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All 24 Charleston hotels

BEST WESTERN Charleston Plaza Hotel

2.0 of 5 Motel   |   1010 Washington Street East, Charleston, WV 25301
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BEST WESTERN Charleston Plaza Hotel
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Ranked #13 of 24 Hotels in Charleston
A recent review
3 of 5 stars reviewed 6 days ago
TravellerDavy Toronto, Canada
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267 reviews from our community

Traveler rating
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    65
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    30
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
2 of 5 stars Reviewed 6 days ago NEW

Chose this hotel based on reviews and proximity to down town. Traveling on business and having never been here before thought this would be a good option. What the reviews do not tell you is that the property is conveniently located near a homeless shelter. Your easy walk to downtown is less attractive when this is added to the equation.... More 

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Toronto, Canada
Top Contributor
57 reviews 57 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed for 1 night in a standard room with my pet. Best Western Charleston Plaza Hotel is what I expect when booking a standard Best Western property - there is a huge variance among these properties. This one is very a very dated building - the halls truly expose how old this building is. The room is adequate. Washroom is... More 

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Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Staff is very nice. They have a excellent breakfast. Now the rooms are a different story. The room was filthy. I just hope the sheets were clean! First sign of bad maid service! Every smoke protection device was covered with dried on toilet paper plastered over them! I then noticed the lamp shades were covered in dust. The picture frames... More 

Was this review helpful? Yes 1
Frankfort, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

During our stay, the staff was very helpful and accommodating. Unfortunately, I left a tote bag with essential items behind. The staff was very helpful in retrieving my bag and having it sent FedEx to my home. I am very grateful to Janet for going out of her way to help me.

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Depew, NY, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just a great experience from check in to check out. All staff was friendly and helpful. Room was large and bed was very comfortable. I have a minor back problem and did not wake up with a back ache. Breakfast included a wide variety a items and everything we had was of high quality. Close to interest exit and entrance.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Marion, South Carolina
Senior Contributor
47 reviews 47 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an average place, the price is reasonable. Breakfast ok .. the best thing is the convenience to walking around downtown Charleston.The rooms were very quiet and clean. Really just an average place, good for a overnight stay . no complaints ..

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Lexington, Kentucky
Top Contributor
55 reviews 55 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night. It is clean, comfortable and has good hot breakfast with eggs and biscuits etc. It is a bargain for under $100. I would not pay more than that for this hotel. There was no noise and staff was friendly.

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Charleston, WV, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great place, great staff, best breakfast. Clean, everyone very helpful. Would HIGHLY RECOMMEND . I travel all over the USA and the world. It is so good to know that there is still a hotel where the service is first class, the staff is very customer oriented, and you matter.

Review collected in partnership with Best Western

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United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Very disappointed in such a big name hotel chain. Didn't get to sleep at all the first night because the heating unit was not working properly and made a loud annoying noise and gave off an awful odor. This should have been checked out by the hotel staff before a guest was placed there. Reported it but never received an... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
1 review
2 of 5 stars Reviewed 4 weeks ago

We came for a sporting event and this was the host hotel. The price was good and the rooms were clean and quiet. The staff was friendly and helpful. Breakfast was extremely good for this type of hotel. The neighborhood was barren and not very nice. The hotel itself has a sleezy feel. I would not bring my family here... More 

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Charleston Plaza Hotel

Address: 1010 Washington Street East, Charleston, WV 25301
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Charleston Plaza Hotel 2*
Number of rooms: 160
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Also Known As:
Super 8 Charleston
Charleston Plaza Motel

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