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Red Roof Inn Charleston - Kanawha City

6305 MacCorkle Avenue Southeast, Charleston, WV 25304
Hotel amenities
Red Roof Inn Charleston - Kanawha City
Best prices for: 1 room 1 guest
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Ranked #12 of 24 Hotels in Charleston
A recent review
3 of 5 stars Reviewed December 5, 2013
Smoky_Barrett Charleston, West Virginia
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223 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Roof Inn Charleston - Kanawha City
See the most recent reviews
Charleston, West Virginia
1 review
3 of 5 stars Reviewed December 5, 2013

My company stays with red roof quite often and they don't differ much. This one is no exception: the rooms were nice and clean but the maids didn't show up until 6 at night. There are restaurants and stores not far so it's not a bad location - it is a little annoying to get back to the hotel but... More 

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

First I apologize for housekeeping not getting to your room until late. I will address this with my staff. We appreciate you sharing your experience with us, and letting us know how well Sherry and Connie did their jobs. They are both great employees and both of them do a great job at making our guest feel at home. We... More 

Anderson, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 2, 2013

The front desk clerk here was very pleasant, accommodating, and understanding after we were turned away and refused service by the Days Inn we had booked across the street. Our room was clean and comfortable. This hotel is an excellent stopover value. I would recommend it and I would stay here again.

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

We appreciate you taking the time to write a review for us, and all the kind words. We hope you will visit again if you are back in our area. Happy Holidays!! More 

Harrisonburg, Virginia
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 26, 2013

This is the second time staying at this location. We had exceptional service from Connie upon checking in. She went out of her way to help us, as we were concerned about impending bad weather. She is a gem and definitely made our check-in and stay more enjoyable!

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thanks for sharing your experience with us. We appreciate the review. We do appreciate everything Connie does for our guest, she is a gem. I hope to see you the next time you travel through our area. Have a wonderful holiday. More 

Gasport, New York, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 2, 2013

Stayed one night at the Red Roof Inn on south side of Charleston, WV, on the way to North Carolina. It is difficult to find once you exit the Interstate. You can see it from up above but on the side road where the motels and restaurants are located it sits way back and there is only a poorly marked... More 

Was this review helpful? Yes 1
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

We appreciate you taking the time to share your experience with us. We look forward to seeing you the next time you travel through Charleston. Let us know ahead of time so we can have a room ready on the front side of the building away from the highway. Thanks again and have a wonderful holiday. More 

LINCOLN
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2013

This place was pet friendly and wonderful! We stayed for 1 week as we were visiting family. Staff was awesome! Annette and Sherry were terrific and a great benefit to this business. Clean room and quiet. Bed was great! Will stay here again and again!

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you so much for your feedback. We appreciate all of your kind words. Sherry and Annette both are wonderful employees and my staff takes great pride in helping our guest feel at home. I'm glad they were able to assist you. We look forward to seeing you during your next visit to Charleston. More 

sheffield Ohio
Top Contributor
50 reviews 50 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 20, 2013

My husband and I are staying here for a long weekend to enjoy the fall foliage auto touring. We are in a king room which has a mini fridge and microwave. We got ground floor as requested, we are travelling with 2 little dogs. The price was good and no extra charge for the dogs! Check in was easy and... More 

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for taking the time to let us know about your stay. We are trying to find homes for the cats that your saw while here. If you know of anyone that would like to have a new pet please let us know we will do what we can to catch them and give them away. Thanks again for... More 

Top Contributor
58 reviews 58 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 19, 2013

I had a hard time finding it (it's behind the Wendy's!) so I called over and Connie behind the desk was wonderful. Upon arrival, she made my check-in very quick and made a point of letting me know a few events going on during my stay. The room itself is cozy and efficient, called the King Superior. Clean, no smell,... More 

Was this review helpful? Yes 1
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

We always appreciate when our guest take the time to let us know how their stay was. We are pleased that Connie was able to make your stay a pleasant one. We hope to see you on your next trip to Charleston. More 

Clearwater, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013

I have to say that this was the best night ever. I had made a reservation for Knights Inn which is right down the street from the Red Roof. Well i immediately left the Knights Inn made a phone call to the Red roof the lady at the front desk was exceptionally pleasant helpful and more than willing to make... More 

Was this review helpful? Yes 1
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for taking the time to share your experience with us. Carol is a great asset to our company. My staff tries hard to make sure our guest feel at home. I hope when you come back to our area you will stop in and stay again. More 

Chicago, Illinois
2 reviews
3 of 5 stars Reviewed October 14, 2013

I had wrote a review 2 months ago about my stay at this hotel, it was a very bad review. I was just there 10/11/13, I checked in at around 4pm, the lady at the front desk was very nice and made me feel welcome a big change from the last visit. The room was very nice and clean, check... More 

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you so much for giving us another chance. I'm so glad your stay was such an improvement from the last time. We have several new staff members and we strive to improve on this each day. Thanks again for staying with us and we hope you will stay again. More 

Greenville, North Carolina
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 10, 2013

I have to say the staff and service was great which I appreciated and it was a generally clean room. My only problems were that despite advertising being smoke-free, my room reeked of old cigarette smoke. I appreciated the free pet policy as I had my cat with me but she did come home with fleas that she definitely didn't... More 

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

I'm so sorry to hear that your experience wasn't pleasant. We do accept pets and even strip each room completely after our pet friends check out to eliminate the chance of flees and allergies. We are 100% non-smoking unfortunately like hospitals we also have some unruly guest that doesn’t want to follow the rules. When this happens we do have... More 

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