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All 23 Charleston hotels

Hampton Inn Charleston - Southridge

2.5 of 5 Hotel   |   1 Preferred Place, Charleston, WV 25309
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87%
Ranked #1 of 23 hotels in Charleston
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 17, 2012
jrgray Chicago, IL
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  • Reviews (254)
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  • Room tips (30)
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254 people have reviewed this hotel

Traveler rating
    145
    76
    20
    8
    5
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82
53
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76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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There are newer reviews for Hampton Inn Charleston - Southridge
See the most recent reviews
Springfield, Ohio
1 review
2 of 5 stars Reviewed August 20, 2012

I have stayed at this establishment every August (for a family reunion) since they opened and have always enjoyed my stay, until this year! I was shocked to discover that the cleaning lady had taken my Urban Decay & MAC make-up along with my kids ipod shuffle. Not only were my things stolen, but the manager, Mike Carnemolla, never called... More

Was this review helpful? Yes
HamptonCharlestonMGR, General Manager at Hampton Inn Charleston - Southridge, responded to this review

Thank you for your comments, I am sorry for the incident that occurred during your stay. As discussed in our prior phone conversations, I hope the agreement we were able to come to with yourself and the other members of your party is to your satisfaction. I, again, apologize for the incident and wish you to know that we have... More

Chicago, IL
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 17, 2012 via mobile

Hotel was comfortable and staff was friendly. Room was on the small side but good for one night. Breakfast was limited but having free sodas was unique for a hotel breakfast. Location was nice with a lot of restaurants and shopping nearby.

Was this review helpful? Yes 1
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

Thanks for the comments and I’m happy that you found the staff friendly and the rooms comfortable. I will check into the breakfast offerings to see if we can expand it a little and I’m glad to hear you enjoyed the free soda. I hope you will give us the chance to be your hotel in the Charleston area again... More

Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 15, 2012 via mobile

Little mixup on room when we tried to check,but the staff resolved the problem in a short period of time. The room was very clean and comfortable. The continental breakfast was very good. All of the staff was very helpful and courteous. All and all was a very nice stay.

Was this review helpful? Yes 1
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

I’m sorry about the mixup, but I’m very glad we were able to get it fixed to your satisfaction quickly. Thank you for the compliments on the room, staff and breakfast. I hope we can serve you as your getaway hotel again in the future! More

Charlottesville, VA
Top Contributor
75 reviews 75 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 14, 2012

Room and service fine, our room was on busy side of hotel but still reasonably quiet. Breakfast area/lobby larger and nicer than most Hamptons. Mixed location: Good in being located in midst of active commercial area with numerous dining choices nearby plus gas and ample retail, bad in being about 5 miles off I-64 so a bit out of the... More

Was this review helpful? Yes 1
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

Thank you for the nice review! I am glad you enjoyed your stopover with us and that you liked the proximity to the dining and shopping that surrounds us. Thank you for staying with us and I hope to see you again when you have another trip through the area! More

Waterford, Michigan
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 5, 2012

Stayed at the hotel en route to family vacation spot. Chose it because of others's ratings. It cost about $155 for a double. Rooms were clean, beds were better than others. Some of the bathroom was showing signs of age (cracked tub insert, etc.), but still a decent place. Reception was luke warm when we checked in. The gent the... More

Was this review helpful? Yes 2
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Thank you for the review. I am sorry that you had a less than stellar reception at your check in and will bring that to our Front Desk’s attention. I am pleased that you enjoyed the great number of dining possibilities that exist within walking distance, and I apologize again for the experience you had at breakfast. I will be... More

Charleston, West Virginia
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 26, 2012

Most hotels in Charleston and older outdated and overpriced. This Hampton is one of the better I have stayed in. Its close to many places to eat. I loved the free soda fountain in the lobby. All hotels should do this.

Was this review helpful? Yes
HamptonCharlestonMGR, General Manager at Hampton Inn Charleston - Southridge, responded to this review

Thanks! I appreciate your kind comments and I'm glad to hear you enjoyed our free drinks in the lobby. We think all hotels should do it to! I hope to see you again! More

baltimore md
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 21, 2012 via mobile

This is a great fine the hotel near downtown but far enough away and have more then you can find downtown charleston. Staff and hotel 5 rating So many choices of places to eat shop Gas station and car washes near Easy to fine

Was this review helpful? Yes 1
HamptonCharlestonMGR, General Manager at Hampton Inn Charleston - Southridge, responded to this review

Thank you for the review! I appreciate the comments about our location and staff. I hope to see you again and am glad to hear you enjoyed your stay! More

Gaithersburg, Maryland
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 14, 2012

for a good night sleep and a peaceful stay in Charleston, WV. Typical Hampton style know around the country; great hospitality, great night sleep, clean facility all around and good complimentary breakfast. Also, the indoor pool, sauna, exercise room, laundry room and plenty of nearby restaurants will be a bonus for some travelers. 

Was this review helpful? Yes 2
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

We always like to think that we’re "the right place" , but it helps to hear our guests say it ! Thank you for the positive review. I’m glad you enjoyed your stay with us and also that you liked our location and amenities. We hope to serve you again! More

Triangle, NC
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 8, 2012

Over 20 years we have stayed at different Charleston hotels on our way from home in North Carolina to the Mid-West. This hotel was a great find. It is in a good location for all levels of restaurants. It is also in a quiet location, no trucks, and no freight trains. What a peaceful night’s sleep! The room was clean... More

Was this review helpful? Yes 1
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

Thank you so much! I’m glad to hear that you had such a restful night. I look forward to seeing you again during your travels through Charleston! More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 3, 2012

Just completed a long, long stay at this hotel, usually four nights a week. I tried a number of hotels in the Charleston area and this one is hands down the best for the business traveler. Many of the other hotels are old and tired. This hotel shows only negligible signs of wear. It's about 10 minutes from the other... More

Was this review helpful? Yes 1
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review

I love to hear from our long-term guests about how their stays are! I do apologize for the slow internet speed you experienced and we are indeed working on a solution to increase the bandwidth for our guests. Thank you for your words about how responsive and friendly the staff was as well. I am grateful for the many PROS... More

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Additional Information about Hampton Inn Charleston - Southridge

Address: 1 Preferred Place, Charleston, WV 25309
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Charleston - Southridge 2.5*
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Also Known As:
Hampton Inn Charleston - Southridge Hotel Charleston
Charleston Hampton Inn

65 photos of this hotel

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Management photos: Courtesy of the property manager

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Room/suite (25)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Charleston #1 Business Hotel in Charleston
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the Southridge Shopping Center, the Hampton Inn Charleston-Southridge is just steps away from shopping and dining establishments. Close to major businesses in Charleston, yet next door to walking trails, swimming and skiing, this hotel is perfect for business and leisure travelers. Don’t forget to begin your day with a free, hot breakfast or a quick dip in the indoor pool. Also enjoy complimentary high-speed internet and business center for the duration of your stay. ... more   less 
Number of rooms
139

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