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Holiday Inn Martinsburg

Certificate of Excellence
3.0 of 5
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301 Foxcroft Ave., Martinsburg, WV 25401
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Holiday Inn Martinsburg
Best prices for: 1 room 1 guest
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Ranked #3 of 13 Hotels in Martinsburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Dave B Inwood, West Virginia
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138 reviews from our community

Traveler rating
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    24
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    4
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38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Inwood, West Virginia
Top Contributor
59 reviews 59 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The Holiday Inn in Martinsburg is a great hotel and reasonably priced. Best of all they are pet friendly, so your whole family can stay. Clean rooms, friendly staff, and easy access to restaurants, gas stations, and shopping makes this place a great choice. Their restaurant offers good food and friendly service too if you want to stay in.

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Loudon, New Hampshire
Top Contributor
76 reviews 76 reviews
26 hotel reviews
186 helpful votes 186 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Pet friendly, easy off and on highway, bad food, clean beds and it works for a stop on the way home from the south. Could not get coffee until 7 am... Found alternate means in a local gas station. Priced higher than one would expect for such accommodations. Our ground floor room needed a good deep cleaning.

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HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg, responded to this review

Hi PlayaDelCarmenFreak, Thank you for choosing Holiday Inn Martinsburg during your travels home. We appreciate you taking the time to provide us with your feedback. We apologize that you found some of the aspects of your stay to be less than satisfactory. Your feedback allows us to see areas of improvement, and we hope you will stay with us again... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I recently stayed there for almost a week due to some remodeling at my house.The staff and service was great.I would say they made me feel at home while away from mine.The rooms are clean and cozy and close to near by stores and restaurants.

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HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

@3csandme: Thank you for choosing Holiday Inn Martinsburg as your home away from home. We are so glad you experienced a comfortable stay while your home was being renovated. More 

Senior Contributor
27 reviews 27 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 18, 2015

Checking in was a breeze! The Front Desk Clerk was helpful and polite. Our room was easy to find and clean. The beds were comfortable. The pool (viewable from the restaurant) was fun for the kids. The air temp in the pool area was HOT but that's great if you were swimming. Very comfortable hotel. Ample parking close to the... More 

Was this review helpful? Yes 1
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review

Hello Stampinerin, We are so glad you enjoyed your stay with us at Holiday Inn Martinsburg. Thank you for choosing our hotel during your family travels. We appreciate your positive feedback and most importantly that you had a delightful experience with us. Please bring your family back to stay with us again soon. More 

New York
Top Contributor
123 reviews 123 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed March 18, 2015

Asked for a room that would be easily accessible from the check-in front desk because I cannot walk any distance and my wheelchair was buried in the trunk with a lot of suitcases, bags, boxes, etc on top of it. They said they'd give me a room right on the 3rd floor just down the hall from the desk. (3rd... More 

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Halifax, Canada
Top Contributor
217 reviews 217 reviews
25 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed March 4, 2015

The convenient location off the highway was our main reason for staying here. The staff were pleasant and welcoming, especially the morning breakfast staff attendants. If you are a light sleeper, would recommend requesting a room on the other side of the Inn.

Was this review helpful? Yes 1
Hampton, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 21, 2015

I originally posted a 2 star review directly with the Holiday Inn Martinsburg, but it was rejected because they said I mentioned a competing hotel. I didn't, but now I understand why their ratings are higher on their page then here. I won't stay here again and would not recommend it. My stay was included mediocre food twice through room... More 

Was this review helpful? Yes 1
HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg, responded to this review

@Blake757: We apologize that your experience at our hotel was less than satisfactory. We appreciate your feedback, and assure you that measures have been taken to correct your concerns. More 

Martinsburg, West Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

The hotel is quiet and clean and well appointed for the money. Free breakfast if booked through the internet on thThe hotel is quiet and clean and well appointed for the money. Free breakfast if booked through the internet on their site. The food was less than desirable. Friendly front desk service. The food was just okay. The dining room... More 

Was this review helpful? Yes 1
HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg, responded to this review

Hello 4ever-us-1106, Thank you for your feedback! We appreciate you choosing Holiday Inn Martinsburg, and we look forward to serving you again. More 

Allentown, Pennsylvania
Top Contributor
168 reviews 168 reviews
57 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed February 15, 2015

I stay here frequently . The location is top notch, close to gas , highways and dozens of restaurants and shopping. Some of the top rated places to eat are very close by. There are excellent choices from family owned Italian and Mexican to just about every chain . The check in is always quick and professional . The rooms... More 

Was this review helpful? Yes 1
HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg, responded to this review

Dear TheSidingGuy, Thank you! Not only do we appreciate you being one of our regular stay guests, we also sincerely appreciate your kind words about our establishment. Even more than that, we are thrilled that you continue to enjoy your experience with us. Thank you again, and we look forward to hosting you at Holiday Inn Martinsburg the next time... More 

Elkton, Virginia, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 9, 2015

Unless I pay over $200 for a hotel room I tend NOT to have a good experience. THIS HOTEL WAS ONE OF MY BEST EXPERIENCES EVEN OVER THE VERY EXPENSIVE HOTELS! The staff for the hotel and restaurant were all amazing! The food was excellent. The room was surprisingly more than I expected. The bed and pillows were one of... More 

Was this review helpful? Yes 3
HolidayInnMRBWV, Guest Relations Manager at Holiday Inn Martinsburg, responded to this review

@Linda M: Thank you for choosing Holiday Inn Martinsburg! We appreciate your recommendation and are so glad that you enjoyed your experience with us. We hope to see you again soon. Warm Regards, Valinda McGovern Guest Services Manager Holiday Inn Martinsburg More 

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