We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn Charleston - Southridge

2.5 of 5 1 Preferred Place, Charleston, WV 25309
Hotel deals
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Hampton Inn Charleston - Southridge
Professional photos View all
Browse nearby
Hampton Inn Charleston - Southridge
Write a Review

311 reviews from our community

Traveler rating
    183
    89
    24
    10
    5
See reviews for
96
66
12
97
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (311)
  • Mar-May only
    (67)
  • Jun-Aug only
    (107)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (57)
All months
United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is much better than the other Charleston Hampton Inn. Employees are nicer, hotel is nicer, rooms are nicer. There are good restaurants very close along with fast food. Perfect for the business traveler. It truly is an oasis in the wilderness of bad hotels. I do wish that Hampton Inns would change their breakfast menu. It is the... More 

Was this review helpful? Yes
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

baligeek, Thanks for the compliments! It is great to hear how much you liked us. We will look into what we can do to add more variety to our breakfast. Thank you for your stay and we look forward to return visits! More 

Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As I've mentioned in previous reviews, I have fallen in love with the Hampton Inn (whereas for 15 years I was a Marriott gal). The Hampton Inn is consistently clean and bright -with a friendly staff. This location only differed in that it was larger and more 'luxurious'! The gym is much larger, as is the swimming area (complete w/chaise... More 

Was this review helpful? Yes
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

AnnetteR, I'm glad you enjoyed your stay with us. I'm happy to hear of your love for Hampton and in particular your enjoyment of our property and it's amenities. We're working hard to improve the quality of the property. It was also nice to hear about your interactions with our staff members, as they truly do make our hotel with... More 

Greer, South Carolina
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Always very happy with Hilton Hotels, the staff was friendly and helpful. Pool area, breakfast area and rest of the hotel was clean and very well maintained. They are making improvements to the hotel and making it even better.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Mindy B, So happy to hear your kind words about the staff and their attitudes. We are in the middle of a remodel and we are trying to minimize the effects on our guests as much as possible. Thank you for your patience and understanding while we work hard to improve your experience! More 

Le Roy, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Comfortable bed. Spacious room. Extra outlets and USB ports for charging devices. Horrible free WiFi connection and it only works in part of the room. They want $4.95 extra per night for high speed Internet access. Cable TV with no channel guide.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Jason G, Thank you for the review and I am very sorry for the internet issues you experienced while you were with us. We are aware of the problem and are working with our Internet Partner to increase our total bandwidth and to provide more access points throughout the hotel so that our customers will be more easily connected. It... More 

Sutton, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 19, 2014

Great place to stay I would recommend this place for just adults and or familys. They are super nice and helpful and they are great places to eat and shop within walking distance. The room was VERY clean, the pool and the hottub were awsome and the fitness room was very clean and the employees at the fronk desk were... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Sharon Y, We so appreciate the recognition of our staff, they are the backbone of our hotel. I'm especially happy to hear how you recommend us to families and others. I hope we will see you again when your future travels bring you to our great state! More 

HEDGESVILLE
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 16, 2014

This is one of my favorite places to stay in the Charleston, WV area. There are a variety of places to go to eat near by and the drive in and out is easy (although be mindful around rush hour it does back up a little.) The staff is always courteous and helpful. There was the "Manager's Reception" that evening... More 

Was this review helpful? Yes
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

A3828JGjohnm, I'm so glad to hear you enjoyed the "Manager's Reception' while you were with us. I also appreciate your comments to the staff and about our hotel. Thank you very much. We look forward to seeing you again soon! More 

Cherry Hill, NJ
Top Contributor
57 reviews 57 reviews
39 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 15, 2014

I was impressed by this Hampton, which I don't get to say a lot; they mostly are the Starbucks of hotels - been to one, been to 'em all. First, the size is impressive. I was on the fifth (!) floor! The pool is impressive. Never had I wanted so badly to jump in a jacuzzi. The room is larger... More 

Was this review helpful? Yes
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear SingletonTraveler, I'm happy to hear that you were impressed by our hotel. Thank you for the kind comments. I am sorry that the breakfast did not meet your expectations during your stay. We will look into what can be done to increase the variety. We look forward to seeing you again! More 

La Crosse, Wisconsin
2 reviews
5 of 5 stars Reviewed December 10, 2014

I rented a meeting room at this hotel today and was pleasantly surprised by the experience. I travel frequently throughout the U.S. and globally on business, and I would rate this hotel in the upper eschelon in terms of service and the quality of the hotel overall. Upon arriving for my meetings today, the hotel staff was warm, friendly, and... More 

Was this review helpful? Yes
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Jeremy H, Thank you for that glowing review of our staff and your experience at our Hampton. We try hard to make every stay, meeting and interaction with our guests our top priority for showing you the best we can be. Thank you especially for the more critical eye you have in looking at hotels and we greatly appreciate... More 

Bluefield, West Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 9, 2014 via mobile

Have stayed a couple of times at this hotel. Clean large rooms with comfortable beds. Staff is always friendly and accommodating. Close to lots of shopping and not too far from downtown. It is an excellent vote for the price.

Was this review helpful? Yes
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Joe S, Thank you for the review and we appreciate the comments about our hard working staff! Thank you as well for continuing to return to us, that's the best recommendation we can think of. More 

Clarksville, TN, United States
1 review
4 of 5 stars Reviewed December 5, 2014

Good experience. We have stayed at this hotel many times with no problems or disappointments. Hotel staff was friendly, breakfast buffet is always satisfying. HVAC unit was a little noisy, but I guess was acceptable. The bathroom could have used a deep cleaning, corners of the floor were not as clean as I would prefer and the bathtub surround needs... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Dennis A, Thank you for your comments, and I am sorry about the bathroom. We will be taking care of this item immediately and using it as a training issue for our staff. Thank you for bringing it to our attention. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hampton Inn Charleston - Southridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Charleston - Southridge

Address: 1 Preferred Place, Charleston, WV 25309
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Charleston - Southridge 2.5*
Number of rooms: 139
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Hampton Inn Charleston - Southridge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Charleston - Southridge Hotel Charleston
Charleston Hampton Inn
Hotel Style:
#1 Business Hotel in Charleston
#2 Romantic Hotel in Charleston
#3 Family Hotel in Charleston

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Dining (5)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (2)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Room/suite (25)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (3)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay