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All 10 Fairmont hotels

Holiday Inn Express & Suites Fairmont

2.5 of 5 Hotel   |   2256 Landing Lane, Fairmont, WV
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86%
Ranked #2 of 10 hotels in Fairmont
Certificate of Excellence 2013
A recent review
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69 people have reviewed this hotel

Traveler rating
    46
    14
    4
    1
    4
See reviews for
37
8
1
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Innisfil, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently stayed at this HI while driving to Hilton Head. After a really long drive we were greeted with happy, friendly service at the front desk. So nice when you are tired! Our room was clean and our bed was perfect! We have never experienced such warm and inviting people as we did at this Holiday Inn in Fairmont. It... More

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you for taking the time to let us know that you had an enjoyable stay with us. We hope that if in the area again we are able to accommodate your needs. More

Pittsburgh
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 20, 2014

I had a great experience staying here for 2 nights. Very nice and accommodating staff. Very friendly. The place is immaculate. Within walking distance of the Cracker Barrel. Room was large with separate seating and had small refrig and microwave. Will stay then again when in town.

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

We are very pleased that you had a great experience and will love to have you stay with us again when in the area. More

Morristown, New Jersey
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 20, 2014

Overall, a great place to stay especially with family. Indoor pool, gym, nice options for breakfast all add to the stay. The staff is great! Super friendly and helpful and everything is clean and well organized.

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you for taking time to let us know that you had an enjoyable stay while here with us. We do hope that you are able to visit us again in the future. More

Tallahassee, Florida
1 review
4 of 5 stars Reviewed January 18, 2014

Immaculate room, friendly and accommodating staff, user-friendly Wi-Fi and business center until the morning I checked out when there was a sign in the elevators stating that the company that services this facility's wi-fi was having "problems nationwide". Thank goodness I had printed my boarding pass the night before. I saw no one in the pool, so I am assuming... More

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you very much for such a wonderful review. The pool is back in operating order. We hope to keep Patrick for as long as we can. He is a wonderful asset to our staff and we are very happy to have him and his customer service skills are exceptional. We do apologies for any inconvenience the wifi may have... More

Austin, Texas
Contributor
14 reviews 14 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 3, 2013

1 stars out of five, max, regardless of service. I can't conduct buisness here. I'm writing this review on the wifi features of my cell phone !! Also, the pool area has been out of service since October !!

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

I would like to take a moment to apologize for the slow internet and it dropping. To my knowledge we havent had any internet issues in the past few months. When and if you would experience problems with the internet if it is brought to our attention we can usually get the problem fixed fairly quickly. Unfortunately the pool has... More

Bristol, Connecticut
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 19, 2013

The staff was nice at the front desk when we arrived but very unprofessional. Joking and cutting up with other guests while we were waiting for assistance. When it was our turn, they were feverishly seaching for rooms to satisfy the reservation we had made days earlier. Rooms were clean, hotel was clean...they eventually came up with rooms for us... More

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

We would like to apologize for any inconvenience that occurred while you were here staying with us. This usually is not the practice of the hotel not being prepared for an arriving guest. We will take proper percausions and be sure that the entire staff is more aware of what is going on with all incoming guests. We do hope... More

Senior Contributor
33 reviews 33 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 21, 2013

The hotel is modern and clean, and the first Holiday Inn Express I have booked this vacation because Fairmonts, Hamptons, and Best Western's have come in cheaper for the same spec of having breakfast and indoor pool, and no really adverse tripadvisor reports. I was interested in seeing how the $20 or so more expensive Holiday Inn would compare. The... More

Was this review helpful? Yes 2
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you for taking a moment to let us know about your stay. We are glad to here that we were able to get you a room facing the direction that best suit your needs. We would like to apologize for the inconvenience of the pool being closed and lack of fresh fruit and hot oatmeal on the breakfast bar.... More

Lexington, KY
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 13, 2013

We stayed here because it was a new option in the area we visit. It was certainly a better option than the others in the immediate area. On check-in, I'm going to sound picky, but it wasn't a $130/night experience. The front desk clerk had on a plain t-shirt and no name tag. I wouldn't have thought she worked there... More

Was this review helpful? Yes 1
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you for letting us all know that you enjoyed your overall stay with us. We would like to apologize for the inconvenience of the pool being closed at the time of your stay. We do have dress down Friday with a dollar donation for adopt an angel at Christmas time in our area. However, they should have a name... More

Baltimore, Maryland
Top Contributor
53 reviews 53 reviews
13 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed October 7, 2013

We wanted a stopover between our home in Baltimore MD and our first major destination in Bardstown KY. (We were beginning a 15-day circuit of ten states.) We chose Holiday Inn Express, but we couldn't find it on our GPS. The staff informed us that they were so new that BPS hadn't tracked them yet, and they suggested we come... More

Was this review helpful? Yes 1
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you very much for letting us and all others know that you had a very enjoyable stay here with us. We do hope that you choose us again if your travels bring you back this way. More

Callaway, Maryland
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 30, 2013

We only stayed one night while passing through but were surprised at the quality for such a reasonable price. Nicely decorated, clean and a friendly staff. Our room even came with a mini fridge and microwave and separate seating area. Continental breakfast was nice. Only 18 miles from WVU so it is a nice place to stay while visiting there.... More

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you for letting us know your stay was enjoyable. We get a lot of feedback on our reviews and are always happy when comments are made. We are happy to hear that you will choose us again if ever in the area. More

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Additional Information about Holiday Inn Express & Suites Fairmont

Also Known As:
Holiday Inn Express & Suites Fairmont Hotel Fairmont
Holiday Inn Express & Suites Fairmont Hotel
Holiday Inn Express And Suites Fairmont
Address: 2256 Landing Lane, Fairmont, WV
Phone Number:
Location: United States > West Virginia > Fairmont
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 hotels in Fairmont
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Fairmont 2.5*
Official Description (provided by the hotel):
Holiday Inn Express and Suites in Fairmont has all of the amenities of the Holiday Inn Express brand plus a well trained and organized staff to make for the most pleasurable stay. The hotel is a brand new property. The extra quiet rooms are complimented by Holiday Inn's Simply Smart Bedding Collection with the added choice of firm or soft pillows, these features will help insure a great night's sleep. Every room in the hotel is equipped with a microwave and refrigerator for added convenience. There is also a work desk or table in each room. Whether traveling for business or pleasure this extra area will allow you to stay organized while away from home. The 37" flat screen TVs are the highlight of the stylish decor. The hotel is outfitted with hard wired and wireless high speed internet. You may choose to start your day with the many choices from the free Express Start breakfast such as tasty cheese omelets, piping hot sausage patties or bacon and delicious cinnamon rolls. The other useful amenities are the heated pool and spa, the 24 hour fitness center, the business center, guest laundry and a meeting facility for business meetings, luncheons and parties. We are right off of Interstate 79. Take Exit 133 (Kingmont Rd.) We are located near the Cracker Barrel. ... more   less 
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