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All 1 Fayetteville hotels

Quality Inn New River

2.5 of 5 Hotel   |   103 Elliotts Way, PO Box 929, Fayetteville, WV 25840 (Formerly Comfort Inn)
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Quality Inn New River
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64%
Ranked #1 of 1 hotels in Fayetteville
A recent review
4 of 5 stars reviewed 1 week ago
Aimee G Elyria, Ohio, United States
  • Overview
  • Reviews (82)
  • Photos (7)
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  • Room tips (15)
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82 people have reviewed this hotel

Traveler rating
    15
    33
    23
    8
    3
See reviews for
25
31
4
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
Elyria, Ohio, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice clean hotel. Bed and linens were clean and comfortable. Breakfast offered many options. Only change would be that they start it earlier. We were there for White water rafting trip in which we had to be there at 7 am. Breakfast did not start till 630 so we had to scarf our food and run. Would have been great... More

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate you taking the time to enlighten us on the heat /ac issue as you had stated 2 reviews mentioning the same problem will get us to take a look at all the rooms and see what the odor issue may be with the heat units..we will fix it ! thanks again for... More

Lorain, Ohio
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

nice hotel. clean, quiet (except for the people walking above us) and close to attractions. good breakfast in the morning but it could open at 6am instead of 6:30 to accommodate those that have early things planned. we will definitely be staying at this hotel again. only complaint is that the smell from the a/c/heat unit smelled funny when we... More

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate your comments and we will look at opening our breakfast a little earlier. during vacation times we were asked to stay open a little later so moved it from 600am to 630 am but we will look at it again...again thanks we appreciate your business and hope to see you again soon... More

Louisville, Kentucky
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was not expecting much from this hotel. I was greatly surprised and very pleased. Rooms were plain but clean, comfortable, and included a microwave and mini fridge. The place was quiet and had lots of extra amenities such as tennis courts, corn hole and basketball court, equipment provided. The pool was clean and well maintained. The breakfast was more... More

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your kind comments and we will continue to provide good customer service . We are working hard to continue to improve all facets of our hotel . We hope to see you again in the future . Again thank you ! More

Concord, North Carolina
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was our second time staying there to go rafting. Rooms were clean and comfortable. But our room was a little musty when we frist checked in. They have a restaurant with a bar. Cold beer and bar food. Not super great but not terrible. They are motorcycle friendly. We were able to pull our bike up inbetween the sidewalk... More

Was this review helpful? Yes 1
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your visit.. We will check on the musty smell and eliminate the problem normally associated with air conditioners this time of year. We try to accommodate the motorcycle tourists as we see a good number of them through out the year. Hope to see you again in the future. More

Miami, Florida
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 24, 2014

Motor Inn style, the carpet was dirty, the room smells mold, the maintenance person not very handy (cracks in the ceiling, door lack unsecured, shower handle had black mold. Breakfast/store lady unfriendly.

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! first lets say we apologize for any problems you encountered. Had we been notified during your stay we would have moved quickly to correct any problem. we are an older motel but cleanliness and friendliness aren't issues we encounter very often. Again please accept our apologies we will post your comments for our entire... More

Louisville, Kentucky
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 17, 2014

The staff was really helpful and friendly, and the bar/grill was a welcome sight at the end of a long trip. The room smelled a little like mildew and mold, but I always carry a can of Lysol, so I wasn't completely turned off. Pool was clean, and the free breakfast was great. It's very close to the Gorge as... More

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your kind thoughts about our staff and bar. We also appreciate your comments concerning your room smell. I have asked my front desk and housekeeping manager to help me with an entire walk through tomorrow of all rooms and we will address any problems we may have with odor . Thanks for... More

Lufkin, Texas, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 11, 2014

This was one of our favorite places to stay during our 2-week cross country motorcycle trip! The desk clerk and manager were SO friendly and accommodating to our needs/requests. The manager even called the room once we had a chance to settle in to see if everything met our expectations and asked if we needed anything...that definitely made an impression... More

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us we appreciate your comments ! we get a lot of motorcycle riders coming through riding through the new river gorge. we strive to make each guests' stay an enjoyable one and we're glad you enjoyed your stay . hope you return to the new river gorge come see us ! More

Parkersburg, West Virginia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 4, 2014

This is THE PLACE to stay if and when you are in the New River area... The prices are right, the Hotel itself offers a tennis court, basketball court, outdoor pool, a super nice bar and place to eat, FREE hot breakfast (including biscuit and gravy), in room microwave, fridge, coffee pot, flat screen TV... and clean rooms. And, for... More

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richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate your kind words...we are working at it updating and trying to improve each of our guests' stays ...we really care about our customers...thanks again ..Hope to see you soon ! More

BRAMPTON
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 29, 2014

Have been staying there on the way done to Myrtle Beach for the last 13 years. It may be getting old and tired, but the rooms are clean, beds comfortable and they also provide a good breakfast. For the money this is an ok place to stay. Bar restaurant is right there.

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate your comments ! we are working diligently to refresh all areas of our in ! we have remodeled most of the bathrooms and actually add non smoking queen rooms this past winter. we hope to add additional queens in the coming months . hope to see you soon ! More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 20, 2014

Stayed overnight on way to Asheville because traveling with our dogs. Staff was very nice but agree room needs updated. Furniture worn. Bedspread had large unknown stain. Rack in room was oxidized. Just very tired looking.

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate your stay and your comments . We are working on replacing room furnishings and agree that in some cases we are a bit behind in bringing them up to date . we are working on it ! again thanks for staying with us hope to see you again soon More

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Additional Information about Quality Inn New River

Address: 103 Elliotts Way, PO Box 929, Fayetteville, WV 25840 (Formerly Comfort Inn)
Phone Number:
Location: United States > West Virginia > Fayetteville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn New River 2.5*
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Also Known As:
Quality Inn New River Hotel Fayetteville
Quality Inn Fayetteville
Fayetteville Quality Inn

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
106

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