We arrived on a rainy afternoon and found the staff most accomodating at the front desk. Our room was on the fifth floor. It was good but not great. This does not appear to be a very new hotel. There are three elevators so getting to a higher floor was never a problem. For some reason Fairfield no longer provides... more

The hotel itself is average but functional. What makes the hotel stand out is the caring, attentive staff. I checked in late one evening, mentioned that I was hungry, and the clerk offered to find some cereal for me. The room was clean, and the bathroom was very spacious. The hotel is located near downtown and is also close to... more

My husband and I stayed here during a conference for 2 nights. The people at the front desk were very friendly and the complementary breakfast was decent. My husband especially enjoyed having the batter to make his own waffles every morning. The rooms had very comfortable beds and were very clean. Complementary internet service always a plus!! Overall, a nice,... more

Things to appreciate about this hotel: Extremely friendly staff – in general Marriott hotel staff tend to be friendly, but this staff went above and beyond the call of duty – they were great Breakfast in the morning, including waffles Good location for access to downtown Charleston (including Capitol Street), the major highways, and the airport Windows that can be... more

The hotel is a good value for the price. I stayed only one night in September, and found the room clean and spacious. The front desk attendant was very friendly and welcoming. The hotel's close proximity to the capitol was one of its' selling points for us. The lack of a coffemaker in the room was a negative - the... more

This hotel is very convenient. The Clay Center for the Arts and Sciences of West Virginia, built in 2003, which features the Avampato Discovery Museum, the Juliet Art Museum, the ElectricSky Planetarium, and the Meier Foundation Performance Hall is just across the street. I have word that the county library system is planning to build a new 3-story 150,000 sq.... more