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Red Roof Inn Charleston - Kanawha City

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6305 MacCorkle Avenue Southeast, Charleston, WV 25304
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1 room 1 adult
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Red Roof Inn Charleston - Kanawha City
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300 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Charleston - Kanawha City
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Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 19, 2014 via mobile

This was my first Red Roof Inn stay. Caught my attention as they allow pets and don't add on fees like most hotels. Check in process was a breeze. Good exit and location next to gas and food. The room was one of their premium rooms and it was very nice. I like the fact they give you a fridge... More 

Helpful?
Thank sheriffland
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for taking the time to tell us about your stay and we appreciate you choosing Red Roof Inn - Kanawha City for your lodging needs. The premium room that you stayed in is our newly launched room and we are very glad to say that our guests who choose this room are greatly pleased with it. In addition,... More 

charleston,sc
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 17, 2014

Website said that all rooms were completely remodeled. Not possible. The a/c cover was cracked and falling off. Drapes old. Nasty pieces of carpet by door and bed. I was hesitant to take my shoes off. I was so disappointed since I booked this room because it was suppose to be clean.

Helpful?
Thank stetsonalum
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

I am sorry to hear that your stay with us was not a pleasant experience. Our motel was remodeled approximately a year and a half ago and we strive to make sure that the rooms are kept in a clean and working order. Once again I apologize and if at anytime you have an issue with your room please let... More 

Robins, Ia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 17, 2014

This Red Roof Inn was very clean and the staff was very friendly. Would recommend to anyone. Hotel is just off interstate. Its nice to have a hotel that doesn't charge crazy fees for pets. Like us I am sure most pets are part of their family.

Helpful?
Thank robynest
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for choosing to stay with Red Roof Inn - Kanawha City. We are pleased to say that pets stay free when you choose our motel for your lodging needs. Our staff strives to make every guest feel welcome. We hope you choose Red Roof Inn - Kanawha City if you are ever traveling through the area. More 

Garfield Heights, Ohio
1 review
3 of 5 stars Reviewed August 16, 2014

The corners and edges had cob webs, so it needed to be dusted. The edges of the floors by the walls needed to be swept of debris. The drawers on the dressers had debris in them, so they needed to be wiped clean. The knob on the temperature thermostat kept falling off. The blanket on one of the beds had... More 

Helpful?
Thank Lorenzo M
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

First, let me apologize for the condition of your room when you stayed with us. Please be assured that I have addressed this issue with my housekeeping staff as this is not acceptable room standards. If at anytime the condition of your room is not acceptable, please contact my front desk and we will be more than glad to rectify... More 

Kanawha City, West Virginia, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 16, 2014

We had a really bad experience at another local motel (Motel 6 Kanawha city, WV) and were in a pinch to find other accommodations that allowed our dog. When we arrived here, we were met with excellent customer service, a gorgeous, clean room, and they welcomed Trixxie with open arms. We appreciated Carol & the rest of the staff so... More 

Helpful?
Thank CootieBoo C
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for choosing Red Roof Inn - Kanawha City for your lodging needs. We are pleased to say that pets stay free with us. We appreciate you taking the time to tell us about your stay with us. Carol is a valued member of our staff and always tries to make our guests feel welcome and at home. We... More 

Valparaiso, Indiana
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed August 14, 2014

Stayed at the Red Roof Inn - Charleston Kanawha City and have to say it was very nice. Room was clean, bed was comfortable, no odor and quiet considering the proximity to I-64. Check was fast and staff was very friendly.

Helpful?
Thank PJArden
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for choosing Red Roof Inn - Kanawha City. We love to hear the opinions of our guests. We pride ourselves on our newly renovated smoke free motel. We hope you choose to stay at our Red Roof Inn again if you are in the Charleston area. More 

1 review
5 of 5 stars Reviewed August 13, 2014

Excellent overall service, nice rooms, great value for the price, good customer service from Debora and Caroline, highly recommended for other travelers looking for a safe and comfortable place to stay

Helpful?
Thank Slayer420
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for taking the time to let us know about your stay with us. Here at Red Roof Inn we pride ourselves on the quality of our rooms. Our employees take great pride in treating our guests like friends and family. More 

Crowley, Louisiana
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 5, 2014

We reserved this while on the road and were pleasantly surprised. The 2 rooms we rented were clean and in very good condition. The cost was considerably less than other motels in the area we called. We needed an iron and the front desk delivered it to our room in a jiffy. We would stay here again.

Helpful?
Thank davidy394
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

We know that many of our guests choose to make reservations while they are traveling and we appreciate your choosing to stay with RED ROOF INN - Kanawha City. We pride ourselves on the cleanliness and affordable rates of our rooms. We hope that you choose to stay with our motel again in the future if you should ever be... More 

West Jefferson, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 4, 2014

I read the reviews and there were more positive than negative so I took the chance and it was GREAT!!! We had a premium room (due to upgrade). The room was beautiful. I loved the floors and the decor. The bed was WONDERFUL and the treats in the fridge (no charge) were a great extra. Thanks Carol for the friendly... More 

Helpful?
1 Thank mabu815
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

I would like to thank you for taking the time to tell us about your stay with RED ROOF INN - Kanawha City. The snack box is a part of new Premium Rooms and we are glad you enjoyed your treats. Carol prides herself in making every guest feel at home and welcome when staying here. If you are ever... More 

Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

We stopped at this Red Roof Inn in Charleston, WV around 9:15pm on a Wednesday night. We just needed a place to sleep for the night before continuing our trip. I had worked for Red Roof Inns years ago and knew the quality and cleanliness far exceeds other comparable hotels. Connie greeted us at the desk and was absolutely the... More 

Helpful?
1 Thank Purejoy2014
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for choosing to stay with RED ROOF INN-Kanawha City, during your travels. We appreciate you taking the time to tell us about your stay with us. Our motel is newly renovated and we are pleased to stay that our newer upgraded rooms are some of the best. Connie is a very important part of our staff, who always... More 

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