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Hampton Inn Charleston - Downtown

2.5 of 5 1 Virginia Street West, Charleston, WV 25302-2357
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Certificate of Excellence 2014
Hampton Inn Charleston - Downtown
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Hampton Inn Charleston - Downtown
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259 reviews from our community

Traveler rating
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    81
    38
    18
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Top Contributor
334 reviews 334 reviews
36 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Slightly below average for a Hampton Inn... We stayed in this hotel twice recently, once during the week and once on the weekend. Out experences were slightly different in the two stays even thought they were just days apart. Overall – location is directly off the interstate, right downtown. The beds are firm and the sheets were of decent quality.... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW

From the moment I arrived until I left, I encountered nothing but wonderful, hospitable staff. The receptionists, the GM, housekeeping manager, the lady in charge of the breakfast, Kelly the shuttle driver...everyone was wonderful. Our room was clean and comfortable. We had a great experience and would stay here any time!

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Reynoldsburg, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

Hotel was not as clean as other Hampton's. Bathroom didnt seem like it had been touched and after finding snack chips on the floor under the foot stool I doubt if it had been vacuumed after the last person checked out.

Review collected in partnership with Hampton

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Hampton Inn Dow... C, General Manager at Hampton Inn Charleston - Downtown, responded to this review

Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and I am sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to prevent this... More 

United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The pool could use cleaning. The rooms are small. I have stayed at better hotels for less. HOWEVER, the staff was wonderful, and would be the only reason I would return. The pool temp was great for adults though, but it may be a bit warm for children to like..

Review collected in partnership with Hampton

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Burgettstown, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel is showing some age Accommodations were decent, but showing some wear. Some exterior renovations were going on which took up much of the parking lot, so had to part a bit away from the hotel. Not that I cared about the walk, but had worries about break ins. Overall it was clean, room was comfortable and quiet. Seems pricey... More 

Review collected in partnership with Hampton

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Not Providing This, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay. The hotel is conveniently located near I64/I77/I79. It was easy to get in and out. But, the hotel was nice , as well. There was a good selection at breakfast. The room was nice, quiet, and the temperature control worked properly. We will stay here again when we come to Charleston.

Review collected in partnership with Hampton

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Parkersburg, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel front end mgr. Vickie is super. very friendly staff.....very clean rooms. Had a great stay. Hotel is easily accessed from the Interstate. Rates are very good. Close to many resturants. Hotel van will take you and pick you up where ever you need to go, do not have to take your car out of the parking lot for your... More 

Review collected in partnership with Hampton

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Charleston, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Hot water was very sporadic and non-existent at peak hours. I complained to the front desk and the response was only "thank you, we'll check into it". I was hoping for an apology at least. Otherwise, the hotel was what you would expect for a HAmpton Inn

Review collected in partnership with Hampton

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Fairport, New York
2 reviews
3 of 5 stars Reviewed 3 weeks ago

This hotel is under construction and parking is limited. Machinery noise after 8am each day and road noise from adjacent roadways prevent mid-morning sleep. The staff is exceptional and the facility is clean.

Review collected in partnership with Hampton

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Abingdon,VA, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The downtown Hampton was unbelievable. great staff ...Great location....Very Clean the staff went out of their way to make me feel at home. the breakfast was wonderful. Best time ever. great location. also it was easy access to offices and restraunts. i have stayed in Charleston before and this place tops them all.

Review collected in partnership with Hampton

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Additional Information about Hampton Inn Charleston - Downtown

Address: 1 Virginia Street West, Charleston, WV 25302-2357
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Charleston - Downtown 2.5*
Number of rooms: 110
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Also Known As:
Hampton Inn Charleston - Downtown Hotel Charleston
Charleston Hampton Inn
Hotel Style:
#3 Romantic Hotel in Charleston
#5 Business Hotel in Charleston
#10 Family Hotel in Charleston

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