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Comfort Inn Aikens Center

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1872 Edwin Miller Boulevard, Martinsburg, WV 25401
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1 room 1 guest
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Comfort Inn Aikens Center
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91 Reviews from our TripAdvisor Community

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Traveler rating
    33
    31
    11
    13
    3
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26
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (91)
  • Mar-May only
    (20)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (12)
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There are newer reviews for Comfort Inn Aikens Center
See the most recent reviews
New Holland, Pennsylvania
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 11, 2015

Stayed here Memorial Weekend with my family to attend an event nearby in Maryland. We were quite pleased with the accommodations. I was a little nervous when I realized our room on the 2nd floor was across from the balcony overlooking the breakfast area. I figured the sounds from people down there would carry into our room. But this was... More 

Was this review helpful? Yes 1
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for taking the time to let us know how we are doing. Receiving comments like yours is very helpful in keeping a good morale for the staff. Appreciation goes a long way. We hope you will choose to stay with us the next time you find yourself in our area. Sincerely, Roderick Ferree General Manager Comfort Inn-Aikens Center,... More 

Detroit, Michigan
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 2, 2015

I've stayed here twice before and the rooms have been very clean and the hotel quiet. However, during my most recent trip I found a dead bag on the bed. While I would much rather find a dead bag than a live one, and in fairness, it was *not* a bed bag, still I prefer my rooms bag free. Also,... More 

Was this review helpful? Yes 1
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for taking the time to complete a survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 27, 2015 via mobile

As always I found the facility clean & well kept. The staff was friendly, courteous & very supportive. The only reasons I didn't rate excellent were: the phone didn't work & we were offered to move & chose not to & the lack of Kleenex. Other than these two things as always terrific & the reason I stay at the... More 

Was this review helpful? Yes 1
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

We appreciate you taking the time to complete our online survey. We rely on our guest to help us improve and be able to bring satisfactory stays to all of our guests. We are pleased to hear that we were able to meet your expectations with our friendly and courteous staff and that our hotel brought a feeling of cleanliness.... More 

Deer Park, New York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 26, 2015

We were traveling from Chattanooga Tn to our home in Deer Park NY. After being on the road for 8 and !/2 hrs I stopped at this motel the staff at the front desk was helpful in getting us a room at that late time. They gave me a list of restaurants in the area that gave a discount to... More 

Was this review helpful? Yes 1
Roderick F, Manager at Comfort Inn Aikens Center, responded to this review

Thank you for taking the time to complete our online survey. We are pleased to hear that your stay with us was a satisfactory one and that the local convinces of close restaurants were a help to you. We are happy we were able to fulfill your appetite with our Hot Continental Breakfast. Your feedback is very important to us... More 

Nerepis, NB, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 20, 2015

We arrived at the Comfort Inn March 29, 2015 are were greeted by a real nice desk clerk by the name of Jamal. He was very helpful from booking us in at a great rate and giving us suggestions on where to dine for the evening. Told us all we needed to know about the room and amenities in the... More 

Was this review helpful? Yes
Roderick F, Manager at Comfort Inn Aikens Center, responded to this review

Dear Julia, We appreciate you taking the time and completing our online survey. We are pleased to hear that your recent stay with us was satisfactory and we will pass your wonderful comments along to our staff. Thank you for choosing to stay with us and hope to see you on any future trips. Best Regards Mellisa Ellinger Front Office... More 

charleston,wv
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 27, 2015

After staying Hagerstown and Chambersburg on prior trips we found this gem right off the interstate in Martinsburg. It delivered what we needed.. a great comfortable, impeccably clean room at a reasonable price. Standard breakfast fare. Staff was outgoing, friendly and very helpful. Right out back is also a terrific Italian restaurant, which hit the spot after a long drive!... More 

Was this review helpful? Yes
Roderick F, Manager at Comfort Inn Aikens Center, responded to this review

We appreciate you taking the time to fill out the Trip Advisor survey. The surveys are important in helping us improve our guest stays or to let our staff know of a job well done. With your feedback our staff will be happy to hear that you had a satisfactory stay with us. We are thrilled to have been able... More 

Rochester NY
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed March 9, 2015

Comfort Inn was easy to find, its ample parking well cleared of ice and snow. The desk clerk was warm and friendly. We noticed the sign at the front desk that the hotel is 100% non-smoking, with outdoor smoking areas for guests' use, and saw a young man on his way there already tapping a cigarette from the pack. Yet... More 

Was this review helpful? Yes 1
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Ms. MimsyBorogove; Thank you for your comments regarding your stay at the Comfort Inn. I am truly sorry you could detect a smoke smell. Yes we are 100% non smoking. We are constantly fighting the violators. We have resorted too assigning Cleaning fees of $250.00. Some people do not care, they just pay. We have one person assigned daily,... More 

Port Monmouth, New Jersey
1 review
4 of 5 stars Reviewed February 28, 2015

first time staying at this location rooms were very clean and fresh smelling. The staff was very helpful to our needs. Very quite area but close to the interstate. Didn't hear any traffic at all. I would recommend this hotel.

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Jay N; Thank you for your comments regarding your recent stay here at the Comfort Inn. I am please our staff was helpful and friendly and our location was perfect for your needs. We look forward to serving you again on your next visit to Martinsburg. More 

Bradford, New Hampshire
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 28, 2015

This is my second time staying here and I have been pleased both times. The staff were very friendly and helpful in recommending a restaurant. The room was clean and smelled clean. There was enough desk space to work with plenty of light. The TV was nice and there was a decent selection in stations.

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Sasha W.; Thank you for taking the time to comment about your stay with us. I was pleased to see you enjoyed yourself and our service was friendly and our rooms clean. We hope on your next visit to Martinsburg you will choose us again. Thank you for your comments and your business. More 

Madison, Alabama
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed February 11, 2015

I stayed here for three nights in July 2014. This place was a mess with construction dust and debris everywhere. Sounds of power tools and hammering awoke me each morning. The pool was closed. Breakfast was ok but some staff were clueless. There has been a lot of crime in the area and the parking lot is a little dim.

Was this review helpful? Yes 1
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Roderick Ferree... More 

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