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All 4 Cross Lanes hotels

Comfort Inn Charleston WV

3.0 of 5 Hotel   |   102 Racer Drive, Cross Lanes, WV 25313
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Ranked #3 of 4 hotels in Cross Lanes
A recent review
4 of 5 stars reviewed yesterday
  • Reviews (139)
  • Photos (52)
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139 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stopped at this location after a terrible experience a few exits earlier. I called ahead to ensure that there were rooms available, being it was getting late. Upon arriving the clerk was very accommodating and offered newly renovated rooms for both my husband and I and my brother' s family. Room was beautiful and clean. Woke up rested and enjoyed... More

Was this review helpful? Yes 1
Memphis, Tennessee
1 review
4 of 5 stars Reviewed 5 days ago NEW

Comfortable room with good access to parking lot. Staff very helpful at desk, lounge and breakfast room. Breakfast good selection and high quality, with a very pleasant attendant. Adequate seating for breakfast. Pool and spa area better than most I've seen this year. GPS did not recognize street address as in Cross Lanes, so had to call hotel to ask... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was very nice. Extremely clean. Nice, friendly, helpful staff. As a non - smoking person, this is one of the cleanest smelling hotels I have ever stayed. Though we didn't use the pools, both the indoor and outdoor pools were very nice. Hotel room was quiet, no road or traffic noise. Several nice restaurants nearby. Bar that serves food... More

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Stewartstown, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The indoor pool was a real treat but the hot tub was often being used by kids as a play pool, so it wasn't really available to use. The staff was very friendly and accommodating when we requested a room change. The breakfast was plentiful and there were several different hot food choices. The location was good and even though... More

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Johnstown, Pennsylvania
Top Contributor
96 reviews 96 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Mardi Gras Casino on a trip to Charleston. The room was clean and had all the amenities we needed. The hotel has two pools, a fitness center, and a bar. While we didn't use the pools, we checked them out. There were renovations being done at the hotel, and while they were visible, we never heard... More

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Charlotte, North Carolina
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 9, 2014

We called here while on the road and asked if they had 2-room suites. We were specific about 2 separate rooms, 1 for us, 1 for the toddler to sleep in. They said "yes" and they had such rooms available. We arrived and paid for a suite room. Of course, the suite is not a suite at all. It's a... More

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Senior Contributor
21 reviews 21 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 6, 2014

I wish I could remember the names of those that provide excellent service as easily as those that provide the other kind of service. That being said the lady that checked us in was very kind and polite and speedy and efficient. The room was clean as was the rest of the hotel property that we saw. The free breakfast... More

Was this review helpful? Yes 1
Sewell, New Jersey
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 5, 2014

The staff quickly made us feel welcome and were friendly and helpful throughout our 1-night visit. The indoor swimming pool was beautiful. The hotel, however, seemed dated and worm inside and out. The hallways were dark and the floor underneath the carpet seemed uneven. Even though it was a smoke-free facility, our room had a faint odor of smoke. The... More

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Rolla, Missouri
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 10, 2014

The location off the highway is convenient and the proximity to restaurants and gas stations is nice. We were staying during the middle of renovations at the hotel, so there was alot of unfinished areas that did not look great. We did have a room that was renovated and was a nice room, with a lot of space for our... More

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Fillmore, New York, United States
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 9, 2014

We really enjoyed our stay! The room was s bit small with two king beds but the fridge and microwave were a really nice addition. Coffee in the room was good but not great. The continental style breakfast was just slightly below average, but covered all the basics (biscuits & gravy, powdered eggs, cold cereal, etc...). The indoor pool area... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn Charleston WV

Address: 102 Racer Drive, Cross Lanes, WV 25313
Phone Number:
Location: United States > West Virginia > Cross Lanes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Charleston WV 3*
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Also Known As:
Comfort Inn Charleston Wv Hotel Cross Lanes
Comfort Inn Cross Lanes
Cross Lanes Comfort Inn

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Room/suite (13)
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hotels in Cross Lanes with
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Located next to Mardi Gras Casino in Cross Lanes, WV near Charleston, WV, we offer a 100% non-smoking hotel with a shopping center, theater, dining and attractions. We have 137 rooms, a Large Tropical Indoor Pool with Waterfall, Spa, Sauna, an Outdoor Pool, plus Fitness Center, Business Center with three computers with High-Speed Internet, and don't forget the Lazy Dog Saloon just off our large lobby with fireplace. FREE BREAKFAST Featuring: fresh scrambled eggs, bacon, sausage, flavored waffles, sausage gravy and biscuits, an assortment of donuts, bagels, pastries, cereal, yogurt, fruit, and juices. We also offer some unique services and features you may not find at every hotel, such as: Fully stocked Sundry Room, Guest Laundry, Picnic Area with grill, Pet-Friendly Rooms (Based on Availability) ,Coffee Bar in Lobby - fresh coffee with cookies (24 hours). From the moment you arrive at Comfort Inn we want you to relax and feel at home. Our helpful staff is there to welcome you and fulfill even the unexpressed wishes and needs of our guest. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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