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Comfort Inn Aikens Center

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1872 Edwin Miller Boulevard, Martinsburg, WV 25401
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Comfort Inn Aikens Center
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Comfort Inn Aikens Center
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76 reviews from our community

Traveler rating
    28
    23
    10
    12
    3
See reviews for
19
16
10
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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charleston,wv
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

After staying Hagerstown and Chambersburg on prior trips we found this gem right off the interstate in Martinsburg. It delivered what we needed.. a great comfortable, impeccably clean room at a reasonable price. Standard breakfast fare. Staff was outgoing, friendly and very helpful. Right out back is also a terrific Italian restaurant, which hit the spot after a long drive!... More 

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Rochester NY
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Comfort Inn was easy to find, its ample parking well cleared of ice and snow. The desk clerk was warm and friendly. We noticed the sign at the front desk that the hotel is 100% non-smoking, with outdoor smoking areas for guests' use, and saw a young man on his way there already tapping a cigarette from the pack. Yet... More 

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Ms. MimsyBorogove; Thank you for your comments regarding your stay at the Comfort Inn. I am truly sorry you could detect a smoke smell. Yes we are 100% non smoking. We are constantly fighting the violators. We have resorted too assigning Cleaning fees of $250.00. Some people do not care, they just pay. We have one person assigned daily,... More 

Port Monmouth, New Jersey
1 review
4 of 5 stars Reviewed 4 weeks ago

first time staying at this location rooms were very clean and fresh smelling. The staff was very helpful to our needs. Very quite area but close to the interstate. Didn't hear any traffic at all. I would recommend this hotel.

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Jay N; Thank you for your comments regarding your recent stay here at the Comfort Inn. I am please our staff was helpful and friendly and our location was perfect for your needs. We look forward to serving you again on your next visit to Martinsburg. More 

Bradford, New Hampshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my second time staying here and I have been pleased both times. The staff were very friendly and helpful in recommending a restaurant. The room was clean and smelled clean. There was enough desk space to work with plenty of light. The TV was nice and there was a decent selection in stations.

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Sasha W.; Thank you for taking the time to comment about your stay with us. I was pleased to see you enjoyed yourself and our service was friendly and our rooms clean. We hope on your next visit to Martinsburg you will choose us again. Thank you for your comments and your business. More 

Madison, Alabama
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 11, 2015

I stayed here for three nights in July 2014. This place was a mess with construction dust and debris everywhere. Sounds of power tools and hammering awoke me each morning. The pool was closed. Breakfast was ok but some staff were clueless. There has been a lot of crime in the area and the parking lot is a little dim.

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Roderick Ferree... More 

Nevada
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 3, 2014

I had stayed here extensively in the past, but now only go to the area twice a year. Since I was there last summer, the hotel completed some pretty extensive renovations which have really modernized the look. As you walk in, the lobby is bright and airy and filled with light. The breakfast area is located just off the lobby... More 

Was this review helpful? Yes 2
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Senior Contributor; Thank you for your review of our hotel's complete renovation. Yes our Hotel is now completely Fresh and New. We are very proud of it and proud of our staff. I will certainly pass on your comments to everyone, especially Barbara. Thanks again for your comments and your business. More 

Thurmont, Maryland, United States
1 review
5 of 5 stars Reviewed November 16, 2014

My company was working a two and a half month project in this area from mid August to early November and we chose this hotel for convenience to our job site. We frond the rooms and the hotel very clean and comfortable even during renovations during the early part of our stay. Would like to thank Mellisa and Heather and... More 

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Thomas B; It is a pleasure to read your comments. It was also a pleasure to host your group. I have passed your comments on to the entire staff and they are as happy as I that you enjoyed your stay with us. Thanks for your comments and your business. More 

Ballston Spa, New York
Top Contributor
195 reviews 195 reviews
47 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed September 2, 2014

We were on our way to and back from the other end of West Virginia when we stopped here for two separate stays. Both 1st floor rooms had been renovated. They were quite roomy, very clean and nicely decorated. The staff were very friendly and efficient. We enjoyed the variety of warm (eggs and bacon one morning and biscuits and... More 

Was this review helpful? Yes 1
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your kind words. We enjoyed having you as our guest. We look forward to your next visit to our area. I would also like to thank you for your business. More 

DuPage County, IL
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 17, 2014

We stayed here for one night prior to a vacation in the area, and found the room (renovated) very comfortable. One of the best beds we've ever had in a hotel! The renovations are not complete, so there were some quirky things not yet done -- but what matters was the bed! The staff were very helpful.

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Traveler345_8, Thanks so much for your comments. It is always good to get feedback from our guests. I am glad that you enjoyed our new beds! Our renovations will be complete soon. Please come back and see the finished product! Thank you for your business. Sincerely, More 

Snow Hill, Maryland
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 16, 2014

Stayed at this hotel for 1 night. It was being renovated but was still clean & staff was very accommodating. Continental breakfast was good. We visited Harpers Ferry, WV which was about 25 minutes away.

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Deborah C., Thank you so much for your comments. Feedback from our guests is always appreciated. I will pass your comments onto my staff. Thank you for your business. More 

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