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All 23 Charleston hotels

Residence Inn Charleston

3.0 of 5 Hotel   |   200 Hotel Circle, Charleston, WV 25311
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81%
Ranked #7 of 23 hotels in Charleston
Certificate of Excellence 2013
A recent review
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93 people have reviewed this hotel

Traveler rating
    41
    32
    8
    9
    3
See reviews for
31
22
4
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
WV
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed night of April 9 for early flight out next morning. Upgraded to two bedroom suite. Very nice and very clean. If early to bed and light sleeper, recommend earplugs as you do hear a few planes. But not enough to be a problem. Three minutes from airport.

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Ottawa
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2014

Made a stop on the way to Myrtle Beach from Toronto. We were planning to stay at the other Marriott at the Towncentre but had a last minute change of heart. Followed the GPS to a hill just outside of the downtown core. Wife was a little disappointed when she heard the chirping of tree frogs instead of seeing the... More

Was this review helpful? Yes 1
Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 21, 2014 via mobile

I've stayed here for 4 nights every month since my dad died in March 2013, (with my 2 scotties) in order to be near my 83-yr old mother who is at a nearby assisted living. It used to be perfect because it's near mom and pet friendly. BUT the evening desk clerk was very rude to me during our last... More

Was this review helpful? Yes 1
Greg B, General Manager at Residence Inn Charleston, responded to this review

Dear Guest, Thank you for your comments regarding your most recent stay with us. We are always interested in our guests impressions and appreciate being made aware of their experiences. I am sorry that you felt that you were not treated with the utmost respect while you were with us. I know that you have contacted guest relations regarding this... More

Columbia, SC
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 21, 2014

In town for graduate school weekend of studies and I arrive on the day of the infamous Chemical Spill on 1/9/14. I had already checked in prior to the DO NOT USE alert but the hotel ended up shutting down around 6pm - I was expecting them to at least let me know what was happening on their end, even... More

Was this review helpful? Yes 1
Greg B, General Manager at Residence Inn Charleston, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us. We are always interested in our guests impressions and appreciate being made aware of their experiences. At times of unusual circumstances we always want to perform in a manner that comforts and builds trust with our guests. During this occassion a water main break in the city of... More

Suffolk, Virginia
Top Contributor
80 reviews 80 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 25, 2013

It was a pleasant surprise to have a room that smelled fresh. Clean and updated! The breakfast was average, but did the job. The hotel staff were friendly, but the food staff not so much. The hotel is a little out of the way, but not a daunting task.

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Greg B, General Manager at Residence Inn Charleston, responded to this review

Dear Jay, Thank you for your comments. We are always interested in our guests impression and appreciate being made aware of their experiences. I am glad that you had a good stay with us and enjoyed alot of our amenities. We take alot of pride in our hotel and the service we deliver. I will make sure that your comments... More

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed October 27, 2013

Nothing bad to say about this hotel. Staff was fantastic. Nothing more to say. I don’t understand why the site has a minimum of 200 characters. I am a man of few words and I think I made my point with ~46 characters.

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Janesville, Wisconsin
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed October 18, 2013

After leaving another hotel downtown because it was so bad, we checked into the Residence Inn. Fireplace in the lobby, friendly staff, great rooms with plenty of space. Very clean rooms and well designed to accommodate the business traveler. What a great find! Less than 5 minutes from the Airport too, which was very convenient for my 5:45 am flight.

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Toledo, Ohio
Top Contributor
177 reviews 177 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 10, 2013

We enjoyed our stay here. The rooms were nice and the staff friendly. We were accommodated by a late check out even though the hotel was full. We appreciated the consideration. Expect the usual comfiness found at these hotels.

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Greg B, General Manager at Residence Inn Charleston, responded to this review

Dear Guest, Thank you for choosing the Residence Inn in Charleston West Virginia. We are always interested in our guests comments and appreciate being made aware of their experiences. We take alot of pride in the service and product that we deliver. I will make sure that your comments will be shared with the entire staff durning our daily huddle.... More

Saint Simons Island, Georgia
Top Contributor
59 reviews 59 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 11, 2013

We stayed here because it was close to Linda's class reunion. Easy to get to and good (free) parking. The morning breakfast is very good and fresh. The room was better than expected with a dishwasher, nice size refrigerator, and all the supplies that you need. Good TV, bed, and couch. Will stay there again when we return to Charleston.

Was this review helpful? Yes 3
Toronto, Canada
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 4, 2013

Travelling with 3 teenagers is difficult - it's hard to find hotels that can accommodate us all comfortably in one room. This Residence Inn was perfect for our needs - 2 separate bedrooms with a queen bed in each and a pull-out couch. The hotel was very clean and the beds were comfortable. Many restaurants within a 5-10 minute drive.... More

Was this review helpful? Yes 1

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Additional Information about Residence Inn Charleston

Also Known As:
Residence Inn Charleston Hotel Charleston
Residence Inn Charleston Hotel
Charleston Residence Inn
Address: 200 Hotel Circle, Charleston, WV 25311
Phone Number:
Location: United States > West Virginia > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Charleston 3*
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