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All 10 Fairmont hotels

Holiday Inn Express & Suites Fairmont

2.5 of 5 Hotel   |   2256 Landing Lane, Fairmont, WV
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83%
Ranked #2 of 10 hotels in Fairmont
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
CincinnatiVick Cincinnati
  • Overview
  • Reviews (80)
  • Photos (36)
  • Amenities
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  • Room tips (28)
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80 people have reviewed this hotel

Traveler rating
    50
    17
    5
    3
    5
See reviews for
40
11
1
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Cincinnati
Top Contributor
57 reviews 57 reviews
8 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have to first say that I was impressed when reading other reviews on this site that the hotel manager responded to most of them. How nice to know that someone cares and wants to improve the traveler's experience. We found the hotel clean and appointed as you would expect an HI Express to be. No surprises! My platinum status... More

Was this review helpful? Yes
Beckley, West Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first time at this Holiday Inn Express- I travel for business and every time I am in this area all the hotels are full. I am a loyal Marriott traveler but all the Marriott's were full so to my surprise this hotel is great! Very clean, large spacious rooms with shampoo, conditioner, bath gel, shoe shine towel,... More

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you very much for such a kind review. We are pleased that you were wowed by us and hope that you will continue to stay with us on your future trips to Fairmont. More

1 review
5 of 5 stars Reviewed 2 weeks ago

I would not change a thing! Besides being clean the other great thing about this hotel is the breakfast is open and fully stocked until 10am. The pool is well maintained and clean. Keep up the good work.

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you very much for your kind review we work very hard as a team here for a smooth stay for all of our guests and it is very nice to hear. We hope to see you again in the future. More

Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

It was nice and clean and the rooms were large. Our room was on the first floor and we had to deal with parking lot noise, noise from the hallway ...it was just noisy! The price was higher than average for a Holiday Inn Express and there was nothing extra for this price. The staff was nice and check in... More

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

We would like to apologize for any noise that you had while staying with us. We do appreciate you letting us know and we will work on keeping the noise down in the halls and parking lot for all future guests. We would also like to apologize that you were not recognized as a platinum member but assure you that... More

Crooksville, Ohio
1 review
2 of 5 stars Reviewed June 2, 2014

We have stayed at the Fairmont, WV Holiday Inn Express for the past three years. This year there were several issues: #1: We were not permitted to have the government rate. My husband is a disabled Marine with a credit card from a military credit union: this was not sufficient identity for him. #2: The room was dirty. There were... More

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Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

I would like to apologize for any inconvenience during your stay here at our facility. However, we do require a military ID to be provided in order to receive the discount, without that policy in place any individual could get the discount and it is reserved for those that have served our country in one way or another. Had the... More

Cincinnati
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 23, 2014

This was a great place to stay the night. Shirley (Night staff) was extremely helpful and very pleasant. Beds were the most comfortable I have slept on in a long time in a hotel. Very clean, modern and just a nice place to stay. Breakfast was good, hot and plenty of choices. I would definitely stay here again.

Was this review helpful? Yes 1
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

We thank you so much for your kind review. We are pleased to hear that you had a wonderful enjoyable stay and found the staff to be pleasant and helpful. More

Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 17, 2014

We stayed in Fairmont on our way through some ancestral sites in WV. This hotel was one of the best HIE properties we've stayed at. Small touches like the extra chair-side table were very much appreciated. Usually we have to use an upside-down trash can as a side table, as the chairs are usually too far from the nightstand. The... More

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

We are very pleased to here you enjoyed your stay with us and hope that if you are in the area you choose to stay with us again. On the down side we are actually in the process of switching out that type of mattress pad and getting something not so noticeable. We would like to apologize for any inconvenience... More

Titusville, Florida
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed May 17, 2014

We are Holiday Inn Express Rewards members.... We have a few problems with Holiday Inn Express chain including this location... We travel back and forth to Florida 2 , sometimes 3 times a year , with a minimum of 8 booking per year. First of all , we booked this room a month in advance , with the no cancelation... More

Was this review helpful? Yes 1
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

We would like to apologize for any inconvenience while here at our hotel. In order to receive points for your stay the rate does have to be over a certain amount to qualify. We rotate our breakfast to accomodate long term stays in the area so that they dont get burned out on the same thing every day. There a... More

Albuquerque, New Mexico
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 14, 2014

we were on our way home and had been driving for ten hours. we stopped at the holiday inn express and found out that they had only a couple of rooms left at a price we were not prepared to accept. turns out we found out later that with graduations, oil/gas/coal folks in town - most of the rooms were... More

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review

Thank you for your kind review. We do appreciate all of the feed back we can get. We are so pleased that you enjoyed yourself and do hope to you back in the future. More

Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 8, 2014

We have asthma and call ahead to make sure our hotel is suitable. We book 20-30 nights a year and find most hotels accommodating. We emailed and called this hotel and were assured that no strong cleaners would be used. When we arrived we found that the carpets in all the hotel rooms had been cleaned that day. The carpets... More

Was this review helpful? Yes 1
Tammy M, Manager at Holiday Inn Express & Suites Fairmont, responded to this review

We would like to apologize for any inconvenience with your reservation here at the hotel. The carpet cleaning was a last minute scheduling and needed to be done. We were sadened that the carpets took longer to dry than initially expected. We do hope that you would take this into consideration and place Holiday Inn Express and IHG hotels back... More

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Additional Information about Holiday Inn Express & Suites Fairmont

Address: 2256 Landing Lane, Fairmont, WV
Phone Number:
Location: United States > West Virginia > Fairmont
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Fairmont 2.5*
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Also Known As:
Holiday Inn Express & Suites Fairmont Hotel Fairmont
Holiday Inn Express And Suites Fairmont

36 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Express and Suites in Fairmont has all of the amenities of the Holiday Inn Express brand plus a well trained and organized staff to make for the most pleasurable stay. The hotel is a brand new property. The extra quiet rooms are complimented by Holiday Inn's Simply Smart Bedding Collection with the added choice of firm or soft pillows, these features will help insure a great night's sleep. Every room in the hotel is equipped with a microwave and refrigerator for added convenience. There is also a work desk or table in each room. Whether traveling for business or pleasure this extra area will allow you to stay organized while away from home. The 37" flat screen TVs are the highlight of the stylish decor. The hotel is outfitted with hard wired and wireless high speed internet. You may choose to start your day with the many choices from the free Express Start breakfast such as tasty cheese omelets, piping hot sausage patties or bacon and delicious cinnamon rolls. The other useful amenities are the heated pool and spa, the 24 hour fitness center, the business center, guest laundry and a meeting facility for business meetings, luncheons and parties. We are right off of Interstate 79. Take Exit 133 (Kingmont Rd.) We are located near the Cracker Barrel. ... more   less 
Number of rooms
71

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