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Comfort Suites Mineral Wells

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167 Elizabeth Pike, Mineral Wells, WV 26150
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Comfort Suites Mineral Wells
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Comfort Suites Mineral Wells
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97 reviews from our community

Traveler rating
    58
    25
    8
    3
    3
See reviews for
24
18
7
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (18)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (12)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I recently went there for a competition for the pipefitters unions in wv. The hotel had a nice atmosphere and was clean. The pub had cold beer and good food, most the best part was Denise. She was very professional and fun at the same time. She made our time alot more comfortable and took a genuine interest in making... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you for choosing the Comfort Suites Mineral Wells for your hotel needs while in town for the competition. We are delighted to hear that you enjoyed your stay and we appreciate your compliments on the comfortable atmosphere and clean rooms. It will be a pleasure to share your comments with our staff. We look forward to providing you with... More 

Senior Contributor
40 reviews 40 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are in town from Florida and needed a break from driving. Have been writing insurance claims. We drove past and thus was in the middle of everything so we thought we'd stop over night. Although there was no time to go out and play we did have a nice stay. I gave it a 4 because the pool a... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you for being our guests and for taking the time to write about your experience. We are pleased that you enjoyed your stay although it was a short one. We hope that your future travels will permit a longer visit so you will have the opportunity to take advantage of all our hotel's amenities and all that our area... More 

Oak Hill, West Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

Stay here many nights per year. Always greeted with a smile by Corey and Caity. Mcgregors pub has several great people working there. Never a bad visit there with Nikki, Denise, Helina and Tiffany to take care of you. Breakfast is a full breakfast with several different things to choose from. Rooms are clean and quiet. A+ motel.

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Dear Jim S., It is always a pleasure to welcome you as our guest and we are delighted to hear that you enjoyed your most recent stay with us. Thank you for taking the time to share your experience and advice with other travelers. We appreciate your compliments on our friendly staff and clean, quiet rooms. We do offer a... More 

Tega Cay, South Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

Everything was good. Had a room in back with outside entrance. Great place to walk lacy my dog. Good breakfast. Nice people. Restaurant was closed on Sundays, but there were fast food places within walking distance

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you for trusting the Comfort Suites Mineral Wells for your hotel needs during your recent trip with your dog, Lacy. It was a pleasure having you as our guests - we love being a pet-friendly hotel and we are glad that you enjoyed the conveniences, value and comfort we offer to those traveling with or without pets. We appreciate... More 

Fairmont, West Virginia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 10, 2015

The rooms are very nice and clean. They have a great pool inside and out. The breakfast is very nice a variety of hot food. I would highly recommend this hotel.There are several restaurants and stores close by.

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you for staying at the Comfort Suites Mineral Wells. We really appreciate your comments about our clean rooms and convenient location. We are so glad that you enjoyed the wide variety of options offered on our free breakfast buffet. It's so important to us to get our guests' day started off great! We look forward to your next visit... More 

Parkersburg, West Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 27, 2014

My family and I stayed at this hotel over Christmas Eve. We were happy we could also bring our dog for a small fee. Since it was Christmas, we all received small gift bags - even our dog. We really appreciated the service (all the staff were very kind and helpful), the breakfast (it had just about everything), and the... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you for trusting the Comfort Suites Mineral Wells for your hotel needs on Christmas Eve. It was our pleasure to welcome your family, including your dog and we are delighted to hear that you were comfortable during your stay. It is always our goal to welcome each of our guests as if they were a guest in our own... More 

Cairo, Egypt
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 22, 2014

And doesn't the title tell the tale. If you know the place you like, you will stay again, and otherwise, not deal with the unknown at any given exit? I would stay at Comfort Suites in Mineral Wells again (and probably will, given this one falls conveniently on my route). The staff are kind and helpful. The breakfast is fabulous... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you so much for your kind review of your recent stay at the Comfort Suites Mineral Wells. As a TripAdvisor Senior Contributor, you clearly have certain expectations when staying at a hotel and we are delighted to have exceeded your expectations. That you plan to stay again is one of the greatest compliments you can give us and we... More 

1 review
2 of 5 stars Reviewed November 9, 2014

The fluorescent light above the sink buzzed after you turn it on. The shower head was not connected properly and water sprayed up the wall. The water pipes banged every time you used the water, including flushing the toilet. The room smells like smoke and there was no ice machine on the first floor.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Please accept our sincere apologies for the disappointments that occurred during your stay. We take all guest concerns and feedback very seriously and you can be assured that our Management and Maintenance Teams are addressing your comments. I understand that our General Manager has been in touch with you regarding your concerns, but if you have any further concerns or... More 

Clarksburg, West Virginia
Top Contributor
57 reviews 57 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 5, 2014

At first glance, things looked clean in our room. After a few min. I could easily see dirty areas around the periphery. Quite obvious the staff is either rushing or is rushed. Television listing was in accurate and needs updating. Beds comfy. This room has ref.,.microwave and extra sink which was very helpful.

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you for taking the time to provide us with feedback on your stay. As mentioned in other reviews, we are generally well-known for our emphasis on cleanliness and I am very sorry to hear that this was not your experience. We are mindful of your comments and sincerely hope that you will stay with us again soon so that... More 

Columbus, Ohio
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 4, 2014

I spent a night and was happy with my stay. When I checked in, I received a coupon for two free drinks at the bar. I went to my room, it was clean and nice. The no smoking policy is great as this only helps the room smell clean. I did have some concerns when I pulled in. As you... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you for being our guest and for taking the time to share your positive experience with other travelers here on TripAdvisor. We are delighted to hear that you enjoyed your stay and we appreciate your compliments on our convenient location, clean rooms, friendly staff and great amenities. We are fortunate to have pleasant guests who are generally quiet and... More 

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