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All 24 Charleston hotels

BEST WESTERN Charleston Plaza Hotel

2.0 of 5 Motel   |   1010 Washington Street East, Charleston, WV 25301
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Ranked #13 of 24 Hotels in Charleston
A recent review
5 of 5 stars reviewed 3 weeks ago
Dennis L Duluth, Minnesota, United States
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258 reviews from our community

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    64
    33
    29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
2 of 5 stars Reviewed 5 days ago NEW

We came for a sporting event and this was the host hotel. The price was good and the rooms were clean and quiet. The staff was friendly and helpful. Breakfast was extremely good for this type of hotel. The neighborhood was barren and not very nice. The hotel itself has a sleezy feel. I would not bring my family here... More 

Review collected in partnership with Best Western

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Duluth, Minnesota, United States
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I travel twice a year to Texas and North Carolina. We stay in motels for two weeks, and we visit restaurants that are local or belong to a chain not located in our hometown. We visited the Charleston Plaza Best Western on NOV 23, 2014. It is more of a downtown hotel than a motel with easy... More 

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traverse city, United States
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Decent accommodations. Better than average breakfast. Entrance to lobby is a small side door, not well marked, with no drive-up overhang. It was raining when we left, so we and our luggage got wet. Internet was easy to access. Recommended pizza delivery was fast and pizza was good.

Review collected in partnership with Best Western

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Asheville, United States
1 review
4 of 5 stars Reviewed November 4, 2014

The staff were professional and friendly: the room quite pleasant; and the location very good. The breakfast offering is tasty and has a little something for everyone although it does not change much over time. The bed was comfy and the hotel very quiet. It's a great value, especially compared to the many over priced rooms in Charleston.

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Sioux Falls
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 3, 2014

Final night of a toe week business trip so thought I'd stay DT and catch a World Series game. Front desk no help for suggestions on pubs or eateries. Did find on my own Outback and Applebee's nearby. Tolerable but needs updating and staff overhaul.

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Hopewell, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

This hotel is centrally located and close to restaurants and shopping. It is also close to the highway. I found the staff to be helpful and very efficient. I would definitely stay here again when I am in the area.

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1 review
1 of 5 stars Reviewed October 27, 2014

Our reservation was not honored to what we had booked. They were not willing to show that this mistake was their mistake and make it right. We just had to deal with it. The smoking rooms are disgusting, if you don't smoke, DO NOT STAY IN THEM. Also, the hotel has 1 elevator and horrible floor plan for the entrance/lobby/elevator.... More 

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Hartland, United States
1 review
3 of 5 stars Reviewed October 26, 2014

If your visiting or just in for a business meeting it's fine but other then that I wouldn't recommend the this hotel needs to be renovated hallways and elevator needs to be updated only one elevator for a 9 story building not good

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LIVONIA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 22, 2014

The hotel is in an excellent location, however that is the only positive thing that could be stated. Rooms were smelly and heating system did not work. The maintenance person knew how to fix (using a paper clip) seems like common failures. the same with the TV remote. This hotel is not worth the value paid

Review collected in partnership with Best Western

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Senior Contributor
24 reviews 24 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 7, 2014

Service is great and so is breakfast. I'm traveling with my former mother - in - law and the hotel has ZERO accessible rooms with 2 beds. And they have ZERO cots. As a result I will not stay here again.

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Additional Information about BEST WESTERN Charleston Plaza Hotel

Address: 1010 Washington Street East, Charleston, WV 25301
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Charleston Plaza Hotel 2*
Number of rooms: 160
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Also Known As:
Super 8 Charleston
Charleston Plaza Motel

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