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Residence Inn Charleston

3.0 of 5 200 Hotel Circle, Charleston, WV 25311
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Certificate of Excellence 2014
Residence Inn Charleston
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Residence Inn Charleston
Residence Inn Charleston
Residence Inn Charleston
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125 reviews from our community

Traveler rating
    60
    42
    11
    9
    3
See reviews for
48
26
5
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alameda, California
2 reviews
5 of 5 stars Reviewed yesterday NEW

I was knocked out by the warm friendly service we received throughout the hotel, from front desk to breakfast buffet to housekeeping staff. I called the manager afterwards to commend one staff person for going beyond what I had expected in recovering a garment my wife left behind. The room was spacious and comfortable. It was great value for the... More 

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Tulsa, Oklahoma
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my first time to stay at a Residence Inn but it won't be my last! The kitchenette was fully stocked with dishes & cooking needs. The living room was spacious & comfortable. The view out the large window was breath-taking when the snow started falling. The bed in the bedroom was very relaxing and I enjoyed the extra... More 

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Greg B, General Manager at Residence Inn Charleston, responded to this review

Dear Shelly511972 Thank you for your warm comments. Wow what great compliments. The best of all is that you will come back. I will make sure that I share your comments with the entire staff. Sincerely, Greg BTW- Happy belated birthday. More 

Huntersville, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2015

i normally stay at Marriott properties and was very satisfied my first stay at this Residence Inn. We had a two bedroom suite which was very nice. Had all amenities we needed and very clean. Staff was extremely nice especially the lady in the breakfast room. No parking fee either. Chose here after reading numerous reviews about the other area... More 

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Greg B, General Manager at Residence Inn Charleston, responded to this review

Dear Rebecca M. Thank you for choosing the Residence Inn in Charleston West Virginia. We were very excited to get your comliments and choice to choose us first. We are honored to have you and appreciate your new loyalty to Marriott and this hotel. I will make sure I share your comments with the entire staff and give them the... More 

Richmond, Virginia
Top Contributor
116 reviews 116 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed January 5, 2015

You regular subscribers of my reviews (I crack me up) know that my hot button is service. All Residence Inns (or pick any other major chain) should be similar, and that's on purpose. What makes one standout is how they handle the guests. I am a Marriott guy, staying more nights than I can count. When I book personal travel,... More 

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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 3, 2015

We stayed here on a stop over from Chicago to North Carolina. In general, I love Residence Inn's due to the space and value for our family of four. The one in Charleston was in a great location as it was just outside of the "city" in a quiet office park. We got the 2 bedroom suite which was plenty... More 

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Front Royal, Virginia
Senior Contributor
24 reviews 24 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 17, 2014

I was in town for 7 days and this place made my stay very comfortable. First allowing me to check in early, allowing me to change for a business meeting. next the staff opened breakfast early on Saturday and Sunday, so business needs could be met, and overall super staff. My place to stay when in town again. Only ding,... More 

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New Brunswick, New Jersey
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 15, 2014

I stay at this hotel every December. My wife and I come to Charleston to do our Christmas shopping and always stay here. It has one of the most pleasant staffs that I have encountered. Rooms are always clean and beds are extremely comfortable. The manager was very helpful to us and I noticed his interaction with his staff and... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed December 2, 2014

This was a great hotel to stay at. Close to the airport and close to downtown. The staff was great and very helpful. I would recommend this hotel to anyone traveling to the Charleston area. They have a pool, basketball court and patio area with a grill where my coworkers and I could relax.

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Greg B, General Manager at Residence Inn Charleston, responded to this review

Dear dclay1971, Thank you for your comments regarding your most recent stay. We are so glad that you enjoyed your stay and that you found our staff helpful and the facilities that helped you enjoy your stay. I will make sure that I share your comments with the entire team. Thanks again and we look forward to serving you again... More 

Steubenville, Ohio, USA
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 11, 2014

Very clean property. It's located in business park --if you want quiet, you got it ! If you want to patronize a nice restaurant , get prepared to drive a little. Unlike most hotels, no fast food or restaurants close to hotel. Very friendly staff.

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Zionsville, Indiana
Top Contributor
53 reviews 53 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 30, 2014

Stayed here overnight on a long driving trip. rooms are spacious enough to make sleeping easy for family of 5. Breakfast made the kids happy. Location is isolated and a little hard to find. Back in a business park that can't be seen from freeway. Once you get there it isn't that far off the beaten track, just hard to... More 

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Greg B, General Manager at Residence Inn Charleston, responded to this review

Dear Mike, Thank you for your comments. We are glad that you had plenty of rooms and found our hotel clean and a good breakfast. As you stated we are a little of the beaten path but that makes for a quiet and peaceful place. We hope that when you travel through West Virginia again that you will find us... More 

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Additional Information about Residence Inn Charleston

Address: 200 Hotel Circle, Charleston, WV 25311
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Charleston 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Residence Inn Charleston Hotel Charleston
Charleston Residence Inn
Hotel Style:
#2 Family Hotel in Charleston
#11 Business Hotel in Charleston

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