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All 22 Morgantown hotels

Comfort Inn

2.0 of 5 Hotel   |   225 Comfort Inn Drive, Morgantown, WV 26508
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32%
Ranked #19 of 22 hotels in Morgantown
  • Reviews (105)
  • Photos (20)
  • Amenities
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  • Room tips (16)
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105 people have reviewed this hotel

Traveler rating
    16
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    21
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    29
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40
18
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20
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
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English first
Frederick, Maryland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

This was the hotel that my friend's used for their wedding block, so we had a good rate. I wish I had known what it was like, I would have triple to stay anywhere else. When we first walked in our room it smelled awful. Then my husband went to use the bathroom after our long trip, and the toilet... More

Was this review helpful? Yes
Thomas C, General Manager at Comfort Inn, responded to this review

Dear YourWorstStar, I do apologize for any issues you found with your room upon check in. We have had some turnover in staff, but that is no excuse for lack of cleanliness. I will make sure that these comments are seen by my staff so that they are aware of how it affects our guests and our reputation. We normally... More

Senior Contributor
21 reviews 21 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Third or fourth stay at this Choice property, but not a lot to choose from in this area. As you pull into the parking lot, which is full of potholes, it doesn't get any better. The lobby is dated and needs cleaning and update. The rooms are in need of cleaning and some updates. I travel 20 to 25 weeks... More

Was this review helpful? Yes
Thomas C, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for your comments, we appreciate every comment good or bad. We have had paving contractors out to give estimates to repair the parking lot, we are just awaiting those along with drawings to pick the best one. Also, we will be doing renovations in the late fall and early winter to take care of the conditions... More

Clarklake, Michigan
Top Contributor
63 reviews 63 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at this Comfort Inn for one night on the way to a trail race the following day. I always stay with the Comfort Inn family of hotels and have always been satisfied. However, this hotel did not meet my standards as far as clean living conditions. When I arrived I quickly checked in and asked the young lady... More

Was this review helpful? Yes
Thomas C, General Manager at Comfort Inn, responded to this review

Dear Mopogra, I am sorry for the lack of cleanliness in your room and the uneasy feeling some of our guests gave you during your stay. We do have a few construction crews here and they like to congregate in the halls and chat sometimes. Yes we do have an older hotel, but do our best to keep it clean... More

Pittsburgh, Pennsylvania
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 16, 2014

Down here for the AUCSC conference held on WVU campus. 3 night stay in the whirlpool suite. The first problem was with the card reader to my room. It took an average of 20 swipes to find the sweet spot to get the door to unlock. Several times it would not work at all and I had to have my... More

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Thomas C, General Manager at Comfort Inn, responded to this review

Dear Mike M, I would like to apologize for the problems you incurred during your stay, but I am pleased that you found the overall service to be good. We do understand that we have an older product when it comes to our guest rooms. To take care of that we will be doing renovations in the late fall and... More

Toronto, Ontario
1 review
2 of 5 stars Reviewed April 4, 2014

The room was fine - comfortable bed, clean bathroom and standard amenities. Breakfast was disappointing. We had to wait for a place to sit and the hot breakfast warmer was empty. I don't know what the hot breakfast was meant to be. The front desk attendant apologized and said it was beyond his control.

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Thomas C, General Manager at Comfort Inn, responded to this review

Dear Jane856, I am writing to offer our sincerest apologize for failing to make your entire stay a great one. We strive to make every aspect of our hotel enjoyable and we failed. I do know that during your stay we unfortunately did not have the right food order to handle the amount of reservations we had for the week.... More

Jackson
Top Contributor
170 reviews 170 reviews
59 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed April 3, 2014

Older comfort inn with only 2 floors so no elevator. The rooms were ok. Comfortable bed and furniture was a little out dated but served the purpose. Could have used hotter water in shower. Staff was very friendly and accommodating. Got in late so slept past breakfast do can't comment on that.

Was this review helpful? Yes
Thomas C, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a response for our hotel. Good or bad, we need responses like this to help us make improvements. Yes our hotel is a little dated, but we strive to give great guests service and a clean and comfortable room to make up for that. In most cases it does help keep our... More

Baltimore, Maryland
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 1, 2014

We got a good deal here so we decided to stay overnight on our trip to the midwest. Front desk staff were nice. Room was clean, style was a bit dated. TV worked. Breakfast the next day was awful. The waffles were rubbery, the microwaved egg disks and sausage was rock hard and seems that it had been heated many... More

Was this review helpful? Yes
Thomas C, General Manager at Comfort Inn, responded to this review

Dear Travelin' C, Thank you for your review of our hotel, positive and negative feedback is needed so that we can make the changes to be on the top of our game. I am glad to know that you found the staff to be friendly and the room to be clean. Yes the rooms are a little dated, but I... More

Owensboro, Kentucky
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 27, 2013

The bright spots (the only bright spots) of our experience were the nice young ladies on the desk when we checked in and the helpful young man on the desk when we checked out along with the housekeepers -- at least the inside of the room was clean, although the upholstery on the footstool was stained. I won't go into... More

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Charleston, West Virginia
Top Contributor
73 reviews 73 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 20, 2013

We arrived at the hotel in the early evening. We had a room on the 2nd floor. We walked in to peeling paint on the ceiling and a small but clean room. The heater was loud so sleeping was difficult. My only real complaint refers to what we found on our windshield the next morning. We found an advertisement for... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed September 30, 2013

This is a tough one to review. Parts were very good and parts were unacceptable. Overall, room was originally clean and comfortable. Breakfast was good. The young man Nick, at the front desk did an awesome job. He was working all three days we were there. Not sure when he slept or studied. However, the bad. NO housekeeping service ever... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn

Address: 225 Comfort Inn Drive, Morgantown, WV 26508
Phone Number:
Location: United States > West Virginia > Morgantown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Hotel Morgantown
Comfort Inn Morgantown
Morgantown Comfort Inn

20 photos of this hotel

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Hotel & grounds (3)
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Pool/beach area (1)
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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
80

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