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Days Inn Martinsburg

2.0 of 5
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209 Viking Way, Martinsburg, WV 25401
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Days Inn Martinsburg
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Ranked #5 of 13 Hotels in Martinsburg
A recent review
3 of 5 stars reviewed 4 days ago
jr5149 Mechanicsburg, Pennsylvania
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169 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Mechanicsburg, Pennsylvania
3 of 5 stars Reviewed 4 days ago NEW

Average hotel. Room showed wear and tear. Holes in the blanket. Hole in bathroom door. Was clean and pretty quiet for a weekend. Check in staff was very helpful. We were placed in a room by the elevator and would not have slept being light sleepers. Hotel was full, but they worked it out. Also gave some great suggestions for... More 

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Hickory
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Nicely appointed room, very comfortable bed. Smoke alarm chirped three times about 5 AM, about two minutes apart each time. Unknown why. But I still rate this place very high.

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Champlain, New York
2 reviews
2 of 5 stars Reviewed 1 week ago

Alright, I'm pretty tight with a dollar, so when planning this trip I looked for the best rate with a free breakfast. Next time, I'll pay a little more for a better place Pros: the staff was very polite, for the most part. And the beds were comfortable. The air conditioner worked like a dream in the bad heat. Cons:... More 

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Rebecca W, General Manager at Days Inn Martinsburg, responded to this review

Thank you for taking the time to review our hotel. I am sorry that there seemed to be issues with your stay. Did you contact management during your 3 night stay? When guests request no service then housekeeping does not clean the room. I apologize that housekeeping had not gotten to your room before you needed clean towels your first... More 

Travelers are raving about these Martinsburg hotels

Roxboro, North Carolina
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

See my review from '13....new management since Oct 14 made some changes for the better: entire motel is now non-smoking. Got the stink out of the rooms and hallways. Still have people smoking by the front door (including employees) which creates a cloud that gets sucked into the registration and eating area overtime a door is opened. Some tubs now... More 

Was this review helpful? Yes
Rebecca W, General Manager at Days Inn Martinsburg, responded to this review

Thank you for sharing your experience with us. We pride ourselves here at the Days Inn Martinsburg in providing excellent service and accommodations to our guests. I appreciate that you took the time complete a review on our hotel & staff; I will let Danielle know how pleased you were with her service. Your stamp of approval is why is... More 

Buffalo Mills, Pennsylvania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Reserved room for 4 people. Would only give us 3 towels & 2 wash cloths. Had to turn in dirty towels before more could be issued! Pillows were like sleeping on balls. Had to use wet towel to make pillow useable. Toilet wouldn't flush all contents, Had to flush repeatedly. Room was clean.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Rebecca W, General Manager at Days Inn Martinsburg, responded to this review

Thank you for taking the time to post a review. Clearly we were not performing to our usual standards that morning, and for that I sincerely apologize. I have reviewed your feedback in detail with our Guest Services Manager and Housekeeping Supervisor so that we may strengthen our service standards. More 

Wytheville
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 25, 2015

Rooms were really nice and clean with good restaurants within walking but I didn't sleep 3 hours due to road noise from I 81 and people outside at 4 am talking. If you get lucky enough to get a room opposite from I 81 you mite sleep. On my check out the hotel person behind the desk said mine wasn't... More 

Was this review helpful? Yes 1
Rebecca W, General Manager at Days Inn Martinsburg, responded to this review

First of all allow me to thank you for your honest review of our property. It is only with reviews such as yours that we can better ourselves as a hotel, and strive to always be better than what we think we can. I do apologize for the issues with noise you had with your stay. Since we are 1/10th... More 

Moneta, Virginia
2 reviews
4 of 5 stars Reviewed June 23, 2015

I enjoyed my stay at Days Inn. First time I was ever in WV. The staff was excellent and my bed was comfortable. Apparently there is a new owner and they are really cleaning up the place. I would stay again.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Rebecca W, General Manager at Days Inn Martinsburg, responded to this review

Thank you for sharing your experience with us. We pride ourselves here at the Days Inn Martinsburg in providing excellent service and accommodations to our guests. I appreciate that you took the time complete a review on our hotel & staff Your stamp of approval is why is strive to do our best daily. More 

PALM COAST
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 23, 2015

Room was clean and comfortable for one night, however, even with the 10% discount for being an AARP member, we thought the price was rather high for a Days Inn.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Rebecca W, General Manager at Days Inn Martinsburg, responded to this review

Thank you for your feedback! We appreciate you choosing Days Inn Martinsburg, and we look forward to serving you again. More 

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