It's going to be very pretty, but they have some significant challenges. Like, hot water in the shower! I paid $200+ for a Valentine's special that was anything but special. Dinner was awful -- cold food, undercooked meat, hard potatoes -- gross! The Comedy Zone was called the comedy closet - we were jammed in a small room with folding...
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I was there today. It's not been a Ramada for some time. After it lost its flag, it calls itself "Charleston Convention Center" But it's not in Charleton, but several miles away
in South Charleston, not close to downtown Charleston, the Charleston Civic Center, or the other convention hotels in downtown Charleston. It's not a bad place to stay, but...
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I had the opportunity to spend on night at the Ramada Inn and Conference Center in Charleston, WV. My experience was not very positive. First the hotel is under some renovation and they are in the process of changing their flag to Holiday Inn in January. Therefore, it is actually calling itself the Charleston Conference Center Hotel. Therefore, there is...
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We truly apologize for the amount of trouble you had during your recent stay. We are looking to implement procedures so that the problems with the door doesn’t happen to any future guest. We should have had these type of items in place to make sure you were not inconvenienced in the first place and for that I apologize. We...
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Stayed here after my flight had been canceled. Front desk check-in was exceptionally friendly and down-to-earth....not like the big city plastic people we all usually deal with when traveling......no, these folks had soul.....there was a real person in there.
My room was somewhat updated, but no it wasn't 100% remodeled to look like a photo in a magazine.....but still very...
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Thank you for the compliments! Our staff tries hard to make sure the shuttles are always there for our guests. We also appreciate your comments about our rooms and front desk staff! We look forward to seeing you again when you return to the area.
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My husband and I are both from Charleston and travel back frequently. We usually stay with family but on this trip I needed a handicap room due to a broken foot and the Ramada in South Charleston had the only room of this type available for the weekend we needed. We were very happy with both the hotel, the room...
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We appreciate your kind words! W're glad to help our guests in any way and it's especially nice to hear about exceptional service from one of our guests. We are glad you got that from Debbie and are happy you managed to have your special pillows retrieved. We look forward to future visits from you anytime you come back this...
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A friend recommended that I stay at the Ramada, Charleston, WV on my next trip there. I had been staying elsewhere over the years. I was pleased with the staff and my room was excellent. I will be back in September. I am also looking forward to the completion of the remodeling which looks like it will make the facilities...
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We're glad to be recommended and are so glad you enjoyed your stay! We're happy that your stay was enjoyable enough that you want to return and we look forward to seeing you again. We are all excited about the remodeling and can't wait to show it off to you when you come back!
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When we saw the bright red sign buzzing *A*ADA in the distance, we should have kept driving.
We booked this hotel because we needed a relatively cheap, pet friendly one night layover. Given the positive reviews, we were looking forward to a restful night in a quality place. Sadly, this was not the case. Instead, we shared the hotel lobby...
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We are terribly sorry about the quality of your stay. We try hard to provide the best service to everyone and we failed to do so in your instance. We will do everything to address all the issues you have brought up and hope you will give us the opportunity to change your mind about staying with us again.
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We stayed at this hotel on our way to Nags Head for our vacation. The hotel was nice and rooms were to. No complaints for our rooms at all. My mother had a smoking room and it was fine all except for both of the blankets on each bed were full of holes and burn marks. Not just that they...
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We're happy that you liked our hotel, breakfast and our pet bird Mosa. We are terribly sorry about the blankets in your mother's room and want to assure you that we have made changes to make sure this doesn't happen again. Thank you for bringing up your concern with our front desk, and we are happy that they made sure...
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My friend and I stayed at the Ramada Inn and we atteneded the comedy show. It was a lot of fun. The comedians were really funny. The service staff at the show were awesome. We had dinner at the show and it was very good. We stopped at the bar before the show and enjoyed a couple of drinks. Very...
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Thanks for the review! We are glad you had a great time at the show. We are looking forward to re-opening the Comedy Zone after our remodel is complete Mosa (our parrot) is a great addition to our hotel and everyone seems to love her. We're sorry you didn't have a chance to experience our breakfast, but are glad you...
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Hotel was clean. They are doing some remodeling, so workers were visible, but did not interrupt our stay. Rooms were quiet. Free breakfast was better than at most hotels with lots of variety of food. The woman working the breakfast area was cheerful, friendly, and always checking to make sure everything was stocked and available. I would definitely stay here...
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Thank you for your review! We're glad the remodeling work didn't disturb you and are so glad that you enjoyed our breakfast. Our staff enjoys making your stay as comfortable as possible and were happy that you enjoyed the service our breakfast greeter gave you. We certainly are looking forward to a return visit by you anytime!
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