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Charleston Plaza Hotel

1000 Washington Street East, Charleston, WV 25301 (Formerly Fairfield Inn Charleston)
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    144 reviews from our community

    Traveler rating
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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (25)
    Date | Rating
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    miami
    Contributor
    14 reviews 14 reviews
    14 hotel reviews
    8 helpful votes 8 helpful votes
    4 of 5 stars Reviewed 5 weeks ago

    As others have mentioned below, don’t expect the bells and whistles offered at 5 star resorts. But do expect first class service and prime location at half the cost. The staff was friendly, professional, and accommodating. Experienced a small hiccup (delay) at check-in but front desk quickly remedied the situation. Be sure to take advantage of the staff’s vast knowledge... More 

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    1 review
    2 of 5 stars Reviewed January 7, 2015

    Dark hallways, elevator smelled musty & had wood panel flooring in elevators which was busted it looked like was old and coming up...the room 407 we stayed in had filthy windows (needs replaced), lamp shade had stains on them, wallpaper looked like was coming off the wall around the top of the wall near ceilings...towel rack is in the shower... More 

    Was this review helpful? Yes
    Abilene, TX
    Top Contributor
    87 reviews 87 reviews
    19 hotel reviews
    58 helpful votes 58 helpful votes
    3 of 5 stars Reviewed January 7, 2015

    I'll be honest, we were not overly-impressed with the rooms or the hotel in general. The area it is in is pretty shady and some of the foot traffic in the parking lot was questionable. The breakfasts were good, and they did put out some awesome cookies in the afternoon. The staff is what made this visit nice. They were... More 

    Was this review helpful? Yes
    Senior Contributor
    27 reviews 27 reviews
    10 hotel reviews
    6 helpful votes 6 helpful votes
    1 of 5 stars Reviewed December 14, 2014

    This place is beyond dirty from the homeless Russian spy riding around on the elevators tying them up to the unbelievably dirty rooms it had to be the worse stay at any hotel I been too. And I have been in some horrible hotels. Guest services was rude all they did was bounce us from dirty room too dirtier room.... More 

    Was this review helpful? Yes 1
    Craigsville, West Virginia
    Senior Contributor
    23 reviews 23 reviews
    7 hotel reviews
    17 helpful votes 17 helpful votes
    3 of 5 stars Reviewed November 8, 2014

    I would have given this hotel 4 stars but the bathroom wasn't real clean. The room itself was very clean. You can tell there had been many renovations. The decor was bright and pleasant. The staff was friendly and helpful. Easy parking. Comfy beds. Breakfast was average for a hotel. They did have a few more healthy options than most.... More 

    Was this review helpful? Yes 1
    Pittsburgh, Pennsylvania, Usa
    Senior Contributor
    35 reviews 35 reviews
    6 hotel reviews
    21 helpful votes 21 helpful votes
    4 of 5 stars Reviewed November 2, 2014

    This hotel is now known as Charleston Capital Hotel. The management is very good, polite and the rooms spacious. The beds are very comfortable and clean. Breakfast is good with a good variety to choose from. Its definitely very good value for the money you pay. I will definitely love to stay in this place whenever we pass through Charleston... More 

    Was this review helpful? Yes 2
    Orlando, Florida
    1 review
    2 helpful votes 2 helpful votes
    1 of 5 stars Reviewed October 21, 2014

    DON'T BOOK THE CHARLESTON CAPITOL HOTEL!! Check in was a nightmare; they had problems with a guest and called the police; the room they assigned to me first was not cleaned (about one third of of their rooms were not available because the had NOT been serviced!); the housekeeper walked into my room without knocking while I was getting into... More 

    Was this review helpful? Yes 2
    Wichita, Kansas
    Top Contributor
    51 reviews 51 reviews
    20 hotel reviews
    21 helpful votes 21 helpful votes
    3 of 5 stars Reviewed October 3, 2014

    The location is right off I64/77 so it is very convenient to get to. The hotel has plenty of amenities, including breakfast, coffee (in room and lobby), cookies, free bottled water, pool, hot tub, fitness center, and free wi-fi. The room was pretty clean and the bed is very soft. My one complaint would be the front desk, who seemed... More 

    Was this review helpful? Yes
    1 review
    1 helpful vote 1 helpful vote
    4 of 5 stars Reviewed October 3, 2014

    I'm from Charleston but now live and work out of state so I stay in hotels when I'm in town now. This is by far the best place to stay in Charleston for 60 bucks (booked through Expedia). It's not perfect but the rooms are modern and clean, the beds are comfortable and did I mention that it's only $60?... More 

    Was this review helpful? Yes 1
    2 reviews
    2 helpful votes 2 helpful votes
    4 of 5 stars Reviewed September 21, 2014

    This place is a hidden gem for the $60 spent!! The staff are extra friendly and go the extra mile especially Doug!! The bed is very comfortable and the breakfast was surprisingly good with plenty of choices for the picky eater. For a place to stay on a road trip I don't think you could find much better.

    Was this review helpful? Yes 1
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    Additional Information about Charleston Plaza Hotel

    Address: 1000 Washington Street East, Charleston, WV 25301 (Formerly Fairfield Inn Charleston)
    Location: United States > West Virginia > Charleston
    Price Range (Based on Average Rates): $
    Hotel Class:2.5 star — Charleston Plaza Hotel 2.5*
    Number of rooms: 136
    Reservation Options:
    TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Despegar.com, Hotels.com, Odigeo and Tingo so you can book your Charleston Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Fairfield Inn Charleston Hotel Charleston
    Fairfield Charleston
    Charleston Fairfield Inn

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    Other (13)

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    All management photos (29)
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    Room/suite (10)
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    Amenities

    Highlights
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Pool
    • Free Breakfast
    • Free High Speed Internet ( WiFi )
    About the property
    • Wheelchair access
    Things to do
    • Fitness Center with Gym / Workout Room
    • Pool
    • Hot Tub
    • Tennis Court
    Room types
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Free Parking
    • Business Center with Internet Access
    • Free Breakfast
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    Official Description (provided by the hotel)
    Located in beautiful downtown Charleston,WV the Charleston Capitol Hotel offers quality customer service to every guest. Amenities include complimentary hot breakfast, free parking, and complimentary high speed wireless internet, just to name a few. Shopping and dining are just a short walk away as well as the Clay Center for the Arts and Sciences. Whether you're coming to Charleston for a business meeting or just a family getaway, the Charleston Capitol hotel is here to serve your every need. ... more   less 
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    Questions & Answers

    Questions? Get answers from Charleston Plaza Hotel staff and past guests.
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    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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