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Microtel Inn & Suites by Wyndham Keyser

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70 North Tornado Way, Keyser, WV 26726
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Microtel Inn & Suites by Wyndham Keyser
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205 Reviews from our TripAdvisor Community

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Fernandina Beach, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Not that there are a lot of choices in Keyser, but this place is one of the nicest "budget" motels we've ever stayed in. It's clean and super friendly. No nasty motel smells, or wondering who or what was in your room before you. Just plain comfortable and relaxing. Highly recommended.

Helpful?
Thank 262SteveJ
GM-Keyser, General Manager at Microtel Inn & Suites by Wyndham Keyser, responded to this review

I very much appreciate your kind words about our "budget friendly" hotel! I am so glad that you had an excellent experience and that we could make your stay comfortable and relaxing. It is our goal to make every guest's experience as pleasant as what you had stated in your review. We can't wait to see you next time! More 

Keyser, West Virginia
1 review
3 of 5 stars Reviewed 1 week ago

Staff was awesome but most everything else was poor. Bed was extremely uncomfortable (seemed smaller than queen) and breakfast was terrible. Poor food choices and most was cold or old. No juice. Milk expiration date was next day. Would expect single serving milk cartons and not a gallon jug. Coffee was cold, had to ask to make new pot. Just... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank K9898RVsandrac
GM-Keyser, General Manager at Microtel Inn & Suites by Wyndham Keyser, responded to this review

I do apologize for your unpleasant stay at the Microtel Inn & Suites in Keyser. I assure you that I will be taking measures to make sure that we get these problems resolved and will be speaking to the staff about the importance of maintaining breakfast from start to finish. I hope you consider staying at our hotel again! More 

new jersey
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 4, 2016

This is a new place. Everything was good. Employees were especially friendly. Rooms are a bit small. $25 extra for a pet isms little steep.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank drumsurn
GM-Keyser, General Manager at Microtel Inn & Suites by Wyndham Keyser, responded to this review

Thank you so much for your review of our hotel! I am so happy to hear that we succeeded in making sure you were well taken care of during your stay. All of the employees here will be so glad to hear that they made such a positive difference in your stay. Please come see us again soon! More 

Level Contributor
7 reviews
4 of 5 stars Reviewed December 10, 2015 via mobile

The Microtel in Keyser is the only chain hotel in town, there is one other motel, but that seems to be a locally owned place. The hotel is three floors and fairly new, accommodations are nice and I believe most all rooms have a refrigerator and microwave. Queen size beds are the only choice, the suites feature a wet bar,... More 

Helpful?
Thank Steve C
GM-Keyser, General Manager at Microtel Inn & Suites by Wyndham Keyser, responded to this review

Thank you so much for your very detailed review. It is so nice to see that our guests appreciate the amenities that we offer and share them with other potential guests. So sorry to hear about the noise that had occurred during your stay. I encourage you next time to please contact the front desk and our team will help... More 

Beaver, Pennsylvania
1 review
3 of 5 stars Reviewed December 8, 2015

We enjoy staying there because of a family atmosphere it can provide. The overall experience has declined since last year. The new employees are generally not as friendly; that is a big change. We loved the old ones. I don't know if our room was supposed to be cleaned each day or what the employees are supposed to do but... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank sparkle791
GM-Keyser, General Manager at Microtel Inn & Suites by Wyndham Keyser, responded to this review

I greatly appreciate your review of our hotel and I am very sorry to hear about the lack of employee engagement that you experienced. I will be sure to go over proper cleaning procedures with the the housekeeping staff again to be sure that the next time you stay with us there will be no problems at all! Please feel... More 

Parkville, Maryland, United States
2 reviews
5 of 5 stars Reviewed November 23, 2015

We always find Microtel in Keyser to be very enjoyable. The entire staff from the front office to the cleaning crew is always very friendly. The breakfast is always great!

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank John M
GM-Keyser, General Manager at Microtel Inn & Suites by Wyndham Keyser, responded to this review

I am so glad that you always have a fantastic time at our hotel. All of the employees are very happy that they always make a positive difference in your stays with us. We look forward to seeing you again! More 

Hughesville, Maryland, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 13, 2015

Recently stayed in Microtel in Keyser WV. We were a party of 11, and we were all greeted in a friendly way. Our rooms were great and breakfast was wonderful. We would gather in the lobby to chat as a group, and no issues with anyone. Of course we tryed to be respectful of other guests as well. We will... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Dori H
GM-Keyser, General Manager at Microtel Inn & Suites by Wyndham Keyser, responded to this review

Thank you so much for that wonderful review! We are very happy that you found our accommodations appropriate for your party of 11. We aim to provide the best service we can for any need that a guest, or a group in your case, should have. We hope to see all of you again soon! More 

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