Not the quality of HIE we're used to....getting old an not much attention being paid to keeping it up. Hallway to non-smoking room stank of cigarette smoke. The "Simply Smart Bedding" advertized by HIE (triple sheeting) did not exist...bedding was old and nylon bedspreads were in use. Room on highway side was very noisy...traffic. Light cover in elevator full of... more

What a disappointment. Stayed here while enroute home and it was terrible. The bathroom was dirty - hair everywhere, sink dirty - I had to clean it before we could use it (we were too tired and already ready for bed when we discovered it). Went to buy a Coke from the machine - it wouldn't take bills - got... more

Very nice, well maintained and quiet hotel - with a wonderful country view. We were traveling with 3 children and the accomodations were great. One comment - we were told they had adjoining rooms (called the hotel directly) and when we arrived found out they didn't have any throughout the establishment. Breakfast was good and the rooms were very spacious.... more

My impression upon arrival was that the hotel was fairly new & well-maintained. We'd been on the road for 5 hours, & the front desk clerk checking us in was friendly, but had a difficult time finding our reservation which was quite disconcerting, but after waiting a few minutes, respelling, reconfirming dates, etc & going back out to my car... more

Dirty, smelly, and noisy is the description I would give this hotel. Our "nonsmoking" room smelled like smoke so badly, I felt nauseous. Tried to turn on the room fan to move the air, but it was so loud, I couldn't sleep. The TV remote was broken, and the TV buzzed constantly. The room was not very clean, and the... more

We stayed at the Holiday Inn Express for one night on our return home. The rate was very reasonable, and the room was lovely and quite spacious. It was also very quiet since it is not located in a busy area. They are pet friendly in every sense of the word. There is no extra fee for your pet. There... more

On Dec. 23rd, my wife, two daughters, and I stayed at the Holiday Inn Express. in Martinsburg, WV. I booked it online and explained we'd be arriving @ 10 PM. The room I requested was ready and waiting for us. The hotel was clean, well taken care of, and the continental breakfast was good. Except for the beds being a... more

This is a new H.I.E., and so immaculate and pretty. The staff is just terrific, and the prices unreal (we stayed around Christmas for about $50 one night, for the best king *suite* in the place.) We always stay at this hotel when we go through that part of the country. It's *out* but there's a Domino's right next door,... more