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Hampton Inn Charleston - Downtown

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1 Virginia Street West, Charleston, WV 25302-2357
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Hampton Inn Charleston - Downtown
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Hampton Inn Charleston - Downtown
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270 reviews from our community

Traveler rating
    121
    85
    39
    18
    7
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74
55
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92
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Cleveland, Ohio
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had to stop in unexpectedly around 10pm when we got a flat tire on the freeway driving through. They were out of double rooms and rollaway beds (not surprising that late at night - I confirmed this was true by checking the room availability on mobile), but the front desk was extremely patient and accommodating. She was able to... More 

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Maxwelton, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stay at this Hampton Inn often due to travel. The Inn is close to the airport, always clean and has a great breakfast when we have time to indulge. The rooms are spacious and comfortable. We always choose Hampton Inn when traveling.

Review collected in partnership with Hampton

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Charleston, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

I stayed one night at this hotel on business. People coming in should know that they are currently doing reservations, so it looks a little rough on the outside. Inside, though, it is quite nice. Rooms have been recently redone and are clean and comfortable. The only complaint I have is the complimentary breakfast. While some of the breakfast options... More 

Review collected in partnership with Hampton

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Elkins, West Virginia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice place to stay but check in service a problem. Room paid for in advance and Credit card taken at check in but they automaticly charge $50.00 even if you plan not to use their extra charged amentities. Was assured the would credit any unused portion within 72 Hours but this was never disclosed until after the fact. When I... More 

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Lexington, KY, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Best service of any Hampton Inn I have been too. Its a bit on the noisy side due to the proximity to the elevated interstate but I had very little trouble sleeping with headphones on. Problem is purely one of location in Charleston, but the room quality and service were top notch.

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Charleston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

great and friendly staff, even during construction they had everything cleaned out by night, they very well accommodate all guest with there needs. never met such a wonderful management and friendly, they get out of they ways to make my stay great. thanks again Hotel staff

Review collected in partnership with Hampton

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Augusta, Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I came in late at night, and they were able to find a room that was appropriate and reasonable. The hotel is clean and well-situated, within a short walking distance of the the mall and civic center. It was well-kept, and the staff was helpful and accommodating. As all Hampton Inns, there was a nice breakfast offered in the morning.

Review collected in partnership with Hampton

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Cincinnati, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was on one of the best hotels for customer service. A friendly and engaging staff that was aware of every guest. Also the free shuttle makes going to downtown restaurants easy. I will stay here again when in Charleston.

Review collected in partnership with Hampton

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Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall, the location is clean, good location, soft bed. The location is currently under renovation but still holds its higher standards for customer service. Free cont. breakfast, nicely designed rooms, tri-mirror bathroom sink.

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Grafton, WV, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Clean, Great staff, good place to stay! The breakfast is very good hot breakfast. The shuttle service is great. They even have popcorn, apples and cookies in the lobby in the evening. The location is convenient to downtown Charleston.

Review collected in partnership with Hampton

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