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Hampton Inn Charleston - Downtown

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1 Virginia Street West, Charleston, WV 25302-2357
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Hampton Inn Charleston - Downtown
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Hampton Inn Charleston - Downtown
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310 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Bowling Green, United States
3 of 5 stars Reviewed yesterday NEW

We stayed at this hotel as it is very conveniently located to the interstate. The hotel is clean, but our air conditioning unit was extremely loud and did not allow us to receive a quiet night sleep. It needs to be fixed.

Review collected in partnership with Hampton

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Saint Louis, Missouri
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel was clean and the staff was very friendly. There was some kind of computer glitch with our online check-in but the front desk staff sorted it out quickly and helpfully. We arrived later at night and parking was in short supply, as the lot is somewhat small. There was construction on the highway next to the hotel but... More 

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful hotel! Very clean and roomy room. The bed was very comfortable and the shower was glorious! I can't think of one complaint from this stay. The breakfast was always great! We loved the location of this hotel as we parked our vehicle inthehotels parking deck and not one time during our stay did we have to get in our... More 

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Royal Oak, United States
1 review
3 of 5 stars Reviewed 1 week ago

We had a ground floor room near the road which noisy and which had a distinct musty smell after the A/C ran. As it was a hot evening, the A/C was required all night. My husband slept with ear plugs, lucky for him he has not sense of smell. The staff especially in the breakfast area were wonderful to my... More 

Review collected in partnership with Hampton

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Charleston, United States
1 review
5 of 5 stars Reviewed 1 week ago

The efficient staff ever ready to assist. Rooms, halls, grounds, breakfast room and lobby are clean and well organized. The location is convenient to all of Charleston with a free shuttle for airport and a trip to the nearby downtown mall and restaurants. Parking good and well lighted. Walking path to mall and for stroll along the Elk River.

Review collected in partnership with Hampton

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Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Called ahead for reservations, new to me but received a message as soon as my room was ready to check in!!!! Very clean, very nice people up front and down the hall. Breakfast was usual free fare but it was warm. Coffee Station featured several options, nice touch. Will stay again.

Review collected in partnership with Hampton

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Smithfield VA., United States
1 review
5 of 5 stars Reviewed 1 week ago

Decided to stay overnight in Charleston West Virginia. I read the reviews and gave them a call. They were 100 percent correct. Great hotel and staff. Room was very clean. Hot breakfast was great. Would highly recommend them. :)

Review collected in partnership with Hampton

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Chicago
2 reviews
5 of 5 stars Reviewed 1 week ago

This is my go-to stop on the way to Durham, NC. The staff goes out of their way to be helpful and the hotel is extremely clean. My only complaint is the fitness center is tiny with only two machines, one of which was out of order during my stay.

Review collected in partnership with Hampton

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Indianapolis, Indiana
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

When I showed up at the hotel it was around 10 p.m. Most of the other staff had left leaving only the clerk at the desk. When I went up to her to check in she acted inattentive. I was under the impression I was going to get a room with a full bed. However she informed me that I've... More 

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Hampton Inn Dow... C, General Manager at Hampton Inn Charleston - Downtown, responded to this review

Dear HyperionXIC, We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. As well, I've worked with our maintenance team to fix the issue with the door, however I apologize that... More 

Severna Park, Maryland
Level Contributor
202 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easy access off and on I64. Walking distance to a mall and lots of restaurants about 10 minute walk. Hotel relatively new, friendly staff. Most parts of hotel very clean with some exceptions in elevators(floors need moping). Breakfast was typical Hampton Inn, but a little disorganized on this Monday morning, not the regular Monday crew. Delightful idea of a popcorn... More 

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