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Sleep Inn & Suites

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15 Goff Crossing Drive, Cross Lanes, WV 25313
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Sleep Inn & Suites
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156 reviews from our community

Traveler rating
    119
    29
    5
    2
    1
See reviews for
40
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31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed in this hotel for a meeting in Nitro. Hotel was very clean, comfortable. Breakfast was good, and the night I was there, they offered "unstuffed" pepper soup as a complimentary dinner. Overall, I was very impressed with the staff and the room.

Was this review helpful? Yes
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Dear candiedick, Thank you for taking the time to write a review! We are so glad you were impressed - that is our goal! We strive to be the best hotel in the Charleston, WV area. Hope to see you again soon! Kind regards, Angela Harding ~ General Manager ~ 304.776.7711 More 

Logan, Ohio
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We came to Cross Lanes, WV to visit the Mardi Gras Casino just up the road from the Sleep Inn. The rooms were nice & very clean but the staff were superb!! Such a friendly group of people!! Didn't try the breakfast due to a Cracker Barrel right next door but it looked nice if you're in a hurry to... More 

Was this review helpful? Yes
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Dear Bluejacket23, Thank you for staying with us while visiting the Mardi Gras Casino! Our team appreciates your comments about their service! We strive to be the best hotel in the Charleston, WV area! We look forward to your next visit! Kind regards, Angela Harding ~ General Manager ~ 304.776.7711 More 

Aiken, South Carolina
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in the Sleep Inn during a time of impending floods, sliding rocks and mud slides due in part to rains and melting ice. The facilities at Sleep Inn were quite comfortable, always clean and neat as a pin,with staff always available. Delicious breakfast bright and early with sufficient quantities for everyone, fresh coffee and even popcorn in the... More 

Was this review helpful? Yes
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Dear Jerry G, Thank you for sharing your experience with other travelers. Our staff works hard to make this the best hotel in the Charleston WV area. We hope on your next visit we have better weather for you! Kind regards, Angela Harding ~ General Manager ~ 304.776.7711 More 

Marietta, Ohio
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

We've stayed here for quite a few yrs. now, and always find the hotel clean and neat. The staff very helpful and kind. It's centrally located to restaurants and businesses. We will "always" return. M.A. & J.

Was this review helpful? Yes
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Dear M.A. & J, Thank you for always choosing our Sleep Inn! We love to see our friends come back to visit us! Take care, Angela Harding ~ General Manager ~ 304.776.7711 More 

Atlanta, Georgia
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed there Feb 14th 2015 during a snow storm. First the good: The hotel staff were friendly and the room was OK and comfortable. They had an indoor pool and spa that felt great after a long day. We had already booked the room and then a snow storm hit and I am not sure how many people landed there... More 

Was this review helpful? Yes
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Dear simcoper, Thank you for staying with us on Valentine's Day. We are happy that you found the staff friendly and enjoyed the pool, spa, popcorn and cookies. It is unfortunate that when you stayed with us there was a snow storm and a large number of the staff could not make it in that morning, including the breakfast attendants.... More 

Bhopal, India
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Deserves all of the compliments and ratings. All is outstanding from staff to accommodations to a lot of nice small things; popcorn, nice cookies, how many places give the Wall Street Journal for free every day, even steamed rice on the breakfast buffet. Highly recommended. Plus a convenient Cracker Barrel across the street.

Was this review helpful? Yes
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Dear jimpatjr, Thank you for taking the time to tell other travelers about our Sleep Inn! We hope to see you again soon! Kind regards, Angela Harding ~ General Manager ~ 304-776-7711 More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed February 19, 2015

Clean, friendly ...For sure a top place to stay. Staff greeted us with cookies, popcorn and even hot soup on a cold winter's night. We come through here several times a year. ..we will definitely be staying here from now on.

Was this review helpful? Yes
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Dear swetmore80, We are happy to hear you will stay with us from now on. A return visit is the best compliment! We look forward to seeing you again soon! Kind regards, Angela Harding ~ General Manager ~ 304-776-7711 More 

Radford, VA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2015

Had a 2 night stay, Feb 9-11. As always, very professional staff, easy registration and checkout. Great hot breakfast. Room was very clean and tastefully decorated. Microwave and refrigerator included. Very pleasant visit

Was this review helpful? Yes
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Dear Pat R, Thank you for your review! We look forward to seeing you again! Kind regards, Angela Harding ~ General Manager ~ 304-776-7711 More 

Allentown, United States
2 reviews
5 of 5 stars Reviewed February 16, 2015

I travel for business almost every week. I am usually at a Choice Hotel due to limitations that company places on travel expenses. Typically the properties range from not so great to not bad. This Sleep Inn was like staying in a Marriott or Hilton. The staff was great and the rooms looked new, in great shape and clean. Coffee... More 

Was this review helpful? Yes
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Dear Bruce K, Thank you so much for the awesome compliments. The entire team appreciates your recognition of their efforts. We look forward to seeing you again! Kind regards, Angela Harding ~ General Manager ~ 304-776-7711 More 

Rensselaer, Indiana
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 11, 2015

Wow! This is a very excellent facility with staff that is unbeatable! Thanks for the hard work & dedication to people & their needs. We just had a great time & will return when we travel that route again. All parts of this stay were just wonderful! I do recommend this property highly! The king suite is very spacious &... More 

Was this review helpful? Yes
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Dear Tracy G, Thank you very much for taking the time to share your experience with others! We appreciate your recognition of our hard work and dedication. We hope to see you again soon! Kind regards, Angela Harding ~ General Manager ~ 304-776-7711 More 

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