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Fairfield Inn & Suites Morgantown Granville

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161 Lewis Drive, Morgantown, WV 26501
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Fairfield Inn & Suites Morgantown Granville
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Fairfield Inn & Suites Morgantown Granville
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122 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Centerville, Ohio
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Front Desk staff were welcoming upon arrival, Room was clean, properly supplied, and very quiet. During the day, the breakfast area had a container of cold water and lemonade available for guests as well as the expected coffee containers. The lemonade was good. Breakfast was the usual Fairfield Inn offerings, but with more variety of bread-type items and packaged in... More 

Was this review helpful? Yes
Ursula M, Manager at Fairfield Inn & Suites Morgantown Granville, responded to this review

It was our pleasure to have you stay with us. I am so glad that you enjoyed he lemonade and the extra care that my breakfast hosts take in preparing and serving the food in the morning. The wrapped item idea came from our first breakfast host (A previous health care professional) when we opened six years ago. We have... More 

Hurricane, West Virginia
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was disappointed with this hotel. Pros: short drive to WVU. Cons: (1)hot tub was broken, was not told about it, found out by going to the hot tub and no water in in. Cones lined around hot tub. (2)Breakfast: eggs/sausage cold! 3) room was not truly cleaned, found hairs in bathtub and on commode.

Was this review helpful? Yes
Ursula M, Manager at Fairfield Inn & Suites Morgantown Granville, responded to this review

I am so sorry to hear of your disappointment with your recent stay. We are currently waiting on a replacement heater for our hot tub and we have an alert on our website that it is out of order. We hope to get it repaired quickly and I will work with my staff to ensure that we are communicating this... More 

Ohio
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed May 16, 2015

I'm a Marriott Gold Elite member and travel frequently for business, staying at Marriott properties. This was my second stay at this particular location. The hotel itself is clean and up to date, everything I would expect from a Marriott property. The front desk staff, and management, leaves much to be desired. Based on the dishonesty I encountered during my... More 

Was this review helpful? Yes
Ursula M, General Manager at Fairfield Inn & Suites Morgantown Granville, responded to this review

It is our goal to try to assist our guests as much as possible. I am often willing to take guest packages and drop them off at the post office although as a General Manager it is often difficult to leave the property during the day. It is my understanding that this package was left at the front desk on... More 

Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 14, 2015

We got to this hotel very early in the morning with a 5 year old and an 8 month old - neither were happy to be lugged into a hotel in cold weather. The woman at the front desk, LaToya, told me that there wasn't a crib on my reservation request and we just decided to let it go rather... More 

Was this review helpful? Yes
Ursula M, General Manager at Fairfield Inn & Suites Morgantown Granville, responded to this review

I am so glad that a member of my staff was able to meet your requests and enable you to have an enjoyable stay!! I will certainly pass on my thanks to LaToya for a job well done and being recognized by one of our valued guests. More 

2 reviews
5 of 5 stars Reviewed April 27, 2015 via mobile

Very clean, modern rooms. Front Desk staff was very friendly and helpful. Pricing was excellent - stayed on a Sunday night and it was on par with the econo lodge... But way, way nicer! Nice big bathrooms and the beds were comfy.

Was this review helpful? Yes
Ursula M, General Manager at Fairfield Inn & Suites Morgantown Granville, responded to this review

I am so glad that you enjoyed your recent stay with us! It is the goal for Fairfield Inn and Suites to be #1 in the moderate tier so I am glad that we were able to win you over and we Promise to provide you with the service that will make you want to return! More 

Pittsburgh, Pennsylvania
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 26, 2015

We stayed as a party of around 25 girls and parents for a softball trip. The rooms and amenities were all wonderful, clean, and comfortable. The lobby and halls are very nice and look brand new. The rooms were clean and well-kept. The complimentary breakfast was well-stocked and you could even make your own waffles. The only problem we encountered... More 

Was this review helpful? Yes
Ursula M, General Manager at Fairfield Inn & Suites Morgantown Granville, responded to this review

I am glad that you chose to stay with us. I am happy that believe we were a good choice for your group. I am very sorry that the experience with some staff members was not as pleasant but I will be sure to share your comments with my staff so they can understand how their actions came across as... More 

Hartford, Connecticut
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 22, 2015

The hotel is great! I truly enjoyed my stay. The room was very clean, modern; flat screens, cable, chairs, couches, etc. The staff was accommodating. It was located in a great part of town, a lot of stuff nearby to do while staying in town even though every need could be met just at the hotel. There a lot good... More 

Was this review helpful? Yes
Ursula M, General Manager at Fairfield Inn & Suites Morgantown Granville, responded to this review

I am thrilled to hear your awesome comments about our property. I hope that you will return to our "Diamond in the rough" over and over so that we may continue to impress you with a clean room at a fair price and amazing service from our staff. Many other restaurants and businesses are currently being constructed and will add... More 

Fort Lauderdale, Florida
Level Contributor
42 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 21, 2015

Fairfield Inn and Suites Morgantown is a very clean modern hotel. The staff is very nice and the hotel is clean. I like the fact that the hotel is near a variety of retail, restaurant, and shopping venues. For the price this is the place to be. They serve a really great breakfast as well. I highly recommend this property... More 

Was this review helpful? Yes
Ursula M, Manager at Fairfield Inn & Suites Morgantown Granville, responded to this review

Thanks for staying with us and recommending us to your friends & family. More 

Pittsburgh
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 9, 2015

The place is near all the restaurants and nearby shopping centers. The hotel was very clean and had hot breakfast in the morning. TV had many channels. It had all the amendities that I was looking for. I recommend staying in this place.

Was this review helpful? Yes
Ursula M, Manager at Fairfield Inn & Suites Morgantown Granville, responded to this review

Thank you for your comments. We look forward to having you as our guest again. We appreciate that you will refer us and we will make sure to give your family, friends, and business referrals the same great Morgantown WV Hospitality that you experienced, More 

Toronto
Level Contributor
166 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 stars Reviewed March 25, 2015

Location: The location is fairly easy to find and convenient off the highway, but on top of a hill Hotel: The hotel seems to be fairly new judging by the condition of things such as the furniture, halls and carpet. This is the usual Fairfield (cheap and cheerful). Have a welcome cookie when you arrive. We even got a thank... More 

Was this review helpful? Yes 1
Ursula M, Manager at Fairfield Inn & Suites Morgantown Granville, responded to this review

We appreciate your business. We know we have done things right when our guests are happy to refer us. Thank You! More 

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