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Hampton Inn Charleston - Southridge

2.5 of 5 1 Preferred Place, Charleston, WV 25309
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Certificate of Excellence 2014
Hampton Inn Charleston - Southridge
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Hampton Inn Charleston - Southridge
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317 reviews from our community

Traveler rating
    188
    90
    24
    10
    5
See reviews for
98
67
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99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stay at this hotel at least 4 times per year and I have never experienced the staff being anything less than Outstanding! They are always extremely helpful and so pleasant to talk with. This hotel is also in a great location, close to all kinds of restaurants and there are multiple places to shop...everything from Cabela's right next door,... More 

Review collected in partnership with Hampton

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

I stay at this hotel frequently and it's always a great experience. The staff is very friendly and helpful. Rooms are nice and clean. The location is great, lots of restaurants and places to shop. I highly recommend this hotel!

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HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Angie D, We appreciate the Recommendation, and thank you for your loyalty to the Hampton Brand. I appreciate the recognition of our staff and hope we can see you again soon! More 

Columbus, IN, United States
1 review
5 of 5 stars Reviewed 1 week ago

While traveling with the family for a "sporting weekend" we stayed at this Hampton Inn. Everything from the moment we checked in to the time we checked out was perfect. The hotel accommodations/service surpassed expectations. The property also sits in a commercial area that offers great dinning, shopping and entertainment options.

Review collected in partnership with Hampton

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HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Tim L, So happy to hear that your "sporting weekend" worked out for you so well. Thanks for the compliments and we appreciate them greatly. Hope we can give you another "perfect" moment again in the future! More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice location, lots of restaurants near by, plenty of shopping as well. Great staff, very friendly. Value for the money is great as well. Being close to Cabella's is great too. Two thumbs up for this Hampton!

Review collected in partnership with Hampton

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HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear John F, Thank you so much! We appreciate the compliments and are glad you had a great time and felt well taken care of while you were here. More 

Logan, West Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed there over a month due to relocation and in the process of buying a new house. It was a friendly stay. The staff made you feel like family. Awesome breakfasts,Mini store, all day fountain sodas. We stayed in a variety of rooms. Every room worth every dime. I highly recommend!

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HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Ballards2kids, Thank you for the recommendation and I am grateful that we were able to help you during your time here. Glad you were able to stay and good luck from the "rest of the family"! More 

Charleston, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My family thoroughly enjoyed our stay at the Hampton Inn Charleston - Southridge. The employees were very friendly and the room was exceptional. The pool/spa was an added bonus and we had so much fun there. We had a peaceful night's sleep and woke up to great selection of breakfast foods. A+!!

Review collected in partnership with Hampton

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HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dawn B, We're really happy to hear that you enjoyed your stay and I want to thank you for the compliments on our friendly staff. Glad to hear such a nice review, and we look forward to seeing you again soon! More 

United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 16, 2015

This hotel is much better than the other Charleston Hampton Inn. Employees are nicer, hotel is nicer, rooms are nicer. There are good restaurants very close along with fast food. Perfect for the business traveler. It truly is an oasis in the wilderness of bad hotels. I do wish that Hampton Inns would change their breakfast menu. It is the... More 

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HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

baligeek, Thanks for the compliments! It is great to hear how much you liked us. We will look into what we can do to add more variety to our breakfast. Thank you for your stay and we look forward to return visits! More 

Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2015

As I've mentioned in previous reviews, I have fallen in love with the Hampton Inn (whereas for 15 years I was a Marriott gal). The Hampton Inn is consistently clean and bright -with a friendly staff. This location only differed in that it was larger and more 'luxurious'! The gym is much larger, as is the swimming area (complete w/chaise... More 

Was this review helpful? Yes 2
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

AnnetteR, I'm glad you enjoyed your stay with us. I'm happy to hear of your love for Hampton and in particular your enjoyment of our property and it's amenities. We're working hard to improve the quality of the property. It was also nice to hear about your interactions with our staff members, as they truly do make our hotel with... More 

Greer, South Carolina
2 reviews
4 of 5 stars Reviewed January 7, 2015

Always very happy with Hilton Hotels, the staff was friendly and helpful. Pool area, breakfast area and rest of the hotel was clean and very well maintained. They are making improvements to the hotel and making it even better.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Mindy B, So happy to hear your kind words about the staff and their attitudes. We are in the middle of a remodel and we are trying to minimize the effects on our guests as much as possible. Thank you for your patience and understanding while we work hard to improve your experience! More 

Le Roy, United States
1 review
5 of 5 stars Reviewed December 29, 2014

Comfortable bed. Spacious room. Extra outlets and USB ports for charging devices. Horrible free WiFi connection and it only works in part of the room. They want $4.95 extra per night for high speed Internet access. Cable TV with no channel guide.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Jason G, Thank you for the review and I am very sorry for the internet issues you experienced while you were with us. We are aware of the problem and are working with our Internet Partner to increase our total bandwidth and to provide more access points throughout the hotel so that our customers will be more easily connected. It... More 

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Additional Information about Hampton Inn Charleston - Southridge

Address: 1 Preferred Place, Charleston, WV 25309
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Charleston - Southridge 2.5*
Number of rooms: 139
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Also Known As:
Hampton Inn Charleston - Southridge Hotel Charleston
Charleston Hampton Inn
Hotel Style:
#1 Business Hotel in Charleston
#2 Romantic Hotel in Charleston
#3 Family Hotel in Charleston

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