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Country Inn & Suites By Carlson, Charleston South

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105 Alex Lane, Charleston, WV 25304
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1 room 1 adult
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Country Inn & Suites By Carlson, Charleston South
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227 Reviews from our TripAdvisor Community

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Blacksburg, Virginia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed yesterday NEW

We have a dog under 10 pounds and we were put into a room that's assigned for pets. The room looked ok, and clean, but the carpet must have not been vacuumed. I took my shoes off and my socks were covered in what looked like white and grey dog hair. I mean absolutely covered. I'd rather pay more and... More 

Helpful?
Thank Y R
Columbus Ohio
Level Contributor
320 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 2 nights in January. the GOOD: 1. Parking is plentiful. 2. Breakfast is a full breakfast with egg's, sausage, bacon, waffles, and more. 3. Hot tub is big enough for atleast 8 people. 4. Pool was perfect temperature. 5. Room was clean 6. Extra pillows & blankets in closet. 7. TV worked and allowed us to connect... More 

Helpful?
Thank ThreeWiseMen1998
Centerville
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here on Jan 26th on our way to North Carolina. The place was very clean and comfortable. They had just gotten 20 inches of snow a few days earlier but the place was still very clean Check in ready when we arrived very late at night. Beds very co mfortable. Breakfast was very good and the breakfast lady... More 

Helpful?
Thank Dave T
Mary A, General Manager at Country Inn & Suites By Carlson, Charleston South, responded to this review

Thank you so much for taking the time to let us know how you enjoyed our hotel. I hope you got home safely, it was a mess out there! Thank you for your compliment, I will let me staff know about your review. Come back and visit again! More 

Tri-Cities, Washington
2 reviews
1 of 5 stars Reviewed 1 week ago

My 19 year old Son, Daughter In Law and infant Granddaughter are travelling cross country from Washington State to their duty station in Virginia Beach, VA. After having been on the road already for 10 hours, they attempted to get a room for the night and were denied because they are under 21. Even after explaining that he was traveling... More 

Helpful?
Thank Andrea U
Mary A, General Manager at Country Inn & Suites By Carlson, Charleston South, responded to this review

I sincerely apologize for your son not being able to stay with us. We should have absolutely let your son stay with us due to the fact he was Military. We do not rent to anyone under 21, but we should have made the exception because he was military. I have discussed this with my Front Desk and I can... More 

Berkeley Springs, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel! Rooms were nice and clean. The breakfast was amazing!!! Great place to stay!!! Job well done!!! I'll be seeing you again if I'm ever in your area again. I couldn't have asked for a better stay. Thank you!!

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
1 Thank djenkins1984
Mary A, General Manager at Country Inn & Suites By Carlson, Charleston South, responded to this review

I am so glad you enjoyed your stay with us here at the Country Inn and Suites. I hope you will stop back by if you are ever in the area. Thank you for the wonderful compliments, I will let the staff know! Mary Adams General Manager More 

Glen Dale, West Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was very helpful in giving us the best rate available. We were traveling home from South Carolina and had to stop for a Drs. appointment. We had our Golden Retreiver with us and weren't sure about staying in a hotel with her. The room was very clean and welcoming....not what I thought a pet freindly room would be.... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank paulasX2831VI
Mary A, General Manager at Country Inn & Suites By Carlson, Charleston South, responded to this review

We are glad you and your golden enjoyed your visit with us. We certainly enjoy seeing all the pets come down in the morning. I hope you can come and stay with us again. Mary Adams General Manager More 

Massillon, Ohio, USA
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Title basically says it. When we stay at a Country Inn & Suites, we expect a certain level of quality, because we've consistently gotten it. And this one is no different. Spacious rooms, good beds, good breakfast. Would stay again if in the area.

Helpful?
Thank exit322
Mary A, General Manager at Country Inn & Suites By Carlson, Charleston South, responded to this review

Thank you very much for choosing our Country Inn and Suites! I am glad you and your pet enjoyed your stay so much. Thank you for taking the time to complete this survey! Mary Adams General Manager More 

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