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Hampton Inn Charleston - Southridge

2.5 of 5 1 Preferred Place, Charleston, WV 25309
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Certificate of Excellence 2014
Hampton Inn Charleston - Southridge
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Hampton Inn Charleston - Southridge
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286 reviews from our community

Traveler rating
    166
    82
    23
    10
    5
See reviews for
93
59
9
88
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Charleston - Southridge
See the most recent reviews
Charlotte, North Carolina
Top Contributor
99 reviews 99 reviews
55 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed April 3, 2013

What is there to say about a Hampton Inn? When you're here, you're family? No, that's Olive Garden. We love having you here is actually their current slogan - and it may or may not be true, because it's a reasonable place to take the family, and generally properties are about the same from town to town. In this particular... More

Was this review helpful? Yes
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

jayseae, Thank you for the review! I'm glad to hear you enjoyed your stay and that our hotel fit so many of your needs while you were here. Thank you for the comments and we would love to see you again in the future! More

Maryland
Top Contributor
155 reviews 155 reviews
7 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed March 31, 2013

We came here after a night at the Hampton Inn Downtown Charleston, which was too noisy due to its location (at a freeway interchange). This was much better both in that regard and a better hotel overall. Service was quite good - they had a free pre-dinner hour with drinks (the beer was Bud Light which is below my standards,... More

Was this review helpful? Yes
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

chazzq, I'm glad you found our hotel a great stay, and am happy to hear that you received such good service. We appreciate the review and can't wait to see you again! More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 28, 2013 via mobile

I've stayed at Hampton inns before, and I always look for one whenever I go somewhere. They're my first choice for comfort and service! We stayed for 3 nights. The pool and hot tub were great for relaxing. The breakfast is the best complimentary breakfast I've had. It was a great stay and if I'm ever in the area again,... More

Was this review helpful? Yes
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

MollySmarr, Thank you for the review, and thanks so much for the photos you posted as well! I'm glad you enjoyed your stay so much. We look forward to future visits when you return to the Charleston Area. More

Cincinnati, Ohio, USA
Top Contributor
144 reviews 144 reviews
48 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed March 26, 2013

We stay here once a year and it is a reliable, convenient, great hotel year after year. This most recent visit was the most crowded I have seen the hotel because of some basketball and soccer tournaments but we still managed to have fun. Great public areas for the family to hang out in, wonderful pool area with cabanas and... More

Was this review helpful? Yes 1
Management response:

luckyno39, Thank you so much for the detailed review! We really appreciate our returning guests and are so glad you received such friendly service. Thank you again for pointing out your favorite things about our hotel and we can't wait to see you again! More

Shepherdstown, West Virginia
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 22, 2013

This is definetly a repeat visit hotel. I would highly reccomend it. My son was sick in our route and they gave a check in immediately when we arrived- 41/2 hours before check-in time. All staff were helpful

Was this review helpful? Yes 2
Rocky Mount, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2013

The Hotel had changed hands since our last visit. It was really nice before, but now it's just perfect. The pool was so clean, the rooms were immaculate. The staff was over the top. The breakfast was delicious. It was just a very nice weekend. We needed directions to where our meeting was to take place and the lady at... More

Was this review helpful? Yes 2
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

Mary B, Thank you for the great review. It is great to hear that the service was great for you and that you feel the staff was over the top. It is also nice to hear that you will stay here again. I would like to correct one issue, the hotel has the same owner as previously. Thank you again... More

North Carolina
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 15, 2013

This was clean and very typical of a Hampton Inn. It was fine for one nights' stay; front desk was very friendly and helpful. The free breakfast in the morning is what you would expect, but broad variety of offerings - mostly cold. However, I thought it was good, well maintained and presented. This hotel is located just next to... More

Was this review helpful? Yes 2
HamptonCharlestonMGR, General Manager at Hampton Inn Charleston - Southridge, responded to this review

cubamom, Thank you for your review and I apologize for the breakfast that you experienced. I assure you that your concerns will be addressed. Thank you for the comments about the property and the staff & I hope to see you again in the future! More

Washington, Pennsylvania, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 7, 2013

this hotel was nice and clean....beds where a little to soft, but ok...pool was ok, nothing to great, but clean...room smelled clean, witch is alway a plus!!! this was the second time we stayed there...and sure we will be back next year...close to cabellas and walmart and also place to eat....dont recomend the eating at the hotel...slection is poor and... More

Was this review helpful? Yes 2
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

Shannon H, Thank you so much for the kind review! I'm sorry the breakfast wasn't up to standard and I assure you that it will be addressed immediately. I'm glad to hear you had a good time and it's great to see that you will be back here next year. We look froward to it! More

Pfafftown
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2013

What a refreshing change to know all of your linens, duvet included, had been washed!!! This is one thing that bugs me about most hotels- you never know when was the last time the bedspread had been cleaned, but here it was CLEAN! Very friendly staff!!! The pool looked great but we didn't use it. Overall, a very good experience.

Was this review helpful? Yes 2
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

Claire C, Thank you for the review! We are pleased to know you felt comfortable at the hotel and had such a great experience with the staff! We look forward to future visits. More

Madison, Wisconsin
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 4, 2013

The pool at this hotel is one of the nicest I've seen in a lot of travels. Rooms were nice, roomy and quiet. Breakfast was good with lots of options for everyone one from 16-year old to senior citizen. We liked this hotel.

Was this review helpful? Yes 2
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

jenehr, Thank you for the compliments about our hotel! We appreciate them and we look forward to seeing you again! More

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Additional Information about Hampton Inn Charleston - Southridge

Address: 1 Preferred Place, Charleston, WV 25309
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Charleston - Southridge 2.5*
Number of rooms: 139
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Also Known As:
Hampton Inn Charleston - Southridge Hotel Charleston
Charleston Hampton Inn

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