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Holiday Inn Express Hurricane

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4218 State Route 34, Hurricane, WV 25526
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82 Reviews from our TripAdvisor Community

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Level Contributor
15 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

First, the positives: The Staff was incredible. They did everything they could to make you comfortable. The Front Desk Clerk (Lucas) was very good with us and I overheard him working with other customers and being being just as accommodating. The Breakfast Staff was great. Our room was really clean and the beds were comfortable. There was a great Asian... More 

Helpful?
Thank L3lebanon
Hie W, Public Relations Manager at Holiday Inn Express Hurricane, responded to this review

I would like to sincerely thank you for taking the time to make us aware of all the aspects of your stay. I will share your comments with all departments of our staff. We strive to make our guests as comfortable as possible during their stay with us. Please accept my sincerest apologies for the whirlpool and for the ice... More 

Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

Staff is great. Very pleasant staff. Indoor pool, hot tub. Clean, good nights sleep, continental hot breakfast. Stayed in a jacuzzi room this time, best experience yet, easy access to interstate. Accommodating staff.

Helpful?
Thank 1Robinsnest
Hie W, Guest Relations Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for taking the time to share you experience at Holiday inn Express Winfield/Teays Valley. We appreciate your kind remarks, and are so pleased that you enjoyed staying with us. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our guest feel right at home. If your travels bring you our... More 

Grand Blanc, Michigan, United States
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed December 31, 2015

Dirty..bugs...no working ice machines! This hotel was so dirty! There was a huge bug just crawling on the wall. Spiders everywhere! The headboard had spray marks..yikes! The bed was horrible...I didn't sleep all night! The shower was sad..just a trickle! Do yourself a favor and don't stay here! Also, the air conditioner was so dusty, it was hard to breath!

Helpful?
Thank Annette S
Hie W, Guest Relations Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience with Holiday Inn Express. Your willingness to share your thoughts is appreciated. Holiday Inn Express is committed to providing our guest with the highest quality services and facilities. We sincerely regret that we fell short of our goal in this instance. We hope you give us... More 

Travelers are raving about these Hurricane hotels

Fincastle, Virginia
Level Contributor
93 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed December 4, 2015

Just your average run of the mill Holiday Inn. Rooms were about what you would expect, nothing out of the ordinary. My room was clean, quiet and the bed was comfortable. Lighting in the room is pitiful, but I guess that is the current trend about everywhere. Parking is not very convenient unless you happen to get there at 3... More 

Helpful?
Thank Bill P
Hie W, Front Office Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed September 10, 2015 via mobile

When we walked in our room I wanted to leave, but we stayed. We have stayed in many, many HIEs over the years and never had a room as sad as this one. The room smelled terrible. The furniture was dirty and worn as was the carpet. The floors creak and when someone in the next room walked, we could... More 

Helpful?
Thank Jackie A
Hie W, Front Office Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for taking the time to covey your comments regarding your recent stay with Holiday Inn Express. I appreciate you taking the time to advise us of your dissatisfaction, which is the first step towards improvement. We rely on you, our guest, to let us know how to better meet your needs. Please accept our sincere apologies. Holiday Inn... More 

Fairfax County, Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 30, 2015

This is a much older building, with dated plaster-like walls, worn carpeting, outdated and worn furniture and lamps. It is much more modest than the usual Holiday Inn Express. On the plus side: the beds were comfortable and we slept well. The linens were ok. The staff were friendly. The bathroom was clean. The morning breakfast had a variety of... More 

Helpful?
1 Thank Kristin M
Hie W, Front Office Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for taking the time to covey your comments regarding your recent stay with Holiday Inn Express. Your willingness to share your thoughts with us is appreciated. We rely on you, our guest, to let us know how to better meet your needs. Please accept our sincere apologies. We hope you continue to use Holiday Inn express as your... More 

Nebraska
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 19, 2015 via mobile

Lucas, who was working the desk, made our evening enjoyable. He suggested we eat at a local restaurant Fat Patty 's, which is worth a stop. The hotel was not new, but It was comfortable. I would stay again.

Helpful?
Thank AngieDO
Hie W, Guest Relations Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for your kind comments! We rely on guest feed back to improve our services. We look forward to welcoming you back! More 

Dublin, Ohio
1 review
2 of 5 stars Reviewed July 17, 2015

Initially, was very happy with the hotel. Lobby was clean and front desk staff was friendly during check in. Room was very nice without the smoke smell which seems to be so characteristic of WV hotels and something I was concerned about based on previous reviews. However, pool area was incredibly hot and humid yet the water was not particularly... More 

Helpful?
Thank DisnyDad
Hie W, Public Relations Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience with Holiday Inn Express. We apologize that we fell short of your expectations. We hope you continue to use Holiday Inn Express as your lodging of choice, and look forward to welcoming you back in an effortto provide you with the accomadations you expect from Holiday... More 

Weirton, West Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed July 13, 2015

When i visit my sister who lives down that area, I have always stayed at this hotel with my mother and my two boys. The boys love the indoor swimming pool and breakfast in the morning. Last visit, we booked the room with two beds and a living room and was so impressed by it. The staff is always friendly... More 

Helpful?
Thank Heather M
Hie W, Public Relations Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for taking the time to let us know that you enjoyed your stay with us! We strive to make your stay a pleasant one, and are always pleased to receive positive feedback!It is truly rewarding when a guest recognizes our efforts. Your comments will be shared with the entire staff as reinforcement to continue their efforts to make... More 

Scott Depot, West Virginia
Level Contributor
114 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 1, 2015

There was a very bad storm to hit my hometown and I was unable to stay at my home for a few days due to the weather and I chose this hotel. All of the staff was extremely helpful to my needs and was very friendly. Rooms were very clean and beds were comfortable.

Helpful?
Thank momofscooby
Hie W, Front Office Manager at Holiday Inn Express Hurricane, responded to this review

Thank you for the 5 star review! we appreciate you taking the time to make us aware of your enjoyable stay here with us at the Holiday Inn Express Winfield/Teays Valley.It is truly rewarding when a guest recognizes our staff's efforts! Your comments will be shared with our staff. We hope to welcome you back under better circumstances next time! More 

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