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All 23 Charleston hotels

Hampton Inn Charleston - Southridge

2.5 of 5 Hotel   |   1 Preferred Place, Charleston, WV 25309
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87%
Ranked #2 of 23 hotels in Charleston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Sherpa2286 Atlanta, Georgia
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267 people have reviewed this hotel

Traveler rating
    153
    78
    22
    9
    5
See reviews for
87
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80
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Atlanta, Georgia
Top Contributor
109 reviews 109 reviews
71 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

Every single team member that I interacted with were friendly and professional. The hotel is clean and well maintained. The breakfast is typical for a Hampton. The surrounding area has a ton of shopping and restaurants. This is easily the best hotel in the market.

Was this review helpful? Yes
Cincinnati, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Overall great hotel with clean neat and comfortable rooms. Front desk personnel were very friendly DONOT eat the breakfast! They placed strawberries directly onto the serving tray without washing them . The orange juice tasted like medicine and the pastry was stale.

Review collected in partnership with Hampton

Was this review helpful? Yes
Carroll, Ohio, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

there was a long blonde hair hanging from the hair dryer, there is a large crack around the faucet in the surrond around the bathtub. We never received our wake up call. The so called hot breakfast had no meat at all and was mini preformed egg omelets with peppers in them. No plain ones. tasted like premade and frozen... More

Was this review helpful? Yes
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Nancy H, Thank you for taking the time to write a review about your recent stay at our hotel. We apologize for the issues in your room. We’re working with our maintenance and cleaning team to ensure the situation doesn’t happen again. We’re sorry your breakfast didn’t live up to your expectations. We appreciate your suggestions and will share them... More

Harrisburg, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The service is excellent, social hour is well attended and light snacks and beer/wine are a welcome treat after a long day. Right next to Cabelas and good restaurants, but some distance from downtown Charleston.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Michael P, Thanks for staying with us! I'm so happy that you had a great time and enjoyed our Manager's Reception. Can't wait to see you again! More

Moundsville, West Virginia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Leisure trip for one night. Stayed at Hampton Inn-Charleston Southridge because we had friends staying at the same location. Front desk was friendly and helpful. Room was decent. Pillows on the bed need replaced. Bathroom could have been cleaner. Scuff marks on the floor of the tub that could easily have been removed if properly scrubbed. Dusty baseboards. Obviously lacking... More

Review collected in partnership with Hampton

Was this review helpful? Yes 3
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

LMS34, Thanks for the compliments to the staff and I am sorry to hear about the lack of attention to detail that was paid to your room. We have worked with the Staff to make sure this is taken care of and won't happen to future guests. Please give us the chance to show you the improvement at a future... More

Southfield, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel was very clean, the beds were comfortable and the complementary breakfast was quite tasty especially on Sunday morning. The staff was very courteous and helpful. I recommend this hotel for business or pleasure and it won't break the budget.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Renee W, Thanks for the comments to our staff and I'm happy to hear your stay was good. I appreciate the comments on the staff and your recommendation! More

Orchard Park, New York
Senior Contributor
30 reviews 30 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I recently stayed overnite at The Hampton Inn Southridge location.We were on our way home from N Carolina and wanted somewhere semi close to The Cabelas Store near Wheeling.After reading the reviews on trip advisor we opted for this location.It was the number one listed in the reviews.Since we traveled all day it was not the closest... More

Was this review helpful? Yes 2
Norman, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is probably the nicest Hampton I have ever stayed in. The rooms were very nice and the staff was excellent. The evening reception was very nice as well, one of the best Iv'e attended. It’s also convenient to the airport without staying downtown Charleston.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Greg A, We like the location of being slightly outside of downtown, and we're glad you did as well. I'm happy your visit with us was outstanding and I thank you for the compliments to the staff. More

MO
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here recently on our family vacation to the DC area. The hotel is very clean and the staff was very helpful and friendly. I LOVED the beds in this hotel. Hadn't slept as well as that in a long time and awoke very refreshed. Breakfast was great and the pool and workout area was nice too. My children... More

Was this review helpful? Yes 1
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

MORachel, We so LOVED to see your review! Please allow me to thank you for staying at the Hampton and I'm so happy to hear how your whole family enjoyed the stay with us. More

Cuyahoga Falls, OH, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a very nice, comfortable hotel. The swimming pool was nice with plenty of towels. The room was perfect with comfortable beds, everything clean and new. The complimentary breakfast was well above your average fare. We will stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Gary J, Glad to hear you got a good night's rest while staying with us. Thank you for the comments about our pool, rooms and breakfast. I look forward to seeing you come by again! More

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Additional Information about Hampton Inn Charleston - Southridge

Address: 1 Preferred Place, Charleston, WV 25309
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Charleston - Southridge 2.5*
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Also Known As:
Hampton Inn Charleston - Southridge Hotel Charleston
Charleston Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Charleston #1 Family Hotel in Charleston #3 Romantic Hotel in Charleston
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the Southridge Shopping Center, the Hampton Inn Charleston-Southridge is just steps away from shopping and dining establishments. Close to major businesses in Charleston, yet next door to walking trails, swimming and skiing, this hotel is perfect for business and leisure travelers. Don’t forget to begin your day with a free, hot breakfast or a quick dip in the indoor pool. Also enjoy complimentary high-speed internet and business center for the duration of your stay. ... more   less 
Number of rooms
139

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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