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All 10 Fairmont hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   1185 Airport Road, Fairmont, WV 26554
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28%
Ranked #8 of 10 hotels in Fairmont
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52 people have reviewed this hotel

Traveler rating
    9
    6
    12
    12
    13
See reviews for
13
15
2
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Lafayette, LA USA
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

My Mom & I stayed at this property for 9 days. We chose this hotel for the convienent location (closest hotel to Crosswind Apartments where my son and his wife live). We needed a clean inexpensive place to stay while we helped out with a new grandbaby. I got a great deal on HotelCoupons.com making this the perfect choice for... More

Was this review helpful? Yes 1
Elizabeth P, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your very kind words. It is always a pleasure when someone enjoys their stay at your property and takes the to write a review. It shows us what we are doing right and on what areas we need to improve upon. As you know, we are in the process of a total renovation and we're... More

Toronto, Canada
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 12, 2014

OK, I don't have a mule but you get where I'm coming from. Some might describe this place as a "classic" or "original style" Comfort Inn, but don't be fooled. It's tired and in desperate need of something drastic. The room was basically clean but the beds, were in a word, soft and well used. The best part of our... More

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Elizabeth P, General Manager at Comfort Inn & Suites, responded to this review

I'm pleased to hear that you had a pleasant experience with our front desk agent. However, I do apologize for any problems you may have experienced. Thankfully, we are in the process of a total renovation which will include all new guest rooms and new beds. The new design for the bath rooms are wonderful and very up to date... More

Simcoe, Canada
Top Contributor
63 reviews 63 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed December 25, 2013

The desk clerk was helpful but that is the only good thing I can say unfortunately. The maintenance is poor (owners must be saving money)! Patch job in bath tub and peeling wallpaper. There was a musty smell in our room. Could not decide whether it was used by a smoker or just plain mould. Breakfast was adequate. Price higher... More

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fairmontcomfortinn, General Manager at Comfort Inn & Suites, responded to this review

I apologize for any problems you may have experienced while staying at our property. However, I would like to let you know that we are under new ownership and they are aware of issues with room condition etc. They are committed to improving our property and have started a total renovation project. We're very excited about the improvements that are... More

Ajax
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 29, 2013

This hotel appears to be under reconstruction and the outside looks OK -- with new stonework, siding etc. -- but the interior is a dump. CHOICE HOTELS SHOULD NOT ALLOW GUESTS TO STAY HERE until it is totally renovated. The plusses: a comfortable king bed and a good breakfast. The minusses: paper-thin walls (we could hear normal conversations, the engine-like... More

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fairmontcomfortinn, Manager at Comfort Inn & Suites, responded to this review

I would like to apologize for the negative experience you had at our hotel fortunately we are under new ownership and have recently began a full renovation. We have also addressed the cleanliness issues you stated in your review and hope that you will give us another chance in the future. MM Asst General Manager Comfort Inn & Suites More

Spartanburg, South Carolina
Top Contributor
161 reviews 161 reviews
158 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed November 25, 2013

Overall a very nice hotel with excellent staff, nicely appointed rooms (a little dated but still nice), pool area looked inviting, fitness center could use some updating on equipment 9worked well but older machines and no universal weight machine). breakfast was good with the standard fare. Would definitely stay here again when in the area

Was this review helpful? Yes
fairmontcomfortinn, Manager at Comfort Inn & Suites, responded to this review

I would like to say we appreciate your positive feedback as well as you taking the time to write something about our hotel at all cause all feedback be it positive or negative is considered by us all here at The Comfort Inn to be very valuable. We hope to see alot more of you in the future also wanted... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 3, 2013 via mobile

We had read the reviews and almost didn't stay here. The bed was fantastic. Room 144. It is dated but clean and comfortable. It is very quiet and had a nice breakfast. The desk staff were very nice and allowed us to see the room prior to paying. I would recommend it even though it is currently being upgraded.

Was this review helpful? Yes
fairmontcomfortinn, Manager at Comfort Inn & Suites, responded to this review

Thank you very much for your feedback we here at The Comfort Inn appreciate all feedback and i would like to let u know our crew has been working hard to move along the renovations and get the rooms updated for you and other guests enjoyment we hope you'll stay with us again soon and until then be well More

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 13, 2013

We booked 2 rooms in advance and arrived after a long drive. The hotel is under renovation that is desperately needed however there is no excuse for the fact that both rooms were DIRTY. The vacuum attachments had not been used resulting in an 1-11/2 of grim all the way around the room; the phone had accumulated dirt; bathroom floor... More

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port richey,fl
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 16, 2013

The outside of the hotel is undergoing renovations but once you make your way inside it was very nice. The customer service person was very nice and our room was very comfortable and clean. The breakfast was great. Lots to choose from...you won't go away hungry. Well worth the money. We even walked to the local diner for a quick... More

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Weedsport, New York
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 8, 2013

We stayed here one night. Didn't realize that the hotel was undergoing renovations so yes, there were areas roped off, construction tools and equipment around and it didn't look very pleasing outside but it really didn't affect anything as there was still plenty of parking and good, easy access to the main entrance. Our room hadn't been renovated yet and... More

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Rochester, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 15, 2013

We weren't told while making our reservation that the hotel was under construction. When we pulled up to the front, the building had no siding, there were scaffolds and workers and work trucks everywhere. The stairwell we walked through to get to our room had large reams of carpet, boxes, paint cans, etc... The room was ok to sleep in.... More

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Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Hotel
Comfort Inn And Suites
Comfort Hotel Fairmont
Comfort Inn Fairmont
Fairmont Comfort Inn
Address: 1185 Airport Road, Fairmont, WV 26554
Location: United States > West Virginia > Fairmont
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 hotels in Fairmont
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites 2*
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