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All 1 Falling Waters hotels

Holiday Inn Express Martinsburg North

2.5 of 5 Hotel   |   1220 TJ Jackson Drive, Falling Waters, WV 25419
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Holiday Inn Express Martinsburg North

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64 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Concord, New Hampshire
1 review
1 of 5 stars Reviewed March 15, 2014

I stayed at this property and would not recommend it to anyone!!! The girl at desk nothing but Rude I guess I was interrupting what ever she was doing really kept shutting me short, the room not clean around edges major dust build up , the indian guy at desk in early am more rude than the girl definetly should... More

Was this review helpful? Yes
Dhumesh, General Manager at Holiday Inn Express Martinsburg North, responded to this review

Dear Guest, We are very sorry to hear that you have not good experience at our property. Our desk clerk being rude is not an option under any circumstance while working behind desk. Our property is not old and our housekeepers are proud to keep it clean. However we will be more care full now onwards. Thank you More

15 reviews 15 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 13, 2014

I travel with a German Shepherd and sometimes can't make plans ahead of time and so when on the road a few weeks back, I had a hard time finding a hotel within an hour of my highway location that was part of my typical chains (Best Western, Marriott). As a last resort I called Holiday Inn Express and found... More

Was this review helpful? Yes 1
Allentown, Pennsylvania
Top Contributor
96 reviews 96 reviews
44 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed January 24, 2014

So I pull in ice and snow all over parking lot. It had been plowed but poorly. I slipped twice on the way in. Young lady at counter on phone when I walk in (personal call) , doesn't hang up puts phone on counter and gets my card. Checks me in hands me card , no directions to where my... More

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Dhumesh, General Manager at Holiday Inn Express Martinsburg North, responded to this review

We appreciate your response regarding your stay at our property. We are sorry to hear that front desk personal was not up to the task. I will make sure all our front desk personal are well manner and responsive to guest need. we look forward to serve you in future. Thank you More

Travelers are raving about these Falling Waters hotels

Columbus, Georgia
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 27, 2013

The hotel was right off the highway and that was the best thing about it. The room we had stunk very bad! They charged us $75 plus tax and did not even give me my military or AAA discount. The breakfast was ok but the coffee was terrible!! I would recommend driving a little further and finding another hotel.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Martinsburg North, responded to this review

Dear country860, Thank you for taking the time to review our property. I am pleased that you liked our hotel convenient location. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry to hear about the condition of your room... More

Wilmington, Delaware
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2013

I have stayed here twice now and really enjoy it. It is a bit out of the way but I would rather drive 5 or 6 miles on the interstate into town (where there are a couple of OK restaurants). The beds are comfortable and the staff is helpful. The breakfast is hot and abundant. There's a Walmart very close... More

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Senior Contributor
49 reviews 49 reviews
43 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 21, 2013

I chose this Hotel at the last minute and was pleasantly surprised. The hotel staff are very nice at check in. The room was adequate and clean. We chose this hotel as it was midway between Harpers Ferry and Charlestown Casino and close enough to get to the Premium Outlets in Haggerstown Md and easy access to 70 West to... More

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Clovis, New Mexico
18 reviews 18 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 8, 2013

Softer towels than most. That is a real plus for us on this trip. This was a very nice place to stay and in a good location. The receptionist was very pleasant and the breakfast room staff was very efficient. Nice rooms. I would stay here again.

Was this review helpful? Yes 1
Saint Paul, Minnesota
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 13, 2013

The HIE Martinsburg North is in an excellent location to visit Antietam and Harpers Ferry as well as other sites. It is right off of I-81. The breakfast quality at his HIE was better than most. Our only negative comment was that they allow smoking and it is on the same floor as non-smoking. Getting off the elevator you are... More

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5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 14, 2013

Was travelling to the NE and chose this hotel as our mid-way stop. Was very pleased with our stay. Rooms were clean, beds comfortable, full breakfast and friendly staff made this a very enjoyable stay. Was so pleased with this hotel that we booked in again on our way back home several days later! The only issue was where to... More

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Ellicott City, MD
16 reviews 16 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 1, 2013

We recently stayed here for two nights. The rooms were very clean and the bathroom was spotless. The beds/pillows were very comfortable. The pool was also very clean. The free breakfast had many choices and was well stocked. Coffee, tea and cookies were available all day. All of the staff and housekeeping were very friendly and helpful. I thought the... More

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Additional Information about Holiday Inn Express Martinsburg North

Also Known As:
Holiday Inn Express Martinsburg North Hotel Falling Waters
Holiday Inn Express Martinsburg North Hotel
Holiday Inn Falling Waters
Falling Waters Holiday Inn
Holiday Inn Martinsburg North
Address: 1220 TJ Jackson Drive, Falling Waters, WV 25419
Phone Number:
Location: United States > West Virginia > Falling Waters
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Falling Waters
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Martinsburg North 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express near north of Martinsburg city downtown. The Holiday Inn Express is conveniently located off Interstate 81 (exit 20), surrounded by Eastern Panhandle valley of West Virginia and historic places. Mid Atlantic Business Park, the Prime Outlet on Interstate 70, Charles Town Race Track, Harper's Ferry State Park, Antietam National Battlefield, City Hospital, Woods Golf Club, Amtrak Train Station and Shepherd University are a short distance away to an AAA 3 Diamond ranked hotel. Whether traveling on business or leisure the hotel is centrally located with access to Maryland and Virginia. * Free high-speed wireless Internet access * Free hot breakfast * Free local and 1-800 calls * Pet friendly hotel: fees apply * Free guest car parking * Fitness Center All spacious, decorated rooms equipped with coffee pots, microwave & refrigerator, TV with on demand movies and games provided by Lodgenet. Our king size bed rooms offer either an executive desk with an ergonomic chair or pull out sofa and two queen size beds, connecting rooms are available upon request and availability. Enjoy and relax at our seasonal outdoor pool open from Memorial Day to Labor Day. Affordable rates, excellent amenities, convenient location and our friendly and personable staff will make you feel right at home, so make the Holiday Inn Express Hotel your next stop on the trip. ... more   less 
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