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Comfort Inn Aikens Center

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1872 Edwin Miller Boulevard, Martinsburg, WV 25401
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Comfort Inn Aikens Center
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Comfort Inn Aikens Center
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79 reviews from our community

Traveler rating
    29
    25
    10
    12
    3
See reviews for
21
17
10
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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    (79)
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    (20)
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    (30)
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    (12)
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1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

As always I found the facility clean & well kept. The staff was friendly, courteous & very supportive. The only reasons I didn't rate excellent were: the phone didn't work & we were offered to move & chose not to & the lack of Kleenex. Other than these two things as always terrific & the reason I stay at the... More 

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

We appreciate you taking the time to complete our online survey. We rely on our guest to help us improve and be able to bring satisfactory stays to all of our guests. We are pleased to hear that we were able to meet your expectations with our friendly and courteous staff and that our hotel brought a feeling of cleanliness.... More 

Deer Park, New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were traveling from Chattanooga Tn to our home in Deer Park NY. After being on the road for 8 and !/2 hrs I stopped at this motel the staff at the front desk was helpful in getting us a room at that late time. They gave me a list of restaurants in the area that gave a discount to... More 

Was this review helpful? Yes
Roderick F, Manager at Comfort Inn Aikens Center, responded to this review

Thank you for taking the time to complete our online survey. We are pleased to hear that your stay with us was a satisfactory one and that the local convinces of close restaurants were a help to you. We are happy we were able to fulfill your appetite with our Hot Continental Breakfast. Your feedback is very important to us... More 

Nerepis, NB, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2015

We arrived at the Comfort Inn March 29, 2015 are were greeted by a real nice desk clerk by the name of Jamal. He was very helpful from booking us in at a great rate and giving us suggestions on where to dine for the evening. Told us all we needed to know about the room and amenities in the... More 

Was this review helpful? Yes
Roderick F, Manager at Comfort Inn Aikens Center, responded to this review

Dear Julia, We appreciate you taking the time and completing our online survey. We are pleased to hear that your recent stay with us was satisfactory and we will pass your wonderful comments along to our staff. Thank you for choosing to stay with us and hope to see you on any future trips. Best Regards Mellisa Ellinger Front Office... More 

charleston,wv
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 27, 2015

After staying Hagerstown and Chambersburg on prior trips we found this gem right off the interstate in Martinsburg. It delivered what we needed.. a great comfortable, impeccably clean room at a reasonable price. Standard breakfast fare. Staff was outgoing, friendly and very helpful. Right out back is also a terrific Italian restaurant, which hit the spot after a long drive!... More 

Was this review helpful? Yes
Roderick F, Manager at Comfort Inn Aikens Center, responded to this review

We appreciate you taking the time to fill out the Trip Advisor survey. The surveys are important in helping us improve our guest stays or to let our staff know of a job well done. With your feedback our staff will be happy to hear that you had a satisfactory stay with us. We are thrilled to have been able... More 

Rochester NY
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed March 9, 2015

Comfort Inn was easy to find, its ample parking well cleared of ice and snow. The desk clerk was warm and friendly. We noticed the sign at the front desk that the hotel is 100% non-smoking, with outdoor smoking areas for guests' use, and saw a young man on his way there already tapping a cigarette from the pack. Yet... More 

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Ms. MimsyBorogove; Thank you for your comments regarding your stay at the Comfort Inn. I am truly sorry you could detect a smoke smell. Yes we are 100% non smoking. We are constantly fighting the violators. We have resorted too assigning Cleaning fees of $250.00. Some people do not care, they just pay. We have one person assigned daily,... More 

Port Monmouth, New Jersey
1 review
4 of 5 stars Reviewed February 28, 2015

first time staying at this location rooms were very clean and fresh smelling. The staff was very helpful to our needs. Very quite area but close to the interstate. Didn't hear any traffic at all. I would recommend this hotel.

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Jay N; Thank you for your comments regarding your recent stay here at the Comfort Inn. I am please our staff was helpful and friendly and our location was perfect for your needs. We look forward to serving you again on your next visit to Martinsburg. More 

Bradford, New Hampshire
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 28, 2015

This is my second time staying here and I have been pleased both times. The staff were very friendly and helpful in recommending a restaurant. The room was clean and smelled clean. There was enough desk space to work with plenty of light. The TV was nice and there was a decent selection in stations.

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Sasha W.; Thank you for taking the time to comment about your stay with us. I was pleased to see you enjoyed yourself and our service was friendly and our rooms clean. We hope on your next visit to Martinsburg you will choose us again. Thank you for your comments and your business. More 

Madison, Alabama
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 11, 2015

I stayed here for three nights in July 2014. This place was a mess with construction dust and debris everywhere. Sounds of power tools and hammering awoke me each morning. The pool was closed. Breakfast was ok but some staff were clueless. There has been a lot of crime in the area and the parking lot is a little dim.

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Roderick Ferree... More 

Nevada
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 3, 2014

I had stayed here extensively in the past, but now only go to the area twice a year. Since I was there last summer, the hotel completed some pretty extensive renovations which have really modernized the look. As you walk in, the lobby is bright and airy and filled with light. The breakfast area is located just off the lobby... More 

Was this review helpful? Yes 2
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Senior Contributor; Thank you for your review of our hotel's complete renovation. Yes our Hotel is now completely Fresh and New. We are very proud of it and proud of our staff. I will certainly pass on your comments to everyone, especially Barbara. Thanks again for your comments and your business. More 

Thurmont, Maryland, United States
1 review
5 of 5 stars Reviewed November 16, 2014

My company was working a two and a half month project in this area from mid August to early November and we chose this hotel for convenience to our job site. We frond the rooms and the hotel very clean and comfortable even during renovations during the early part of our stay. Would like to thank Mellisa and Heather and... More 

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Thomas B; It is a pleasure to read your comments. It was also a pleasure to host your group. I have passed your comments on to the entire staff and they are as happy as I that you enjoyed your stay with us. Thanks for your comments and your business. More 

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