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All 4 Cross Lanes hotels

Motel 6 Charleston - Cross Lanes

2.0 of 5 Motel   |   330 Goff Mountain Rd, I-64 West at Exit 47, I-64 East at Exit 47-A, Cross Lanes, WV 25313
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Motel 6 Charleston - Cross Lanes
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Ranked #4 of 4 Hotels in Cross Lanes
A recent review
5 of 5 stars reviewed 3 weeks ago
Fred H Atlanta, Georgia
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44 reviews from our community

Traveler rating
    8
    14
    6
    4
    12
See reviews for
9
9
6
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

I needed cheaper accomodations, and the Motel6 delivered. It was comfortable, and the staff is very friendly. I was welcomed by the manager, who said he was the new manager of this location he was friendly and talkative. THe room was clean and basic with lots of modern updates, but the laminate flooring was showing some age.. may need to... More 

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Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 28, 2014

As I walked in the front door @ 1:30pm after making a reservation, I was greeted with, "What do you want?" I was startled. I explained that I have a reservation and that I would like to check in. She then rudely told me I can't check in until 3 pm. after driving around the block for and hour and... More 

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6Team, Brand Experience Team member at Motel 6 Charleston - Cross Lanes, responded to this review

Dear Guest, Thank you for sharing your concerns. Please know the issues you describe are exceptions to our guest commitment and as such, we apologize. We invite you to contact our Guest Relations at 1-855-787-9864 to further address your recent stay, and help us provide a better guest experience the future. More 

Travelers are raving about these Cross Lanes hotels

Pearl, Mississippi
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 2, 2014

Driving through West Virginia, heading back south, and stopped at this Motel 6 near Charleston. Was pleasantly surprised that the rooms appeared to have been recently remodeled and looked really cool. It's right off I-64 and there are gas stations and a Bob Evans within walking distance. Recommend!

Was this review helpful? Yes 1
Durham, North Carolina
Contributor
18 reviews 18 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

I had heard this Motel 6 had undergone a complete renovation and was worth a try. It's prior record was not so good - lots of drugs, crime etc. I was pleasantly surprised. The room and bathroom was in like-new condition and very clean. Everything worked. Check-in staff was pleasant and helpful. And apparently the police regularly patrol the area... More 

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Illinois
Top Contributor
111 reviews 111 reviews
24 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 30, 2014

The front desk staff was very friendly and helpful when we arrived and checked out. There are a number of breakfast restaurants at the same exit on I-64 on the west side of the city. It is an old fashioned style motel and you can park right outside your room. The room had been totally refurbished and was nice by... More 

Was this review helpful? Yes 1
Richmond, VA
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed February 22, 2014

We booked a room at this place because we were traveling with our little dog. HOWEVER, after checking in I went to the room and almost fell over from the STINK when I opened the door. Went back to the desk and complained and was offered another room. Guess what, yes it STINKS too! In addition, my wife checked the... More 

Was this review helpful? Yes 1
Motel6, Owner at Motel 6 Charleston - Cross Lanes, responded to this review

Dear Haymaress, We apologize for the unsatisfactory conditions you encountered on your recent visit. The room odor & mattress cleanliness issues you described is not consistent with our standard for quality at Motel 6, and we are very sorry that you didn’t stay with us as a result. Thank you for your review; we take your feedback very seriously and... More 

Austin, Texas
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 16, 2014

The rooms at this motel are acually quite nice. What let it down was the location and the service. I got the feeling that the hotel is in a bad part of town. At night, there are some odd characters hanging around. The remote in my room wasn't working so I went up and asked the staff about it. A... More 

Was this review helpful? Yes 4
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 9, 2014

We have stayed here a few times over the last several years and it has gone quickly down hill , this was our last stay. As soon as the lights came on all you could see was a floor covered in hair like it had been washed and waxed onto the floor, Then we discovered there was one set of... More 

Was this review helpful? Yes 1
Georgia
Contributor
17 reviews 17 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 20, 2013

I wasn't expecting much, just a good night's sleep for not too much $$. The desk clerk was very friendly and helpful, got AARP rate of $45. Room was sparse but clean, 32" flat screen and king bed. I was very comfortable, slept well, did not feel unsafe and spent little money. I would come back.

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Pittsburgh, Pennsylvania, United States
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 12, 2013

I stayed at this Motel a couple weeks ago. No problems at all. THEN??? I booked a room last week. I'm a woman who works out of town and travels a lot. My husband wants me to be safe. I was given a room at one of the back lots - very secluded. I pulled up to 2 men drinking... More 

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Additional Information about Motel 6 Charleston - Cross Lanes

Address: 330 Goff Mountain Rd, I-64 West at Exit 47, I-64 East at Exit 47-A, Cross Lanes, WV 25313
Location: United States > West Virginia > Cross Lanes
Price Range (Based on Average Rates): $
Hotel Class:2 star — Motel 6 Charleston - Cross Lanes 2*
Number of rooms: 111
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Also Known As:
Motel 6 Cross Lanes
Motel Six Cross Lanes
Cross Lanes Motel 6
Cross Lanes Motel Six

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