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Holiday Inn Express Hurricane

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4218 State Route 34, Hurricane, WV 25526
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Holiday Inn Express Hurricane
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Holiday Inn Express Hurricane
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68 reviews from our community

Traveler rating
    20
    21
    12
    8
    7
See reviews for
26
9
7
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Berea, Kentucky
Contributor
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is in major need of an update. The carpeting is disgusting! The room was as clean as it could be considering the age of everything. I can't really comment on the breakfast as we didn't eat any of the offerings. I found the staff to be just ok. They weren't overly friendly and the housekeeping was down right... More 

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Hie W, Guest Relations Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for taking the time to convey your comments about your recent stay with us. Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we can better meet your needs. Please accept our sincere apologies. More 

Springfield, United States
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Stayed here for business. This hotel has some of the sweetest staff on the planet. They really make you feel like they care about you. With that said however, the physical plant is need of some serious work. This property gets a lot of traffic and it is apparent in the state of the carpet and the general cleanliness. There... More 

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Hie W, Guest Relations Manager at Holiday Inn Express Hurricane, responded to this review

It is truly rewarding when a guest takes the time to recognize our staffs efforts. Thank you for taking the time to convey your comments regarding your recent stay. Your willingness to share your thoughts with us is genuinely appreciated. More 

Travelers are raving about these Hurricane hotels

Winfield, WV
Top Contributor
62 reviews 62 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 7, 2015

Smells like smoke and the rooms have some "caked in" dirt you have so see. I can't believe the cigarette presence in this hotel. Disgusting. There were construction crews in the halls and I'm sure there were people drinking with the doors open & between rooms. DON'T bring your family here.

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Hie W, Front Office Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for taking the time to advise us of your dissatisfaction. We sincerely apologize That we fell short of your expectations. Your willingness to share your experience is genuinely appreciated. More 

MI
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 5, 2015

I booked it with a hotels.com agent and requested specifically for a room where there would be two queen beds and we wanted a roll away bed for one person. I checked it online first to ensure that 5 of us could stay here for one night (just a stay during road trip) and the site confirmed that it was... More 

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Hie W, Front Office Manager at Holiday Inn Express Hurricane, responded to this review

Please allow me this opportunity to apologize for the inconvenience you experienced during your stay. I appreciate you taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. We are committed to providing our guest with the highest quality of service and facilities. We sincerely regret that we fell short of... More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed December 6, 2014

I stayed at the Holiday Inn a couple of weeks ago while visiting my family in Teays Valley for the first time since '09. This hotel was really nice. When my fiance and I got in bed, we felt like we were on a cloud. The pool/hot tub area was clean & very relaxing. It was opened late enough to... More 

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Hie W, Front Office Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for the 5 Star review! Our staff is so happy that you enjoyed your stay with us, allowing you to see family that you have not seen in so long! We are glad you enjoyed all of our amenities in a peaceful location! I will share your review with our staff! More 

North Liberty
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 22, 2014

Spent the night on our way to North Carolina. All in all the staff was great and the room was clean, except for our room's windows. Yikes! Housekeeping needs to seriously hire some outdoor window cleaners asap.

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Hie W, General Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for taking time to give us feedback about your stay. We are so happy you enjoyed our clean rooms and friendly staff. We look forward welcoming you back in the future! More 

Croydon, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 10, 2014

Having read other poor reviews, we were happy with most aspects of this hotel. Chosen primarily because of the Holiday Inn name and proximity to relatives in Dunbar and St Albans we found little to criticise. My daughter rejected a room with a broken window lock (travelling with young children and very close to a flat roof) and despite charm... More 

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Hie W, Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for taking time to give us feed back of your stay. Our staff enjoyed accommodating you and your family. Always happy to hear that our guest enjoy our large variety of breakfast choices! Unfortunately, the Red Roof Inn sign was placed there in 1975, well before our hotel was built. We apologize for the confusion. We look forward... More 

Ravenel, South Carolina
Top Contributor
221 reviews 221 reviews
33 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed September 29, 2014

Stopped here in route to Baltimore. Nice hotel with very friendly staff. Rooms were clean and well equiped. Quiet. Breakfast bar was one of the best we've seen. Oatmeal had walnuts, raisins, brown sugar and cinnamon you could add.

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Senior Contributor
22 reviews 22 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 7, 2014

I stayed in the Holiday Inn Express Winfield for two nights for work. I was very satisfied with the room. It was clean and well appointed. The bed was comfortable, the shower had good water pressure, and the TV had a good amount of channels. The best thing about my stay had to be the desk staff. They were friendly... More 

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Hurricane, West Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 8, 2014

Upon making my reservation the night before I planned to check-in I accidentally selected the state government versus federal government rate. I called into the the front desk & a very polite & helpful employee named Jimmy said it wouldn't be a problem. He was right. I checked in without any issues. The hotel is clean & affordable & the... More 

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