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Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells

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80 Old Nicholette Road, I-77, Exit 170, Mineral Wells, WV 26150
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Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells
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Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells
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104 reviews from our community

Traveler rating
    75
    17
    8
    1
    3
See reviews for
44
23
3
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A thunderstorm encouraged us to stop before we planned causing our stay at this hotel. The gentleman at the front desk told us that he was 'in training', but he was very competent and when asked a question that he did not know the answer to, he got his supervisor and both were very polite and informative. Our room was... More 

Was this review helpful? Yes
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Pam S, Thank you so much for choosing to stay with us and for having patience while we train our new employees. We apologize for the noise level around your room and will do our best to take care of the issue, should a problem arise in the future. We are glad you enjoyed your overall stay and we look... More 

London, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed on our way home from Myrtle Beach. The hotel is absolutely spotlessly clean. The rooms are quite large and cosy. The beds were very comfortable and there is a choice of two hard or two soft pillows. The staff was amazing and went out of their way to make sure that our visit was trouble free. The breakfast... More 

Was this review helpful? Yes 1
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Bill B, WOW! Thank you so much for your positive feedback! We love being able to make our guests feel comfortable and welcome, especially being away from home. We are glad that you did not seem to have any trouble during your stay and we look forward to you staying with us again! Sincerely, Cassandra Front Desk Holiday Inn Express... More 

Fort Wayne, Indiana
Top Contributor
75 reviews 75 reviews
45 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a perfect days drive from home. We've stayed here now more times than I can count and I will keep staying here cause they do everything right. The breakfast has so many options. The suite is very roomy and has everything you need. The beds are very comfy. The shower is fantastic. Everyone who works at the... More 

Was this review helpful? Yes
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Katie G., We love hearing your rave reviews of our hotel after each of your stays! We appreciate all of the positive comments and we apologize for the inconvenience that the wireless internet caused you. We are trying our very best to get our wifi up and running properly, as to not to have any problems in the future. Again,... More 

Fishers, Indiana
Contributor
13 reviews 13 reviews
12 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were in the area for a Christmas-time family reunion and needed a place to stay. Being an IHG Rewards Gold Elite member, it was a no brainer to look for one of their branded hotels first. The Parkersburg area doesn't have a wide selection of options, but the closest to where we needed to be was the Mineral Wells... More 

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Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Pdj79, We loved hearing from you! We hope that, even with the few minor hiccups that you experienced at our property, you still managed to find your stay both relaxing and enjoyable. We look forward to accommodating you in the future! More 

Grove City, OH
Top Contributor
133 reviews 133 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed January 6, 2015

This hotel is conveniently located off I-77. The rooms are clean,spacious and comfortable and the staff is GREAT! Good breakfast and we were lucky enough to be there to see the beautiful Christmas Decor! Highly recommend this hotel

Was this review helpful? Yes 1
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Jani P, We are so glad you were able to stay with us, especially when we had our beautiful Christmas decorations up in the hotel! We are happy that you enjoyed your stay and that everything seemed to be just right for you and your family! We hope to see you again very soon! More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2014

If anyone reading this is going to be passing through the Mineral Wells - Parkersburg area and you're not sure which hotel to stay in, take this advice from 'A Local', Choose THIS 'Holiday Inn Express & Suites'! Or if you need to recommend a place to stay to someone, tell them to stay here. My first stay was because... More 

Was this review helpful? Yes 1
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Dear JuanitaCope, Wow! We are so lucky to be able to accommodate to fantastic guests such as yourself at the Holiday Inn Express! We cannot thank you enough for the rave review you graced our hotel with! We are so thankful, not only for your business, but for the business that you bring to our table, as well. We are... More 

Saint Louis, Missouri
Top Contributor
290 reviews 290 reviews
117 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed November 9, 2014

I was driving from Pittsburgh to Parkersburg in the evening and had selected this hotel knowing that I would be driving late and hoped for no surprises. I was very pleased with this hotel. It's a wonderful thing to have the high standards of Holiday Inn Express without any glitches along the way. Small thing but I really enjoyed the... More 

Was this review helpful? Yes
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Dear EnjoyTravelAlways, We are so happy that you enjoyed your stay with us! It is always so nice to hear positive feedback, not only about the hotel itself, but of the location surrounding us. We take a lot of pride in our facility and we have a tremendous amount of love for the location we are in, so it is... More 

Fort Wayne, Indiana
Top Contributor
75 reviews 75 reviews
45 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 5, 2014

This hotel is a nice day's drive from home. Since we had a good experience we plan our trips with a stop here now. The front desk staff is always very kind. The suites are huge and very comfy with everything you would need and then some. The breakfast in the morning is fantastic and there are so many options... More 

Was this review helpful? Yes
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Dear Katie G., We are astounded by the wonderful feedback you provide our hotel with upon each of your stays! We try our best to make everyone feel welcome when they stay with us. We are grateful for every guest that chooses the Holiday Inn Express & Suites, especially when they decide to return time and time again. Your positive... More 

Galesburg, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 26, 2014

We checked in on a Friday night and soon after check-in, it became obvious that the folks in the room next to us were VERY loud. We voiced this at the front desk and they moved us immediately to another room. They were apologetic and it was handled quickly and seamlessly. After that, our stay was quite pleasant.

Was this review helpful? Yes
Holiday Inn E, Front Desk Associate at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Dear twillie888, We greatly appreciate the positive light that you have shed on our hotel with your TripAdvisor response! We, as a team, work very hard to accommodate to everyone we welcome to the Holiday Inn Express & Suites, and we try our best to fix any issues that our guests might have. We are sorry to hear about the... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

On October 4, 2014, we had our wedding reception at the Hotel. The customers service was exceptional. The staff went out of their way to make everything special for us. Our guest was very impressed with the rooms and the service provided. I can't say enough the our experience. I would highly recommend the hotel. The cleanliness of the rooms... More 

Was this review helpful? Yes 1
Hannah D, Front Office Manager at Holiday Inn Express Hotel & Suites Parkersburg - Mineral Wells, responded to this review

Thank you so much for your positive feedback. We are so very pleased that we were able to help in making your special day and event a memorable one. It was so beautiful and your cake spectacular. We enjoyed having you all and hope that we can assist you both again in the future. Renee' S., AGM More 

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