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All 1 Fayetteville hotels

Quality Inn New River

2.5 of 5 Hotel   |   103 Elliotts Way, PO Box 929, Fayetteville, WV 25840 (Formerly Comfort Inn)
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Quality Inn New River
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Ranked #1 of 1 hotels in Fayetteville
A recent review
4 of 5 stars reviewed 2 weeks ago
funinthesun44 North Ridgeville, Ohio
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  • Reviews (87)
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87 people have reviewed this hotel

Traveler rating
    16
    35
    24
    9
    3
See reviews for
25
33
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
North Ridgeville, Ohio
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nothing fancy, but the rooms were clean, and quiet. Great location for rafting. Adventures of the gorge just a few miles away. The bridge is about two miles away. Didn't use the pool as it was too chilly. Ate at the restaurant/bar... Great to be able to have a few drinks and walk back to the room. Would definately stay... More

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richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your kind comments . We pride ourselves on providing clean comfortable rooms and giving great customer service. Our bar and grill does make it a plus whether your working or on vacation ! Hope to see you soon ! More

Williamsburg, Virginia
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

If you are in town for the outdoor adventure and don't need to be pampered this hotel is fine. The beds were comfortable and the location was good. I'm not sure if someone had a cat in the room or if it was just the very old carpet but there was a strange smell. We bought an air freshener from... More

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richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We're working on the upgrades! Presently we have upgraded 40 of the 106 rooms with new window treatments carpet ect... I am wondering if the smell which you described may be caused from a leaky air conditioner . We have that issue come up occasionally where the ac does't drain properly and the condensation... More

Satellite Beach, Florida
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I (a 64 yo male) stayed here for 8 days in early August, 2014 and met with friends who were camping in Riftrafters just 3 minutes away. This is a great motel, rooms are clean, bathrooms too with all you could need. Flat screen TV, microwave (I made popcorn only) and small fridge to keep drinks cold. My room was... More

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richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your kind comments . Sounds like you had a good trip and enjoyed the whole area which is awesome. We strive to make each of our guests stays' an enjoyable one. We are replacing our older AC units as they do seem to hum no matter what we do to repair them.... More

Rockville, Maryland
Top Contributor
55 reviews 55 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Here's the thing, folks, this is a Quality Inn. It's not the Ritz, it's not even close to a Hampton Inn. It's going to have low carpet with snags, loud AC units, SD TVs called "flat-screens," cheap furniture, one teeny garbage can per room, paper-thin towels and construction vehicles in the lot. Here's what else it has: super friendly staff,... More

Was this review helpful? Yes 2
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We pride ourselves in being friendly and we're working hard to update our facilities. We appreciate your kind thoughts and hope to see you again next year ! More

Pataskala
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 weeks ago

The staff were great. We checked in walked into the room I noticed dust on the desk... No big deal, but the toilet was GROSS hair, pee and poo in the toilet. We walked out spoke to the staff they gave us another room and refunded some money off our bill. Still dirty but not as bad. It's old we... More

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richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! Let me first apologize for the cleanliness issue as pride ourselves on being as clean as possible . We are working on the problem as we had a few new people who were not cleaning up to our specifications. We will get it corrected. Again thanks for staying with us we hope to see... More

Elyria, Ohio, United States
Contributor
20 reviews 20 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 23, 2014

Nice clean hotel. Bed and linens were clean and comfortable. Breakfast offered many options. Only change would be that they start it earlier. We were there for White water rafting trip in which we had to be there at 7 am. Breakfast did not start till 630 so we had to scarf our food and run. Would have been great... More

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richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate you taking the time to enlighten us on the heat /ac issue as you had stated 2 reviews mentioning the same problem will get us to take a look at all the rooms and see what the odor issue may be with the heat units..we will fix it ! thanks again for... More

Lorain, Ohio
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 22, 2014

nice hotel. clean, quiet (except for the people walking above us) and close to attractions. good breakfast in the morning but it could open at 6am instead of 6:30 to accommodate those that have early things planned. we will definitely be staying at this hotel again. only complaint is that the smell from the a/c/heat unit smelled funny when we... More

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richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate your comments and we will look at opening our breakfast a little earlier. during vacation times we were asked to stay open a little later so moved it from 600am to 630 am but we will look at it again...again thanks we appreciate your business and hope to see you again soon... More

Louisville, Kentucky
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

I was not expecting much from this hotel. I was greatly surprised and very pleased. Rooms were plain but clean, comfortable, and included a microwave and mini fridge. The place was quiet and had lots of extra amenities such as tennis courts, corn hole and basketball court, equipment provided. The pool was clean and well maintained. The breakfast was more... More

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richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your kind comments and we will continue to provide good customer service . We are working hard to continue to improve all facets of our hotel . We hope to see you again in the future . Again thank you ! More

Concord, North Carolina
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed July 7, 2014

This was our second time staying there to go rafting. Rooms were clean and comfortable. But our room was a little musty when we frist checked in. They have a restaurant with a bar. Cold beer and bar food. Not super great but not terrible. They are motorcycle friendly. We were able to pull our bike up inbetween the sidewalk... More

Was this review helpful? Yes 1
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your visit.. We will check on the musty smell and eliminate the problem normally associated with air conditioners this time of year. We try to accommodate the motorcycle tourists as we see a good number of them through out the year. Hope to see you again in the future. More

Miami, Florida
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 24, 2014

Motor Inn style, the carpet was dirty, the room smells mold, the maintenance person not very handy (cracks in the ceiling, door lack unsecured, shower handle had black mold. Breakfast/store lady unfriendly.

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! first lets say we apologize for any problems you encountered. Had we been notified during your stay we would have moved quickly to correct any problem. we are an older motel but cleanliness and friendliness aren't issues we encounter very often. Again please accept our apologies we will post your comments for our entire... More

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Additional Information about Quality Inn New River

Address: 103 Elliotts Way, PO Box 929, Fayetteville, WV 25840 (Formerly Comfort Inn)
Phone Number:
Location: United States > West Virginia > Fayetteville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn New River 2.5*
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Also Known As:
Quality Inn New River Hotel Fayetteville
Quality Inn Fayetteville
Fayetteville Quality Inn

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
106

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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