From the minute I pulled into the Valet area, the service began. Every employee from that point until my departure was super friendly, helpful and professional. Housekeeping was first class and the breakfasts were quite good. I'm a Marshall grad and Pullman fan who will return. I coudn't have been treated any nicer or slept in a nicer facility. The... more

Heading home to Virginia we needed a place to spend the night, all the hotels near the interstate were booked so we drove into town and discovered the Pullman Plaza, which looks very expensive. They had rooms available, quoted at $109. but the desk asst. asked if we had AAA, which gave us a rate of $89 with breakfast included.... more

Poor Pitiful Pullman Plaza. Do not stay at the Pullman if you expect a good experience. It starts with guest relations, and that is a foreign concept to the staff at this hotel. The valet parking is even a joke. It took two hours to retrieve a claim ticket once my vehicle was parked. (It was more important for the... more

Poor Pitiful Pullman Plaza. Do nost stay at the Pullman if you want: satisfaction, security, or a good experience. It starts with guest relations, and that is a foreign concept. The valet parking is even a joke. The customer service at the front desk was even worse. I asked for a quiet room and was first sent to a room... more

Reservations: You can only reserve your room via the phone with a credit card number. They do take AAA. Pricing: Decent, especially considering that there aren't too many accommodations in Huntington. Rooms: As we walked in, it smelled strongly of a dirty, chemical, lemony scent. We later realized it was coming from the bed linens (not good for someone with... more

The Pullman Plaza (formerly the Radisson) is in major need of a facelift. We found the room to be pretty dingy and unclean. The linens on the bed and in the bathroom were thin and old. The entire facility needs to be renovated. The food is the restaurant was horrible. The only good thing about this hotel is the location,... more

I stayed at this hotel for 1 night while in Huntington for a concert . When we arrived at the hotel, we noticed cars out front everywhere, when asked where I could park my car....no parking building.. so that was an issue, but they had valet parking... still I get a little worried that valets are parking my car on... more

My son's baseball team had a tournament in Huntington, WV and the coach booked this hotel for a reasonable $65 per night. We have stayed in some not so great places, but this place was beautiful, as were all 10 of our rooms. The lunch buffet in the hotel restaurant was also very good. The housekeeping staff and staff at... more

My husband and I were given the “Presidential Suite” to stay in, probably because they messed up our group's block of rooms, having closed off the block of rooms three days early due to someone misreading the contract we had. They were able to accommodate our group, after pressure was brought to bear from someone who had a connection with... more