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All 14 Martinsburg hotels

Comfort Inn Aikens Center

2.0 of 5 Hotel   |   1872 Edwin Miller Boulevard, Martinsburg, WV 25401
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67%
Ranked #3 of 14 hotels in Martinsburg
A recent review
  • Reviews (65)
  • Photos (34)
  • Amenities
  • Q&A
  • Room tips (16)
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65 people have reviewed this hotel

Traveler rating
    24
    19
    9
    10
    3
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14
15
9
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was clean and quiet with exceptional staff. Each staff member beginning with reception followed by housekeeping services and breakfast staff was well versed in their skills, professional and very helpful. I travel frequently and this hotel stands alone and above anywhere else I have stayed in the last 2 years. It was a pleasure to feel welcome and... More

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear 3nanaDEN; Thank you for your comments regarding our Hotel. I was pleased to read your stay was a great one. We work hard each day to make each guest's visit comfortable and worry free. You are correct it is our staff that makes your stay wonderful. You can rest assured I will pass your comments on to Tara, Barbara... More

Rome, New York
Top Contributor
75 reviews 75 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel while vacationing in the area. The reviews on the Comfort Inn website as well as on Tripadvisor showed great reviews so we decided to book it. We arrived and we were initially impressed with the exterior of the hotel as well as with the front desk, lobby, and breakfast area. The whole place smelled fresh... More

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Brian P; Thank you for commenting about our Hotel. Yes, we still have work to do, but each day our project is closer to completion. I am sorry your room was a bit less than you felt it should have been. We are working each day to make sure every one of our guests are happy. I am sorry... More

Georgia
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 17, 2014

Top notch customer service, all personnel were professional, friendly and willing to assist. The rooms were comfortable and clean. The breakfast was tasteful and plentiful. Great location, near major highway entrance, many eateries and shopping venues located nearby.

Was this review helpful? Yes 1
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Divacrew1; Thank you for your review. Our entire hotel strives everyday to make every guest's stay a pleasant one. I am Happy to see your visit went very well. Again, thank you for your comments and most of all, your business. More

Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 11, 2014

Hotel was clean..breakfast was good..staff was nice and most of all the room was CLEAN! First time visiting this area in particular and was looking for a nice quiet get a way and this met our standards. Pricing was a bit expensive and not to fond of the $100 deposit having to put down for room if not using a... More

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Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear ebone c; Thank you for commenting about your recent stay at our Comfort Inn. I am sorry you were unhappy about our policy concerning cash customers. This is a corporate policy and a prudent business practice. Thank you for your comments and your business. More

Waxhaw
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 5, 2014

This is a comfortable hotel, clean and comfortable room, clean and large bathroom, beautiful outdoor pool, wonderful breakfast room and hostess, however, it was all eclipsed by the sound of construction in the room next to ours beginning at 7 A.M.!I am a light sleeper but this sound could wake the dead. It was over and over, the sound of... More

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Bradley V, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Waxhaw Granny; Thank you for your recent comments regarding your unwanted wake up call. First please accept my sincere apologies. We are in the middle of a complete renovation of our hotel. The work crew is instructed not to begin hammering and pounding until after 9 AM. I have spoken to our Crew Chief and he feels equally bad.... More

2 reviews
5 of 5 stars Reviewed June 1, 2014

This was a very clean and friendly place , nice pool, great breakfast ,everyone very helpful. There was plenty of other places close to hotel and easy to get around town. Very close to the interstate. Was easy to go to other states within a day. Beautiful country . Easy shopping centers. Very nice town and close to other towns... More

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Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Amy R; Thank you for your comments regarding your recent stay at our Comfort Inn. It is always a pleasure to hear from our guests. I am glad your enjoyed your room and our Free Hot Breakfast. We look forward to having stay on your next visit to Martinsburg. Again, thank you for your comments and most important, your... More

Raleigh, North Carolina
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 1, 2014

Room was great, hot (free) breakfast, lovely pool, free wifi, friendly staff. If you're in this area, this is a good choice. The only negative was a slow elevator (!) but being that it's only 4 floors, it wasn't much of a problem!

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Phillip B, Assistant General Manager at Comfort Inn Aikens Center, responded to this review

Amy R. I'm very glad to read that your stay with us was an enjoyable experience and that you enjoyed Your Morning Breakfast. We look forward to having you as a guest in the future. Thank you for your comments and your business, Phillip Betts Assistant General Manager 304-263-6200 ext. 133 More

Pittsburgh, Pennsylvania
Top Contributor
131 reviews 131 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed May 24, 2014

Wish I had known that they were in the middle of remodeling. The forth floor could certainly use a make-over. The curtains in our room had holes...small holes; yet, none the less.... We had a desk chair with no desk. The fitness room is also in need of repair. The shower gadget on the faucet was broken; so, my husband... More

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Phillip B, Assistant General Manager at Comfort Inn Aikens Center, responded to this review

LadyeHawke, I would like to apologize that your recent stay at the Comfort Inn Aikens Center was less than what we strive to provide. We are currently making strides to renovate our property from the ground up, and will be converting to a non-smoking facility in the coming weeks. I would like to comment on the price difference you mentioned.... More

Chatham, Massachusetts
1 review
5 of 5 stars Reviewed May 1, 2014

From the moment we walked in, we liked it! The person (Dora) at the desk was friendly and welcoming when we arrived. The king size bed was comfortable and the room was clean. Many choices at breakfast, nice presentation, and the staff (everyone) was accommodating and friendly and made our one night stay very nice. Many choices for dinner within... More

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Winsted, Connecticut
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 23, 2014

We were pleasantly surprised at how much we enjoyed our stay at this Comfort Inn. We stayed on the first floor which has been newly renovated. Little things like extra plugs, since I use a CPAP at night, made a big difference. There was a great shower and comfortable bed. The breakfast was terrific. Again, little things, but since I... More

Was this review helpful? Yes
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Additional Information about Comfort Inn Aikens Center

Address: 1872 Edwin Miller Boulevard, Martinsburg, WV 25401
Phone Number:
Location: United States > West Virginia > Martinsburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Aikens Center 2*
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Also Known As:
Comfort Inn Aikens Hotel Martinsburg
Comfort Inn Martinsburg
Martinsburg Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Number of rooms
110

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