We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 24 Charleston hotels

Charleston Plaza Hotel

2.5 of 5 Hotel   |   1000 Washington Street East, Charleston, WV 25301 (Formerly Fairfield Inn Charleston)
Hotel amenities
Charleston Plaza Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Charleston Plaza Hotel to your Saves list
Ranked #16 of 24 Hotels in Charleston
A recent review
4 of 5 stars reviewed yesterday
juli n miami
Write a Review

144 reviews from our community

Traveler rating
    28
    49
    34
    21
    12
See reviews for
32
35
7
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (144)
  • Mar-May only
    (19)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (22)
All months
miami
Contributor
13 reviews 13 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

As others have mentioned below, don’t expect the bells and whistles offered at 5 star resorts. But do expect first class service and prime location at half the cost. The staff was friendly, professional, and accommodating. Experienced a small hiccup (delay) at check-in but front desk quickly remedied the situation. Be sure to take advantage of the staff’s vast knowledge... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 3 weeks ago

Dark hallways, elevator smelled musty & had wood panel flooring in elevators which was busted it looked like was old and coming up...the room 407 we stayed in had filthy windows (needs replaced), lamp shade had stains on them, wallpaper looked like was coming off the wall around the top of the wall near ceilings...towel rack is in the shower... More 

Was this review helpful? Yes
Abilene, TX
Top Contributor
87 reviews 87 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I'll be honest, we were not overly-impressed with the rooms or the hotel in general. The area it is in is pretty shady and some of the foot traffic in the parking lot was questionable. The breakfasts were good, and they did put out some awesome cookies in the afternoon. The staff is what made this visit nice. They were... More 

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 14, 2014

This place is beyond dirty from the homeless Russian spy riding around on the elevators tying them up to the unbelievably dirty rooms it had to be the worse stay at any hotel I been too. And I have been in some horrible hotels. Guest services was rude all they did was bounce us from dirty room too dirtier room.... More 

Was this review helpful? Yes 1
Craigsville, West Virginia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 8, 2014

I would have given this hotel 4 stars but the bathroom wasn't real clean. The room itself was very clean. You can tell there had been many renovations. The decor was bright and pleasant. The staff was friendly and helpful. Easy parking. Comfy beds. Breakfast was average for a hotel. They did have a few more healthy options than most.... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania, Usa
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 2, 2014

This hotel is now known as Charleston Capital Hotel. The management is very good, polite and the rooms spacious. The beds are very comfortable and clean. Breakfast is good with a good variety to choose from. Its definitely very good value for the money you pay. I will definitely love to stay in this place whenever we pass through Charleston... More 

Was this review helpful? Yes 2
Orlando, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 21, 2014

DON'T BOOK THE CHARLESTON CAPITOL HOTEL!! Check in was a nightmare; they had problems with a guest and called the police; the room they assigned to me first was not cleaned (about one third of of their rooms were not available because the had NOT been serviced!); the housekeeper walked into my room without knocking while I was getting into... More 

Was this review helpful? Yes 2
Wichita, Kansas
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 3, 2014

The location is right off I64/77 so it is very convenient to get to. The hotel has plenty of amenities, including breakfast, coffee (in room and lobby), cookies, free bottled water, pool, hot tub, fitness center, and free wi-fi. The room was pretty clean and the bed is very soft. My one complaint would be the front desk, who seemed... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 3, 2014 via mobile

I'm from Charleston but now live and work out of state so I stay in hotels when I'm in town now. This is by far the best place to stay in Charleston for 60 bucks (booked through Expedia). It's not perfect but the rooms are modern and clean, the beds are comfortable and did I mention that it's only $60?... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 21, 2014

This place is a hidden gem for the $60 spent!! The staff are extra friendly and go the extra mile especially Doug!! The bed is very comfortable and the breakfast was surprisingly good with plenty of choices for the picky eater. For a place to stay on a road trip I don't think you could find much better.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Charleston Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Charleston Plaza Hotel

Address: 1000 Washington Street East, Charleston, WV 25301 (Formerly Fairfield Inn Charleston)
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Charleston Plaza Hotel 2.5*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Priceline, Despegar.com, Hotels.com, Odigeo and Tingo so you can book your Charleston Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Charleston Hotel Charleston
Fairfield Charleston
Charleston Fairfield Inn

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (21)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (2)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (10)
Viewed
Bathroom (5)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
Hotel & grounds (3)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay