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Hampton Inn Charleston - Southridge

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1 Preferred Place, Charleston, WV 25309
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1 room 1 guest
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Hampton Inn Charleston - Southridge
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397 Reviews from our TripAdvisor Community

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Traveler rating
    237
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    30
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    7
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129
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Charleston - Southridge
See the most recent reviews
michigan
Level Contributor
78 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is quite a long way west of Charleston, on the edge of a huge retail development. The music blaring outside the lobby was a little off-putting but everything else was good. The well-lit bathroom with walk-in glass-door shower was a highlight: no more shower curtain – thank you Hampton! Everything was clean, including the breakfast area which was... More 

Was this review helpful? Yes 2
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear MIfamilyguy, We appreciate your comments, and I'm happy you liked the renovated bathroom. I am sorry about the music level, we've taken care of that so it is no longer and issue for our guests. Good to see you, and we can't wait until you return! More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a few days. This hotel is very quiet not once did I hear a sound from my neighbors. Breakfast was nice they had a lot of variety. Overall my husband and I enjoyed are stay and if we come back the charleston area we know where to stay !

Was this review helpful? Yes 4
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Melissa F, That is so great to hear! Glad you've found a new place to stay when you're in Charleston. We appreciate your comments and await your return! More 

South Carolina
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a top notch place , I was so impressed it was clean comfortable and the breakfast was Awesome ! Good area , Mcds across the street for us fountain coke lovers . The staff was very accommodating , I would recommend that with all of the hotels that are avail this is the one you want to go... More 

Was this review helpful? Yes 3
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear MomSharon, Awesome! So glad you enjoyed your stay. I can't think of a higher recommendation from our guests than that they will come back. I will be waiting for you to return! More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

I love this hotel! Beautiful indoor pool with hot tub, complimentary soda and amazing breakfast! My family and I enjoyed the pool, the later check out and the hospitality. The staff is very friendly and the hotel is very clean. Enjoyed it greatly!

Was this review helpful? Yes 3
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear TripAdvisor Member, We think you're Amazing too! Thanks so much for the great review! Happy to hear you enjoyed the pool and hotel, and I thank you for the kind comment about the staff, they are our best feature! More 

Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am a little late writing this review but wanted to comment about how wonderful the Hampton Inn and its staff were for our soccer team at the end of June 2015 when we needed to switch from our original hotel suddenly due to a water main break. Even though hotel rooms were in short supply in the Charleston area... More 

Was this review helpful? Yes 3
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear spsrcs95, No need to apologize, especially after such a review! I'm very glad we were able to help you and your team out during the Soccer Tournaments. It was a shame you had to change hotels during it, but I'm so happy we could accommodate you. I appreciate all the great comments about our hotel, and I thank you... More 

Columbus, OH
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked last minute after driving all day. There is a free Coke soda fountain in the lobby. Nice touch after a long time in the car. Room was immaculate (including the bathroom). Nice breakfast in the a.m., and friendly front desk staff. They had a nice pool although we didn't have time to use it. The hotel was further from... More 

Was this review helpful? Yes 3
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear msblueyes32, Happy you found us! Thank you for the recommendation and we'd love to see you again! More 

Orlando, Florida
Level Contributor
758 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 451 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Well, we didn't have reservations, even though we could have snagged a room on www.hilton.com or through tripadvisor; so, when we checked in there were no rooms with two double beds. However, for $10 more, we were able to get the Executive King suite, with a fold-out bed; and, a King. The room was very spacious; the front-desk personnel were... More 

Was this review helpful? Yes 2
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear acecafe911, Thanks! I'm happy we were able to accommodate you and fulfill your needs. Thank you for the compliments to the staff, and thank you again for being an HHonors Member! More 

Milwaukee, Wisconsin
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel had everything a travelling family would want. The staff was helpful in giving us suggestions of things to do during our stay. Hampton Inn Southridge is located with many restaurants and stores near by. There is a movie theater and activity center within walking distance.

Review collected in partnership with Hampton

Was this review helpful? Yes 3
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Karen W, Thank you so much! Happy to hear we were able to give great suggestions for your visit and that you enjoyed your time with us. More 

Lancaster County, Pennsylvania
1 review
4 of 5 stars Reviewed 4 weeks ago

I have been staying at this Hampton Inn for about 12 years and it's one of my favorites. The employees are very helpful and friendly and the newly renovated rooms are really nice. I love the new bathrooms and glass showers. But there is one thing that really bothers me. When they renovated, they replaced the TVs with these LG... More 

Was this review helpful? Yes
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Kevin H, I'm so glad you like the renovations, and we so greatly appreciate your loyalty. I'm glad you had a great time, and am sorry about the new LG TVs. We've contacted a local technician and they believe they know what the issue is. We are both working on a solution to this issue to correct it quickly.... More 

rupert, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Couldn't have asked for a better stay. Staff were very helpful and friendly. Rooms were clean and comfortable. Very nice remodel on bathrooms. Coffee was well stocked. Enjoyed having the fountain soda machine available in the evening.

Review collected in partnership with Hampton

Was this review helpful? Yes 3
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Stefani R, Excellent! That's what we love to hear! Thanks for spending your time in Charleston with us and we look forward to a future stay. More 

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