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Red Roof Inn Charleston - Kanawha City

6305 MacCorkle Avenue Southeast, Charleston, WV 25304
Hotel amenities
Red Roof Inn Charleston - Kanawha City
Best prices for: 1 room 1 guest
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Ranked #12 of 24 Hotels in Charleston
A recent review
3 of 5 stars reviewed 1 week ago
advocon Cleveland, Georgia
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223 reviews from our community

Traveler rating
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    41
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    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

My wife and I have stayed several times in the last four years at this hotel, as it is a good "arrive late, depart early" stopping point on our trip from Michigan to where our daughter goes to school in Northeast TN. The last few stays, however, we have noticed the service trending downhill, and basic upkeep and maintenance (like... More 

Was this review helpful? Yes 1
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Let me start by apologizing for such a Disappointing stay. As you noted we are going through some staff changes, some good and some bad. I ask that you call so I can make this right for you. I'm not sure who you spoke with at check out and why they didn't take care of you upon departure, but I... More 

Cleveland, Georgia
Top Contributor
356 reviews 356 reviews
151 hotel reviews
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed 1 week ago

The motel was conveniently located near the Interstate with stores and restaurants nearby. The front desk staff were friendly. The room was reasonably clean. The bed was reasonably comfortable. I expected to have much more highway noise in my room than I actually did. Okay for one night.

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

I would like to thank you for taking the time to share your experience while staying with us. I hope to see you the next time you are in Charleston. Lisa McCallister General Manager 304-925-6953 More 

Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This motel is definitely a budget motel. The rooms are considered newly renovated, but I would not consider it the best renovation. The sinks are portable sinks that are applied to the surface of the old countertop. The furniture was new, as was the tv, but the bath fixtures were still the same as before. The toilet rocked and banged... More 

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

I am so sorry that we failed to make your experience a great one. Our goal is that all of our guest enjoys their stay and are happy with their stay. Please give me a call so I can apologize and try to make this right for you. I want you to want to stay with us when you visit... More 

Cape Carteret, North Carolina
Top Contributor
107 reviews 107 reviews
19 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is easy to find. A well appointed basic hotel next to the highway and near lots of eating establishments. Better than expected room furnishings in an older hotel. Comfortable and clean. We will stay here again.

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for taking time to post this review. We appreciate all of your kind words. We want all of our guest to feel at home when staying with us. I hope to see you again the next time you are in Charleston. Lisa McCallister General Manager 304-925-6953 More 

Ohio
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for one night on our way home from vacation. Our room was CLEAN! Which is nearly the only thing I care about for a single night stay. Very friendly, efficient staff. The only downside at all was that our room smelled so strongly of cleaner or deodorizer that we almost asked for another. No asthma... More 

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for staying with Red Roof Inn Charleston, WV. I would like to apologize for the cleaner being so strong in your room. I will address this with my staff. I'm glad you enjoyed your stay and I hope you will stay again the next time you are in Charleston. Lisa McCallister General Manager 304-925-6953 More 

Pikesville, Maryland
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 17, 2015

This is not a 5 star hotel but its not bad if you are only planning to stay 1-2 nights. It was clean and offered a mini fridge. Great location from Univ. of Charleston. On the main road and convenient to a lot of stores and food places.

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

We appreciate you choosing to stay with us while in Charleston. We hope the next time you are in our town you will visit us again. Lisa McCallister General Manager 304-925-6953 More 

Roanoke, Virginia
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 10, 2015

Booked this place for one night as it was very close to our business the next day. This place is supposed to be 100% smoke free but the 1st room we were given reeked so badly of smoke I had to go back to the desk to request another room. The clerks reply was "Well I don't see the rooms".... More 

Was this review helpful? Yes 3
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

First let me apologize for the condition of your room and the rudeness of both clerks that you spoke with. This is not how we conduct business. I appreciate you letting me know how you were treated and the condition of your room. This is not Red Roof Inn's standards nor are they my standards. I encourage you to call... More 

2 reviews
5 of 5 stars Reviewed February 28, 2015

We have stayed at Red Roof in Kanawha City several times over the last few years. Each time the staff has been so friendly and very accommodating. They do their very best to give us the best rates available. The rooms are always clean and if we need anything at all they are right there to help us. When we... More 

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

I'd like to thank you for taking the time to let us know about your stay with the Red Roof Inn - Kanawha City. We have a very dedicated and hard working staff which strives to provide our guests with the best possible stay. Sherry is a very valuable part of our Front Desk staff. She tries to ensure that... More 

Princeton, West Virginia
1 review
5 of 5 stars Reviewed February 23, 2015

we have visited several times and love it here ..connie is so friendly and kind to us each time.sherry and carol are always helpful and ready to please the customers.. thanks for treating our family so wonderful!!!

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

We appreciate you staying with Red Roof Inn - Kanawha City when you are visiting our town. Our front desk staff; Connie, Sherry and Carol all try to make our guests feel welcome and part of our family. They are each a valued member of our staff. We hope you continue to choose our Red Roof Inn - Kanawha City... More 

WI
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 11, 2015

I was traveling through Charleston and picked this hotel online because of the good value. I had 2 pets with me and they stayed free. Room was beautiful, very clean, great staff. Only issue I had was the loud noises coming from the freeway.

Was this review helpful? Yes 3
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for choosing Red Roof Inn - Kanawha City for your lodging needs. We are pleased to say that pets stay free with us and that we offer a smoke free environment. If you are ever in the area and choose Red Roof Inn for your stay, we would gladly offer you a room on the front side of... More 

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