My friend and I were on a road trip from NYC to Jackson Hole, Wyoming and selected this hotel somewhat at random. The hotel was spotless, the people working there extremely nice and our room very comfortable. The beds were super , the shower had great pressure and the Internet worked well and was free. My friend and I would... More

Service was friendly and helpful. The room was clean and comfortable. We slept very well. It was quiet and the bed was great. The shower had awesome water pressure. They have a nice spread for breakfast: bisquits and gravy, make your own Belgian waffle, bacon, scrambled eggs, danishes, yogurt, juices, coffee,etc. The grounds could be touched up with some weeding... More

Room was nice, service desk staff were nice, generally a decent place to stay. Rates were average for Charleston downtown area. Best thing about this facility is its location. In walking distance to event centers, restaurants and a few blocks form the waterfront area.

Service was absolutely friendly and quick. I felt genuinely welcomed and not just at the front desk. All the staff went out of their way to say "hi" and especially at the busy breakfast. The hotel and rooms were clean and very busy during my one night stay so the breakfast area was pretty crowded but there was sufficient staff... More

I am a long time Marriott customer that has stayed at all levels of their properties. This hotel is just not up to Marriott standards. The facility is old. The hallways are dark and musty. The room was clean but had an overpowering odor of artificial scent. The beds were very comfortable but the bathroom was small and badly in... More

I was surprised by how great our stay was. The staff was friendly and helpful. The free breakfast had eggs, bacon and waffles instead of just yogurt and bagels. The location was easy to find and there was free parking. The rooms were clean and well-decorated. I would absolutely stay here again if I was in Charleston!

I've stayed here a few times and never really wanted to be critical b/c the staff is awesome. They do the best they can, but you can't put makeup on a pig....I'm not equating this hotel to a pig, but in the past 5 yrs the condition of the property has dropped. I had a "city-view" room but there was... More

I stayed here and it was a pleasure. The staff was wonderful. My room was in great shape. I stayed on the 9th floor and it was beautiful new bedspread and shower curtains. I was treated like and elite member and I am not even a rewards member. Breakfast was great Tammie was very pleasant. All the Front Desk staff... More

The location is pretty good and the staff is always friendly. That being said, the hotel is not the cleanest. It also isn't updated, but in reality this is Marriott's lower tier brand, so it is what it is. Overall is isn't a bad value.