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All 1 Gassaway hotels

Microtel Inn & Suites by Wyndham Gassaway/Sutton

2.0 of 5 Hotel   |   115 Reston Place, Gassaway, WV 26624
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Ranked #1 of 1 Hotels in Gassaway
A recent review
3 of 5 stars Reviewed November 2, 2014
seans329 Winston Salem, North Carolina
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251 reviews from our community

Traveler rating
    73
    111
    46
    15
    6
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104
64
24
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Microtel Inn & Suites by Wyndham Gassaway/Sutton
See the most recent reviews
warren oh
1 review
3 of 5 stars Reviewed October 31, 2014

the room was clean and well maintained ,but there seemed to be a musty smeel that bougthered my sinceses ,opening the window helped but there was screen in the window

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
james h, Manager at Microtel Inn & Suites by Wyndham Gassaway/Sutton, responded to this review

Thank you for your time in providing your feedback. I am pleased to hear that the room was clean as the housekeeping staff to take a lot of pride in their work. I will be sure to let them know about your comments in the next staff meeting. To address your issues I do apologize. As this is inexcusable, I... More 

Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 30, 2014

We were accommodated kind of last minute "one room left but room not ready yet" at 6:00? Anyway we ate and came back to find out that the room had been used by heavy smokers previously and not aired out - what were we to do now - too dark to get back on the highway (deers) - we sucked... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes 1
james h, Manager at Microtel Inn & Suites by Wyndham Gassaway/Sutton, responded to this review

Thank you for taking the time to review our Microtel. I would like to say that your experience is not the normal experience here at Microtel Inn and Suites in Gassaway, and for that I offer my sincere apology. I hope that you do decide to stay here again so that we can change your perspective and offer better memories... More 

Selkirk
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 20, 2014

Stayed here on a Saturday night with a reservation made!.very busy hotel and I saw them turning people away with no empty rooms! Very clean and new. Very friendly staff, going out of their way to answer questions and recommend restaurants. Room spacious and welcoming after a long drive. Only complaint is signage on road directing you to their hotel.... More 

Was this review helpful? Yes
james h, Manager at Microtel Inn & Suites by Wyndham Gassaway/Sutton, responded to this review

I am pleased to hear that you were able to enjoy our Microtel and all it has to offer. We do pride ourselves on being able to make all of our guests feel like this is there second home. I appreciate you taking the time to leave a very kind review and I will be sure to relay your remarks... More 

Castle Shann
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 18, 2014

The first thing you notice is the amazing view from the parking area in front of the building (great for watching a sunrise). Otherwise, the property is consistent with others in this chain; namely, a basic room at a reasonable price with a professional staff and an above-average breakfast selection. I anticipate another stay at this facility the next time... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
james h, Manager at Microtel Inn & Suites by Wyndham Gassaway/Sutton, responded to this review

Donald, I am pleased to hear that you did enjoy your stay and are planning to visit again in the future. We do get several guests in the autumn season that are attracted to our great mountain top view. In the fall, the leaves are changing are stunning for anyone who doesn't frequent the area. Sunrises and sunset are both... More 

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Additional Information about Microtel Inn & Suites by Wyndham Gassaway/Sutton

Address: 115 Reston Place, Gassaway, WV 26624
Phone Number:
Location: United States > West Virginia > Gassaway
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Gassaway/Sutton 2*
Number of rooms: 74
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Also Known As:
Microtel Inn & Suites Sutton/Gassaway Hotel Gassaway
Microtel Inn And Suites Sutton/Gassaway
Microtel Gassaway
Gassaway Microtel

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