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Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells

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80 Old Nicholette Road, I-77, Exit 170, Mineral Wells, WV 26150
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Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells
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Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells
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109 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Kissimmee, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 22, 2015

We stopped for the night on or way to a wedding in Ohio. A friend booked us the room.we usually have no problems at holiday inn express. But the night clerk was having a bad day..a little rude..and stressed..room was great. Except looked like makeup (I hope) on pillow.Breakfast was good. We would stay again!

Was this review helpful? Yes
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Dear Corey J, We do appreciate you taking the time to give us a review. We are glad that your stay was enjoyable overall. We do apologize if you experienced a less than satisfactory interaction with any one on our team, and we will work on this for the future. This information will be relayed to the appropriate person. Again,... More 

Amherst, Virginia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 15, 2015

This is a very nice hotel with very friendly staff. Everything was clean and breakfast was very nice. My only complaint is about the prices, which seem far too high. I usually don't run into prices like that unless I'm near DC or another big city.

Was this review helpful? Yes
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Dear Brian B, We appreciate your positive review of our hotel. We are glad that you enjoyed the hot, complimentary breakfast, and we are pleased to hear that our staff was so friendly and welcoming. We hope that you will stay with us again if you ever pass through and we look forward to accommodating you in the future. Thanks,... More 

1 review
5 of 5 stars Reviewed May 29, 2015 via mobile

This property is the illustrative example of hospitality. This is what makes families come back again and again. We were there for a graduation with Hilden and seniors alike. Can't say thank you enough!! Especially Liz at breakfast. She is one hundred percent 5 star!!!!

Was this review helpful? Yes
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Geneva N., Thank you so much for your positive review of our property! We strive hard to extend our most sincere hospitality to everyone who stays with us. Our breakfast staff is exceptional, as are the rest of our employees. We hope that you found your stay both relaxing and enjoyable and we look forward to seeing you again soon!... More 

Goderich, Canada
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 26, 2015

Always try to stay here if we are travelling this direction. Service at front desk is exceptional. Very friendly and helpful. Can't say enough about either the gentleman (can't at the moment remember his name), but he was so great when we stayed the last night. Tammy this time was just as wonderful. Room was super clean and beds comfy...Breakfast... More 

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Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Dear gken_1, We would like to extend our warmest "thanks!" for your positive review! We strive so very hard to make our guests feel welcome and comfortable while they are traveling away from home. Our housekeeping staff is great, and they try very hard to keep things in a neat and orderly fashion so that our guests will be as... More 

1 review
4 of 5 stars Reviewed May 14, 2015

We were in town to visit my daughter at school. The hotel was extremely clean and comfortable. I liked the soft bed and choice of firm or soft pillow. The pool was a good size and the hot tub was sooo relaxing. Breakfast was good and hot. There was a very good choice of items, so if you wanted a... More 

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Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Catherine P, We would like to thank you for such a positive review about your stay at our property. Here at the Holiday Inn Express and Suites, we try our hardest to make each guest feel as welcome and comfortable as we possibly can. We take pride in our hotel, our staff, and our guests and we do what we... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 6, 2015

A thunderstorm encouraged us to stop before we planned causing our stay at this hotel. The gentleman at the front desk told us that he was 'in training', but he was very competent and when asked a question that he did not know the answer to, he got his supervisor and both were very polite and informative. Our room was... More 

Was this review helpful? Yes
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Pam S, Thank you so much for choosing to stay with us and for having patience while we train our new employees. We apologize for the noise level around your room and will do our best to take care of the issue, should a problem arise in the future. We are glad you enjoyed your overall stay and we look... More 

London, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 2, 2015

We stayed on our way home from Myrtle Beach. The hotel is absolutely spotlessly clean. The rooms are quite large and cosy. The beds were very comfortable and there is a choice of two hard or two soft pillows. The staff was amazing and went out of their way to make sure that our visit was trouble free. The breakfast... More 

Was this review helpful? Yes 2
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Bill B, WOW! Thank you so much for your positive feedback! We love being able to make our guests feel comfortable and welcome, especially being away from home. We are glad that you did not seem to have any trouble during your stay and we look forward to you staying with us again! Sincerely, Cassandra Front Desk Holiday Inn Express... More 

Fort Wayne, Indiana
Level Contributor
75 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed March 31, 2015

This hotel is a perfect days drive from home. We've stayed here now more times than I can count and I will keep staying here cause they do everything right. The breakfast has so many options. The suite is very roomy and has everything you need. The beds are very comfy. The shower is fantastic. Everyone who works at the... More 

Was this review helpful? Yes
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Katie G., We love hearing your rave reviews of our hotel after each of your stays! We appreciate all of the positive comments and we apologize for the inconvenience that the wireless internet caused you. We are trying our very best to get our wifi up and running properly, as to not to have any problems in the future. Again,... More 

Fishers, Indiana
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed March 23, 2015

We were in the area for a Christmas-time family reunion and needed a place to stay. Being an IHG Rewards Gold Elite member, it was a no brainer to look for one of their branded hotels first. The Parkersburg area doesn't have a wide selection of options, but the closest to where we needed to be was the Mineral Wells... More 

Was this review helpful? Yes
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Pdj79, We loved hearing from you! We hope that, even with the few minor hiccups that you experienced at our property, you still managed to find your stay both relaxing and enjoyable. We look forward to accommodating you in the future! More 

Grove City, OH
Level Contributor
130 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed January 6, 2015

This hotel is conveniently located off I-77. The rooms are clean,spacious and comfortable and the staff is GREAT! Good breakfast and we were lucky enough to be there to see the beautiful Christmas Decor! Highly recommend this hotel

Was this review helpful? Yes 1
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Jani P, We are so glad you were able to stay with us, especially when we had our beautiful Christmas decorations up in the hotel! We are happy that you enjoyed your stay and that everything seemed to be just right for you and your family! We hope to see you again very soon! More 

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