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All 5 Mineral Wells hotels

Comfort Suites Mineral Wells

2.0 of 5 Hotel   |   167 Elizabeth Pike, Mineral Wells, WV 26150
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85%
Ranked #3 of 5 hotels in Mineral Wells
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
VADisneyFan Virginia
  • Overview
  • Reviews (84)
  • Photos (20)
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  • Room tips (17)
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84 people have reviewed this hotel

Traveler rating
    52
    19
    8
    2
    3
See reviews for
23
17
6
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Virginia
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for one night but the hotel was very nice. The people at the service desk were helpful. The room was huge, although the sliding bathroom door was a little odd. The pool and hot tub were a nice bonus too.

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you for being our guest and for taking the time to share your experience with other travelers. We take pride in our hotel and the services that we offer and a great review from a TripAdvisor Senior Contributor such as yourself means the world to us. It was a pleasure having you as our guest and we are delighted... More

Cary, North Carolina
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 15, 2014

EXCELLENT PRICE compared to other hotels along this route. WONDERFUL AMENITIES for a traveling family. EXCEPTIONAL SERVICE at check-in, during our stay, and at check-out. We will DEFINITELY STAY HERE AGAIN : )

Was this review helpful? Yes 3
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you for choosing the Comfort Suites Mineral Wells for your recent stay. We are thrilled to hear you enjoyed our wonderful amenities, great service and convenient location and all at a great value. That you "will definitely stay here again" is one of the greatest compliments you can give us and we look forward to welcoming you back! More

Laurelville, Ohio
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 5, 2014

Super friendly staff, they went out of their way to help us with local info. Lobby, rooms, pool area all very clean and well maintained. Breakfast buffet was very good and well stocked. We stayed July 4th weekend for a boating trip, truck parking lot made it very easy to get truck and trailer in and out. Beds were very... More

Was this review helpful? Yes 3
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

We set high standards for product, service and cleanliness and it is very gratifying to hear that we met those standards during your stay. We were delighted to read your comments about the comfort of your room, our friendly staff and the convenience of our location. We look forward to welcoming you back again soon! More

Edinburg, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014 via mobile

Best breakfast best staff speedy check in pub food is awesome kaitlyn at the front desk was such a sweetheart and very helpful with everything such a nice facility. Loved the marketplace and management were great people all around. I will definitely be returning to this area. Courtyard is alwas so pretty!

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thanks for the awesome shout-out! We are delighted to hear that you enjoyed all aspects of your stay and we look forward to welcoming you back again as soon as your travels permit a return visit. More

Vienna
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 26, 2014

We have stayed here a few times. Every time there were issues. Management is the worst ever! Rude snoty and high horsed! They act like they are someone special. We are the customer and without us they have no business! They are not above us! Everything is broke down in this place! Breakfast never kept up with, always put away... More

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

We are very sorry that you did not enjoy your stay at our hotel. Our staff and management take all guest concerns and feedback very seriously. Unfortunately, without knowing the dates of your stay(s), it is difficult for me to address your specific concerns. As noted in other reviews, most of our guests are pleased with our staff’s service, our... More

South Lyon, Michigan
Top Contributor
52 reviews 52 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed June 18, 2014

Parkersburg was my first choice when I realized I wouldn't make it to the targeted destination. It only took a couple of "no vacancies" to realize that I needed to push outside of downtown and find something along the expressway. Being somewhat familiar with the area, I knew I'd find something. This hotel was better than expected all around. GREAT... More

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you for being our guest and for taking the time to share your experience at the Comfort Suites Mineral Wells with other travelers. A great review from a TripAdvisor Top Contributor, such as yourself, means the world to us. It is our goal to provide each of our guests with a great stay where everything exceeds their expectations and... More

1 review
5 of 5 stars Reviewed June 18, 2014 via mobile

We were overwhelmed at check in by Tiffani and it just kept getting better. Our room had a king and Jacuzzi. Two free drinks at the bar! We decided to eat there and found it to be excellant. Everyone on staff was friendly and accomodating.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you for staying at the Comfort Suites Mineral Wells. We are delighted to hear that you enjoyed a great stay and great service from our staff. We look forward to your next visit. More

Shalimar, Florida
Senior Contributor
22 reviews 22 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 14, 2014

Our room was great -- even had a kitchenette with stove burners and a dishwasher! The breakfast was one of the best we've had with a great selection of hot food. Everything was clean and the staff helpful and cheery. The only downside was that the beds were a bit hard.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

On behalf of the entire Comfort Suites Mineral Wells team, thank you for being our guest and for your positive review of your recent stay. We are very pleased to hear that you enjoyed your spacious suite and our complimentary hot breakfast buffet - it is a guest favorite with everything from fresh fruit and yogurt to hot, fresh, make-your-own... More

Newton, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 13, 2014

We have stayed in this hotel numerous times while visiting family who live nearby. During past stays, everything has always been perfect. However, this time, it was not quite up to our expectations. It had been over a year since our previous visit. When we first arrived, the room we were assigned to had an odor to it, the air... More

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

While it is always disappointing to read that a guest had a bad experience, it is especially disheartening to hear that a returning guest did not have the same level of service that they have experienced during past stays. As you have undoubtedly noticed during previous visits, we have very high standards for cleanliness and we are disappointed to hear... More

Coopersville, Michigan
Senior Contributor
22 reviews 22 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 2, 2014

We spent the night here on our way from Michigan to Virginia...a very good stopping point. The hotel was very nice: great room, excellent bed, nice indoor/outdoor pool and one of the best 'free' breakfasts we've had. Price was very reasonable and staff was pleasant. Right off freeway but no problematic traffic noise.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you for taking the time to share your recent experience at the Comfort Suites Mineral Wells with other travelers. Our convenient location, comfortable rooms and great amenities do stack up to a great value for travelers in our area. We are pleased to hear that you enjoyed your stay and the service we provided and we hope we have... More

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Additional Information about Comfort Suites Mineral Wells

Address: 167 Elizabeth Pike, Mineral Wells, WV 26150
Phone Number:
Location: United States > West Virginia > Mineral Wells
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites Mineral Wells 2*
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Also Known As:
Comfort Suites Mineral Wells Hotel Mineral Wells
Mineral Wells Comfort Suites

20 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
116

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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