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All 2 Chester hotels

The Grande Hotel At Mountaineer

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Route 2, Chester, WV 26034
Hotel amenities
The Grande Hotel At Mountaineer
Ranked #1 of 2 Hotels in Chester
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87 reviews from our community

Traveler rating
    24
    34
    16
    7
    6
See reviews for
9
39
5
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (87)
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    (14)
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    (27)
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amherst
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Love going to Mountaineer Racetrack & Casino. We always stay in the Grande Hotel. Our room is always clean & they are very prompt to deliver anything to your room that you made need (coffee,towels,pillows,etc). Sometimes my husband is ready to call it a night from gambling earlier than I am. The easy access from casino to elevator makes me... More 

Was this review helpful? Yes 1
James S, Director of Hotel Operations at The Grande Hotel At Mountaineer, responded to this review

Shelly, Thanks for taking the time to post and for the positive review. I am happy to hear that you enjoyed your stay and the amenities that we have to offer. I will make sure that I pass along your compliments to the management and staff. Thanks again for the review and we look forward to seeing you again soon. More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We go to Mountaineer about every 2-3 months . We live closer to PA casinos but love coming here and bring our daughter she loves the pool. We get by far more comps here than any of the PA casinos. Free rooms and generous free play even though we are by no means high rollers. Love the remodeled rooms one... More 

Was this review helpful? Yes 1
James S, Director of Hotel Operations at The Grande Hotel At Mountaineer, responded to this review

Dave, Thank you for taking the time to post and for the positive review. We really appreciate the feedback. Happy that you approve of the remodel and will pass along your suggestions. We are currently working on upgrading our programming to all HD and expanding our channel lineup as well. We hope to have that completed by spring. Thanks again... More 

Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've been going to Mountaineer for MANY years. We absolutely love it. Recently Eldorado Resorts merged with Mountaineer and new owners have changed at least one rule that I noticed when we were there for New Years. There was a sign saying "we are a pet friendly hotel"...so I contacted the front desk to inquire. They charge $50.00 per night... More 

Was this review helpful? Yes 2
James S, Director of Hotel Operations at The Grande Hotel At Mountaineer, responded to this review

Thank you for taking the time to post and for the positive review. Yes, we are now dog friendly. We have set aside "pet friendly" rooms on both the smoking and non-smoking floors to better accommodate our guests. We have begun the lodge renovations and will continue them throughout the year. We have already replaced the pool cushions in the... More 

STRASBURG
Contributor
13 reviews 13 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is attached to a casino and we went to attend a Loretta Lynn concert. Our room was free, but even if we had to pay it was a beautiful room the staff was wonderful, the pool area is very nice and isn't normally overrun with kids because of being attached to the casino. We normally stay here several... More 

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James S, Director of Hotel Operations at The Grande Hotel At Mountaineer, responded to this review

We certainly appreciate your taking the time to post and for the positive review. Keep your eyes open for the concert lineup for 2015. Also, we hope that you will take the opportunity during your next visit to try our spa. The services there are wonderful. Again, thank you for the positive review and we look forward to seeing you... More 

Ohio City, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2014

Have been many times,but,the latest was thanksgiving evening with friends. We got 2 rooms. The rooms have been COMPLETELY redone,and are really lovely. The new beds are comfy,all new furniture,carpet drapes,and bathrm. It was just a nice warm cozy feel. Will be back down end of February.

Was this review helpful? Yes
James S, Director of Hotel Operations at The Grande Hotel At Mountaineer, responded to this review

Marlane, Thank you for the positive review. We were happy to hear that you enjoyed your stay and that you like the new rooms. We have started the renovations to the rooms in the lodge and the process will continue into next year. Thank you again for taking the time to post. We hope to see again soon. More 

Pittsburgh
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 29, 2014

I stayed here one night to meet up with my cousin whose golf club was having an event here. Our room was very nice. It seemed to have been recently remodeled, was clean, pretty, and didn't smell of smoke. We didn't use the pool areas, but they were very clean and inviting. We ate breakfast here at last year's event... More 

Was this review helpful? Yes
James S, Director of Hotel Operations at The Grande Hotel At Mountaineer, responded to this review

Patricia, Thank you for taking the time to post and for the positive review. We did recently finish remodeling the rooms in the hotel tower and have started the rooms in the lodge section as well. Happy to hear that you liked how they turned out. We are a smoking friendly casino but do have a non-smoking section for those... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014 via mobile

About every 6 months my husband and I go away for a night here and I use my coupons for a $39 weeknight. The updated rooms are amazing. Very modern and clean. I love the down feather comforters on the beds. And for $39 with the coupon its extremely well worth it. Plus we are only 35 mins from home.... More 

Was this review helpful? Yes 1
James S, Director of Hotel Operations at The Grande Hotel At Mountaineer, responded to this review

Thank you for taking the time to post and for the positive review. We are happy that you enjoyed our new rooms. We are proud of them too. We look forward to seeing you again soon. More 

Boardman, Ohio
Contributor
15 reviews 15 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 13, 2014

This was our fifth year going to the Grande Hotel to celebrate our anniversary. We stay at the tower side of the hotel and have always had a clean comfortable room. We're not big spenders when it comes to gambling. Penny slots are our limit. But, we do enjoy the OTB part of the casino and after a few hours,... More 

Was this review helpful? Yes 1
James S, Director of Hotel Operations at The Grande Hotel At Mountaineer, responded to this review

We appreciate you taking the time to post and for the positive review. We recently completed the renovations of the tower rooms and have begun the lodge rooms as well. We are happy that you enjoyed your visit and had a happy anniversary. We look forward to seeing you again soon. More 

Eastlake
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 18, 2014

I hadn't been to mountaineer in a while, so when I was offered a comped room, I decided to go with my sister for an overnight trip. I was disappointed to get a lodge room instead of the Grande because the last time my husband and I and another couple stayed there, it was pretty dismal. This was even before... More 

Was this review helpful? Yes 3
James S, Director of Hotel Operations at The Grande Hotel At Mountaineer, responded to this review

Thank you for taking the time to post. We appreciate the feedback and will use the information that you provided to improve the overall experience for our guests at Mountaineer. We finished the rooms in the tower last month and will be starting the lodge later this month. The armoires will be replaced with TV cabinets and new HD flat... More 

Travelers are raving about these Chester hotels

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 17, 2014

If you want to stay in the tower hotel book ahead of time. Call day of all they had left was a smoking room. Room it self was very clean. Looks like they updated the rooms they looked great. To me it's a big improvement based on what the rooms locked like. But an update bed would have been nice.... More 

Was this review helpful? Yes 4
James S, Director of Hotel Operations at The Grande Hotel At Mountaineer, responded to this review

Thank you for taking the time to post and for the positive review. We appreciate the feedback. We finished the rooms in the hotel tower and will starting the rooms in the lodge later this month. The mattresses were replaced in the tower during the renovation process to Sealy Posturepedic mattresses. I will pass along your comments regarding the food... More 

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Additional Information about The Grande Hotel At Mountaineer

Address: Route 2, Chester, WV 26034
Location: United States > West Virginia > Chester
Price Range (Based on Average Rates): $
Number of rooms: 354

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