We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Fayetteville hotels

Quality Inn New River

2.5 of 5 Hotel   |   103 Elliotts Way, PO Box 929, Fayetteville, WV 25840 (Formerly Comfort Inn)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn New River to your Saves list
Quality Inn New River
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
64%
Ranked #1 of 1 Hotels in Fayetteville
A recent review
3 of 5 stars reviewed 2 weeks ago
69menno Burton, Ohio
Write a Review

90 reviews from our community

Traveler rating
    16
    37
    25
    9
    3
See reviews for
25
34
6
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Burton, Ohio
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed at Q. Inn Fayetteville for five nights in Aug. I was traveling solo. Was glad to have microwave, fridge, and blow dryer in my room. My second night's stay I pulled back sheets and found blood stain. Stripped one of the beds, hoping housekeeping would clean my room next morning. Both beds were made and towels replaced, but no... More

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

We're sorry for the problems you encountered . We actually brought the matter to our exterminator who did an inspection and found nothing but to be on the safe side we still treated the room as if it did have a problem. The cleaning of your room part is certainly a different matter entirely . We pride ourselves on having... More

Smyrna, Delaware
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great Location for Outdoor Adventures, Hot Showers, Comfortable Beds, Nice Restaurant/Bar, Outdoor Pool, Tennis, Volleyball, Corn Hole, walking trails,Gas and Charcoal Grills for guest use. .would stay again

Was this review helpful? Yes 1
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us . Thanks for the kind remarks, We have a strong bar & grill business with a friendly staff and clean surroundings. We will continue to improve the motel and the bar. Come back and see us ! More

Dayton, Ohio
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

This place is very close to New River and Gauley rafting. It is a dated hotel, but the rooms were clean and staff was friendly. Breakfast was good, and included eggs, sausage, biscuts and waffles. The hotel is also close to a few good restaurants. We loved Dirty Ernie's BBQ Pit and Pies and Pints. Both are just a few... More

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your comments. We are working hard to make improvements to the property we have remodeled about 35 % of our rooms entirely and another 20% have new bath rooms. We hope to see you again ! More

North Ridgeville, Ohio
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 11, 2014

Nothing fancy, but the rooms were clean, and quiet. Great location for rafting. Adventures of the gorge just a few miles away. The bridge is about two miles away. Didn't use the pool as it was too chilly. Ate at the restaurant/bar... Great to be able to have a few drinks and walk back to the room. Would definately stay... More

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your kind comments . We pride ourselves on providing clean comfortable rooms and giving great customer service. Our bar and grill does make it a plus whether your working or on vacation ! Hope to see you soon ! More

Williamsburg, Virginia
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 10, 2014 via mobile

If you are in town for the outdoor adventure and don't need to be pampered this hotel is fine. The beds were comfortable and the location was good. I'm not sure if someone had a cat in the room or if it was just the very old carpet but there was a strange smell. We bought an air freshener from... More

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We're working on the upgrades! Presently we have upgraded 40 of the 106 rooms with new window treatments carpet ect... I am wondering if the smell which you described may be caused from a leaky air conditioner . We have that issue come up occasionally where the ac does't drain properly and the condensation... More

Satellite Beach, Florida
Senior Contributor
21 reviews 21 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 9, 2014

I (a 64 yo male) stayed here for 8 days in early August, 2014 and met with friends who were camping in Riftrafters just 3 minutes away. This is a great motel, rooms are clean, bathrooms too with all you could need. Flat screen TV, microwave (I made popcorn only) and small fridge to keep drinks cold. My room was... More

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your kind comments . Sounds like you had a good trip and enjoyed the whole area which is awesome. We strive to make each of our guests stays' an enjoyable one. We are replacing our older AC units as they do seem to hum no matter what we do to repair them.... More

Rockville, Maryland
Top Contributor
55 reviews 55 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 4, 2014

Here's the thing, folks, this is a Quality Inn. It's not the Ritz, it's not even close to a Hampton Inn. It's going to have low carpet with snags, loud AC units, SD TVs called "flat-screens," cheap furniture, one teeny garbage can per room, paper-thin towels and construction vehicles in the lot. Here's what else it has: super friendly staff,... More

Was this review helpful? Yes 2
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We pride ourselves in being friendly and we're working hard to update our facilities. We appreciate your kind thoughts and hope to see you again next year ! More

Pataskala
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed August 2, 2014

The staff were great. We checked in walked into the room I noticed dust on the desk... No big deal, but the toilet was GROSS hair, pee and poo in the toilet. We walked out spoke to the staff they gave us another room and refunded some money off our bill. Still dirty but not as bad. It's old we... More

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! Let me first apologize for the cleanliness issue as pride ourselves on being as clean as possible . We are working on the problem as we had a few new people who were not cleaning up to our specifications. We will get it corrected. Again thanks for staying with us we hope to see... More

Elyria, Ohio, United States
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 23, 2014

Nice clean hotel. Bed and linens were clean and comfortable. Breakfast offered many options. Only change would be that they start it earlier. We were there for White water rafting trip in which we had to be there at 7 am. Breakfast did not start till 630 so we had to scarf our food and run. Would have been great... More

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate you taking the time to enlighten us on the heat /ac issue as you had stated 2 reviews mentioning the same problem will get us to take a look at all the rooms and see what the odor issue may be with the heat units..we will fix it ! thanks again for... More

Lorain, Ohio
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 22, 2014

nice hotel. clean, quiet (except for the people walking above us) and close to attractions. good breakfast in the morning but it could open at 6am instead of 6:30 to accommodate those that have early things planned. we will definitely be staying at this hotel again. only complaint is that the smell from the a/c/heat unit smelled funny when we... More

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate your comments and we will look at opening our breakfast a little earlier. during vacation times we were asked to stay open a little later so moved it from 600am to 630 am but we will look at it again...again thanks we appreciate your business and hope to see you again soon... More

Owners: What's your side of the story?
If you own or manage Quality Inn New River, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quality Inn New River? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn New River

Address: 103 Elliotts Way, PO Box 929, Fayetteville, WV 25840 (Formerly Comfort Inn)
Phone Number:
Location: United States > West Virginia > Fayetteville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn New River 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Orbitz, Tingo, Choice Hotels, Hotels.com, Odigeo and Venere so you can book your Quality Inn New River reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn New River Hotel Fayetteville
Quality Inn Fayetteville
Fayetteville Quality Inn

10 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Bathroom (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)