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Clarion Inn

3.0 of 5 930 East Grafton Road, Fairmont, WV 26554
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Clarion Inn
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Clarion Inn
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98 reviews from our community

Traveler rating
    39
    23
    16
    13
    7
See reviews for
27
17
10
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rochester, New York
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were very satisfied with this hotel. It's located at a route 79 exit and was an easy off and on. Although it wasn't close to any restaurants, the on-site restaurant was more than adequate. Service was great, and the menu - although limited - offered enough variety to satisfy any palate. Our room was spacious, breakfast was good, and... More 

Was this review helpful? Yes 1
JR B, General Manager at Clarion Inn, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. More 

Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed December 27, 2014

We checked in today, Dec. 27, 2014. Water marks on ceiling. Torn and moldy wallpaper. Stains on bedspread. Dirty floors. Found toenail on floor. Not ours. Bug crawling up curtain. Dirty bathtub. Very bad experience. Room 112. Dusty furniture.

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JR B, General Manager at Clarion Inn, responded to this review

I would like to take the time to apologize for the experience you had with your recent stay with us. Cleanliness is our top priority and I am disappointed that you experienced anything other than that. We are making continuous strides to deliver our promise to all our guests. I have forwarded your comments to our Executive Housekeeper as well... More 

Pensacola, Florida
1 review
5 of 5 stars Reviewed December 12, 2014

My stay here at this property was great. The hotel was clean and well maintained. The entire staff (management included) were friendly , courteous, and always eager to help. There were 2 particular employees that went above and beyond their job duties to ensure we had a great stay. They were in house keeping, Philly and Farmer, and when I... More 

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JR B, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to share your experience while staying with us. It is always our goal to ensure guest satisfaction and cleanliness. The staff members you mentioned in your review are pleased to see the positive comments you made. Again, thank you for sharing your experience and we look forward in seeing you in the future. More 

Jacksonville, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 9, 2014

I stayed and rented a meeting room for our business December 9, 2014. I cant believe how great the service was, the front desk clerk Ronnie Shuman was fantastic both days I stayed. He helped me with everything, the food was fantastic also. I also cant say enough about the Sales Manager Amber Walker who set up our room and... More 

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JR B, General Manager at Clarion Inn, responded to this review

Thank you for the positive comments regarding your meeting with us. We take great pride in the service we deliver to each of our guests. Ronnie is a true asset to our hotel and we are delighted you were able to experience the services we offer. More 

Pensacola, Florida
1 review
5 of 5 stars Reviewed December 9, 2014

The staff was great,especially the housekeeping dept.Philly&Fammer were the best employees we always had fresh towels and coffee.I would definately suggest staying there.. my husband and I are planning another trip next year.

Was this review helpful? Yes
JR B, General Manager at Clarion Inn, responded to this review

On behalf of the entire staff, we would like to thank you for taking the time to share your recent stay with us. Our staff does a tremendous job and takes pride in the service they offer. We hope to see you again in the future. More 

Van Alstyne, Texas
2 reviews
2 of 5 stars Reviewed December 7, 2014

The staff was attentive and for most part considerate. All staff was very friendly, polite, always asked if guests needed anything. Ms. Robin Stewart, front desk person, was exceptionally attentive to guests needs.

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JR B, General Manager at Clarion Inn, responded to this review

Thank you for the positive comments about the experience you had during your stay with us. Robin is a true asset to our hotel and takes pride in the service she delivers to each of our guests. We hope to see you again on your next visit to the Fairmont area. More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 13, 2014

I recently had booked a room on the first floor and as soon as I started walking in the hall towards my room I noticed an extremely offensive odor was being emitted that smelled like weird soup this typical stench you get in run down apartment buildings being occupied by people who have just simply given up on life or... More 

Was this review helpful? Yes 1
JR B, General Manager at Clarion Inn, responded to this review

I want to take the time to apologize for the recent experience you had with us. Customer service and cleanliness are our top priority and I am disappointed that you did not receive the cleanliness we expect. We hold very high standards when it comes to cleanliness and it shows that you did not recieve that during your stay. I... More 

Morgantown, West Virginia, United States
1 review
5 of 5 stars Reviewed November 4, 2014

I scheduled one of their conference rooms for a business meeting here. The room was well prepared for us in advance and the staff was extremely helpful! We will definitely use the Clarion Inn for future meetings...Thanks Amber!!

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Barnesville, Ohio, United States
1 review
5 of 5 stars Reviewed October 29, 2014

This hotel is awesome to work with and the accommodations are excellent. The kindness of the staff is amazing and reassures you that there are still good people left in this world. The hot breakfast is great, the rooms, and restaurant / lounge and the location is great too. J.R. , Amber & Ronnie are all great to work with.... More 

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Port Hope, Canada
Top Contributor
97 reviews 97 reviews
28 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed October 16, 2014

Located at the top of a hill just off I-79 the gps may try to lead you astray. I saw the hotel when we were driving down the ramp and was able to find the driveway, despite what the gps was telling me. Check-in was fast and friendly. The lobby was nice and lead to a restaurant and lounge. I... More 

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Additional Information about Clarion Inn

Address: 930 East Grafton Road, Fairmont, WV 26554
Phone Number:
Location: United States > West Virginia > Fairmont
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Clarion Hotel Fairmont
Holiday Inn Fairmont
Fairmont Holiday Inn

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