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Charleston Plaza Hotel

1000 Washington Street East, Charleston, WV 25301 (Formerly Fairfield Inn Charleston)
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Charleston Plaza Hotel
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Ranked #17 of 24 Hotels in Charleston
A recent review
4 of 5 stars reviewed yesterday
SweetBetsy Norfolk, Virginia
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161 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Norfolk, Virginia
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

The only bad thing was the scratchy towels. Otherwise, everything was just fine, location, room size, comfort. We would stay here again. The staff were great, and there is the Clay Center right nearby. Next time we come through, we will take the grandkids there.

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Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

You get what you pay for. We were looking for an inexpensive place to stay for one night. The hotel is a little dated but fine overall. It was clean and the staff were friendly. Typical breakfast in the morning. You can walk to some nice restaurants. I had no complaints and would stay again.

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Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

In Charleston for family illness and subsequent passing we spent a week in the Charleston Plaza also known as Charleston Capitol Hotel. The building was originally a Holiday Inn when built in the '60s and most recently was a Fairfield. It may be again as it has reportedly been bought by Wyndham. It is a little dated and has problems... More 

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80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is dated, yet it still provides the basics. The bedding and some decor have been updated, the room was clean. The common areas throughout the hotel were not very clean with one exception- the breakfast area. The breakfast was above average with a good variety. The main issue I have is only one working elevator of three, in... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Where to begin....as I checked in, the desk clerk yelled at people waiting to be buzzed in the doors! We had two rooms reserved, for us and friends. We climbed in bed and saw something dark on the sheets--DRIED BLOOD EVERYWHERE!!!! It looked like, well use your imagination. I called the front desk and said if they didn't get clean... More 

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Travelers are raving about these Charleston hotels

Pittsburgh, Pennsylvania
Level Contributor
68 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

Seriously, Choice Hotels may want to take notes. The staff (Courtney and Jackie specifically) were almost overly friendly. Check in was easy, they recommended places to eat and things to do and gave me a map of Charleston. The room, while not perfect, showed they were at least trying with the materials available to them. It didn't look dated and... More 

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Lancaster, Pennsylvania
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70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you're looking for overall convenience of location, comfort, free breakfast and price this is probably the place to stay. I booked on Hotels.com and didn't have to pay an extra penny upon arrival or departure. Plenty of free parking. The room was spacious and the foam bed was soft to the touch but I slept well. Could use more... More 

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3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I were traveling & knew our stopping point would be Charleston so we jumped on hotels.com and got a King room for only $52!!! We get there at 9:30 pm, we are tired & hungry. We ask the nice lady at check in where we could get good food, and she actually recommended a place that delivers... More 

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Poca, West Virginia, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

very nice rooms, clean and great friendly staff. rooms appeared to be recently remodeled. A great place to stay to see the beautiful capitol city of West Virginia. Some great places within walking distance including the Clay Center, Bruno's, and The Monkey Barrel

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Charlottesville, Virginia
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 26, 2015

Rooms clean and spacious. Got there a little early but could check in. From desk staff polite and efficient. Breakfast was okay. Could have used some fresh fruit besides oranges but that is just my preference. Rather crowded both days but was to be expected on Memorial week end. Attendant was very attentive to needs and wants of guests and... More 

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