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All 23 Charleston hotels

Red Roof Inn Charleston - Kanawha City

2.0 of 5 Hotel   |   6305 MacCorkle Avenue Southeast, Charleston, WV 25304
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Red Roof Inn Charleston - Kanawha City
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67%
Ranked #10 of 23 hotels in Charleston
A recent review
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145 people have reviewed this hotel

Traveler rating
    42
    50
    27
    17
    9
See reviews for
38
32
31
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed two days at this Red Roof and will visit this motel again. The rooms were completely renovated and clean. There was a refrigerator and microwave, plus a new flat screen tv in each room. The flooring is new hardwood-looking vinyl, which seemed much cleaner than most motel carpet. The room did have that stale motel odor the first... More

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Auburn, Indiana
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed one night on our way home from Florida. Decided to book a premium king room just to see what it was like. Arrived around 10:30 and was immediately greeted by the lady working. She was very friendly and efficient with check-in. She noticed on the reservation that there were two of us staying in the room so she gave... More

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Charleston, West Virginia
1 review
5 of 5 stars Reviewed 1 week ago

very sweet, smiling and GREAT customer service!! I even left my ID at the front desk and she brought it to me on her next round. She is by far the best hotel staff I have dealt with in a long time.Connie was her name and the property name is 059, could not say enough good about this woman and... More

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Columbus, Ohio
Senior Contributor
24 reviews 24 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel was fine and a good place for out stop over to another location. There are several restaurants within a close proximity which was nice. Hotel staff was friendly and helpful. Check in and out was quick and coffee was available in this area. Just a couple of small problems, but nothing major. Would stay again at this stop.

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Princeton, West Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We stayed at Red Roof mostly because they accept pets free of charge! They are also very conveniently located off of Interstate 77/64 at MacCorkle Avenue. The front desk staff are nice, but not what I would call overly friendly. They were very accommodating for us, as my Mom can't climb stairs well and needed a room on the ground... More

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Phoenix, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

I am just floored by how amazing the experience was. First, when I arrived at the Red Roof Inn, they greeted me not with a simple "Hello", but as though I was someone they had seen every days for years. I felt like I was home the moment I stepped into the office. Second, when I asked any questions about... More

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Thank you so much for taking the time to post such a pleasant review. Connie and Sherry are great assets to our company. They both go out of their way to make every guest feel at home. Thank you for sharing. We look forward to seeing you the next time you are in Charleston. More

Oklahoma City, Oklahoma
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stopped here passing through. supposed to be 100% smoke free but the first room I looked at smelled like a cigarette. Second room seemed ok after a quick sniff and glace so I took it. Room turned out to be very moist, black mold in bathroom, and cigarette burn holes on the underside of thr comforter. Comfortable mattress. Upon showering... More

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

We appreciate your feedback and will address every issue with my staff. I apologize that your stay didn’t meet your expectations. We take pride in our rooms and yes we are 100% smoke free, unfortunately we do get a few rebellious guests that choose to smoke anyway. We do charge them for the cleanup and use every means to get... More

Fairmont
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well...maybe these room have been redone..did not see before...or maybe we didn't get one..but we were told we got the premium...but...not as nice as pics on internet. Front desk was wonderful..everyone so over the top kind. wooden floors I like.no nasty carpet. Place was ok clean...I spilled water on the floor and wiped up with white towel and white towel... More

Was this review helpful? Yes 1
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

I appreciate you taking the time to write this review. First let me apologize that your floor didn't seem to be mopped properly. I will address this with my staff. At Red Roof Inn we want your experience to be the best possible. We didn't meet those standards for you and for that I do apologize. I hope if you... More

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been staying at this inn several times a year for the past 30 plus years. In recent years it was getting a bit run down but it was convenient for me. They have now renovated all of the rooms and added a premium room category. Very nice. I appreciated the new king bed and the large desk for... More

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rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

I’m so glad you like the new rooms, and recognizing the premium room, it is our best room. Connie is always there to take care of her guest; she just received an award from Red Roof Inn for all of her great accomplishments. We thank you for telling us about your stay and appreciate you taking the time to give... More

Foster, Kentucky
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I want to thank Connie at the Front Desk she is the only one that ever gets my boyfriends reservation correct and put his corporate code in to get his discount...the rooms are nice and clean I would differently recommend this hotel to anyone...Thanks Connie you are awesome

Was this review helpful? Yes 1
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Connie is an awesome employee and has recently won a very prestige award for her great customer service we are very privileged to have her as an employee. She always goes above and beyond for her guest and makes them feel at home. Thank you so much for recognizing Connie for all the hard work she does. More

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Additional Information about Red Roof Inn Charleston - Kanawha City

Also Known As:
Red Roof Inn Charleston - Kanawha City Hotel
Red Roof Inn Charleston - Kanawha City Hotel Charleston
Red Roof Inn Charleston
Charleston Red Roof Inn
Address: 6305 MacCorkle Avenue Southeast, Charleston, WV 25304
Location: United States > West Virginia > Charleston
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Charleston
#7 Family Hotel in Charleston
#7 Business Hotel in Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Charleston - Kanawha City 2*
Reservation Options:
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