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Clarion Inn

3.0 of 5
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930 East Grafton Road, Fairmont, WV 26554
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Clarion Inn
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Ranked #4 of 10 Hotels in Fairmont
A recent review
3 of 5 stars reviewed 1 week ago
Wendy M Fremont, Ohio
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104 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Enola, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

This review is based on our stay last night where we paid $190 (with tax) for a room with two double beds. They could get away with charging those rates because of graduations in the area and we only stayed here because there were no other rooms anywhere else that was under $300/night. The lobby area was decent and the... More 

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JR B, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More 

Fremont, Ohio
1 review
3 of 5 stars Reviewed 1 week ago

We arrived early, and were placed in a room that smelled like dog. I love animals, own them myself, but I the room reeked! Then later I saw clumps of dog hair on the carpeting - obviously not swept at all. I went to front desk to report this, and the staff was VERY accommodating and moved us to a... More 

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JR B, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to share your feedback. I want to apologize for the condition of your first room. This is certainly not part of our Cleanliness Standards. We hope to welcome you back to our hotel very soon! More 

Canada
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were on our way home to Ontario from Florida and needed a one night stay. Clarion was adequate . It met our list of requirements : not too expensive, clean, easy access to a restaurant for supper, comfortable bed, and handy to the highway . We had a quick check in with a clerk and although the hotel was... More 

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JR B, General Manager at Clarion Inn, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! More 

Fairmont, West Virginia
1 review
4 of 5 stars Reviewed April 6, 2015

My daughter was baptized in November of this past year. We had a lot of family coming in from all over the tri-state area. I was looking for an easy dinner setting where we could all get together after the event. We had several members book rooms at the Clarion in Fairmont. I contacted Amber Walker, and she was wonderful!... More 

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JR B, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to share your experience with us. We take great pride in the services we offer. We hope we get another opportunity to host an event for you and your family. More 

Ontario, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed March 29, 2015

This is the place to go if you just need a bed to sleep in. The location was great being right off the interstate. There wasn't much of a choice of restaurants to go to in the area the hotel was located. The beds were comfortable and the pillows were great. The rooms were clean and spacious. The staff was... More 

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JR B, General Manager at Clarion Inn, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 15, 2015

This hotel is listed under the Choice a Hotel brand. Previous choice hotels provided us with very adequate accomodation but after our stay at this Clarion Hotel in Fairmont WV, I can no longer trust Choice and will look for another brand that insists on minimum standards. When we first entered this room (112), there was a very musty smell... More 

Was this review helpful? Yes 1
JR B, General Manager at Clarion Inn, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Travelers are raving about these Fairmont hotels

Rochester, New York
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 12, 2015

We were very satisfied with this hotel. It's located at a route 79 exit and was an easy off and on. Although it wasn't close to any restaurants, the on-site restaurant was more than adequate. Service was great, and the menu - although limited - offered enough variety to satisfy any palate. Our room was spacious, breakfast was good, and... More 

Was this review helpful? Yes 1
JR B, General Manager at Clarion Inn, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. More 

Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed December 27, 2014

We checked in today, Dec. 27, 2014. Water marks on ceiling. Torn and moldy wallpaper. Stains on bedspread. Dirty floors. Found toenail on floor. Not ours. Bug crawling up curtain. Dirty bathtub. Very bad experience. Room 112. Dusty furniture.

Was this review helpful? Yes
JR B, General Manager at Clarion Inn, responded to this review

I would like to take the time to apologize for the experience you had with your recent stay with us. Cleanliness is our top priority and I am disappointed that you experienced anything other than that. We are making continuous strides to deliver our promise to all our guests. I have forwarded your comments to our Executive Housekeeper as well... More 

Pensacola, Florida
1 review
5 of 5 stars Reviewed December 12, 2014

My stay here at this property was great. The hotel was clean and well maintained. The entire staff (management included) were friendly , courteous, and always eager to help. There were 2 particular employees that went above and beyond their job duties to ensure we had a great stay. They were in house keeping, Philly and Farmer, and when I... More 

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JR B, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to share your experience while staying with us. It is always our goal to ensure guest satisfaction and cleanliness. The staff members you mentioned in your review are pleased to see the positive comments you made. Again, thank you for sharing your experience and we look forward in seeing you in the future. More 

Jacksonville, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 9, 2014

I stayed and rented a meeting room for our business December 9, 2014. I cant believe how great the service was, the front desk clerk Ronnie Shuman was fantastic both days I stayed. He helped me with everything, the food was fantastic also. I also cant say enough about the Sales Manager Amber Walker who set up our room and... More 

Was this review helpful? Yes
JR B, General Manager at Clarion Inn, responded to this review

Thank you for the positive comments regarding your meeting with us. We take great pride in the service we deliver to each of our guests. Ronnie is a true asset to our hotel and we are delighted you were able to experience the services we offer. More 

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