Stayed a couple of nights. Not the best value. Like that they're pet friendly since we have our cat with us. Like that it's motel-style, park at your own external door; much easier for unloading/loading. Room was clean, linens were fresh. But.... TV had a failing screen and annoying noise to irritate tinnitus, no switch for light over sink in... More

We travel with pets. This is a great place to stay with or without your dogs. We travel through Charleston several times each year. We try to time it so that we can stay here. Rooms are clean and beds are comfortable. Great coffee in the lobby and very friendly and competent lobby staff. Recommend it! More

I travel through Charleston, WV several times a year and I travel with my two dogs. I've stayed a couple nice places that were way too expensive and I've stayed at some serious dumps. I decided to try this hotel because the reviews weren't bad. I am very pleasantly surprised. I got the best king room they had for $71... More

We were here because my dad was in critical condition in a local hospital. Connie at the front desk was wonderful to us. She really tried to help in any way she could and tried to make it as pleasant as possible under the circumstances. Thanks Connie! More

This Red Roof Inn sits conveniently close to I-77/I-79 on the outskirts of Charleston. The staff were very kind and attentive, and the room was completely spotless and clean. I would stay here again for sure, and likely will very soon. More

The good thing about this place is it is right off the highway so there is no long search or possibility of getting lost. The not-so-good thing is it is RIGHT off the highway, as in a portion of the exterior is within a good throwing arm from the exit ramp, so when outside you can hear the traffic at... More

Check-in was unpleasant as they had my reservation wrong at check-in. We were staying for one night only and they had us booked the day before I arrived. They had already charged my credit card and had quite a difficult time correcting this mistake. However, staff was nice, apolagetic, and anxious to help. The room was old and quite worn... More

The staff that I met at check-in, Connie and Val, were the most hospitable staff I have met at a hotel in a long time. In fact, Connie gave me some candy since it was Halloween night. The room was immaculate, ie clean, neat with an overall home feeling while being away from home. I highly recommend the Red Roof... More

I would have given this 2 1/2 stars, The staff is very nice, friendly and helpful. Although the room looked very clean, I found a surprise of an X-rated nature in one of the drawers. Also, it sits right next to the freeway and if you are on the freeway side the traffic noise is a bit loud. On the... More