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Hampton Inn Charleston - Southridge

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1 Preferred Place, Charleston, WV 25309
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Hampton Inn Charleston - Southridge
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Hampton Inn Charleston - Southridge
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377 Reviews from our TripAdvisor Community

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Traveler rating
    223
    107
    27
    13
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (377)
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    (97)
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There are newer reviews for Hampton Inn Charleston - Southridge
See the most recent reviews
Goshen
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Such a comfortable and pleasant place. Slept like a baby and ate like a king. We had stayed at a terrible place the night before and this was such a welcome experience. Clean and comfortable. Will stay again when we are in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Bruce Y, Happy to hear you slept like a baby! Glad you could relax and enjoy your stay with us. I look forward to seeing you in the future, when you return to the Charleston area. More 

Gainesville
1 review
1 of 5 stars Reviewed 3 weeks ago

Don't use digital check in. I believe when you do you're supposed to have an opportunity to pick your room. When I used it I did not get to pick my room and wanted to change it upon check in. I was told by the person at the front desk "We cannot change your room when you check in online".... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Stacy S. H., I am terribly sorry about the issues you encountered with our Digital Check-in. From what we've seen this was during the time we had a large number of groups in the hotel and the selection of rooms was extremely limited, as they had pre-assigned rooms. I do apologize for the inconvenience you experienced. We have taken... More 

Sparta, MI
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were here to ride the Hatfield & McCoy Trails and found the Hampton. The staff was so helpful and friendly and the room was amazing. The bed was so comfortable after a long day of riding trails. We appreciated the laundry room. The breakfast more than we expected. I liked that coffee and a snack were available in the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear LindaVanderJagt, Trail-riding is fun isn't it! It can also be tiring. So glad the staff made you feel relaxed and appreciated. Thanks for the comments about them and the hotel. We look forward to seeing you again next time you come see the Hatfield & McCoy Trails! More 

Oklahoma City, Oklahoma
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean rooms, helpful front desk personnel, nice workout area, nice pool, friendly housekeeping, close to many different types of restaurants & stores, plus a breakfast second to none! From making the reservations personally by phone and arrival in a hurry to make a family gathering everything went extremely well - even when one of the maid found my 5-year-old grandson... More 

Was this review helpful? Yes 1
melissawv, General Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear tuxyouki, Thank you for your wonderful review! We're pleased that we could make your stay an enjoyable one. Family reunions and gatherings are some of our favorite reasons that guests stay with us and we look forward to seeing you again when you return! MCarnemolla General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This Hampton Inn is the only place I will stay when visiting southern WVa. The cleanliness of our rooms, the friendly and accommodating staff is wonderful. Also the location with shopping, speciality stores and entertainment within walking distance is awesome but the added plus is easy on and easy off I-119. No searching for your Hotel!!!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Brenda M, We appreciate the comments and recommendations! Glad to hear you had such a good time with us. We look forward to seeing you again. More 

Roanoke, Virginia
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've stayed here several times now. It's our favorite Hampton Inn out of the 40+ we've been to. We have 3 children who love the pool! It's large, has hot tub and is always perfect temp. Lots of nice seating area inside and out. Free soda fountain drinks. Free cookies. Receptions during the week with free wine, beer, and food.... More 

Was this review helpful? Yes 1
melissawv, General Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Team Tyler, Thank you for your review! We love our repeat customer and are thrilled that you and your family enjoy staying with us. Our newly renovated bathrooms are very exciting and we are so glad you like them! MCarnemolla General Manager More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stopped here for one night. It was the best hotel of our entire trip. The hotel has recently been updated and was modern, bright, and clean. The staff was friendly. Our bed was so comfy and the room was so dark that we slept in the next morning. The bathroom was bright and clean. The only thing that kept... More 

Was this review helpful? Yes 2
melissawv, General Manager at Hampton Inn Charleston - Southridge, responded to this review

Thank you so much for your compliments! We're glad you enjoyed your stay and were able to sleep in! We hope you can visit with us again soon! MCarnemolla General Manager More 

Kempner, Texas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was nice. The location is great. The room was spacious and the bed was comfortable. They had a very limited selection at breakfast and the construction in the hotel and the surrounding area of the parking lot was noisy, which made sleeping in past 9 am difficult.

Was this review helpful? Yes 1
melissawv, General Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Ronce73, Thank you for your review. We are glad you enjoyed your room and accommodations. We apologize for your breakfast and noise experience and will take a look at those items. Renovations are almost finished and we are looking forward to their completion! Hope you can stay with us again soon! MCarnemolla General Manager More 

Cincinnati, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was clean, lovely and comfortable. It has plenty of amenities like internet service, swimming pool and very nice breakfast buffet included with your stay. I would be more that happy to stay there again!

Review collected in partnership with Hampton

Was this review helpful? Yes 2
melissawv, General Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Penny M, Wow! That's quite a compliment! Thank you for staying with us and we look forward to your return! MCarnemolla General Manager More 

Lawrenceville, Georgia
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Three night stay, Saturday through Tuesday. Very clean which is most important. Good location. Good free breakfast. Nice big bathroom. Professional & friendly staff. Very close to many amenities, restaurants, grocery stores, etc. Two minor issues, the bed in our room was a bit lumpy and not as comfortable as we are used to at other Hampton Inns and our... More 

Was this review helpful? Yes 3
melissawv, General Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Heather D, Thanks for saying so many wonderful things about us in your review! We will take a look at the improvement opportunities you mentioned as well. Thanks again and hope to see you soon! MCarnemolla General Manager More 

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