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All 4 Hurricane hotels

Red Roof Inn Charleston West - Hurricane

2.0 of 5 Hotel   |   500 Putnam Village Dr, Hurricane, WV 25526
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Red Roof Inn Charleston West - Hurricane
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67%
Ranked #2 of 4 hotels in Hurricane
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
lbklover Louisville
  • Overview
  • Reviews (53)
  • Photos (25)
  • Amenities
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  • Room tips (9)
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53 people have reviewed this hotel

Traveler rating
    20
    16
    7
    6
    4
See reviews for
17
14
3
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Louisville
Top Contributor
69 reviews 69 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Red Roof Inns are usually VERY easy to find - alas, this is not one of them. "Hidden" behind a strip shopping center, I drove around for about 15 minutes before finding it (thank goodness for the TALL sign!). It would be nice if they had a large sign at the main road as to where to turn - maybe... More

Was this review helpful? Yes
RedRoofManager, General Manager at Red Roof Inn Charleston West - Hurricane, responded to this review

Thank you for your review. I appreciate your comments about our location. Since we were the first business in the area 37 years ago, a lot has built up around us and it is difficult to find the first time. We do have a sign by the road, but it is on the other side of the road. I usually... More

Severn, Maryland
Top Contributor
114 reviews 114 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After driving for 14 hours, we stopped at this Red Roof Inn and highly recommend it. We did not have reservations and arrived at midnight. The check-in clerk was friendly, efficient and quick. We stayed in a king, non-smoking room. Everything was immaculate, the bed was comfortable, and there was no noise from the highway. Check-out was also friendly, efficient... More

Was this review helpful? Yes
RedRoofManager, General Manager at Red Roof Inn Charleston West - Hurricane, responded to this review

Thank you for your review. I'm glad you enjoyed your stay with us. I agree with you that we have clean, comfortable rooms with a friendly staff at a fair price. We appreciate your business and I hope to see you again on your next trip through town. Jon Campbell, General Manager. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Very friendly when taking my reservation, I had a problem with my room and housekeeping was very helpful about it. The front desk was very nice and even upgraded my room. I honestly didn't even expect that at all. Most red roof inns I go to have very bad customer service. Not this 1. Thanks guys! I will be back.

Was this review helpful? Yes 1
RedRoofManager, General Manager at Red Roof Inn Charleston West - Hurricane, responded to this review

Thank you for your review. I'm glad you enjoyed your stay with us and that we were able to take care of the issue you had with your room. I do believe that we offer a clean comfortable room at a fair price with a friendly staff. Thanks for your business and I hope to see you again on your... More

Independence
Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 25, 2014

They recently remodeled and did a nice job. Only the inside was remodeled but its the inside that matters. The air conditioning was great, king bed was good, pillows not so good. I would give a great rating except that I had trouble getting the toilet to flush. I called the front desk and she admitted that some of the... More

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RedRoofManager, General Manager at Red Roof Inn Charleston West - Hurricane, responded to this review

Thank you for your review. I appreciate your details about your stay. We will address the issues you had with the toilet. I'm glad you enjoyed your stay and see the value the we offer. Clean, comfortable rooms at a fair price with friendly service. Thanks for your business and I hope to see you again on your next time... More

Marion, Ohio
Top Contributor
73 reviews 73 reviews
41 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed June 13, 2014

first thanks for reading my review. This property is tucked away behind some other buildings some sort of shopping plaza. So the noise from the freeway wasn't a factor. Red Roof Inns for the most are you get exactly what you pay for a clean room and a shower. Out the door for less than $80 with AAA discount..... Check... More

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RedRoofManager, General Manager at Red Roof Inn Charleston West - Hurricane, responded to this review

Thank you for your review. I'm very pleased anytime a guest writes a review for us, it is how we get better. I do agree that we offer a clean comfortable room at a fair price with a friendly staff. No frills, but a good value and a great stop off on longer trips. Thank you for your business and... More

McMinnville, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 5, 2014

Very unhappy :( Our reservations were entered for the wrong day, we arrived having paid for a room that was unavailable and little to no effort was made by the desk attendant to assist us. I understand that mistakes are a thing and that we all make them, and the error may not have been the fault of the present... More

Was this review helpful? Yes 1
RedRoofManager, General Manager at Red Roof Inn Charleston West - Hurricane, responded to this review

Thank you for your review. I'm very sorry there was a problem with your reservation. I did see that you used an on line agency to make your reservation on line. Unfortunately, since you did not make the reservation through us, it is a bit more complicated to handle problems like this. I'm sorry that we didn't do a better... More

Akron, Ohio, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

This is the second time we've stayed at this property. The rooms are clean and the beds are very comfortable. It was very quiet--which is important to us. This is the only motel we will stay at when visiting this area.

Was this review helpful? Yes
RedRoofManager, General Manager at Red Roof Inn Charleston West - Hurricane, responded to this review

Thank you for your review. I'm glad that you continue to stay with us. Hopefully, we can be your family away from home. I will pass on your comments to my staff. Thank you for your business. Jon Campbell, General Manager More

Richmond, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2014 via mobile

I was pleased with the comfort of the bed and linens. The room was clean and I felt safe traveling alone with my 4 year old. Staff was friendly and helpful. I have stayed at hotels for 2x as much that weren't as nice as this Red Roof.

Was this review helpful? Yes 1
RedRoofManager, General Manager at Red Roof Inn Charleston West - Hurricane, responded to this review

Thank you for your review. I'm glad you enjoyed your stay and that you felt comfortable and safe with us. We are in a safe area and we do work to make sure that all of our guests are safe. I agree that we are a good value for a clean room with a friendly staff. Thank you for your... More

Lynchburg, Virginia
Contributor
16 reviews 16 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 20, 2014

Wow, I am truly impressed by all of the Red Roof Inns I have had the honor of staying in for a super low price. They are bringing back class for economical travelers. My girlfriend and I were turned down rudely from our booking at Days Inn Charleston East, so we were on the look out for anywhere that would... More

Was this review helpful? Yes 1
RedRoofManager, General Manager at Red Roof Inn Charleston West - Hurricane, responded to this review

Thank you for your review. I'm glad that things worked out that you were able to stay with us. I agree that we do offer a great value for a clean room with a friendly staff. I hope to see you again on your next visit. Thanks for your business. Jon Campbell, General Manager. More

Garland, Texas
Top Contributor
214 reviews 214 reviews
117 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 26, 2014

Very nice Hotel!! The Best in the Area for price and very clean all new rooms!! Kristy was Fantastic as well as the whole staff there!!I will stay there again for sure!! Good location!!lot's of T.V. Channels!

Was this review helpful? Yes 1
RedRoofManager, General Manager at Red Roof Inn Charleston West - Hurricane, responded to this review

Thank you for your review. I appreciate your kind words about my staff and hotel. I agree that we do offer a great value for your money. I will pass on your comments. Thanks for your business and I hope to see you again soon. Jon Campbell, General Manager. More

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Additional Information about Red Roof Inn Charleston West - Hurricane

Address: 500 Putnam Village Dr, Hurricane, WV 25526
Location: United States > West Virginia > Hurricane
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Charleston West - Hurricane 2*
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Also Known As:
Red Roof Inn Hurricane
Hurricane Red Roof Inn

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
79

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