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Comfort Inn Aikens Center

2.0 of 5 1872 Edwin Miller Boulevard, Martinsburg, WV 25401
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Comfort Inn Aikens Center
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Comfort Inn Aikens Center
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71 reviews from our community

Traveler rating
    27
    21
    9
    11
    3
See reviews for
17
15
9
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Nevada
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had stayed here extensively in the past, but now only go to the area twice a year. Since I was there last summer, the hotel completed some pretty extensive renovations which have really modernized the look. As you walk in, the lobby is bright and airy and filled with light. The breakfast area is located just off the lobby... More 

Was this review helpful? Yes 1
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Senior Contributor; Thank you for your review of our hotel's complete renovation. Yes our Hotel is now completely Fresh and New. We are very proud of it and proud of our staff. I will certainly pass on your comments to everyone, especially Barbara. Thanks again for your comments and your business. More 

Thurmont, Maryland, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My company was working a two and a half month project in this area from mid August to early November and we chose this hotel for convenience to our job site. We frond the rooms and the hotel very clean and comfortable even during renovations during the early part of our stay. Would like to thank Mellisa and Heather and... More 

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Thomas B; It is a pleasure to read your comments. It was also a pleasure to host your group. I have passed your comments on to the entire staff and they are as happy as I that you enjoyed your stay with us. Thanks for your comments and your business. More 

Ballston Spa, New York
Top Contributor
167 reviews 167 reviews
38 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed September 2, 2014

We were on our way to and back from the other end of West Virginia when we stopped here for two separate stays. Both 1st floor rooms had been renovated. They were quite roomy, very clean and nicely decorated. The staff were very friendly and efficient. We enjoyed the variety of warm (eggs and bacon one morning and biscuits and... More 

Was this review helpful? Yes 1
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your kind words. We enjoyed having you as our guest. We look forward to your next visit to our area. I would also like to thank you for your business. More 

DuPage County, IL
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 17, 2014

We stayed here for one night prior to a vacation in the area, and found the room (renovated) very comfortable. One of the best beds we've ever had in a hotel! The renovations are not complete, so there were some quirky things not yet done -- but what matters was the bed! The staff were very helpful.

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Traveler345_8, Thanks so much for your comments. It is always good to get feedback from our guests. I am glad that you enjoyed our new beds! Our renovations will be complete soon. Please come back and see the finished product! Thank you for your business. Sincerely, More 

Snow Hill, Maryland
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 16, 2014

Stayed at this hotel for 1 night. It was being renovated but was still clean & staff was very accommodating. Continental breakfast was good. We visited Harpers Ferry, WV which was about 25 minutes away.

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Deborah C., Thank you so much for your comments. Feedback from our guests is always appreciated. I will pass your comments onto my staff. Thank you for your business. More 

West Virginia
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 30, 2014

The Clean Air Regulation of 2014 began on July 1st in Berkeley County, WV. This means all hotels in the area are 100% smoke free. Sounds great, especially for the non-smoker, right? However, this was not the case. After check in, my family proceeded via elevator to our "non-smoking" 4th floor room. When the elevators opened we were hit with... More 

Was this review helpful? Yes 3
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear 2_shutterbugs: Thank you for taking the time to comment. It is always a pleasure to hear from our guests, as this enables us to keep an even closer I on our operation. You are correct, it is only Berkeley County the went smoke free. All of our former smoking rooms have been deodorized. I am sorry you felt we... More 

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed July 18, 2014

The hotel was clean and quiet with exceptional staff. Each staff member beginning with reception followed by housekeeping services and breakfast staff was well versed in their skills, professional and very helpful. I travel frequently and this hotel stands alone and above anywhere else I have stayed in the last 2 years. It was a pleasure to feel welcome and... More 

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear 3nanaDEN; Thank you for your comments regarding our Hotel. I was pleased to read your stay was a great one. We work hard each day to make each guest's visit comfortable and worry free. You are correct it is our staff that makes your stay wonderful. You can rest assured I will pass your comments on to Tara, Barbara... More 

Rome, New York
Top Contributor
93 reviews 93 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed July 14, 2014

We stayed at this hotel while vacationing in the area. The reviews on the Comfort Inn website as well as on Tripadvisor showed great reviews so we decided to book it. We arrived and we were initially impressed with the exterior of the hotel as well as with the front desk, lobby, and breakfast area. The whole place smelled fresh... More 

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Brian P; Thank you for commenting about our Hotel. Yes, we still have work to do, but each day our project is closer to completion. I am sorry your room was a bit less than you felt it should have been. We are working each day to make sure every one of our guests are happy. I am sorry... More 

Georgia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 17, 2014

Top notch customer service, all personnel were professional, friendly and willing to assist. The rooms were comfortable and clean. The breakfast was tasteful and plentiful. Great location, near major highway entrance, many eateries and shopping venues located nearby.

Was this review helpful? Yes 1
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear Divacrew1; Thank you for your review. Our entire hotel strives everyday to make every guest's stay a pleasant one. I am Happy to see your visit went very well. Again, thank you for your comments and most of all, your business. More 

Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 11, 2014

Hotel was clean..breakfast was good..staff was nice and most of all the room was CLEAN! First time visiting this area in particular and was looking for a nice quiet get a way and this met our standards. Pricing was a bit expensive and not to fond of the $100 deposit having to put down for room if not using a... More 

Was this review helpful? Yes
Roderick F, General Manager at Comfort Inn Aikens Center, responded to this review

Dear ebone c; Thank you for commenting about your recent stay at our Comfort Inn. I am sorry you were unhappy about our policy concerning cash customers. This is a corporate policy and a prudent business practice. Thank you for your comments and your business. More 

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Additional Information about Comfort Inn Aikens Center

Address: 1872 Edwin Miller Boulevard, Martinsburg, WV 25401
Phone Number:
Location: United States > West Virginia > Martinsburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Aikens Center 2*
Number of rooms: 110
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Also Known As:
Comfort Inn Aikens Hotel Martinsburg
Comfort Inn Martinsburg
Martinsburg Comfort Inn

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