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Red Roof Inn Charleston - Kanawha City

6305 MacCorkle Avenue Southeast, Charleston, WV 25304
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Red Roof Inn Charleston - Kanawha City
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Red Roof Inn Charleston - Kanawha City
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253 Reviews from our TripAdvisor Community

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Traveler rating
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    85
    46
    26
    14
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48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • Any
English first
  • All months
    (253)
  • Mar-May only
    (73)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (34)
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Florida
1 review
4 of 5 stars Reviewed 2 days ago NEW

This Red Roof Inn is a good budget alternative for the Charleston, WV area. The staff are very helpful, the rooms are clean and comfortable, and the Internet works well. The motel is located in a cluster of motels, restaurants, and travel-related businesses just off the Kanawha City exit (MacCorkle Avenue) from the West Virginia Turnpike (I-64, I-77). The only... More 

Was this review helpful? Yes
rri-10059, Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Good Afternoon Frank, Thank you for a great review. We are delighted that you enjoyed your stay and that we provided great service. Our goal is to provide a clean comfortable room with five star service. We appreciate your business and look forward to seeing you on your next visit. At your service, Desmond Miller General Manager More 

Charleston, West Virginia
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

This hotel went through a management change recently and the new team is doing an awesome job! Everyone from the front desk to the housekeeping staff are overly friendly and helpful. Valerie and Chrystal were especially helpful to me! The rooms are clean, housekeeping is efficient. Great location off of I77 with plenty of restaurants in the area. Staying at... More 

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

My name is Desmond Miller , and I am the general manager here at the Red Roof Inn, Charleston , I would like to thank you for the wonderful review of our Red Roof Inn here in Charleston,WV. I am so pleased that you found your stay enjoyable and that our team took great care of you. We appreciate your... More 

Cumming, Georgia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I would like to provide some feedback on our 1st stay at a Red Roof Inn; we stayed at the Charleston, West Virginia location. When I found your website and reviewed RR on TripAdvisor I was quite impressed with the ratings and reviews as well as your free pet policy, no smoking policy, and specifically your 12:00 pm check out... More 

Was this review helpful? Yes 1
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

My name is Desmond Miller , and I am the general manager here at the Red Roof Inn, Charleston, WV. I would like to thank you for your review of the hotel. I apologized for any inconvenience caused during your stay. We had 7 families that were displace due to a major fire in the Charleston area. Because of our... More 

MYRTLE BEACH
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I have stayed here many times throughout the years, and it was only becuase of the location and becuase I have been a redi card member since 1999, but really have never thought very highly of it. But LET ME TELL YOU, things have really changed, ths new room I'm in, is beautiful, and yes I mean beatiful, equivalent to... More 

Was this review helpful? Yes
rri-10059, Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

My name is Desmond Miller , and I am the general manager here at the Red Roof Inn, Charleston , I would like to thank you for the wonderful review of our Red Roof Inn here in Charleston,WV. I am so pleased that you found your room to be very clean and comfortable. It is truly good to hear that... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

I stayed here last night for work. The ladies at the front desk (Crystal and Valerie) were very, very nice and personable. The rooms were clean and a comfortable temperature when I got in the room. It's right next to an IHOP, which is awesome and a Wendy's. Not to mention, it takes about 40 seconds to get on the... More 

Was this review helpful? Yes
rri-10059, Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Hello Zack, Great to here that your stay was enjoyable and both Valerie and Chrystal took great care of you. We pride ourselves at Red Roof with offering Five star service and clean affordable rooms. We thank you for your business and look forward to seeing you on your next visit. At your service, Desmond Miller General Manager More 

Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Easy access off highway, Bob Evans and Ihop within walking distance. Marathon gas station right in front of hotel. Two queens and a pretty comfortable pull out sleeper sofa. Has free hot and cold breakfast. Pool and spa. Overall great hotel.

Was this review helpful? Yes
rri-10059, Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Hello Suzy, Thank you for such kind words .We are thrilled that you enjoyed your stay with us.This week we started a project with our exterior surroundings. On your next stay with us we look forward to you enjoying the upgrades to our exterior. We at Red Roof appreciate your business and thank you once again for the great review.... More 

Venice, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I am on a road trip. I like to just stop when I feel tired, so it can be hit and miss when finding a room. This Red Roof Inn was the best place I have been in on this trip. Don't let the outside fool you...it doesn't look like much on the curb appeal I stepped in my room... More 

Was this review helpful? Yes
rri-10059, Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

My name is Desmond Miller , and I am the general manager here at the Red Roof Inn, Charleston , I would like to thank you for the wonderful review of our Red Roof Inn here in Charleston,WV. I am so pleased that you found your room clean and comfortable. We appreciate your business and look forward to seeing you... More 

Ona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times and always had the best experience. This time the whole staff has changed it is awful dirty inside and out. People knocking on our door in the middle of the night and no one answered the phone when we called the Office. I was traveling with my two teenage daughters & was... More 

Was this review helpful? Yes 2
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Good Afternoon, I hope that your day is going well thus far. My name is Desmond Miller , and I am the new general manager here at the Red Roof Inn, Charleston WV, Please let me first thank you for taking the time to complete a Trip Advisor review and to bring to my attention your most recent experience at... More 

Poplar Bluff
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stopped for a quick overnight stay, staff friendly, rooms clean, internet worked great, bed comfortable price excellent compared to other hotels in the area - no pool, but that was not what I was looking for. Next to major highway, but could not hear the noise

Was this review helpful? Yes
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Hello Rhonda, I am please to know that we made your stay a great one. We pride ourselves with offering a great guest experience to all of our guest. We appreciate your business and look forward to seeing you on your next visit in Charleston. At your service, Desmond Miller General Manager More 

NC
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 1 week ago

Staff was friendly and helpful. Room appeared to be clean. However the room had an overwhelming moldy smell. The refrigerator leaked and the bathroom door did not close. After traveling for hrs. we braved a night here but I would highly advise anyone with allergies not to stay here. After several hrs., Clariton and nasal spray I could breath again.... More 

Was this review helpful? Yes
rri-10059, Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Good afternoon, My name is Desmond Miller , and I am the General Manager here at the Red Roof Inn Charleston,WV Please let me first thank you for taking the time to complete a Trip Advisor review and to bring to my attention your most recent experience at my property. You have my sincerest apologies and we have taken the... More 

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