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Holiday Inn Martinsburg

3.0 of 5
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301 Foxcroft Ave., Martinsburg, WV 25401
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Holiday Inn Martinsburg
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Ranked #4 of 13 Hotels in Martinsburg
A recent review
4 of 5 stars Reviewed November 6, 2012
benoitleblanc Colebrook, New Hampshire
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149 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Martinsburg
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Colebrook, New Hampshire
Level Contributor
415 reviews
197 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
4 of 5 stars Reviewed November 6, 2012 via mobile

Very nice hotel... Great customer service... Good restaurant on site... HD TV, good wifi, fridge, microwave, very comfortable king bed, very very clean... Newly renovated... Awesome customer service... A very good experience; thanks!

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HI_Martinsburg25401, Manager at Holiday Inn Martinsburg, responded to this review

Thanks for your stay and your kind words about the Holiday Inn - Martinsburg. I noticed you mentioned HD TV - currently we have added new flat-panel TV in all the rooms. We are still waiting on getting the actual HD sevice, but should be installed in the next two weeks! Thanks again for the compliments and we look forward... More 

Maryland
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 8, 2012

I chose this hotel after reading all the travel advisor comments & am so glad! After a long day in Berkeley Springs, we headed for our hotel around 8:30 p.m. Expecting it to be only about 17 miles away, it was a surprise how over the hills and through the woods the travel would be! We arrived weary and hoping... More 

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HI_Martinsburg25401, Manager at Holiday Inn Martinsburg, responded to this review

@Whimsylou.... Thanks for the kind words and your business when traveling through our area. Our proximity to Berkeley Springs, Harpers Ferry, and even the Baltimore / Washington area makes our hotel great for guests looking for a place to sleep while on the road. We also are directly off of I-81 and a short drive to I-70 / I-68 which... More 

Rotterdam, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 10, 2012

We arrived on 9/8/12 for 1 night while traveling. Easy access off route 81. The grounds and lobby appeared well kept. Checking in was pleasant and quick. We had a room on the forth floor that had a nice view of the city/town. We had a king bed in a room that came with a fridge, microwave and coffee maker.... More 

Was this review helpful? Yes 2
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 3, 2012

My job requires me to travel back and forth to the Martinsburg area from time to time. I have stayed at the Holiday Inn on two separate occasions. Each trip was about two months long. The first time I stayed there, in June 2011, it was a very pleasant experience. I had a room with a king-size bed. The beds... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Martinsburg, responded to this review

Dear BFree211, Thank you for taking the time to express your thoughts and concerns. I'm so glad you liked the fantastic location of our hotel, as well as the facilities we have on-site. Your comments encourages our team members to work even harder and consistently delight our guests. I would like to offer my sincerest apology for the issues you... More 

Asheville, North Carolina
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed August 26, 2012

My wife and I stayed at this hotel for two nights recently. The staff was friendly and the building pretty nicely maintained. I found it a little off-putting that the non-slip matt in the tub was curling up at the edges, and that the drain plug was disconnected and resting in the soap dish... but, overall, we were both satisfied... More 

Was this review helpful? Yes 1
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed August 20, 2012 via mobile

Room was amazing big beds very friendly staff breakfast was amazing our server was amazing very friendly the pool was great all around great hotel a bit overpriced tho Great view the ac and heat worked great free wifi clean high end soaps and shampoo in the rooms. Very calm and quiet place to relax

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Tuscaloosa, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 7, 2012

We thoroughly enjoyed our stay. The staff was very helpful and friendly. The room was the best we had on our whole trip. It was clean and fresh. The breakfast staff in the restaurant was particularly good, especially to our granddaughter who was with us. She is three and loved going to breakfast every morning because the waitress gave her... More 

Was this review helpful? Yes 1
HI_Martinsburg25401, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Thank you SO much for sharing your review! We are delighted that you enjoyed your stay with us!!! We hope that you'll stay with us again soon! More 

Constantia, New York
Level Contributor
104 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed August 1, 2012 via mobile

It was an average hotel room. Pros: close to what I needed, dog friendly, good value, easy checkout, clean. Cons, by highway, ac wasn't strong, uncomfortable bed and pillows. The Holiday Inn fit what we needed with no major complaints. It didn't make me want to use that brand of hotels in the future though. I will probably try another... More 

Was this review helpful? Yes 1
HI_Martinsburg25401, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Thank you for sharing your review - we are pleased that you found our accommodations to fit your needs. We pride ourselves on being clean and friendly, and we are very glad we met those expectations. We do hope to have the opportunity to serve you again in the future! More 

Central New Jersey
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 30, 2012

My wife and I stayed here on a trip from NC to NJ. We were greeted in a friendly manner by a cheerful front desk receptionist. Our room was comfortable and included a refrigerator and microwave. We used room service for both dinner and breakfast which was delivered promptly and perfectly acceptable. I have never liked Holiday Inn breakfast potatoes... More 

Was this review helpful? Yes 2
HI_Martinsburg25401, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Thank you so much for staying with us - we especially appreciate you sharing your review of our hotel! We are so glad you tried (and enjoyed!) room service through our restaurant as well. Please stop in to see us on your next trip through! More 

Downingtown, Pennsylvania, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2012

I stayed at the hotel while visiting the Harper's Ferry and Sharpsburg (Antietam) battlefields. This was a great central location for both. The front desk and housekeeping staff were courteous and friendly. I ate dinner at the hotel on one night of my stay and was pleased with the fare and the service. I was glad to find a dog-friendly... More 

Was this review helpful? Yes
HI_Martinsburg25401, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Thank you for sharing your review with the Tripadvisor world! We are so pleased that you had a great time while you were here! Hope to see you again soon (and your dog, too!). More 

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