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Quality Inn New River

2.5 of 5
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103 Elliotts Way, PO Box 929, Fayetteville, WV 25840 (Formerly Comfort Inn)
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Quality Inn New River
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Ranked #1 of 1 Hotels in Fayetteville
A recent review
5 of 5 stars Reviewed October 23, 2013
Joan W Indianapolis, Indiana
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114 reviews from our community

Traveler rating
    28
    47
    27
    9
    3
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28
45
8
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quality Inn New River
See the most recent reviews
Indianapolis, Indiana
Top Contributor
71 reviews 71 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 23, 2013

Outside appearance upon driving up was quaint, check in staff was a young lady and very friendly and informative about the amenities of the motel and the area for sight seeing, room was very clean, beds comfortable, walked around the grounds for exercise and everything was neat and tidy, the hot continental breakfast the next morning was fabulous! All of... More 

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richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate your kind remarks. We strive to be as friendly and as helpful as we can be and we're glad you noticed ! we watch customer comments closely and start there with changes additions we can make to give our guests a clean comfortable stay , Again thanks for staying with us hope... More 

Central, KY
Top Contributor
72 reviews 72 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 18, 2013

This is the 3rd time my group and I have stayed at this well located Quality Inn. At check we were greeted by a wonderfully hospitable desk clerk who check us in with two rooms and two roll away beds. We used this motel for the nearby whitewater rafting outfitters for the Gauley River. This is a clean handy motel... More 

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richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us glad to see you enjoy your stays with us ! we pride ourselves in being courteous and friendly glad you noticed ! we have noticed a few comments concerning the placement of our breakfast items and we are taking a look to see what can be done to make it easier on our guests .... More 

Homer City, Pennsylvania, United States
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 17, 2013

Right on Rt 19, Only one mile South of the New River Gorge Bridge and local attractions. Office will provide directions to ride under the bridge. The restaurant/bar is really nice with friendly staff and good "bar" food: hamburgers and wings. They are motorcycle friendly and suggested parking the bikes on the walkway under roof when it started to rain.... More 

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richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate your kind thoughts and glad you enjoyed the bar and grill . we have a lot of motorcycle enthusiasts that stay with us for the exact reasons you mentioned ! hope to see you again soon ! More 

Scarborough
Top Contributor
136 reviews 136 reviews
61 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed October 15, 2013

The room was average, and the mattresses were a bit on the soft side, caving in a bit under one's weight. The real problem was the shower faucet where the hot and cold pipes had been installed incorrectly. When you turned the faucet on, straight away scalding hot water came out of the shower head. I tried to get warm... More 

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richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your candid response and have looked into both the shower issue and the breakfast complaints you have noted. The shower issue was resolved and actually found one other room that had a similar issue. We take pride serving our guests and making each stay an enjoyable one for all of our guests.... More 

Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed October 14, 2013

Staff was very nice, friendly, and helpful. Love how the hotel is close to everything. The room was very clean and the free continental breakfast had a lot of items to choose from. A very good experience. Will definitely be staying here again.

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate your kind comments and look forward to your return visit. We take pride in trying to make each guests stay an enjoyable one and stress to all of our employees to provide friendly service. Again thanks ! More 

Cleveland, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 8, 2013

Three of us shared a room as home base for our motorcycle HQ of the area. The place was clean, we had two beds and a rollaway which made it a bit crowded. The price was really good as they gave us a veterans discount. A nice touch was the breakfast buffet. The restaurant bar was a nice surprise also.... More 

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richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! glad you enjoyed both the area and our hotel ! from some of the comments we see many guests needing a little more room so we are planning on providing some rooms with queen size beds and hope to have them in by spring . hope to see you soon and again thanks More 

illinois
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 2, 2013

we stay here before a float trip and the rooms were clean but it wasn't anything special other than closeness to the float trip outfitter.it was pretty average as motels goes wished they would had had queen size beds.

Was this review helpful? Yes 1
richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! glad you found our hotel satisfactory. you brought up a good point and actually reminded me that I need to move ahead and switch some of our rooms over to queen size beds from full xl the extra room is definately a plus. I hope to have 18 of our rooms switched over by... More 

West Virginia
Top Contributor
102 reviews 102 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 19, 2013

Excellent location, very good breakfast, clean room. The Sports Bar nearby had surprisingly good food. The only problem I had was a very noisy heater/air conditioner that woke me up several times when it kicked in.

Was this review helpful? Yes 1
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! Glad you enjoyed the bar and grill. We strive to make every guests' stay an enjoyable one. I will look into your ac/heater issue today we have replaced approximately 1/3 of the units this year and hope to do another 1/3 in the spring but until then we will make every effort to repair... More 

Cincinnati
Top Contributor
120 reviews 120 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed September 19, 2013

This is a good hotel. Staff very friendly and met our needs. There is a restaurant/bar on the premises but we didn't have a chance to eat there but it looked nice. Complimentary breakfast provided in a separate area with nice gift shop. This included biscuits and gravy, eggs, cereal, etc.

Was this review helpful? Yes 2
richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate your kind thoughts .hope to see you again in the future next time make time to visit our bar & grill it's worth it ! More 

Pottstown, Pennsylvania
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 15, 2013 via mobile

We stayed here to go rafting on the New River. I am a bit of a hotel snob and don't usually stay at places without interior corridors so I was pleasantly surprised. The rooms were in good condition and the place was in a great location. We ate dinner at the adjoining restaurant. Prices were cheap and the food was... More 

Was this review helpful? Yes 1
richard m, Owner at Quality Inn New River, responded to this review

thanks for your comments ! we're glad you stayed with us and enjoyed our facilites. your not alone in your thoughts concerning external corridor motels thats why we try to keep a security maintenance person around late at night and provide security cameras to make our guests feel safe. we strive to give courteous friendly service hope to see you... More 

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