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All 22 Morgantown hotels

Comfort Inn

2.0 of 5 Hotel   |   225 Comfort Inn Drive, Morgantown, WV 26508
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Ranked #18 of 22 hotels in Morgantown
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101 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Toronto, Ontario
1 review
2 of 5 stars Reviewed 1 week ago

The room was fine - comfortable bed, clean bathroom and standard amenities. Breakfast was disappointing. We had to wait for a place to sit and the hot breakfast warmer was empty. I don't know what the hot breakfast was meant to be. The front desk attendant apologized and said it was beyond his control.

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Thomas C, General Manager at Comfort Inn, responded to this review

Dear Jane856, I am writing to offer our sincerest apologize for failing to make your entire stay a great one. We strive to make every aspect of our hotel enjoyable and we failed. I do know that during your stay we unfortunately did not have the right food order to handle the amount of reservations we had for the week.... More

Top Contributor
151 reviews 151 reviews
52 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Older comfort inn with only 2 floors so no elevator. The rooms were ok. Comfortable bed and furniture was a little out dated but served the purpose. Could have used hotter water in shower. Staff was very friendly and accommodating. Got in late so slept past breakfast do can't comment on that.

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Thomas C, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a response for our hotel. Good or bad, we need responses like this to help us make improvements. Yes our hotel is a little dated, but we strive to give great guests service and a clean and comfortable room to make up for that. In most cases it does help keep our... More

Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 1, 2014

We got a good deal here so we decided to stay overnight on our trip to the midwest. Front desk staff were nice. Room was clean, style was a bit dated. TV worked. Breakfast the next day was awful. The waffles were rubbery, the microwaved egg disks and sausage was rock hard and seems that it had been heated many... More

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Thomas C, General Manager at Comfort Inn, responded to this review

Dear Travelin' C, Thank you for your review of our hotel, positive and negative feedback is needed so that we can make the changes to be on the top of our game. I am glad to know that you found the staff to be friendly and the room to be clean. Yes the rooms are a little dated, but I... More

Owensboro, Kentucky
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 27, 2013

The bright spots (the only bright spots) of our experience were the nice young ladies on the desk when we checked in and the helpful young man on the desk when we checked out along with the housekeepers -- at least the inside of the room was clean, although the upholstery on the footstool was stained. I won't go into... More

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Charleston, West Virginia
Top Contributor
70 reviews 70 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 20, 2013

We arrived at the hotel in the early evening. We had a room on the 2nd floor. We walked in to peeling paint on the ceiling and a small but clean room. The heater was loud so sleeping was difficult. My only real complaint refers to what we found on our windshield the next morning. We found an advertisement for... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed September 30, 2013

This is a tough one to review. Parts were very good and parts were unacceptable. Overall, room was originally clean and comfortable. Breakfast was good. The young man Nick, at the front desk did an awesome job. He was working all three days we were there. Not sure when he slept or studied. However, the bad. NO housekeeping service ever... More

Was this review helpful? Yes 1
seattle, wa
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 22, 2013

My husband, dog and I try to take a cross country road trip every year or so, and on this trip, we've decided that the Comfort Inn is consistently the worst hotel we've stayed in. Last night confirmed it. The Comfort Inn Morgantown reeks of smoke, the rooms are small and out of date, there isn't an elevator (if you... More

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Top Contributor
80 reviews 80 reviews
48 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed September 13, 2013

First visit to this hotel. Bed was very comfy and the sheets/pillows were soft. Overall hotel is VERY quiet. Staff is extremely friendly and helpful. The only complaint I have is the internet. It was so slow and would boot you offline repeatedly. For this reason alone I wouldnt stay there again. Too frustrating for travelers that depend on their... More

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M Shawn R, General Manager at Comfort Inn, responded to this review

Thank you, we appreciate your feedback regarding your recent stay with us. First off I apologize about the Wireless internet being down during your stay, this is a one time thing that I can assure you will not happen again in the future. We hope you choose to stay with us again in the future. Thank you again for choosing... More

Baltimore, Maryland
14 reviews 14 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 7, 2013 via mobile

We arrived at this hotel late at night after driving all day. The room was kind of musty smelling. I killed a couple of spiders trying to plug in our phone chargers. The bed was hard but manageable. We were up early and back on the road so I can't talk about breakfast. Overall it was a ok hotel for... More

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Huntington, West Virginia
Top Contributor
56 reviews 56 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 7, 2013 via mobile

Comfortable bed, really like the selection of pillows. Free internet and it worked. No arm chair. Walls must be thin...heard the guests next door (fortunately, they must have the same bed time!). Breakfast area was attractive and roomy -- food selection was good. Staff was courteous.

Was this review helpful? Yes 1
M Shawn R, General Manager at Comfort Inn, responded to this review

First off, Thank you for your feedback on your recent stay at the Comfort Inn Morgantown, we value it and appreciate when we hear our staff doing an outstanding job to make your stay as comfortable as possible. We take pride in our staff and the premium service they provide. Thank you again for taking the time out to let... More

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel Morgantown
Comfort Hotel
Comfort Inn Morgantown
Morgantown Comfort Inn
Address: 225 Comfort Inn Drive, Morgantown, WV 26508
Phone Number:
Location: United States > West Virginia > Morgantown
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 22 hotels in Morgantown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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