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Clarion Inn

3.0 of 5 930 East Grafton Road, Fairmont, WV 26554
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Clarion Inn
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Clarion Inn
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92 reviews from our community

Traveler rating
    36
    22
    16
    12
    6
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24
16
10
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (25)
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There are newer reviews for Clarion Inn
See the most recent reviews
Delmont, Pennsylvania
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed August 8, 2014

Two requests I had made in advanced were fulfilled at check-in. The front desk staff (on 3 different occasions) were so friendly and welcoming. My hat goes off to the housekeeping staff, who not only did a great job cleaning my room, but were as hospitable as could be. So, a nice, clean comfortable room (bought 4 pillows to bring... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

I want to thank philly for going above and beyond she saw me walking to my room trying to carrie all my bags and my toddlers she step right in helped me carrie my bags to the room she has the most heart warming smile she made me feel very welcome at the hotel she also suggested to go down... More

Was this review helpful? Yes 1
JR B, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to tell us about your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our... More

Pennsylvania
Top Contributor
63 reviews 63 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 16, 2014

When you first walk in to this hotel it looks so clean and inviting. But, when we got to our room, which was non-smoking, it smelled so bad that I had to try and sleep in the car. After 2 hours in the car, I got up to try again. I didn't get much sleep as it smelled so bad... More

Was this review helpful? Yes 1
JR B, General Manager at Clarion Inn, responded to this review

I want to thank you for taking the time to share your experience while staying with us. We apologize for the inconvenience you encountered. I assure you that if the front desk staff would have been notified of the smoke smell and your asthma we would have been able to address the issue and possibly moved you to a different... More

Elkins, West Virginia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 14, 2014

For the 16th year our family has returned to the Clarion, ( Formerly Holiday Inn) for our reunion . Great service, friendly staff, and good value is why we return year after year. A big thank you to JR, (Gen. Mgr) , Kim , Ronnie, Brad, Amy and all the staff. You just can't beat the hospitality!

Was this review helpful? Yes 2
JR B, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to write a review of your experience while staying with us. The entire staff is delighted to know you and your family had another successful and comfortable reunion this year. We are looking forward in assisting with planning the next reunion. We look forward in seeing you again in the future. More

Clinton, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 14, 2014

The Clarion Inn, Fairmont has hosted our Family Reunions for many years now. The staff is so warm and friendly and always go above and beyond to meet our needs. The sales staff and catering staff where wonderful to work with. They again went above and beyond to meet the need of all family members 1 to 80. The kitchen... More

Was this review helpful? Yes 1
JR B, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to write a review of your experience with us. I am excited to hear you and your family had another successful family reunion again this year. It was wonderful to see everyone having a good time. The staff was very happy to assist with the planning and organizing of the functions and food services.... More

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

My husband and I recently stayed, and we really enjoyed our stay! The housekeeping was great. My housekeeper, Irene, was wonderful! She was great with directions! Very helpful! We will definitely be back on our next trip! The hotel itself was very clean! The pool was great, the kids loved it! The price of the room was a little more... More

Was this review helpful? Yes 1
JR B, General Manager at Clarion Inn, responded to this review

We are excited to hear you had such a great experience at our hotel. Our goal is to ensure each of our guests leave with a positive experience and it is great to see we were able to deliver on our promise to you. Irene is a true asset to our team and genuinely cares about the service she delivers.... More

Erwin, Tn
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 5, 2014

It is always a pleasure when you are in need to find wonderful people that will help you. Ronnie (Manager) and Carmen made me a very happy traveler. In need of a room late at night they made me feel special and found a room for me that was perfect for me and my family. This is what customer service... More

Was this review helpful? Yes 1
JR B, General Manager at Clarion Inn, responded to this review

Thank you for writing a review of your experience with us. It is great to hear you had such a wonderful stay. Ronnie and Carmen take great pride in the service they deliver to each of our guests and are true assets to our hotel. Thank you again for the review and we hope to see you again soon. More

Fairmont, West Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 4, 2014

Management and staff did an excellent job with our accommodations, food and all around care of our large Fraternal Order of Eagles state conference last month (June). The hotel manager and housekeeping supervisor were fantastic!! ( J.R. And Debbie),So wonderful to work with! I would highly recommend this hotel for conferences, meetings or personal stays. We were treated so very... More

Was this review helpful? Yes 1
JR B, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to review your experience. It was a pleasure to work with such a great group of people. The entire staff was excited to be here to assist and serve each of the attendees of the conference. Thank you for your loyalty and we hope to host another FOE conference in the future. More

Moundsville
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 1, 2014

Our Annual State Convention of the Fraternal Order of Eagles was held June 12 to June 15 ,2014. Jr General Manager went above and beyond to make our meetings , banquets and the room rate was Great. We could have not asked to be treated any nicer. The Front Desk , Executive Housekeeper her Supervisors, Commerical attentant and Room attendants... More

Was this review helpful? Yes 1
JR B, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to share your experience. We are all delighted to hear you had such a successful conference. Each of the staff members were insturmental in making it a success. It was a pleasure to work with with each of the conference attendees. This was truly a fun group to work with. Thank you for your... More

High Point, North Carolina
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2014

We recently took a road trip to Mass. from NC and back. We stopped in Fairmont WV (my hometown) on the way back and had no idea where to stay. We were exhausted and frustrated at this point since our car had just broken down and we had to spring for a new battery. We asked around town and everyone... More

Was this review helpful? Yes 1
JR B, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to share your experience while staying with us. We are excited to know that we were able to deliver upon our promise to you. Traveling can sometimes become stressful and I'm happy to hear Robin was able to relieve some of the stress. Robin is a true asset to our hotel and genuinely cares... More

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Additional Information about Clarion Inn

Address: 930 East Grafton Road, Fairmont, WV 26554
Phone Number:
Location: United States > West Virginia > Fairmont
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clarion Inn 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Clarion Hotel Fairmont
Holiday Inn Fairmont
Fairmont Holiday Inn

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