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All 23 Charleston hotels

Country Inn & Suites Charleston-South

2.5 of 5 Hotel   |   105 Alex Lane, Charleston, WV 25304
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Ranked #13 of 23 hotels in Charleston
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 days ago
Nancy968 Hampstead, North Carolina
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84 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
Hampstead, North Carolina
Top Contributor
57 reviews 57 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very close to I77 with some truck noise ( we had an even numbered room) but we slept well due to an amazingly comfortable bed. Breakfast was okay, strange that they only had light cream cheese would stay there again. I don't smoke but nice that they had two outside tables for smokers.

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 25, 2014

In the past 4 months we have stayed at 4 different Country Inn and Suites. This one was the least value for your dollar. The front desk person had the attitude we were interrupting her when we checked in. When we saw her smoking in the hotel it should have been a clue things here we're not up to the... More

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Top Contributor
131 reviews 131 reviews
28 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed January 15, 2014

The front desk clerk was helpful and friendly. The room was clean and comfortable with lots of pillows, big bathrooms and plenty of towels. I was upgraded to a larger room with a sitting area just because and that was nice. The breakfast area was clean, and though I didn't eat much the breakfast was a fine selection. I would... More

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Fort Wayne, Indiana
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 10, 2014

I am a newby to Country Inn and Suites and I would stay in one again! The decor was done very nicely. For breakfast there was a good variety. Comfy beds and a great shower. There is an in-room micro-fridge. Just be sure to check the temp setting. All of our food froze.

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Berkeley Springs, West Virginia
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 30, 2013

We've stayed here many years over the holidays when visiting family in the area. A stay a couple years ago was bad (awful breakfast, pool closed without notice, general cleanliness issues) and, given his responses and non-apology, the GM didn't care so we stopped staying here. But, we travel with small dogs and this is one of the only properties... More

Was this review helpful? Yes 1
Marshfield, Wisconsin, United States
Top Contributor
143 reviews 143 reviews
34 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed October 5, 2013

We enjoyed our stay here. The front desk clerk was extremely friendly. The room was clean and comfortable. Breakfast area was clean, and breakfast was a fine selection. We used the pool and hot tub and both were clean. Our only complaint was the highway noise during the night, but only for the light sleepers in our group.

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Senior Contributor
24 reviews 24 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 30, 2013 via mobile

Easy on and off of expressway, room was clean, but thin walls you can hear people in next room and upstairs. Also window did not have solid curtain, we ended up putting extra bedspread over it. Restaurants and gas station close by

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 8, 2013 via mobile

I am very disappointed in the reviews as saying this hotel was worth a stay. Save your money not worth 100$ maybe $50. I never write reviews and by far I am not too picky bc as I said I would rather stay In the woods. Our first room smelled of smoke so we moved. Our second room we could... More

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Carlson Hotels C, Online Customer Support at Country Inn & Suites Charleston-South, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly at your... More

Rochester Hills, Michigan
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 3, 2013

We stopped in Charleston overnight on our way to North Carolina and landed in the area of the Country Inn. We priced the three in the general area and the Country Inn was the only one that gave the AARP discount. The room was very nice, we stayed on the main floor and it appeared to have been recently renovated.... More

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Philadelphia, Pennsylvania
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 14, 2013

My family usually stays at this hotel when we visit family. They are decent accomadations. Clean, not very modern, but freshly renovated as of Spring 2013. The staff is okay. They aren't very helpful and they are usually new, but they have compensated us numerous times for issues we find within the facility, which is nice of them. We went... More

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Additional Information about Country Inn & Suites Charleston-South

Also Known As:
Country Inn & Suites Charleston-South Hotel
Country Inn And Suites Charleston-South
Country Inn & Suites Charleston-South Hotel Charleston
Country Inn Charleston
Charleston Country Inn
Address: 105 Alex Lane, Charleston, WV 25304
Phone Number:
Location: United States > West Virginia > Charleston
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Charleston-South 2.5*
Official Description (provided by the hotel):
Come stay with us in the mountains! Our hotel is located in the beautiful capitol city of West Virginia. We have available numerous outdoor activities such as snow skiing, white water rafting, golfing and biking trails.Within one block of our hotel are many choices of restaurants, bowling and malls. We are also close to the Governor's Mansion, Appalachian Power ball park, WV Cultural Center, and The Clay Center for the Arts. ... more   less 
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