Beautiful hotel. Check-in was a breeze. Excellent location with multiple restaurants & shopping within walking distance. No need to even cross a street.
We had a great-sized wheelchair-accessible room, just as requested. Our teen did note that the sofa bed was quite uncomfortable. Our bed was one of the better beds we've stayed in recently, and we travel quite a...
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I stayed at this hotel four days a week for four months while attending training for work. This is the BEST hotel in which I have EVER stayed. Not just in West Virginia, but anywhere. The staff is always wonderful! The front desk always asks about a wakeup call when I arrive. They always ask how everything is every time...
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Thank you so much for that kind review! We appreciate our guests and try do our best to offer them all the amenities they expect from us. We’re glad you enjoyed meeting our new Manager, Michael and are glad felt well taken care of by the management and staff. We’re also glad you love our signature bedding and that it...
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I have stayed in the hotel 4-5 times. It is clean and the staff are helpful. This hotel is located 4-5 miles from downtown Charleston, so people should be aware of that in case they need to be downtown, or, don't have a car. If you insist on a smoke-free room there have been times when I had to go...
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Thank you so much for the nice review! Our staff works hard to keep the hotel fresh and our guests comfortable. We are located just south of Charleston and we do offer a free Shuttle Service to points around the area, including the Airport and downtown as well. We try to accommodate all of our guests and hope to see...
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The rooms are spacious and clean. Lobby is clean and modern. The pool and hot tub are modern and clean. Staff was friendly. Breakfast was plentiful and fresh. All and all just a nice hotel and a great place to stay.
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Thanks for the review! We appreciate our staff and are pleased that they gave you a great stay. We’re also glad to see that you liked the daily hot breakfast, and consider us a “nice” hotel. Thank you so much for the kinds words. We look forward to seeing you again in the future.
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I strayed here for 2 days while working in South Charleston. Nice Hotel. Has a decent gym with eliptical machines. Free soda fountain was nice. Location is near lots of restaurant choices and you can walk to Panera.. Hotel/rooms were quiet. I didnt have any noise issues.
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Thank you for the kind review! We’re pleased you enjoyed the new fitness center and that our location offers so many dining options to our guests. We would love to see you when you come through again!
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checked in....nice friendly staff...a noisy fridge in the room...so they came and disconnected it... it was late and didnt fancy moving rooms so we put up with the really noisy hum of the elevator shaft near our room...complained in the morning....and they didnt act suprised i.e. they had this complaint before....and I left it to their discretion to offer a...
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We’re so sorry for all the problems with your stay and are also sorry that we were not able to give you the perfect stay you wanted. If there’s anything we can do to make up for it and show you that we truly try to give each guest the best stay possible, please contact us and let us know.
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This hotel is our preferred location in Charleston, and I have never been disappointed or treated poorly. They have always gone above and beyond to acommodate any requests, and take pride and a genuine interest in the quality of your stay. Thank you Hampton Southridge for yet another great stay!
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Thank you for the review and thank you for coming back. We hope to always give each customer great service and are pleased to hear that we’ve done so. We look forward to giving you a great stay each time and will look forward to your future visits!
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We were here for one night at this larger than average Hampton Inn. Some of the hotel appears to be updated. Always appreciate the coffee bar available at Hampton. It's nice to make a cup of tea after a long day of traveling. This Hampton also had a free soda fountain. There was a nice pool, but we did not...
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Thanks for the review! We’re sorry it was so busy that you couldn’t enjoy the pool, but hope you can forgive us for liking it busy! We are grateful that you want to come again and happy that you like the updates we’ve made to the lobby and other areas of the hotel. We look forward to showing you the...
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My family and I travel to Charleston every year, the first weekend in August, for Multifest at the capitol complex. This was our first time staying at this Hampton Inn. We absolutely loved this hotel! The room was very clean and the decor was fresh and modern. The breakfast was delicious and offered a wide variety of hot and cold...
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Thanks for the great review! We’re glad you enjoyed your stay for while you were here for Multifest. We love the wafflemakers in our breakfast area and it seems to be a big hit among our guests and their families as well. We do have a great variety of attractions like the Ice Rink, stores and many dining options, including...
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We used the hotel as a rest stop on a drive from NY to Nashville and it gave us a chance to see Charleston which is a lovely small city on the banks of the Kanewha River. This property is about five miles south of the city in an area of strip malls - not too lovely to look at...
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We’re so glad you enjoyed your stay in Charleston and that we could be a part of it. We’re glad you got the chance to go to First Watch, it is a great restaurant in downtown. We would love to see you the next time you come through and show you more of the local dining options available as well...
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