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All 23 Charleston hotels

Hampton Inn Charleston - Southridge

2.5 of 5 Hotel   |   1 Preferred Place, Charleston, WV 25309
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86%
Ranked #3 of 23 Hotels in Charleston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Joanne N Olmsted Falls, United States
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275 reviews from our community

Traveler rating
    156
    80
    23
    10
    6
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91
56
9
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Olmsted Falls, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this Hampton Inn for a business trip and was very satisfied with the cleanliness and comfort of the room, and the friendliness and helpfulness of all staff. I recommend it as a good value.

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for business 11 days in a 3 week period. One if the best stays I have had in recent times. The staff was very friendly and extremely prompt and efficient. Rooms where clean. I would recommend to anyone. I would definitely stay again.

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Edinboro, Pennsylvania
1 review
1 of 5 stars Reviewed 1 week ago

My husband had his truck broken into at this hotels parking lot. I know there is a sign that says park at your own risk but maybe someone should have warned him about all the break in at this hotel. He had to park where there was no security camera because the parking lot was full. If the hotel knows... More

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Michigan
Top Contributor
50 reviews 50 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: Updated & Modern Hotel, Large Pool Area, Hot Breakfast, Near Several Restaurants Cons: A Longer Drive Off Of The Expressway Than Other Hotels We chose the Hampton based on other Tripadvisor reviews and made a good choice. We were driving north on I-77 and knew the hotel was a little ways off of the expressway and out of our... More

Was this review helpful? Yes 1
Winchester, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel was very clean and hotel staff friendly. However my vehicle and two others were broken in to and had items stolen. There are no security camera in the parking lot. The police officer said he is at this hotel all the time because of people breaking in to the guests vehicles.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonCharlestonMGR, General Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Terra K, As the GM of the Hampton, I appreciate the feelings you must have regarding the loss and damage that you experienced during your stay with us. I am sorry that your property was taken and your vehicle was damaged during your stay. We, along with other hotels, businesses, and residences have all been targets. In my email... More

Shenandoah, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

One of the nicest Hampton Inn that I have stayed at. There was nothing that I could complain about until I checked out. Several guest found their vehicles vandalized and broken into. Staff and local police said this is a reoccurring issue at this location. Its a shame because I would stay here every time i visited if it were... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonCharlestonMGR, General Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear James W, I understand the feeling you must have regarding the loss and damage that you experienced during your stay with us. Thank you for your kind comments about our staff and we are happy to know that your automobile’s theft deterrent system helped keep your vehicle safe. We are as frustrated as you are about the recent rash... More

Charleston, WV, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

At least four cars/trucks (mine being one of them) were broken into in the front parking lot of the Hampton during the stay. Hotel does not have external security cameras. The food was fine, the room clean and neat, and the staff apologetic about being broken into. Thief smashed rear glass on SUV in front lot 1st aisle. Appears that... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonCharlestonMGR, General Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Tracy B, I understand the frustration and unsettled feeling you must have regarding the loss and damage that you experienced during your stay with us. I am sorry that your property was taken and your vehicle was damaged during your stay. I thank you for your suggestions on the issue and we are certainly taking them into consideration. Per... More

Akron, Ohio
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night on an out of town trip. This hotel is consistent with the very nice quality Hampton Inns that are typically available. My king room was roomy and the bed was very comfortable; clean with all the expected amenities. The lobby was up to date and the complimentary breakfast was again the standard Hampton faire which... More

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Atlanta, Georgia
Top Contributor
109 reviews 109 reviews
71 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every single team member that I interacted with were friendly and professional. The hotel is clean and well maintained. The breakfast is typical for a Hampton. The surrounding area has a ton of shopping and restaurants. This is easily the best hotel in the market.

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Cincinnati, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Overall great hotel with clean neat and comfortable rooms. Front desk personnel were very friendly DONOT eat the breakfast! They placed strawberries directly onto the serving tray without washing them . The orange juice tasted like medicine and the pastry was stale.

Review collected in partnership with Hampton

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Additional Information about Hampton Inn Charleston - Southridge

Address: 1 Preferred Place, Charleston, WV 25309
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Charleston - Southridge 2.5*
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Also Known As:
Hampton Inn Charleston - Southridge Hotel Charleston
Charleston Hampton Inn

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