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Red Roof Inn Charleston - Kanawha City

6305 MacCorkle Avenue Southeast, Charleston, WV 25304
Hotel amenities
Red Roof Inn Charleston - Kanawha City
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Ranked #11 of 24 Hotels in Charleston
A recent review
4 of 5 stars reviewed 3 days ago
shes0so0free Ohio
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219 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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    (60)
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    (74)
  • Sep-Nov only
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Ohio
Contributor
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at this hotel for one night on our way home from vacation. Our room was CLEAN! Which is nearly the only thing I care about for a single night stay. Very friendly, efficient staff. The only downside at all was that our room smelled so strongly of cleaner or deodorizer that we almost asked for another. No asthma... More 

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Pikesville, Maryland
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is not a 5 star hotel but its not bad if you are only planning to stay 1-2 nights. It was clean and offered a mini fridge. Great location from Univ. of Charleston. On the main road and convenient to a lot of stores and food places.

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Roanoke, Virginia
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked this place for one night as it was very close to our business the next day. This place is supposed to be 100% smoke free but the 1st room we were given reeked so badly of smoke I had to go back to the desk to request another room. The clerks reply was "Well I don't see the rooms".... More 

Was this review helpful? Yes 3
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We have stayed at Red Roof in Kanawha City several times over the last few years. Each time the staff has been so friendly and very accommodating. They do their very best to give us the best rates available. The rooms are always clean and if we need anything at all they are right there to help us. When we... More 

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

I'd like to thank you for taking the time to let us know about your stay with the Red Roof Inn - Kanawha City. We have a very dedicated and hard working staff which strives to provide our guests with the best possible stay. Sherry is a very valuable part of our Front Desk staff. She tries to ensure that... More 

Princeton, West Virginia
1 review
5 of 5 stars Reviewed February 23, 2015

we have visited several times and love it here ..connie is so friendly and kind to us each time.sherry and carol are always helpful and ready to please the customers.. thanks for treating our family so wonderful!!!

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

We appreciate you staying with Red Roof Inn - Kanawha City when you are visiting our town. Our front desk staff; Connie, Sherry and Carol all try to make our guests feel welcome and part of our family. They are each a valued member of our staff. We hope you continue to choose our Red Roof Inn - Kanawha City... More 

WI
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 11, 2015

I was traveling through Charleston and picked this hotel online because of the good value. I had 2 pets with me and they stayed free. Room was beautiful, very clean, great staff. Only issue I had was the loud noises coming from the freeway.

Was this review helpful? Yes 3
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for choosing Red Roof Inn - Kanawha City for your lodging needs. We are pleased to say that pets stay free with us and that we offer a smoke free environment. If you are ever in the area and choose Red Roof Inn for your stay, we would gladly offer you a room on the front side of... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 7, 2015

We stay at least once a month with this hotel and overall we really enjoy our time, the front desk staff is amazing and so helpful. Their prices are great, I find wonderful deals and have never been disappointed. My concerns are that the rooms are starting to show their wear and tear, there is minor maintenance that is lacking... More 

Was this review helpful? Yes 1
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for choosing Red Roof Inn - Kanawha City - Charleston, WV for your lodging needs. Our front desk staff does their best to make everyone who stays with us feel like family and friends. I will speak to our Maintenance and housekeeping staff to ensure the issues you experienced are taken care of. We hope that you continue... More 

Sherwood, Wisconsin
Top Contributor
354 reviews 354 reviews
54 hotel reviews
169 helpful votes 169 helpful votes
4 of 5 stars Reviewed January 20, 2015

This hotel was a great value. While the renovation was not new, it was being maintained very well. Great service at the desk, including recommendations and directions. Comfortable bed and clean room. There was no breakfast, but Bob Evans adjacent. Recommend.

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for choosing Red Roof Inn - Kanawha City. We are pleased to hear that you enjoyed your stay with us. We pride ourselves on customer services and our front desk guest service representatives always try to make our guests feel like they are at home and part of our family. We hope that if you are in the... More 

NC
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 26, 2014

We checked into this hotel as a stop over while traveling. The desk clerk was very nice and efficient the room was nice and clean. Wifi is great. Bed was comfy. It was a very comfortable welcome reprieve from a hard day traveling.

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for choosing Red Roof Inn - Kanawha City for your lodging needs. We are very glad that you enjoyed your stay with us. Our staff prides itself on making our guests feel welcome and we are proud to say that our rooms are remodeled and completely smoke-free. We hope that if you are in our area again you... More 

Brecksville,Oh
Top Contributor
81 reviews 81 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 3, 2014

We needed a pet friendly hotel near the Charleston area. The cost was good but there were a few areas this inn needs to improve. The 100% smoke free rooms are very nice but the areas outside the rooms need to be picked up. Our room was recently updated except the bathroom had a slight mildew smell and needed to... More 

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you for taking the time to tell us of your stay. We are pleased to say that pets stay free and since our renovation we are now 100% smoke free. I do apologize for any issue that you may have encountered. I will address these issues with the housekeeping and maintenance staff so that we can assure you the... More 

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