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All 14 Martinsburg hotels

Comfort Inn Aikens Center

2.0 of 5 Hotel   |   1872 Edwin Miller Boulevard, Martinsburg, WV 25401
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Ranked #4 of 14 Hotels in Martinsburg
A recent review
5 of 5 stars reviewed 4 weeks ago
nwk_berlin Ballston Spa, New York
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69 reviews from our community

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    9
    11
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ballston Spa, New York
Top Contributor
161 reviews 161 reviews
35 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were on our way to and back from the other end of West Virginia when we stopped here for two separate stays. Both 1st floor rooms had been renovated. They were quite roomy, very clean and nicely decorated. The staff were very friendly and efficient. We enjoyed the variety of warm (eggs and bacon one morning and biscuits and... More

Was this review helpful? Yes 1
DuPage County, IL
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 17, 2014

We stayed here for one night prior to a vacation in the area, and found the room (renovated) very comfortable. One of the best beds we've ever had in a hotel! The renovations are not complete, so there were some quirky things not yet done -- but what matters was the bed! The staff were very helpful.

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Traveler345_8, Thanks so much for your comments. It is always good to get feedback from our guests. I am glad that you enjoyed our new beds! Our renovations will be complete soon. Please come back and see the finished product! Thank you for your business. Sincerely, More

Snow Hill, Maryland
Contributor
17 reviews 17 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 16, 2014

Stayed at this hotel for 1 night. It was being renovated but was still clean & staff was very accommodating. Continental breakfast was good. We visited Harpers Ferry, WV which was about 25 minutes away.

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Deborah C., Thank you so much for your comments. Feedback from our guests is always appreciated. I will pass your comments onto my staff. Thank you for your business. More

West Virginia
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 30, 2014

The Clean Air Regulation of 2014 began on July 1st in Berkeley County, WV. This means all hotels in the area are 100% smoke free. Sounds great, especially for the non-smoker, right? However, this was not the case. After check in, my family proceeded via elevator to our "non-smoking" 4th floor room. When the elevators opened we were hit with... More

Was this review helpful? Yes 3
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear 2_shutterbugs: Thank you for taking the time to comment. It is always a pleasure to hear from our guests, as this enables us to keep an even closer I on our operation. You are correct, it is only Berkeley County the went smoke free. All of our former smoking rooms have been deodorized. I am sorry you felt we... More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed July 18, 2014

The hotel was clean and quiet with exceptional staff. Each staff member beginning with reception followed by housekeeping services and breakfast staff was well versed in their skills, professional and very helpful. I travel frequently and this hotel stands alone and above anywhere else I have stayed in the last 2 years. It was a pleasure to feel welcome and... More

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear 3nanaDEN; Thank you for your comments regarding our Hotel. I was pleased to read your stay was a great one. We work hard each day to make each guest's visit comfortable and worry free. You are correct it is our staff that makes your stay wonderful. You can rest assured I will pass your comments on to Tara, Barbara... More

Rome, New York
Top Contributor
85 reviews 85 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed July 14, 2014

We stayed at this hotel while vacationing in the area. The reviews on the Comfort Inn website as well as on Tripadvisor showed great reviews so we decided to book it. We arrived and we were initially impressed with the exterior of the hotel as well as with the front desk, lobby, and breakfast area. The whole place smelled fresh... More

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Brian P; Thank you for commenting about our Hotel. Yes, we still have work to do, but each day our project is closer to completion. I am sorry your room was a bit less than you felt it should have been. We are working each day to make sure every one of our guests are happy. I am sorry... More

Georgia
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 17, 2014

Top notch customer service, all personnel were professional, friendly and willing to assist. The rooms were comfortable and clean. The breakfast was tasteful and plentiful. Great location, near major highway entrance, many eateries and shopping venues located nearby.

Was this review helpful? Yes 1
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Divacrew1; Thank you for your review. Our entire hotel strives everyday to make every guest's stay a pleasant one. I am Happy to see your visit went very well. Again, thank you for your comments and most of all, your business. More

Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 11, 2014

Hotel was clean..breakfast was good..staff was nice and most of all the room was CLEAN! First time visiting this area in particular and was looking for a nice quiet get a way and this met our standards. Pricing was a bit expensive and not to fond of the $100 deposit having to put down for room if not using a... More

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Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear ebone c; Thank you for commenting about your recent stay at our Comfort Inn. I am sorry you were unhappy about our policy concerning cash customers. This is a corporate policy and a prudent business practice. Thank you for your comments and your business. More

Waxhaw
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 5, 2014

This is a comfortable hotel, clean and comfortable room, clean and large bathroom, beautiful outdoor pool, wonderful breakfast room and hostess, however, it was all eclipsed by the sound of construction in the room next to ours beginning at 7 A.M.!I am a light sleeper but this sound could wake the dead. It was over and over, the sound of... More

Was this review helpful? Yes
Bradley V, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Waxhaw Granny; Thank you for your recent comments regarding your unwanted wake up call. First please accept my sincere apologies. We are in the middle of a complete renovation of our hotel. The work crew is instructed not to begin hammering and pounding until after 9 AM. I have spoken to our Crew Chief and he feels equally bad.... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 1, 2014

This was a very clean and friendly place , nice pool, great breakfast ,everyone very helpful. There was plenty of other places close to hotel and easy to get around town. Very close to the interstate. Was easy to go to other states within a day. Beautiful country . Easy shopping centers. Very nice town and close to other towns... More

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Amy R; Thank you for your comments regarding your recent stay at our Comfort Inn. It is always a pleasure to hear from our guests. I am glad your enjoyed your room and our Free Hot Breakfast. We look forward to having stay on your next visit to Martinsburg. Again, thank you for your comments and most important, your... More

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Additional Information about Comfort Inn Aikens Center

Address: 1872 Edwin Miller Boulevard, Martinsburg, WV 25401
Phone Number:
Location: United States > West Virginia > Martinsburg
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Aikens Center 2*
Number of rooms: 110
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Also Known As:
Comfort Inn Aikens Hotel Martinsburg
Comfort Inn Martinsburg
Martinsburg Comfort Inn

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