly. We came to Morgantown to attend Mountainfest. Since we rode our motorcycles, we decided to take the Hilton shuttle to the festival on Saturday night. Our driver, Colton was awesome! When he came to pick us up, the police blocked entrance to all incoming vehicles so Colton was unable to get... More 

Was this review helpful? Yes
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Last night we were desperate looking for a place to sleep. We must have stopped at more than 10 different hotels and called another half dozen. Almost dejected, at around 1 in the morning, we called this hotel. We knew it was going to be way above why we could pay; and it was. However, the front clerk Lydell, gave... More 

Was this review helpful? Yes
Tanya_Fuller, General Manager at Hilton Garden Inn Morgantown, responded to this review

Thank you for your review! I'm so glad LiDell was able to assist you in a room here at the hotel. It is true that sometimes that late at night with the whole town being sold out that a room is avaiable. I'm glad LiDell was able to help. Hopefully the next time you pass through Morgantown we can take... More 

Pittsburgh, Pennsylvania
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I recently had a very wonderful stay at the Morgantown HGI! The staff and facility were wonderful and they serve an awesome breakfast. The hotel is also in walking distance to many nice shops and dining options. Definitely, a great place to stay!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tanya_Fuller, General Manager at Hilton Garden Inn Morgantown, responded to this review

Thank your for your review! I am so glad to hear that you found the hotel, staff and services to your liking. I have to say that our breakfast is by far one of the best in Morgantown! I'm glad you got to exeperience it first hand. Thank you again for your kind words. Take care! More 

Sugar Grove, West Virginia, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The hotel was exceptionally clean and quiet even though they were near full occupancy. The pool, hot tub, and fitness center were above average. The bar and restaurant staff were attentive and remembered our ordering preferences. On the down side, one of the elevators was out of operation all 5 days, which was a bit annoying and several attempts (including... More 

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Tanya_Fuller, General Manager at Hilton Garden Inn Morgantown, responded to this review

Thank you for your review! I am so glad to hear that your stay was a pleasant one. I apologize for the elevator situation. I have been working daily with OTIS elevator to get this issue resolved. It is taking a little longer than I would have hoped. I will definately have the printers looked at in the business center.... More 

Fayetteville, United States
1 review
1 of 5 stars Reviewed 1 week ago

staying in the hotel for 2 nights. My family was with me and I usually travel for work so this was a treat. I was playing with my 4 year old well into the morning of the 2nd day and noticed that the comforter had a huge yellow stain where it had been left on their from previous stays... it... More 

Review collected in partnership with Hilton Garden Inn

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Pittsburgh, Pennsylvania
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times previously on business so was familiar with it. The property is physically attractive and excellently located but Its quality is slipping due to a lack of attention to details; I was surprised to see a Trip Advisor Excellence Award for 2015 displayed in the lobby - it is not up to Hilton... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Tanya_Fuller, General Manager at Hilton Garden Inn Morgantown, responded to this review

Good morning! Thank you for taking the time to review us and stateing your concerns. The elevator has been due to the ordering of a traveling cable, I am working daily with OTIS elevator to get this fixed as quickly as possible. I am sorry for the delay while waiting to get to your guest room. I will be taking... More 

Pigeon Forge
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff is friendly and helpful, but watch out! The buffet breakfast costs $10.00, and it doesn't matter whether you have the chef prepare pancakes or omelets. Rooms are nice, and there are restaurants and shopping within walking distance.

Was this review helpful? Yes
Tanya_Fuller, General Manager at Hilton Garden Inn Morgantown, responded to this review

Good morning! Thank you for reviewing us! Yes, here at the Hilton Garden Inns breakfast is not complimentary. We offer a fresh cooked to order breakfast. For the 9.95 you may order as much as you want! Omelets and pancakes are only a few things we offer. Eggs your way, biscuits and gravy,bacon, sausage, potatoes, fresh fruits, yougurts, pastries, bread... More 

Lima, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our stay was great. There was a problem with the bathroom, but it was taken care of immediately as soon as we reported it. The location of the Hotel is great and the parking was free. The swimming and exersice facilities were excellent.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tanya_Fuller, General Manager at Hilton Garden Inn Morgantown, responded to this review

Good morning! Thank you for taking the time to review us! I'm glad the staff got your issue with the bathroom taking care of promptly. We are glad that you enjoyed your stay and the hotel and staff met your needs. We will see you again on your next trip to Morgantown!! Take care! More 

Cumberland, Virginia
Level Contributor
43 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were traveling to another destination and needed to stop for the night. We pulled into the Hilton Garden Inn around midnight. Let me start off by saying, the front desk staff at check-in were marvelous. This review in no way reflects on their service. And, the room itself was just fine - good bed, very clean, no problems there.... More 

Was this review helpful? Yes 1
Tanya F, General Manager at Hilton Garden Inn Morgantown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. If you would please send me your confirmation number to tanya.fuller@hilton.com, I would be more than happy to review the account and also speak with hilton Honors about getting you a... More 

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