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All 23 Charleston hotels

Red Roof Inn Charleston - Kanawha City

2.0 of 5 Hotel   |   6305 MacCorkle Avenue Southeast, Charleston, WV 25304
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Red Roof Inn Charleston - Kanawha City
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Ranked #9 of 23 hotels in Charleston
A recent review
5 of 5 stars Reviewed May 17, 2013
mstwhite71 Bristol, Connecticut
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192 people have reviewed this hotel

Traveler rating
    66
    62
    35
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
There are newer reviews for Red Roof Inn Charleston - Kanawha City
See the most recent reviews
Denver, Colorado, United States
Top Contributor
64 reviews 64 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 19, 2013

I stayed here in Oct 12, and gave them my return business. The list of maintenance items is long: Face plate on bathroom switch tighten, towel bar tighten, clean gold (shampoo?) stuff off shower walls, clean tooth paste of counter and door frame, take old water bottle out of frig, replace the (already unplugged) humming clock radio, clean dust off... More

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

First I would like to apologize for the condition of your room and the way it was handled at check out. Thank you for taking the time to tell us about it. I see you stayed with us back in October. Since then we have went through a new renovation and almost a whole new staff. We do take great... More

Bristol, Connecticut
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 17, 2013

This hotel is so very nice. The rooms are so fresh, clean and comfortable. This place has just been renovated, and they did a FANTASTIC JOB. From the minute I entered the lobby the two front desk clerks Sherry and Connie were so pleasant and friendly. The location is great, I love the fact that there are several dining options... More

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for taking the time to share your experience with us. I'm pleased that Connie and Sherry were able to make your stay a pleasant one. We appreciate you spreading the word for us and look forward to your return trip. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 10, 2013

Had not stayed in a Red Roof in years for good reason. After reading reviews decided to take a chance. Glad we did! This hotel was recently remodled and is 100% non-smoking. Room was very clean and nice fresh new modern design. Had our dog and no charge for him to stay with us. Staff was very friendly. Pleasant, positive... More

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thanks for giving Red Roof Inn another chance. I'm glad you enjoyed your stay. We do enjoy having our pet friends here as well. Please stop back in when you travel through Charleston. More

Charleston, WV
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2013

Back in December 2012 12/19 - 12/21 I stayed at Red Roof 059 Kanawha Charleston, Wv. Always a clean room and great staff. Well after leaving and going about a hour away I noticed my hat was missing. Not just a ball hat but a Christmas ball hat from the tree farm my family gets are tree from every year.... More

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for staying with us during your holiday travels. I'm so glad Carol was able to find your hat and it made it back safe with you. We appreciate you sharing your experience with us and I'm glad my staff and I are able to help you out. We pride ourselves on our superior customer service and want you... More

Ypsilanti, Michigan, United States
1 review
5 of 5 stars Reviewed April 30, 2013

Service was awesome. Had air condition making alot of noise and Brain who was doing service had already clocked out and stayed and put a new air unit in. Connie who check us in was very friendly. We will always go back to this location. This is the second time we have stayed there!.

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for taking the time to tell us about your experience. We appreciate your business and would like to apologize for your Air Conditioner not working properly. I'm glad Brian and Connie could be of assistance. We do appreciate you giving us the opportunity to serve you during your trip to Charleston. I hope to see you during a... More

N Myrtle Beach
Top Contributor
102 reviews 102 reviews
4 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 9, 2013

We were on our way home to Michigan after spending the winter in SC. All we wanted was a clean, safe place to stay that would allow us to bring our dog. We found that Red Roof perfectly fit the bill. It was less than HALF the price of one of the adjacent pet friendly places. Of course you should... More

Was this review helpful? Yes 1
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for sharing your experience with us on your recent visit to the Charleston area. While all of our rooms don't offer the extra amenities we now have a premium king that offers the hairdryer, Ironing board, Irons, coffee maker and a boxed breakfast, so the next time you are in the area try out one of these new... More

seacoast N.H.
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 9, 2013

Room floor was dirty. I asked for and got a room with refrigerator/freezer which didn't work and leaked water all across the floor and our things. Food ruined inside. Stayed in 4 red roof inns this trip because of driving with our dog and this was the very grittiest

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for bringing this incident to our attention. I can assure you that this issue will be addressed immediately. I apologize for any inconvenience this may have caused. I hope that you will allow us to make this right and visit us again for future lodging needs. More

Cincinnati
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed April 4, 2013

This hotel is located very close to the freeway which is a good thing and a bad thing. Easy to find, but a little noisy with the traffic. One person working the front desk, very nice but very slow check-in process as hotel was full. The person in front of me was coming back to the front desk because the... More

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

I apologize for the issues you had during your stay. When we expect to be busy I try to have extra coverage or I work late myself. I do understand your frustration. I have addressed the issues with your room with my staff. I ask that if you are ever back in the area to give us another try to... More

Roanoke, VA
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 1, 2013

I wish I could give this property a better rating because the room I was in was beautifully remodelled. Very chic, clean and comfy. The problem I had was a "clicking" noise that reoccurred every 15 minutes or so. It was so disruptive that it kept me from getting to sleep. I searched the entire room several time for the... More

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for taking the time to tell about your experience. I apologize for the heater making the noise in the room. I have addressed this with my staff and it has been corrected. I hope if you are ever back in our area you will give us another chance to better serve you... More

Ohio
Top Contributor
101 reviews 101 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 31, 2013

I had a very positive experience at Red Roof Inn - Kanawha City. The room was up-dated, clean and comfortable - and for at reasonable price. I had actually check-out and did some exploring in the area and then checked back in to stay for another night!

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you so much for choosing to stay with us while in Charleston. I'm glad you had some time to see some of the local sites. I hope if you are ever back in our area you will stop and stay with us again. More

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Additional Information about Red Roof Inn Charleston - Kanawha City

Address: 6305 MacCorkle Avenue Southeast, Charleston, WV 25304
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Charleston - Kanawha City 2*
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Also Known As:
Red Roof Inn Charleston - Kanawha City Hotel Charleston
Charleston Red Roof Inn

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#2 Best Value Hotel in Charleston #4 Romantic Hotel in Charleston #5 Business Hotel in Charleston #7 Family Hotel in Charleston
Hotel Class
Number of rooms
109

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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