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All 4 Cross Lanes hotels

Comfort Inn Charleston WV

3.0 of 5 Hotel   |   102 Racer Drive, Cross Lanes, WV 25313
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Comfort Inn Charleston WV
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Ranked #2 of 4 Hotels in Cross Lanes
A recent review
5 of 5 stars reviewed 1 week ago
Budder75
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155 reviews from our community

Traveler rating
    77
    32
    29
    12
    5
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47
47
11
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

I recently visited the Comfort Inn at Cross Lanes West Virginia and enjoyed my stay. The manager Cindy Bagwell was extremely nice and helpful with my business situation. I found the rooms to be in excellent condition and would recommend it to my closest friends.

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Philippi,WV
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our families second time staying at this hotel. They have done some remodeling from the last time we were here. We arrived on Friday afternoon. Check in was fast and easy. The employees were so nice. Cindy, I think was her name, was at the desk when we first arrived. We checked in and went around to the... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed here twice already it is a very nice hotel to stay at it is, but when you reseve a room make shore you check to see if there will NOT be a hole bunch of routey kids there for football or something. we stayed on November 8, 2014 and checked out the next day. we got two rooms... More

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Beckley, West Virginia
Top Contributor
85 reviews 85 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

.....We stayed one night in this hotel and really enjoyed it !! The room was very clean , the staff was nice and helpful.... The hotel had a really nice indoor pool which was well taken care of and nicer than most hotel pools, there was also a outdoor pool... We ordered food from little bar in the hotel and... More

Review collected in partnership with La Quinta

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Elkins, West Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Comfort Inn was one of the best Choice hotels that I have ever stayed in. Amanda & Gail at the front desk were so friendly and helpful and Omar made a point to introduce himself to us and offer any assistance that we needed. The whole hotel was spotless. Room had everything that we needed- refrigerator, coffee pot, microwave,... More

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Canton, Michigan
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice Inn close to the local casino, Good breakfast, clean and has a nice bar with food. Stop here every year on way home from Hilton Head, SC. Easy on and off the freeway. Friendly staff and housekeeping.

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Orlando, Florida
Top Contributor
98 reviews 98 reviews
48 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is one of the nicest Choice hotels I have ever stayed in. We stayed here for a high school class reunion trip. The staff is very friendly. The hotel has been completely remodeled. It has a very nice indoor pool as well as an outdoor one. The bar is very casual and a nice place for friends to gather.... More

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Stambaugh, Kentucky
1 review
5 of 5 stars Reviewed October 15, 2014

This is the nicest hotel from check in to check out. Everyone is so friendly and accommodating. This is a very clean hotel. The breakfast was good and plentiful. We will definitely be staying here again in the future!!

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ComfortInnWV, General Manager at Comfort Inn Charleston WV, responded to this review

It is so pleasing to know you had a great stay with us on your recent visit. The staff will appreciate knowing you recognized them for their hospitality and the service given in the breakfast area. We look forward to your next visit with us. Kind regards, Cindy Bagwell, General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

Just left this hotel, and I loved it. It's a little pricey but if you take advantage of everything offered, well worth it. Hotel staff was super friendly and accommodating from the front desk, to cleaning ladies. Ordering in was a breeze with the provided list of restaurants. The restaurant/bar in the hotel was clean and nice. Our room, standard/... More

Was this review helpful? Yes 1
ComfortInnWV, General Manager at Comfort Inn Charleston WV, responded to this review

Thank you for your very nice words describing your recent stay with us. It's nice to see you enjoyed our various amenities and appeared to have enjoyed the entire property. Your comments on the great staff we have here is very appreciated. We look forward to making your next stay even greater. Cindy Bagwell, GM More

Morgantown, West Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 5, 2014 via mobile

very nice place to stay, very clean, everybody was nice there , no exeption ,everyone, from the reception to the room service, breakfast was delicious, internet is fast and good, bed was comfortable and clean, the only bad thing is when we used the bed for the 1st time we found some white hair everywhere, we spoke with front desk,... More

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ComfortInnWV, General Manager at Comfort Inn Charleston WV, responded to this review

Knowing that you enjoyed your stay with us and that the staff was so accommodating gives us great joy. It's nice for them to be recognized for their genuine caring service. It is disappointing to know that while your bed was comfortable and clean there were white hairs found on the bed. I am impressed to know my staff was... More

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Additional Information about Comfort Inn Charleston WV

Address: 102 Racer Drive, Cross Lanes, WV 25313
Phone Number:
Location: United States > West Virginia > Cross Lanes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Charleston WV 3*
Number of rooms: 139
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Also Known As:
Comfort Inn Charleston Wv Hotel Cross Lanes
Comfort Inn Cross Lanes
Cross Lanes Comfort Inn

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