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All 23 Charleston hotels

BEST WESTERN Charleston Plaza Hotel

2.0 of 5 Motel   |   1010 Washington Street East, Charleston, WV 25301
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Ranked #13 of 23 Hotels in Charleston
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244 reviews from our community

Traveler rating
    49
    78
    58
    31
    28
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87
56
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed today NEW

From check in to check out it was the best experience I have had in a long time. Everyone there was fantastic and the service, breakfast, and rooms were excellent. I especially want to thank Dustina for all her help and and have never met anyone with such a wonderful personality. She made the stay extra special. :-) Mary Walker

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Huntington, United States
1 review
5 of 5 stars Reviewed 1 week ago

While recovering from Cancer Surgery it was recommended tht i leave for the weekend and get away. I chose the Best Western Charleston Plaza to do just that. The entire staff and the BEST of the best. From smiles to the time of checkin and hugs when you leave, a phenomenal breakfast very secure, ultra clean, it just doesnt get... More

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Morgantown, West Virginia
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I traveled to Charleston for a wedding and needed a hotel with a price that wouldn't break the bank. I booked online about a month in advance and was able to snag a discount rate, $90/night for Friday and Saturday, with Sunday check-out. Good points: - Easy to get to, right off the main interstates - Free... More

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Man, West Virginia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The bed was very comfortable. The pillows was great. Due to an immediate family member in the hospital, our rate could not be beat. But...there was an odor in our bathroom like it had been cleaned with wintergreen. The shower curtain was torn and needed to be replaced. The elevator was slow, but since we was on the second floor,... More

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Bangor, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The toilet in the room took over 3 hours to fill the tank so it could flush. We called the maintenance guy... he said "it's one of the old toilets, that's how it works". Absolutely horrid. the elevator was slow, smelled funny, and liked to go up and down between floors, before it finally reached the button you pushed....

Review collected in partnership with Best Western

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Pearl River, New York
Contributor
15 reviews 15 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel,but downtown not in a great neighborhood. When asked where to eat,given a suggestion, opposite hospital, called Kylies kitchen. Absolutely terrible, wouldn't even call it a restaurant. @2 0r 3 items on "menu" but out of some. Staff behind desk should have suggested others

Review collected in partnership with Best Western

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Durham, NC
1 review
4 of 5 stars Reviewed 3 weeks ago

Any hotel which welcomes my large dogs gets an "A" in my book, and this Best Western earns that grade. On check-in, the staff even gave us bags of dog treats! The room was clean and tidy, as was the entire 8th floor, which seemed to have a lot of doggy guests. There's also a nice little park across the... More

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Beaver, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

fingerprints and smudges everywhere; hair in bathtub; slow drain in tub. hotel desk staff was excellent!! They recommended a terrific local restaurant within walking distance. Charleston was a great town to visit.

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Sherman, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were looking for an affordable hotel with a good location and hot breakfast for a one-night reservation on a 3-week trip. This BW exceeded expectations. Lobby and hallways were a bit "unadorned" but the room was exceptional! Nicely decorated, CLEAN, really cold AC. Hot breakfast was really good with lots of options. Staff gave great recommendation for fun brew... More

Review collected in partnership with Best Western

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Detroit, Michigan, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

This place has great staff, location and room price. There are some issues such as noisy air conditioner; misprogrammed TV and dirty bathroom floors. After taking showers, the bathroom floor was wet. Our socks got damp and picked up a lot of dirt from the carpet or bathroom floor. In the morning, when we were packing up, I killed a... More

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Additional Information about BEST WESTERN Charleston Plaza Hotel

Address: 1010 Washington Street East, Charleston, WV 25301
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Charleston Plaza Hotel 2*
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Also Known As:
Super 8 Charleston
Charleston Plaza Motel

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