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Holiday Inn Express Hurricane

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4218 State Route 34, Hurricane, WV 25526
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Holiday Inn Express Hurricane
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73 Reviews from our TripAdvisor Community

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29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Scott Depot, West Virginia
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

There was a very bad storm to hit my hometown and I was unable to stay at my home for a few days due to the weather and I chose this hotel. All of the staff was extremely helpful to my needs and was very friendly. Rooms were very clean and beds were comfortable.

Was this review helpful? Yes
Brandenburg, Kentucky
Level Contributor
97 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Price for a suite for three people was reasonable. Staff was very helpful and friendly. The pool was clean. The Whirlpool was hot and clean and very relaxing after a day of driving. No restaurant except for breakfast bar provided with stay. Most of the food was very good, but the turkey sausage was terrible. The pancake or waffle machine,... More 

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prior lake mn
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 29, 2015

Was at end of long drive to NC and found this option as midnight neared. We only stayed long enough to get some sleep and were off early so really weren't too attentive to the details. Beds were clean and comfy and staff were friendly. Breakfast was standard HI Express fare. No problems finding the place. However noise was a... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hurricane, responded to this review

Dear Todd F, Thank you for taking the time to share your experience with us. I am glad that you found our rooms comfortable and our staff friendly. However, it is regrettable that the noise levels negatively affected your overall satisfaction with us. Allow me to apologize for any inconvenience this may have caused. I have taken note of your... More 

Armada, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 22, 2015

I had left Myrtle Beach earlier in the day, and chose to stop in Hurricane WVa. I didn't have a reservation, and I was relieved to find there was a room available. The gentleman at the front desk was very friendly and accommodating. The room was very clean, the temperature was just right. The bed was extremely comfortable, and had... More 

Was this review helpful? Yes
Hie W, Front Office Manager at Holiday Inn Express Hurricane, responded to this review

Thank you so much for the five star review! We appreciate you tking time to make us aware of your delightful experience during your recent stay. We are always pleases to praise and acknowledgement! It is truly rewarding when a guest recognizes our staff's efforts. Your comments will be shared with the entire staff, as reinforcement to continue their efforts... More 

Smithfield, Virginia
Level Contributor
368 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
5 of 5 stars Reviewed April 10, 2015

We were returning from a cross country trip to our home state of Virginia when we stopped at this location for the night. Located just across from lots of restaurants this Holiday Inn Express was a good choice. Clean, comfortable, friendly staff was a plus. The room was a king and spacious. We asked for a room away from the... More 

Was this review helpful? Yes 2
Berea, Kentucky
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 2, 2015

This hotel is in major need of an update. The carpeting is disgusting! The room was as clean as it could be considering the age of everything. I can't really comment on the breakfast as we didn't eat any of the offerings. I found the staff to be just ok. They weren't overly friendly and the housekeeping was down right... More 

Was this review helpful? Yes 1
Hie W, Guest Relations Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for taking the time to convey your comments about your recent stay with us. Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we can better meet your needs. Please accept our sincere apologies. More 

Springfield, United States
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed February 19, 2015

Stayed here for business. This hotel has some of the sweetest staff on the planet. They really make you feel like they care about you. With that said however, the physical plant is need of some serious work. This property gets a lot of traffic and it is apparent in the state of the carpet and the general cleanliness. There... More 

Was this review helpful? Yes 1
Hie W, Guest Relations Manager at Holiday Inn Express Hurricane, responded to this review

It is truly rewarding when a guest takes the time to recognize our staffs efforts. Thank you for taking the time to convey your comments regarding your recent stay. Your willingness to share your thoughts with us is genuinely appreciated. More 

Travelers are raving about these Hurricane hotels

Winfield, WV
Level Contributor
111 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed January 7, 2015

Smells like smoke and the rooms have some "caked in" dirt you have so see. I can't believe the cigarette presence in this hotel. Disgusting. There were construction crews in the halls and I'm sure there were people drinking with the doors open & between rooms. DON'T bring your family here.

Was this review helpful? Yes 1
Hie W, Front Office Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for taking the time to advise us of your dissatisfaction. We sincerely apologize That we fell short of your expectations. Your willingness to share your experience is genuinely appreciated. More 

MI
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed January 5, 2015

I booked it with a hotels.com agent and requested specifically for a room where there would be two queen beds and we wanted a roll away bed for one person. I checked it online first to ensure that 5 of us could stay here for one night (just a stay during road trip) and the site confirmed that it was... More 

Was this review helpful? Yes
Hie W, Front Office Manager at Holiday Inn Express Hurricane, responded to this review

Please allow me this opportunity to apologize for the inconvenience you experienced during your stay. I appreciate you taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. We are committed to providing our guest with the highest quality of service and facilities. We sincerely regret that we fell short of... More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed December 6, 2014

I stayed at the Holiday Inn a couple of weeks ago while visiting my family in Teays Valley for the first time since '09. This hotel was really nice. When my fiance and I got in bed, we felt like we were on a cloud. The pool/hot tub area was clean & very relaxing. It was opened late enough to... More 

Was this review helpful? Yes
Hie W, Front Office Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for the 5 Star review! Our staff is so happy that you enjoyed your stay with us, allowing you to see family that you have not seen in so long! We are glad you enjoyed all of our amenities in a peaceful location! I will share your review with our staff! More 

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