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Charleston Plaza Hotel

1000 Washington Street East, Charleston, WV 25301 (Formerly Fairfield Inn Charleston)
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Charleston Plaza Hotel
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Ranked #17 of 24 Hotels in Charleston
A recent review
4 of 5 stars reviewed 1 week ago
Dave48838 Greenville, Michigan
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151 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Greenville, Michigan
Contributor
17 reviews 17 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We were passing through town and only needed a place to stay the night. Therefore, we did not use any of the hotels amenities so cannot comment on the extras. Our room was clean, spacious, and suitable. The appointments were modest. We found all of the staff very friendly and helpful. As part of their hospitality, fresh cookies and coffee... More 

Was this review helpful? Yes 1
Pikesville, Maryland
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I arrived here at 2am and the check in was smooth. The room was clean. I choose this hotel because it was close to Univ. of Charleston and the surrounding area. The bed was the absolutely best bed I have ever slept in at a hotel. The breakfast had a large variety of items. The eggs were less desirable. They... More 

Was this review helpful? Yes 1
Martinsburg, West Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had a nice clean comfortable room with Queen bed. Very loud. Could hear everyone talking in the hallways. And why do people put the flip lock on the inside door jam in the door opening and run in and out letting the door bang on it while visiting other rooms. Seems to happen everywhere and was real bad here. Normal... More 

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Turnersville NJ
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Very Clean… Comfy Beds… Good restaurant … All good for the price.. Free shuttle to the harbor. Late check in when we arrived after 3 am was nice. Some drawbacks. Charged for coffee in the morning which surprised me. No continental breakfast was offered.

Was this review helpful? Yes 1
Midland, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 17, 2015

Had a terrible night sleep. Could hear the trains and sirens outsides and the cackling lady next door till 11:30 laughing every 2 minutes. I made sure my kids were extra loud in the early morning. The pillows and mattress were tacoie.

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Keyser, West Virginia
Top Contributor
102 reviews 102 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 15, 2015

This hotel is a mixture if good and bad. The good - beds are actually comfortable for a moderately priced room - at least in our room which was 8th floor king size beds. Breakfast is included and the buffet is on par with more expensive chains - sausage gravy and biscuits, waffles, selection of many pastries, breads, and some... More 

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Charlottesville, Virginia
Top Contributor
86 reviews 86 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 3, 2015

On a road trip with destination New Orleans, we stopped in Charleston to catch some sleep. Found this hotel using Hotwire, and the hotel was just average. Location wise i cannot tell much as we were just passing by, and it was in an industrial area. The hotel itself showed several signs of wear and tear throughout the lobby, hallways... More 

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miami
Contributor
17 reviews 17 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 28, 2015

As others have mentioned below, don’t expect the bells and whistles offered at 5 star resorts. But do expect first class service and prime location at half the cost. The staff was friendly, professional, and accommodating. Experienced a small hiccup (delay) at check-in but front desk quickly remedied the situation. Be sure to take advantage of the staff’s vast knowledge... More 

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2 reviews
2 of 5 stars Reviewed January 7, 2015

Dark hallways, elevator smelled musty & had wood panel flooring in elevators which was busted it looked like was old and coming up...the room 407 we stayed in had filthy windows (needs replaced), lamp shade had stains on them, wallpaper looked like was coming off the wall around the top of the wall near ceilings...towel rack is in the shower... More 

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Abilene, TX
Top Contributor
87 reviews 87 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed January 7, 2015

I'll be honest, we were not overly-impressed with the rooms or the hotel in general. The area it is in is pretty shady and some of the foot traffic in the parking lot was questionable. The breakfasts were good, and they did put out some awesome cookies in the afternoon. The staff is what made this visit nice. They were... More 

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