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Red Roof Inn Charleston - Kanawha City

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6305 MacCorkle Avenue Southeast, Charleston, WV 25304
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1 room 1 adult
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Red Roof Inn Charleston - Kanawha City
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300 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Charleston - Kanawha City
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Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 19, 2015

The staff takes pride in keeping this location clean. It was also not as loud as expected given its proximity to the highway. Updated rooms, comfortable beds, and great for pets. Front desk staff was very polite and extremely helpful. Great price! Red Roof Inn's are the best value around. Period.

Helpful?
Thank Robert O
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for the compliments. It is always nice to hear an encouraging word. We do take great pride in making our guests feel welcome and has a clean, comfortable room. More 

Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2015 via mobile

Me & My wife came to visit a friend in WV and stumbled across the Red Roof Inn. upon arrival I was greeted by a beautiful young girl who was very helpful, well mannered and fast working, wasn't even in there for 5min.( doesn't usually happen like that). The rooms were nice and clean. Loved everything about it. I will... More 

Helpful?
1 Thank Tim S
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for the compliments. I will pass them along to my staff. We work hard daily to make sure each guest has a clean room and a friendly welcome. More 

Welch, West Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 15, 2015 via mobile

Check in was a breeze..wished the water would had been hotter but overall very nice and clean and would stay here again..The nightly price wasnt so bad either..Beds were comfy and room was nice and warm!

Helpful?
1 Thank theresa2000_2001
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for posting a review! I'm sorry the water wasn't as hot as you prefer. I'll check our boilers to make sure the temperature is where it should be. We believe low price doesn't have to mean low quality. I'm glad to hear you enjoyed your stay! More 

Morehead City, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 10, 2015

Stayed here twice for a "handicap" room on a Thanksgiving trip between IL and NC. The first time I opened the door to the room a wonderful fresh scent of cleanness hit my nose - absolutely fresh no chemical odors. When I stepped in the room, it all but sparkled.with cleanliness. This amazed me so much I left my husband... More 

Helpful?
2 Thank Annette S
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for taking the time to post a review! We believe that low price doesn't have to mean low quality. We strive to make sure every guest every day has a clean and comfortable room. More 

Kamrar, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2015

Nice comfortable room with all the amenities one would expect. Clean, tidy, we had a good nights' sleep. Liked the computer style desk and chair. Only suggestion is that it was a bit hard to find - few directional signs would help. Thank you for working with Better World Club to offer a discount.

Helpful?
1 Thank Maraslos
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for taking the time to post a review. We work hard to make sure every guest every day has a clean and comfortable room. We are currently working with the city to try and post some signs by the main road so we can be found easier. More 

Chapel Hill, North Carolina
2 reviews
5 of 5 stars Reviewed December 8, 2015 via mobile

We stayed on room 124 which was on the back side of building so we could hear the traffic on ramp and the train in the distance. The room was clean. The bed was comfortable. It was still a good stay for us. The front desk personal were both nice.. Check in and check out. Will most likely be back... More 

Helpful?
Thank DJLH12
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thanks for the review. I'm sorry to hear that the highway noise affected your sleep. At check-in ask for a room on the front side of the building and we will try to accommodate the best we can. So glad to hear that the staff was pleasant and the room clean. More 

Saint Augustine, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 8, 2015

I stayed at this hotel for 2 nights in the middle of November and it was very clean. Our housekeeper was Kiara Watts and she made sure our room was tidy and spotless. I did not have one complaint. The cleanliness of the room and bathroom was above my standards and I would definitely recommend this location.

Helpful?
1 Thank Brittany S
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thanks for the review and the compliments. Kiara is definitely one of our best housekeepers and we have shared your review with her. We appreciate the recommendation of our inn to others! More 

Kitchener, ON
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 7, 2015 via mobile

We spent a night here while travelling south. The staff were friendly, helpful and went out of there way to make sure we had a great stay. Many thanks to Valerie B the manager who resolved my accidental booking quickly and painlessly. You deliver great service with a genuine smile. We will return.

Helpful?
Thank members2
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank your for the pleasant review. I'm glad to hear we were able to get your booking situation straightened out. We look forward to your next visit with us. More 

Wayne, Michigan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 1, 2015

Saw the sign about rooms being newly renovated. What a joke ! Hardwood floors were dirty,baseboards dusty, bed covers spotted, room smelled funny. when I pulled the top sheet back there were black hairs all over the sheet. pulled the sheet down further and there was feces, probably from an animal smeared on the bottom sheet. Pillow cases looked like... More 

Helpful?
3 Thank littlerat77
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

I'm sorry to hear of your recent experience. I regret the room was not up to standards. From my research, it looks like the sheets were stained, but cleaned. It should have been discarded instead of being put back into service. My apologies. I can understand your frustration. I will refund the full cost of your room! More 

Chapel Hill, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 30, 2015

We started staying here on trips between NC and MI after many times staying at the Motel 6 next door and being repeatedly disappointed with the "no-smoking" rooms having obviously been smoked in. For several years now, we have happily stayed at the Red Roof and found it consistently clean, comfortable, good smelling, and the staff is friendly. Wifi is... More 

Helpful?
1 Thank Ti H
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for the compliment! We work hard to make sure every guest every day has a clean comfortable room at a great price. We look forward to your next visit. More 

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