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Quality Inn

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1185 Airport Road, Fairmont, WV 26554
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1 room 1 guest
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71 Reviews from our TripAdvisor Community

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Traveler rating
    13
    7
    17
    17
    17
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22
21
2
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Itmann, West Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We had the air conditioner on, but was still too hot. It would cool off and then before you know it, it's burning up hot again. Beds so uncomfortable that we didn't sleep well. Friendly staff. Clean room. However, some rooms looks like electronic locks while ours had an actual key. Will not be staying here again. Cheaper..yes, but you... More 

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Scottsdale, Arizona
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Traveling East to West on I40, this stay was comfortable and convenient even though there was a band of motorcycles staying at the location on 7/24/15. Only issue was a broken window lock on room 177 which caused no alarm with us since we are always protected. Room was clean along with bathroom. Did not partake of the free breakfast... More 

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fairmontqualityinn, Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Marshall... More 

atlanta
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed July 29, 2015

I stayed here on 7/24/2015. It was a last resort type situation. We'd driven around West Virginia looking for 2 rooms and to no avail, until we found this place. We were driving back to GA from Canada. So we were tired.... There was some type of bike event going on in the area. Upon check-in, everything seemed ok. The... More 

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fairmontqualityinn, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Travelers are raving about these Fairmont hotels

Hamilton, Canada
Level Contributor
83 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 15, 2015

This hotel has been completely renovated, and it showed. Everything seemed new, clean and inviting. The room was a bit small, but it was clean and well appointed. The beds were comfortable. The breakfast room was large and the breakfast was quite good. The pool was average-clean and warm. My only issue with this hotel is when I returned home... More 

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Elizabeth P, General Manager at Quality Inn, responded to this review

Thank you so much for your wonderful review. I'm thrilled to hear that you had a pleasant experience during your recent stay at our hotel. We have worked so hard to improve our property and provide a better experience for our guests. It is always nice to hear that all our hard work has made a difference and provided our... More 

Key West, Florida
Level Contributor
271 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed June 6, 2015

This review starts off with Paul and Paula at the desk being very friendly and welcoming. Excellent size fridge, had a microwave, big closet and a spacious room. The room was clean the bed had 4 pillows on it, the TV had 74 stations listed and 3 weather stations to choose from. Great shower pressure and efficient WI FI. The... More 

Was this review helpful? Yes 1
fairmontqualityinn, Manager at Quality Inn, responded to this review

We are very pleased to see how happy you were with our accommodations. We here at the Quality Inn strive for excellence in all out departments and we are very pleased to see our hard work is paying off. I would personally like to thank you for taking the time and taking the survey and also leaving your comments. We... More 

Lexington, Kentucky
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 29, 2015

This was our stopping place on the way home from Rolling Thunder in Washington DC. We arrived late evening and the checkin was friendly with Paula. The rooms are nice, it's a quiet hotel with a nice diner next door. We did have a problem leaving the next morning. I went back to the room after packing my motorcycle to... More 

Was this review helpful? Yes 1
fairmontqualityinn, Manager at Quality Inn, responded to this review

I would personally like to apologize for the events on the morning of your checkout. Your housekeeper had it on her paperwork that you all were staying over which is why she didn't wait to make sure you were gone before coming in the room cause she didn't know you were checking out. I was the gentleman working the desk... More 

Silver Spring, Maryland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

Seems like they almost done with major Reno . Landscaping in progress... Stayed at this hotel for 2 nights a few weeks ago...I love the location of this property... Next to DJ Dinner ,Cooper Grill , Cracker Barrel ..you can walk to all this three places The staff were nice each time we arrived or left and always said hello... More 

Was this review helpful? Yes 1
fairmontqualityinn, Front Office Manager at Quality Inn, responded to this review

Dear Mo , Thank you for your five star review. . I am thrilled to hear that you found the service of our staff to be the, "friendliest and most helpful of any hotel you have experienced" I look forward to sharing your gracious comments with the entire team. I am delighted that you found the location fantastic . Thank... More 

ohio
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 27, 2015

We were driving through Fairmont from Maryland. Tired from traveling we looked for a room. On the highway sign we saw this one listed, so chose it. While looking for it, we missed the entrance because it sits way back off the road. We asked for a room, the attendant was very nice. The room was nice, breakfast was good,... More 

Was this review helpful? Yes 1
fairmontqualityinn, Front Office Manager at Quality Inn, responded to this review

Dear Guest, Thank you so much for your five star review. I am delighted to hear that we were able to exceed your expectations overall on your recent stay. I am so happy to know that you found the service from our staff to be perfection, I look forward to sharing your feedback with the entire team as I know... More 

Toronto, Canada
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed April 6, 2015

We stayed at this hotel on our way to Florida. We had a great night sleep and had a great breakfast. The check in person was very polite and kind. We spent a total of $86.24 for the night and would stay again.

Was this review helpful? Yes 1
Elizabeth P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to respond to our survey. I'm pleased to learn that you had a great experience while staying at our property. We hope to see you again on your next trip this way. Sincerely, Elizabeth P. General Manager More 

West Virginia
Level Contributor
112 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed January 2, 2015

I don't want to pile on, given that I stayed in the midst of some major renovations. The room itself was clean, but hallways smelled like smoke and the internet was very slow. I'd be glad to give them another shot as the renovations wind down. (Also, for TripAdvisor - this is now a Quality Inn!)

Was this review helpful? Yes 1
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