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All 23 Charleston hotels

Hampton Inn Charleston - Southridge

2.5 of 5 Hotel   |   1 Preferred Place, Charleston, WV 25309
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87%
Ranked #2 of 23 hotels in Charleston
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 7, 2013
The8racer
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264 people have reviewed this hotel

Traveler rating
    151
    78
    22
    8
    5
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87
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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There are newer reviews for Hampton Inn Charleston - Southridge
See the most recent reviews
Top Contributor
73 reviews 73 reviews
62 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 7, 2013

Everything was great from check in to check out. An abundance of competency and courtesy were displayed by the front desk staff who had us in our rooms in very short order. The rooms were among the better Hampton rooms we have stayed in. Very spacious room with a nice flat panel tv equipped with a ton of cable choices.... More

Was this review helpful? Yes 2
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

The8racer, Thank you so much for the kind comments about our hotel and staff. I'm grateful to hear you had such a good time with us and can't wait to have you return to our hotel. Thanks for the kind review! More

Toronto, Canada
Top Contributor
145 reviews 145 reviews
29 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed January 1, 2013

Stayed just one night in August 2012 and had no problems. Had planned to stay at the downtown Hampton, but very glad we changed to Southridge, with its convenient location close to shopping and restaurants. Our room overlooked the Quaker Steak House restaurant, and there was an event on there, but it didn't cause us any loss of sleep. Other... More

Was this review helpful? Yes 1
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

Bankerboy1947, I'm so glad to hear that your stay was good. We've found the best way to get to Las Trancas is to exit to the right around Quaker Steak and then turn left towards Cabela's. It's much easier than trying to go around on the other side. I'm glad your dinner there was enjoyable. We would love to see... More

Urbana, Ohio
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 25, 2012

We travelled to Charleston to celebrate Christmas with my sister and her family therefore spent Christmas Eve at the hotel. Check-in was smooth. All employees were helpful and friendly considering it was a holiday. We met a maintenance worker exiting the elevator upon our arrival and commented that it appeared he had been working hard. He smiled and said he... More

Was this review helpful? Yes 2
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

lady pilot, I thank you for taking the time to review our property and I'm glad you enjoyed your Christmas Eve stay with us. I hope to see you again the next time you come through Charleston! More

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 20, 2012

As a business traveler, restaurant proximity is always a plus, this place has it. But, if your business requires WIFI, this place is very poor. They have it, but the connection is such that they may as well not have it. Internet connections are important nowadays, especially in business, this one is incredibly slow, if it even works at all.... More

Was this review helpful? Yes 1
HamptonCharlestonMGR, General Manager at Hampton Inn Charleston - Southridge, responded to this review

BHO11, I am very sorry for your problems with the WIFI while you were here. I understand that it is very important to be able to stay in touch with your business while on the road and we are finalizing the details on our upcoming upgrade. This will allow us to expand the bandwidth available to our customers. I apologize... More

Huntsville, Alabama
Top Contributor
56 reviews 56 reviews
26 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 19, 2012

We stayed here for one night. We chose this hotel because it is close to the new Cabela's. Very convenient. We discovered it is also convenient to the Gander Mountain store. The front desk was very efficient. Our room was nice, clean, comfortable. The internet service was lousy. Very slow. There is a restaurant next door - not real close.... More

Was this review helpful? Yes
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

PickyEater31, Thank you for the review! I'm glad you liked your room, and I'm sorry about the quality of the internet connection. We are currently in the process of upgrading our connection to provide more bandwidth. I am glad that you enjoyed the location of our hotel as well. I look forward to seeing you again in the future! More

DC
Contributor
16 reviews 16 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 18, 2012

Stayed here for 2 nights 10/14-10/16 for business travel. Front desk staff was great and hooked me up with a quiet room. Hotel has a good breakfast buffet and assortment of drinks. Good gym as well with aerobic machines, benches and dumbells so you can get a quick all-around workout. I didnt hit the indoor pool - but it looked... More

Was this review helpful? Yes
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

cheedog, Thank you for the review and it is appreciated. I am happy that you enjoyed your stay, the fitness room and the location. I look forward to serving you again in the future! More

WV
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 15, 2012

Had some concerns after reading other reviews, but I found this hotel impressive. Room was clean and comfortable. More than enough towels. Pool was large and seating around it was plentiful. Great fitness area. Breakfast was great variety of fruits (oranges, bananas, and apples), eggs, sausage, waffles, cereal, yogurt, breads, muffins, juices, etc. Breakfast eating area had a counter with... More

Was this review helpful? Yes
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

Thank you for your detailed review. I appreciate your kind words regarding our hotel and the amenities that you enjoyed. I am sorry about the Wifi signal problems you experienced, and we are working toward fixing this problem. I have also instructed maintenance to check into the water pressure problem you mentioned. I hope we can serve you again in... More

Brooklyn, NY
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 2, 2012

The Hampton Southridge was decent, pretty much the clean facility, good service Hampton experience that we always have EXCEPT the breakfast at this location lacked the things I've come to appreciate about Hampton Inn versus some of the other chains ... grown up cereal, like Total; low-fat or low-cal yogurt; small individual containers of milk; a banana or two --... More

Was this review helpful? Yes
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

Thank you for the review, and I'm glad almost everything was up to the level you expected from a Hampton Inn. I am sorry that you didn't enjoy the breakfast selections during your stay, and we will work to make a more varied selection that will appeal to a wider range of guests. I hope you will give us the... More

Chicago, Illinois
Top Contributor
235 reviews 235 reviews
125 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed August 24, 2012

Had a week long business trip and picked this hotel due to favorable reviews. It was also near my business site and within the approved price range. Upgraded to a suite which was nice for a week. Breakfast looked like the usual Hampton but tasted better. Evening reception had nice beer and wine choice but spotty on the food varying... More

Was this review helpful? Yes
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

Thank you so much! It’s great to hear that you would like to stay here again. I’m glad you enjoyed the Manager’s Reception and I’m sorry the food varied so much, we will try to be more consistent in the future. Thank you again & I hope to see you on a future visit. More

Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2012

Seems that Charleston is a common place to stay the night if you are on your way from the midwest to North or South Carolina. Initially I reserved a room at the Holiday Inn Downtown, but their pool was not open, so they graciously called the Hampton Inn and allowed us to transfer our reservation there with no additional cost.... More

Was this review helpful? Yes
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

Thank you for your kind comments. We are so glad you were able to stay with us again and that you will consider staying here the next time you come to West Virginia. We are sorry about the odor in the bathroom that appeared both times you stayed with us. If you would please call us at 304-746-4646 and let... More

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Additional Information about Hampton Inn Charleston - Southridge

Address: 1 Preferred Place, Charleston, WV 25309
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Charleston - Southridge 2.5*
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Also Known As:
Hampton Inn Charleston - Southridge Hotel Charleston
Charleston Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Charleston #2 Family Hotel in Charleston #3 Romantic Hotel in Charleston
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the Southridge Shopping Center, the Hampton Inn Charleston-Southridge is just steps away from shopping and dining establishments. Close to major businesses in Charleston, yet next door to walking trails, swimming and skiing, this hotel is perfect for business and leisure travelers. Don’t forget to begin your day with a free, hot breakfast or a quick dip in the indoor pool. Also enjoy complimentary high-speed internet and business center for the duration of your stay. ... more   less 
Number of rooms
139

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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