We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn Charleston WV

3.0 of 5 102 Racer Drive, Cross Lanes, WV 25313
Hotel website
Hotel deals
Special Offer
Choice Privileges Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Comfort Inn Charleston WV
Professional photos View all
Browse nearby
Comfort Inn Charleston WV
Comfort Inn Charleston WV
Comfort Inn Charleston WV
Write a Review

159 reviews from our community

Traveler rating
    80
    33
    29
    12
    5
See reviews for
47
49
11
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
  • All months
    (159)
  • Mar-May only
    (26)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (27)
All months
Alexandria, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I found this hotel after a long drive at 9:30 pm, driving from Louisville to Alexandria. The hotel staff, Ricky, was so nice and accommodating, gave me a little price break as a walk in. Beautiful fireplace in the lobby, popcorn machine in the lobby, lovely, modern, large room with coffee and ample towels and toiletries. Again I emphasize top... More 

Was this review helpful? Yes
Charleston, West Virginia
Top Contributor
110 reviews 110 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great place to stay overnight or for an extended period. Staff very friendly, rooms easily accessible from lobby, indoor pool is refreshing, and all of the amenities were exceptional. Very conveniently located beside the interstate, near many restaurants, WalMart, Lowes and the casino. The rates are very competitive and the hotel is a fantastic home away from... More 

Was this review helpful? Yes
Kokomo, Indiana
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay at Comfort Inn in Cross Lanes was exceptional from the moment we were greeted at the door to the time we checked out. The Desk Clerk addressed us by name, and invited us to enjoy some warm cookies. Our room was attractive and inviting. The beds were extremely comfortable. The free breakfast offered the next morning was far... More 

Was this review helpful? Yes
Christiansburg, Virginia
Top Contributor
335 reviews 335 reviews
55 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We located this property using the Quality Inn website and made our reservation there. When we tried to enter the address into our car's GPS unit it could not be located. But the hotel had a very good map on their website AND it was easy to locate using the signs on the Interstate. Our room was large and immaculately... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 19, 2014

I recently visited the Comfort Inn at Cross Lanes West Virginia and enjoyed my stay. The manager Cindy Bagwell was extremely nice and helpful with my business situation. I found the rooms to be in excellent condition and would recommend it to my closest friends.

Was this review helpful? Yes
Philippi,WV
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 17, 2014

This is our families second time staying at this hotel. They have done some remodeling from the last time we were here. We arrived on Friday afternoon. Check in was fast and easy. The employees were so nice. Cindy, I think was her name, was at the desk when we first arrived. We checked in and went around to the... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed November 11, 2014

I stayed here twice already it is a very nice hotel to stay at it is, but when you reseve a room make shore you check to see if there will NOT be a hole bunch of routey kids there for football or something. we stayed on November 8, 2014 and checked out the next day. we got two rooms... More 

Was this review helpful? Yes
Beckley, West Virginia
Top Contributor
85 reviews 85 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 6, 2014

.....We stayed one night in this hotel and really enjoyed it !! The room was very clean , the staff was nice and helpful.... The hotel had a really nice indoor pool which was well taken care of and nicer than most hotel pools, there was also a outdoor pool... We ordered food from little bar in the hotel and... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes
Elkins, West Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 26, 2014

This Comfort Inn was one of the best Choice hotels that I have ever stayed in. Amanda & Gail at the front desk were so friendly and helpful and Omar made a point to introduce himself to us and offer any assistance that we needed. The whole hotel was spotless. Room had everything that we needed- refrigerator, coffee pot, microwave,... More 

Was this review helpful? Yes 2
Canton, Michigan
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 25, 2014

Nice Inn close to the local casino, Good breakfast, clean and has a nice bar with food. Stop here every year on way home from Hilton Head, SC. Easy on and off the freeway. Friendly staff and housekeeping.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Inn Charleston WV? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Charleston WV

Address: 102 Racer Drive, Cross Lanes, WV 25313
Phone Number:
Location: United States > West Virginia > Cross Lanes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Charleston WV 3*
Number of rooms: 139
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Hotels.com, Orbitz, TripOnline SA, Cheap Tickets, Choice Hotels, Odigeo and Tingo so you can book your Comfort Inn Charleston WV reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Charleston Wv Hotel Cross Lanes
Comfort Inn Cross Lanes
Cross Lanes Comfort Inn

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (2)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
0:30
Videos (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Room/suite (13)
Viewed
Pool/beach area (6)
Viewed
Hotel & grounds (7)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay