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Quality Inn New River

2.5 of 5
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103 Elliotts Way, PO Box 929, Fayetteville, WV 25840 (Formerly Comfort Inn)
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Quality Inn New River
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Ranked #1 of 1 Hotels in Fayetteville
A recent review
4 of 5 stars reviewed 2 days ago
Jrene11
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125 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very good for a motel in this class and would stay again. The queen beds were comfy with four pillows on each bed which was nice. No major frills and no workout room any longer that we did see listed on some literature, but overall great value for a motel with breakfast included. Breakfast area was kept very clean and... More 

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richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your kind remarks. Sorry about the dog barking we allow pets and at times they can be bothersome but we would have tried to resolve the situation had we known. Hope to see you again soon . Happy 4th of July ! More 

Washington, DC
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice, clean room with a high value experience. Very convenient to New River Gorge Bridge and adventure activities. We would stay here again. The motel's bar and grill restaurant has a good menu and pleasant service. We enjoyed our stay and recommend this location.

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your review. We strive to be friendly and we get many compliments on the bar & grill as well. Hope to see you again soon. Happy 4th of July ! More 

Rochester, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

I booked a two-night stay at the Quality Inn New River last weekend and was thoroughly pleased with my experience. My wife and two children were visiting the Fayetteville area for a family reunion and the motel's location was perfect. As a front desk manager at a busy hotel in upstate New York, I know what needs to happen to... More 

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your kind words. We strive to be friendly and helpful glad we met the mark there. Customers should be appreciated and never be taken for granted. Glad you enjoyed your visit hope to see you soon ! More 

Baden, PA
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nice accommodations in Fayetteville. It was recommended by an acquaintance who stays there when going to the area. It is close to New River Gorge. This is an older property that is well kept. The rooms are larger than normal, comfortable and clean. Bathroom sink is outside the shower/toilet area which helps in the morning. The air conditioning unit is... More 

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richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your comments. We've replaced nearly half of the ac units and will continue to do so. The new units do a better job of keeping the noise down. Hope to see you again . More 

Gray, Kentucky
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

i stay at quality inn in fayetteville, wv everytime i visit. this last time was to place flowers on my husband's grave and my parents. i think ii's best if you don't just show up during a holiday weekend as quality is very close to the new river gorge bridge, the historical town of fayetteville, and it's close to dining.... More 

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richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your repeat visits after all that's what we want ! Glad you enjoy staying with us hope to see you soon. Being only 2 floors we don't have an elevator but we will work hard to ensure our guests requests will be fulfilled . That's what guest service is supposed to be. More 

Chicago, Illinois
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of this hotel was perfect for a number of reasons. It was right across the bridge from our rafting spot, it is an easy walk down the hill to the quick mart, and there is a Dairy Queen next door. The service we received was excellent. Everyone who helped us from check-in to check-out was extremely friendly and... More 

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! Glad you enjoyed your visit. Thanks for the kind remarks we do have a friendly staff and we won't tolerate anything but that ....come back and see us ! More 

East Liverpool, Ohio, United States
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stopped for an over night stay and it was great. Rooms were very clean, really nice shower. Staff was very nice and it also had a laundry room. The continental breakfast was great too. Did not get to swim this time due to getting there to late but the pool looked inviting.

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate your kind words....we strive to keep our rooms clean and friendliness is a must around here..glad you noticed...hopefully next time you can make time for a dip in the pool ! More 

Salisbury, North Carolina
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It may not look like your typical Quality Inn when you pull in, the rooms are a "little" outdated but for the money it is absolutely the best value around. The rooms are very clean, the staff is very friendly. This hotel was close to everything we wanted to do. When I make it back to New River Gorge I... More 

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your kind remarks. We are working hard to update our rooms and have completed many but still have a long way to go. We're converting doubles to queens this week! Again thank you hope to see you again soon ! More 

Chicago
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Convenient location within 3 minutes to the New River visitor center. The best part of the free breakfast was talking to the hostess. She told us about things to do and things not worth doing. Thank you for the super hospitality. We'll be back.

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your comments. We pride ourselves on being customer friendly. Hope to see you again soon! More 

Cincinnati, Ohio
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 26, 2015

As other reviewers have noted, this hotel is not new and does look old. However, it was very clean. Our beds, the bathroom, the room in general was clean. Everything worked as expected in our room. But it was definitely an old hotel. But for the price, where else can you bring your pet, get a free breakfast and stay... More 

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your visit. While we are an older motel we are constantly upgrading room conditions. We hope to work on the outside appearance soon but we feel room upgrades are the most important. We strive for cleanliness and friendliness with each and every guest visit thanks for noticing. Pet tip..... next time check... More 

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