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All 4 Cross Lanes hotels

Comfort Inn Charleston WV

3.0 of 5 Hotel   |   102 Racer Drive, Cross Lanes, WV 25313
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68%
Ranked #2 of 4 hotels in Cross Lanes
A recent review
4 of 5 stars reviewed 3 weeks ago
TeamEarth Pembroke
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  • Reviews (134)
  • Photos (34)
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134 people have reviewed this hotel

Traveler rating
    64
    26
    27
    12
    5
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43
41
10
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
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English first
Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We called here while on the road and asked if they had 2-room suites. We were specific about 2 separate rooms, 1 for us, 1 for the toddler to sleep in. They said "yes" and they had such rooms available. We arrived and paid for a suite room. Of course, the suite is not a suite at all. It's a... More

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Pembroke
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I wish I could remember the names of those that provide excellent service as easily as those that provide the other kind of service. That being said the lady that checked us in was very kind and polite and speedy and efficient. The room was clean as was the rest of the hotel property that we saw. The free breakfast... More

Was this review helpful? Yes 1
Sewell, New Jersey
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The staff quickly made us feel welcome and were friendly and helpful throughout our 1-night visit. The indoor swimming pool was beautiful. The hotel, however, seemed dated and worm inside and out. The hallways were dark and the floor underneath the carpet seemed uneven. Even though it was a smoke-free facility, our room had a faint odor of smoke. The... More

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Rolla, Missouri
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 10, 2014

The location off the highway is convenient and the proximity to restaurants and gas stations is nice. We were staying during the middle of renovations at the hotel, so there was alot of unfinished areas that did not look great. We did have a room that was renovated and was a nice room, with a lot of space for our... More

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Fillmore, New York, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 9, 2014

We really enjoyed our stay! The room was s bit small with two king beds but the fridge and microwave were a really nice addition. Coffee in the room was good but not great. The continental style breakfast was just slightly below average, but covered all the basics (biscuits & gravy, powdered eggs, cold cereal, etc...). The indoor pool area... More

Was this review helpful? Yes 1
Blackwood, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 8, 2014

Well here I am again. Arrived early evening after an 18 hour journey from South Wales and was immediately impressed with the make over (which was in progress when I visited this time last year. Room was very clean and comfortable and got a good night's kip. The staff are very accommodating and made me feel very welcome as usual.The... More

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Bartlett, Tennessee
1 review
3 of 5 stars Reviewed May 31, 2014

While we were attempting to make reservations for travel across country, we contacted this unit based on the internet postings that stated they are a pet-friendly location. When we actually tried to book the room, we were told that they are "no longer pet-friendly". This is something that we thought other travelers might want to know.

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Glenwood, West Virginia
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 30, 2014

First the good news: We stay here whenever we can take a mini-vacation. It is very close to the casino and there is a free shuttle bus. There are two pools, one outside and one inside. Next to the pool is a bar. There is also an exercise room, and a great sauna as well as a hot tub. We... More

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Fort Wayne, Indiana
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 22, 2014

Heading home from Myrtle Beach, we had planned on staying in Beckley, but ran into 2 hotels with rude front desk clerks. We decided to move on and knew we needed to find something before Ohio. Comfort Inns are our usual first choice, so when our tired butts (myself and 77 year old mom) saw the hotel, we were happy.... More

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Hilton Head, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 21, 2014

The best staff of any hotel that I have stayed. Great room, indoor pool, lounge, lobby and breakfast area. The employees made us feel right at home. The service of a Ritz at a Comfort Inn. Great location next to the casino. We will be back!!

Was this review helpful? Yes 1
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Additional Information about Comfort Inn Charleston WV

Address: 102 Racer Drive, Cross Lanes, WV 25313
Phone Number:
Location: United States > West Virginia > Cross Lanes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Charleston WV 3*
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Also Known As:
Comfort Inn Charleston Wv Hotel Cross Lanes
Comfort Inn Cross Lanes
Cross Lanes Comfort Inn

34 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located next to Mardi Gras Casino in Cross Lanes, WV near Charleston, WV, we offer a 100% non-smoking hotel with a shopping center, theater, dining and attractions. We have 137 rooms, a Large Tropical Indoor Pool with Waterfall, Spa, Sauna, an Outdoor Pool, plus Fitness Center, Business Center with three computers with High-Speed Internet, and don't forget the Lazy Dog Saloon just off our large lobby with fireplace. FREE BREAKFAST Featuring: fresh scrambled eggs, bacon, sausage, flavored waffles, sausage gravy and biscuits, an assortment of donuts, bagels, pastries, cereal, yogurt, fruit, and juices. We also offer some unique services and features you may not find at every hotel, such as: Fully stocked Sundry Room, Guest Laundry, Picnic Area with grill, Pet-Friendly Rooms (Based on Availability) ,Coffee Bar in Lobby - fresh coffee with cookies (24 hours). From the moment you arrive at Comfort Inn we want you to relax and feel at home. Our helpful staff is there to welcome you and fulfill even the unexpressed wishes and needs of our guest. ... more   less 
Number of rooms
139

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