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Quality Inn New River

2.5 of 5
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103 Elliotts Way, PO Box 929, Fayetteville, WV 25840 (Formerly Comfort Inn)
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1 room 1 guest
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Quality Inn New River
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143 Reviews from our TripAdvisor Community

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    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Newport News, Virginia, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good Place to stop for the night, especially if you have an early morning adventure nearby. Very close to local river rafting companies. Nice clean Motel. Explore the local eateries in Fayetteville, NC.

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! Appreciate the kind remarks . There are a lot of various eateries in our neck of the woods and they all are pretty good ! Hope to see you again soon. More 

New York City, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The place was literally 10 minutes (if not less) away from New Gorge Bridge so the location was a plus. We were greeted by helpful and friendly staff upon our arrival. The room was in normal/good condition. The condition one would expect from a regular inn. It wasn't spectacular but it wasn't terrible. An ant or so on the ground... More 

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We're glad you enjoyed your visit. You mentioned ants ?? We will get on it that's what exterminators are for ! Hope to see you again soon. Have a great day ! More 

Pleasantville, Ohio
1 review
3 of 5 stars Reviewed 3 weeks ago

This is a very clean and nice place. The Bar & Grill has great food, the pool is clean and well maintained and they have an area to play corn hole. The staff is friendly and the breakfast is very good. I was very happy with the hotel BUT WARNING! If you are staying here pay with cash!!! I paid... More 

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We apologize for the confusion with your stay and your credit card I personally looked into this yesterday and it appears it's been handled. I don't know why we had these issues but I am looking into it. Glad you enjoyed the facilities and hope to see you again! More 

Lilburn, Georgia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Sam at the desk was efficient and a fountain of information. We used ALL of her recommendations and had a terrific day of hiking and scenic drives. Room was of course old but scrupulously clean. Shower was great. Bed was comfy. Breakfast plentiful and fresh. Nice and quiet and close to all the activities at New River Gorge National Park.

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your comments. Yes we're slightly older but we are working hard to refresh our property as we undergo some improvements throughout the fall. We pride ourselves on being both clean and friendly. Glad Sam was able to help you out ! Hope to see you again ! More 

Parkersburg, West Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed with my husband on motorcycle trip. Nice pool but we didn't take time for it. Dinner in bar and grill and enjoyed locals who were very friendly and welcoming. Very nice people at front desk. Right next to a Dairy Queen and gas station.

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your remarks. We get a lot of motorcycle groups through out the summer . Glad you enjoyed the bar & grill. Come back and see us ! More 

Frankfort, Kentucky, United States
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, convenient, great access to new gorge bridge. Check in went smoothly and the guy at the front desk was very nice to tell us everything we needed to know about the hotel and the area. They had two cornhole boards and a nice gathering area for our friends to hang out before bedtime

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We get a lot of motorcycle groups traveling through. The New River Gorge is popular for riding. We appreciate your kind remarks and glad we were able to get you acclimated to the area. Come back and see us ! More 

Indianapolis, Indiana
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had 2 rooms, side by side. The rooms were tidy and well kept. We did experience air conditioning troubles and it took 48 hours to resolve. In spite of that hiccup, the room, pool and breakfast were more than adequate for the price. We would stay there again.

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. I apologize for the air conditioner problem and I'll find out why it took 2 days to correct it. That shouldn't happen. We pride ourselves on good service and I will find out why. Glad you still enjoyed your visit and hope to see you again. Thank you ! More 

Bayonne, New Jersey
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is an older hotel but it is clean and convenient. We stayed here for one night in July of 2015. The people were friendly. The room was clean and cool. The shower was good and the bed was comfortable. They had a good breakfast in the morning. If I was passing through the area again - I would stop... More 

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We appreciate your kind words.We pride ourselves on being friendly and clean. Hope to see you again soon. More 

Branchville, South Carolina
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was nice and clean. You can tell its an older remodeled hotel because of some of the features. There was nothing fancy but the rooms were clean.The check in process was quick and the continental breakfast was typical. The only problem that I had was that the air conditioning in the room we had didn't cool really good.... More 

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your comments and assure you we're working to update our property. We pride ourselves on being friendly that's one amenity that never gets old ! Come back and see us ! More 

Greenville, SC
Level Contributor
107 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is an older motel which must be a challenge to keep up with. It is very busy in the summertime...there's so much to do in the area! Desk service was friendly and helpful (we had some specific requests). Our rooms were basic but clean, although they could probably use new carpet. The beds and pillows were satisfactory. The TV... More 

Was this review helpful? Yes
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your business. Yes we are an older hotel and we are n the process of remodeling as we speak. We replace around 30 rooms of carpet per year and normally only get 3-4 years out of a room. Most of our remodeling is done in winter when we slow down and can... More 

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