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Holiday Inn Express Hotel & Suites Elkins

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50 Martin Street, Elkins, WV 26241
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Holiday Inn Express Hotel & Suites Elkins
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Holiday Inn Express Hotel & Suites Elkins
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120 reviews from our community

Traveler rating
    59
    49
    3
    5
    4
See reviews for
36
37
6
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Princeton, West Virginia
Contributor
19 reviews 19 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

A few years ago, my husband and I stayed at this property and were less than happy with our stay. However, HIE made it right and asked us to give them another chance. I am very happy that we decided to. Upon walking into the lobby, I was hit with a fresh and clean smell. I was greeted with a... More 

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Senior Contributor
21 reviews 21 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We decided to stay here considering the Hampton Inn was booked up. Upon arrival we stood at the front desk for at least 15 minutes waiting for the employee who was out front standing. Once employee was interested in checking us in it was smooth. Hotel was clean. Bed and pillows were comfortable. Breakfast was good. Our room was never... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Elkins, responded to this review

Dear Ernest B, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. We are glad to hear you found the hotel clean and the beds comfortable. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We... More 

King William, Virginia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 11, 2014

We booked our room staying one night for the Polar Express. The hotel is very clean. The beds were amazingly comfortable. Everything was very clean. The breakfast they provided was great. More then just grab and go food, serving eggs and pancakes. The pool was clean and they have a hot tub pool next to it. A very great place... More 

Was this review helpful? Yes 3
Morgantown
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 1, 2014

excellent hotel in this small city. Clean. Friendly. Great continental breakfast. Recommended a good restaurant, The Vintage, nearby which had good food and great service. Stayed there while fly fishing at Shavers Fork. Very comfortable and convenient

Was this review helpful? Yes 1
Wears Valley, TN.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 20, 2014

This hotel is not as nice as most of the Holiday Inn Expresses I have stayed in. The staff was OK and the building was so so but most HIE's are nicer. The room was not the cleanest I have stayed in. The bed had a thick perfume smell and there was hair on the pillow case and between the... More 

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ElkinsHIE, General Manager at Holiday Inn Express Hotel & Suites Elkins, responded to this review

Thank you for your review. I am sorry to hear about your experience. Our number one goal is to provide you with a clean, comfortable room. If anyone has an issue with their room, as that does happen from time to time, please come let us know and we will make it right. I hope that you give us another... More 

Durbin, West Virginia
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 26, 2014

My wife and I needed a place to crash for the evening as THICK fog was on the road. We found the staff really accommodating and friendly. The Breakfast bar has FAR MORE than most. Well worth it. The beds were super comfortable.

Was this review helpful? Yes 3
Great Smoky Mountains
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed October 26, 2014

The thing I dislike about HIE is the inconsistency between properties. This property was hopeful but then they lied to us right in the beginning. I asked about parking our motorcycles under their canopy which was out of the rain. They said the "fire marshal" prohibited them from allowing it. So, I called the fired marshal and was told they... More 

Was this review helpful? Yes 3
ElkinsHIE, Manager at Holiday Inn Express Hotel & Suites Elkins, responded to this review

I am sorry that you felt the need to call the Fire Marshal to see if we were lying to you. The fact is we were not. We are required by the Fire Marshal to keep the exits clear and open. Though there is no specific law stating that you cannot park you bike under canopy, based on the number... More 

Great Falls, Virginia
Contributor
20 reviews 20 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 26, 2014

Fairly standard Holiday Inn - in downtown Elkins - easy walk to city centre and restaurants. Hotel itself is what you'd expect for a Holiday Inn - rooms/bathrooms are clean, meeting all standards per their chain. They have cookies in the afternoon (in the breakfast area near the lobby). Their breakfast is fair - usual cold foods (cereals, bagels etc)... More 

Was this review helpful? Yes 1
Carlisle, Pennsylvania
Contributor
18 reviews 18 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 20, 2014 via mobile

The hotel is excellent and is in a great location. This is my 4th time at the Holiday Inn (I'm a Marriott person), but I will say this hotel is slowly convincing me to switch my loyalty! Close to downtown and the breakfast is food is good.

Was this review helpful? Yes 1
Lewes, Delaware, United States
Top Contributor
67 reviews 67 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 7, 2014

Above average motel. Very clean and easy to locate. Situated conveniently in the middle of town. The breakfast was above average and it was easy to get to restaurants and nearby entertainment. If we come to the Elkins area again, I would stay here.

Was this review helpful? Yes 1
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