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All 4 Cross Lanes hotels

Comfort Inn Charleston WV

3.0 of 5 Hotel   |   102 Racer Drive, Cross Lanes, WV 25313
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Ranked #2 of 4 Hotels in Cross Lanes
A recent review
3 of 5 stars Reviewed April 26, 2012
ohio1958 Kenton, Ohio
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142 reviews from our community

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    28
    12
    5
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45
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11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Inn Charleston WV
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Kenton, Ohio
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 26, 2012

We stayed here on the way home from Charlotte NC. I felt the no smoking room had an odor from the hallways being so smokey smelling. Room was clean. Breakfast was well stocked and kept clean. Desk staff was busy and did a good job when we checked in. Water did not drain out of the bathtub after using the... More

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Louisville
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 17, 2012

Stayed here on April 16th, 2012 and was surprised to find that there was no elevator and my mother was in a wheelchair, so everything has to be carried up the stairs. The front desk offered to get us a first floor room but the accomadations were different. I found the rooms to be very basic and the beds felt... More

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Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 28, 2012 via mobile

We stayed here in march 2012 for two nights. The rooms were clean and comfortable, the check in process was quick and easy, and the staff were very friendly and helpful. The free Breakfast each morning was great! I have a gluten allergy and often have difficulty finding safe foods to eat, and even I was able to enjoy some... More

Was this review helpful? Yes 1
north carolina
Top Contributor
74 reviews 74 reviews
72 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed February 7, 2012

I came to this hotel while heading to Indianapolis for Superbowl weekend. Got there in the evening and had to walk a very long hallway to my room. The door knob would not cooperate very well even after saying "open sesame" and getting a green light with that magnetic card. Had to get the houseman to help me out and... More

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ComfortInnWV, Owner at Comfort Inn Charleston WV, responded to this review

Thanks for the review. We are undergoing a 1M dollar upgrade to make your future stay even better. Thanks for being our guest. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 7, 2012 via mobile

Found our room clean. Was not fancy, but everything was in order and comfortable. Staff was very friendly. Not sure we saw one that did not greet us. Our son loved the pool. We did not eat the breakfast, but is appeared to have decent variety.

Was this review helpful? Yes
ComfortInnWV, Owner at Comfort Inn Charleston WV, responded to this review

Thanks for the review. We are undergoing a 1M dollar upgrade to make your future stay even better. Thanks for being our guest. More

huntington
1 review
5 of 5 stars Reviewed December 15, 2011

This hotel was a wonderful experience for me and my family. I have two small children and they loved the pool, especially the waterfall. My husband and I enjoyed the hot tub and fitness center the most. Our room was wonderful. The beds were very comfortable and my kids loved the big bathtub. It was very nice to have a... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2011 via mobile

This hotel had everything! Great rooms, nice pool and jacuzzi, huge complimentary breakfast! They even had a popcorn machine going all day. It's right down from the casino and they got us a shuttle that took us right to the entrance!

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toronto
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 23, 2011

We were not impressed with this Comfort Inn, even as "just a place to stop to sleep" on our way back home from the south. Although relatively clean, and no bugs, it is in dire need of refurbishing, and the long narrow hallway from our room to the lobby is depressing. Not as decent as many reviewers said it is.... More

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ComfortInnWV, Owner at Comfort Inn Charleston WV, responded to this review

Please call our General Manager at 303-552-9242 More

Ironton, Ohio
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 6, 2011

When visiting the casino and dog track at Cross Lanes, we always check first with this Comfort Inn. All employess have been great. They actually smile and speak to you. The room as good, the indoor pool has a beautiful background and large enough to enjoy. This Inn also has a great little bar that is open late. The prices... More

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Hiltons, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 1, 2011

Recently decided to stay here on an overnight trip to WV. Wanted to be close to the casino without actually staying at the casino. This property is perfect for that - very close. We got there a little early (2:45) - was advised no early check in. Not a problem - went to the lounge, had a drink and watched... More

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Additional Information about Comfort Inn Charleston WV

Address: 102 Racer Drive, Cross Lanes, WV 25313
Phone Number:
Location: United States > West Virginia > Cross Lanes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Charleston WV 3*
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Also Known As:
Comfort Inn Charleston Wv Hotel Cross Lanes
Comfort Inn Cross Lanes
Cross Lanes Comfort Inn

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