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All 1 Fayetteville hotels

Quality Inn New River

2.5 of 5 Hotel   |   103 Elliotts Way, PO Box 929, Fayetteville, WV 25840 (Formerly Comfort Inn)
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Quality Inn New River

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Ranked #1 of 1 hotels in Fayetteville
A recent review
3 of 5 stars reviewed 2 weeks ago
Katherine M Johnson City, Tennessee
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69 people have reviewed this hotel

Traveler rating
    12
    30
    18
    7
    2
See reviews for
21
27
4
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Johnson City, Tennessee
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was clean, appointments are slightly shabby. Desk staff was very friendly and helpful. Floor of the bathtub in our room creaked like it was gonna fall in at any moment, but it didnt. Fridge and microwave in the room was handy. Hair dryer was POWERFUL to be so tiny. Excellent value.

Was this review helpful? Yes 1
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your comments. By way of your comments on the shower I would guess you were in one of our rooms still on the list for a bath remodel. We have remodeled well over half of our rooms and installed new tile walk in showers in most but have also included a few... More

Indiana, Pennsylvania
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Great find!Pet friendly, nice rooms, very spacoius. The restaurant/bar was a big plus! The staff could not have been more friendly. We plan to get back in nicer weather, just to enjoy the Quality Inn and the surrounding beauty of the area!

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richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We're glad you enjoyed your stay ! We pride ourselves in being guest friendly . Glad you enjoyed the bar & grill as well. Come back and see us ! More

burlington,ontario
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 9, 2014

My husband and I checked into this hotel for the night during our road trip, without a reservation or previous knowledge about it and were very happy with our experience. Our great stay began with Esther in reception who had excellent customer service skills, was very kind and also provided a welcome curtesy call to make sure all was well.... More

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richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your business as well as your kind comments concerning your stay. The queen room you stayed in was our newest addition to the property thanks to customers like you who shared their thoughts on TripAdvisor and gave us some insight . Hope to see you again soon and again we appreciate your... More

Mount Forest, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2013

We just dropped into this hotel not knowing what to expect and were very pleasantly surprised. Esther at the front desk was very pleasant and accommodating and actually called us soon after we had moved into our room to see if there was anything else she could do for us. The room was large and clean and the carpet looked... More

Was this review helpful? Yes 1
richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! it's good to see we had a happy customer thank you for your kind remarks. esther will appreciate it as well ! thanks again hope to see you again soon More

Indiana, Pennsylvania
2 reviews
5 of 5 stars Reviewed October 27, 2013

We booked this last minute and didn't expect much, but we were very surprised. Don't let the pictures fool you the carpet was practically new, and the bathroom is Newley remodeled as well. The blankets on the bed look old and red in the pictures BUT they are also beautiful and new. The beds were comfy and everything was Clean.... More

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richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate your kind remarks about your stay. thanks for a reminder as well ...I need to change some pictures ! we work hard to ensure our guests a good nights' stay and it's nice to know we accomplished just that ! again thanks hope to see you again in the future ! More

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2013

Outside appearance upon driving up was quaint, check in staff was a young lady and very friendly and informative about the amenities of the motel and the area for sight seeing, room was very clean, beds comfortable, walked around the grounds for exercise and everything was neat and tidy, the hot continental breakfast the next morning was fabulous! All of... More

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richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate your kind remarks. We strive to be as friendly and as helpful as we can be and we're glad you noticed ! we watch customer comments closely and start there with changes additions we can make to give our guests a clean comfortable stay , Again thanks for staying with us hope... More

Central, KY
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 18, 2013

This is the 3rd time my group and I have stayed at this well located Quality Inn. At check we were greeted by a wonderfully hospitable desk clerk who check us in with two rooms and two roll away beds. We used this motel for the nearby whitewater rafting outfitters for the Gauley River. This is a clean handy motel... More

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richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us glad to see you enjoy your stays with us ! we pride ourselves in being courteous and friendly glad you noticed ! we have noticed a few comments concerning the placement of our breakfast items and we are taking a look to see what can be done to make it easier on our guests .... More

Homer City, Pennsylvania, United States
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 17, 2013

Right on Rt 19, Only one mile South of the New River Gorge Bridge and local attractions. Office will provide directions to ride under the bridge. The restaurant/bar is really nice with friendly staff and good "bar" food: hamburgers and wings. They are motorcycle friendly and suggested parking the bikes on the walkway under roof when it started to rain.... More

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richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate your kind thoughts and glad you enjoyed the bar and grill . we have a lot of motorcycle enthusiasts that stay with us for the exact reasons you mentioned ! hope to see you again soon ! More

Scarborough
Top Contributor
90 reviews 90 reviews
45 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 15, 2013

The room was average, and the mattresses were a bit on the soft side, caving in a bit under one's weight. The real problem was the shower faucet where the hot and cold pipes had been installed incorrectly. When you turned the faucet on, straight away scalding hot water came out of the shower head. I tried to get warm... More

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richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your candid response and have looked into both the shower issue and the breakfast complaints you have noted. The shower issue was resolved and actually found one other room that had a similar issue. We take pride serving our guests and making each stay an enjoyable one for all of our guests.... More

Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed October 14, 2013

Staff was very nice, friendly, and helpful. Love how the hotel is close to everything. The room was very clean and the free continental breakfast had a lot of items to choose from. A very good experience. Will definitely be staying here again.

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

thanks for staying with us ! we appreciate your kind comments and look forward to your return visit. We take pride in trying to make each guests stay an enjoyable one and stress to all of our employees to provide friendly service. Again thanks ! More

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Additional Information about Quality Inn New River

Also Known As:
Quality Inn New River Hotel Fayetteville
Quality Inn New River Hotel
Quality Inn Fayetteville
Fayetteville Quality Inn
Address: 103 Elliotts Way, PO Box 929, Fayetteville, WV 25840 (Formerly Comfort Inn)
Phone Number:
Location: United States > West Virginia > Fayetteville
Amenities:
Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Fayetteville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn New River 2.5*
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