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Quality Inn

2.0 of 5
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1185 Airport Road, Fairmont, WV 26554
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Quality Inn
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Ranked #7 of 10 Hotels in Fairmont
A recent review
5 of 5 stars reviewed 4 weeks ago
Diamond3650 Key West, Florida
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67 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Key West, Florida
Top Contributor
245 reviews 245 reviews
51 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This review starts off with Paul and Paula at the desk being very friendly and welcoming. Excellent size fridge, had a microwave, big closet and a spacious room. The room was clean the bed had 4 pillows on it, the TV had 74 stations listed and 3 weather stations to choose from. Great shower pressure and efficient WI FI. The... More 

Was this review helpful? Yes 1
fairmontqualityinn, Manager at Quality Inn, responded to this review

We are very pleased to see how happy you were with our accommodations. We here at the Quality Inn strive for excellence in all out departments and we are very pleased to see our hard work is paying off. I would personally like to thank you for taking the time and taking the survey and also leaving your comments. We... More 

Lexington, Kentucky
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 29, 2015

This was our stopping place on the way home from Rolling Thunder in Washington DC. We arrived late evening and the checkin was friendly with Paula. The rooms are nice, it's a quiet hotel with a nice diner next door. We did have a problem leaving the next morning. I went back to the room after packing my motorcycle to... More 

Was this review helpful? Yes 1
fairmontqualityinn, Manager at Quality Inn, responded to this review

I would personally like to apologize for the events on the morning of your checkout. Your housekeeper had it on her paperwork that you all were staying over which is why she didn't wait to make sure you were gone before coming in the room cause she didn't know you were checking out. I was the gentleman working the desk... More 

Silver Spring, Maryland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2015

Seems like they almost done with major Reno . Landscaping in progress... Stayed at this hotel for 2 nights a few weeks ago...I love the location of this property... Next to DJ Dinner ,Cooper Grill , Cracker Barrel ..you can walk to all this three places The staff were nice each time we arrived or left and always said hello... More 

Was this review helpful? Yes 1
fairmontqualityinn, Front Office Manager at Quality Inn, responded to this review

Dear Mo , Thank you for your five star review. . I am thrilled to hear that you found the service of our staff to be the, "friendliest and most helpful of any hotel you have experienced" I look forward to sharing your gracious comments with the entire team. I am delighted that you found the location fantastic . Thank... More 

ohio
Contributor
17 reviews 17 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 27, 2015

We were driving through Fairmont from Maryland. Tired from traveling we looked for a room. On the highway sign we saw this one listed, so chose it. While looking for it, we missed the entrance because it sits way back off the road. We asked for a room, the attendant was very nice. The room was nice, breakfast was good,... More 

Was this review helpful? Yes 1
fairmontqualityinn, Front Office Manager at Quality Inn, responded to this review

Dear Guest, Thank you so much for your five star review. I am delighted to hear that we were able to exceed your expectations overall on your recent stay. I am so happy to know that you found the service from our staff to be perfection, I look forward to sharing your feedback with the entire team as I know... More 

Toronto, Canada
Top Contributor
69 reviews 69 reviews
15 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed April 6, 2015

We stayed at this hotel on our way to Florida. We had a great night sleep and had a great breakfast. The check in person was very polite and kind. We spent a total of $86.24 for the night and would stay again.

Was this review helpful? Yes 1
Elizabeth P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to respond to our survey. I'm pleased to learn that you had a great experience while staying at our property. We hope to see you again on your next trip this way. Sincerely, Elizabeth P. General Manager More 

West Virginia
Top Contributor
104 reviews 104 reviews
49 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed January 2, 2015

I don't want to pile on, given that I stayed in the midst of some major renovations. The room itself was clean, but hallways smelled like smoke and the internet was very slow. I'd be glad to give them another shot as the renovations wind down. (Also, for TripAdvisor - this is now a Quality Inn!)

Was this review helpful? Yes 1
Warsaw Ohio
Top Contributor
60 reviews 60 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 13, 2014

This is now the Quality Inn and it looks like they're trying to improve the place. There is some remodeling going on but it appears they are doing it while we are out to work so no inconvenience. The place was clean, staff was nice and the bed was comfortable. They were able to accommodate my whole crew with 16... More 

Was this review helpful? Yes 1
Severn, Maryland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 30, 2014

Upon check in, I came to find that the Inn name changed to Quality Inn (thought I was not at the right hotel initially..very confusing) Other issues: not tidy (rm cleaner(s) seemed lazy and wouldn't thoroughly vacuum the whole room), floor was very squeaky to the point I even heard neighbors walking around (this place has got to be very... More 

Was this review helpful? Yes 2

Travelers are raving about these Fairmont hotels

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 24, 2014

The hotel was under repair or remodel. There were several "long term" rental rooms and were on first name nasis with the staff. Not very sound proof as we heard several arguments in the hallways and parking lot during the night.

Was this review helpful? Yes 2
Louisville, Kentucky
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 23, 2014

It is no longer a Comfort Inn, it changed to Quality Inn on September 22nd. The renovations on the outside have been going on for more than a year and it still needs work. They haven't gotten to the inside yet. When you arrive, no sign on the hotel, you are welcomed by several trucks and workers smoking and sitting... More 

Was this review helpful? Yes 3
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