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All 14 Martinsburg hotels

Hampton Inn Martinsburg

2.5 of 5 Hotel   |   975 Foxcroft Avenue, I-81 Exit 12, Martinsburg, WV 25401
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Ranked #1 of 14 Hotels in Martinsburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jane J Pryor, United States
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181 reviews from our community

Traveler rating
    88
    54
    25
    10
    4
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52
42
17
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pryor, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel was selected because of its location. We wanted to visit the Antietam battlefield and Harpers Ferry--the hotel is about a 30 minute drive from each place. The hotel is close to a number of restaurants so that was a plus. During our stay, the hotel was quiet; in fact during our three night stay there were never any... More

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1 review
5 of 5 stars Reviewed 1 week ago

excellent service from cleaning staff to front desk. every staff person went beyond what was expected. when we asked for directions they were kind enough to print them out for us. the breakfast room staff was extremely courteous and helpful. would stay at this hotel again next time we are in the area.

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Charleston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is clean, modern, and well situated. The room provided everything I needed and more. The staff was helpful and accomodating in every way. I stayed here because I failed to reserve a room in advance at my usual $90.00 hotel. I probably would not stay here in the future because of the expense, but it's a good choice... More

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Was this review helpful? Yes 1
Tampa, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was in Martinsburg for work and have to say that I'd find another place to stay next time. I got put in a room facing the highway, which was loud at all points of the day. I had hoped that maybe at night with less traffic, it wouldn't be as noticeable, but that was not the case. To add... More

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Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Dear Mr. Joe G. I truly appreciate your taking the time to share your most recent experience with us. I want to personally apologize for your disappointment with our WiFi service. We want our guests to have the very best stay possible where everything is in perfect working order and meets their expectations. I am sorry that that was not... More

delray bch.fl., United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 9, 2014

nice place little exp.allover very nice accommodating location near va hosp. martinsburg va location near shopping and all restaurants staff was excellent if I am in area I will stay here again thank you

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Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 7, 2014

I usually like Hampton Inns but this one does not seem up to par with other locations. My main complaint is that wireless signal and/or internet access is spotty. The bathrooms and bedding are generally clean. But the carpets look like they need deep cleaning. During my last stay, I even found some sticky spots (yuck!). Too bad, the staff... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Thank you for taking the time to share your feedback and concerns with us about your most recent stay. We value all feedback as we are always striving to provide our guests with excellent service that exceeds their expectations. You can be sure that we have shared your comments and concerns with the entire staff to ensure we demonstrate our... More

Contributor
17 reviews 17 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 3, 2014

I'm a Diamond Elite Member of Hilton so I stay out a great many nights. Usually Hilton is A1. This hotel has problems with the Internet. Both me and my business partner travel for a living. We depend on the business services if the hotel in order to work. This hotel had terrible internet service. Both of us diamond members... More

Was this review helpful? Yes 1
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review

Thank you for taking the time to share your most recent experience with us. I want to personally apologize for your disappointment with our internet service. We were having some issues with it during your stay and were working on an upgrade to correct the issue. We value you as one of our Diamond members and truly hope you will... More

Hazlet, New Jersey
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2014

I booked for 2 night stay at this location, rooms ok little dated. Very close to many resturants, small mall and easy access to interstate 81. I requested a room away from the interstate side and was very pleased no noise. I would recommend.

Was this review helpful? Yes 2
Centreville, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2014

We enjoy stopping at this Hampton Inn due to its easy on/off from the Interstate. Also, not far from the casino in Charles Town. The Martinesburg area has many services, all of which are easily accessbile. Would prefer a few more restaurants to chose from.

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Hillsborough
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2014

We enjoyed our brief stay, early check-in was no problem, comfortable bed, clean room, friendly staff and a great breakfast. Could not ask for much more at a hotel. Hotel was conveniently located with several restaurants close. We would stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
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Additional Information about Hampton Inn Martinsburg

Address: 975 Foxcroft Avenue, I-81 Exit 12, Martinsburg, WV 25401
Phone Number:
Location: United States > West Virginia > Martinsburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Martinsburg 2.5*
Number of rooms: 99
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Also Known As:
Hampton Inn Martinsburg Hotel Martinsburg
Martinsburg Hampton Inn

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