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Charleston Marriott Town Center

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200 Lee Street East, Charleston, WV 25301
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Charleston Marriott Town Center
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418 Reviews from our TripAdvisor Community

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Youngsville, Louisiana
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I'm traveling to Charleston, WV for a year for business. I've been staying at the Marriott Town Center quite a lot. The location allows me to walk to the mall and several restaurants by just crossing a one-way street. The hotel is very nice and clean and the employees very friendly and helpful. I really like that they have a... More 

Helpful?
Thank Lisa H
McComb, Mississippi
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW via mobile

This was my second visit to this Marriott. The staff members were very pleasant and accommodating. The whole hotel is very nice and well kept. Yet I had two problems. One was the bed. The mattress was broken down in an area where former guest would sit on the side of the bed. So all night long I struggled to... More 

Helpful?
Thank Charles D
John B, Manager at Charleston Marriott Town Center, responded to this review

Dear Valued Guest, Thank you for taking the time to offer your feedback in regards to your recent stay at the Charleston Marriott Town Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience and frustration... More 

Tallapoosa, Georgia
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in town for a Lion's retreat and really enjoyed this hotel. Staff was very nice and accommodating. Comfortable and clean rooms and beds. The event staff were also very helpful in getting us set up. Mall was just a walk across the street. Breakfast buffet was expensive ($20 w/tip), but very good.

Helpful?
Thank Greg W
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Thanks to Dana and Tim and Khan for excellent service and family atmosphere . Very dedicated staff!!! The service is always excellent and food is great!! Dana, Tim and Khan has been wonderful to take care of me and my family at Brick Salt Bar and Kitchen. The Marriott is lucky to have such great people on their staff. Happy... More 

Helpful?
Thank Patty D
Toronto, Canada
Level Contributor
157 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a good stay at this hotel. On site restaurant, parking and wifi. Friendly staff. Great location in the middle of everything. Only problem was they messed up my shuttle time and I was significantly late to a meeting. Slow elevators! Would stay again.

Helpful?
Thank sail29er
Washington DC, District of Columbia
Level Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

About the best bargain in the whole marriott family in the entire state. Its a mystery why the Fairfields and townplaces farther up the I-79 corridor to morgantown are more expensive than the flagship in the capital, but they are. Easy on-off the expressway and ideally sited across from the shopping mall so you can stretch your legs regardless of... More 

Helpful?
1 Thank DC196
Richmond, Virginia
Level Contributor
104 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 23, 2015

The location of the Charleston Marriott Town Center is hard to beat. Only steps from the Town center Mall with many stores and great restaurants. Only a block from the Charleston Civic Center so an easy walk to a concert or sporting event.

Helpful?
Thank Islanders2006
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 15, 2015

This hotel is beautifully laid out, and the on-site restaurant is a necessary repeat offender. (Even if not a hotel guest, the restaurant is worth making the visit.) The staff is very friendly and accommodating, and the gym is open late to allow for privacy is desired. The view from the gym is spectacular, so even if not working out,... More 

Helpful?
Thank Juanita F
Ramona J, General Manager at Charleston Marriott Town Center, responded to this review

Thank you so much for your wonderful comments about our hotel and team. Wishing you a wonderful holiday season and many happy returns to our area. More 

A TripAdvisor Member
4 of 5 stars Reviewed November 28, 2015 via mobile

Almost every year several family members meet in Charleston as a central meeting point. We are always pleased with our visits to Charleston and this Marriott. Our visit in 2015 was great too. Tim in the Brick Salt Restaurant gave us great service. Jeremy the bellman was very helpful and drove us in the newer Marriott van each night to... More 

Helpful?
1 Thank A TripAdvisor Member
Parkersburg, West Virginia
Level Contributor
177 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed November 26, 2015

we are chase marriott reward card holders and it really pays off!...we got a great room @ a great price in a great location!...we were on the 15th floor and had a lovely view of the city...it's the little things like high quality toiletries, decent toilet paper and complimentary cookies/apples for snacking that really add up...we were greeted by friendly... More 

Helpful?
1 Thank mjpk25
John B, Manager at Charleston Marriott Town Center, responded to this review

Thank you for taking the time to share your experience! It’s great to hear that you enjoyed our hotel and the service you received during your stay. I will be sure to share your comments with our team. Thank you again, John More 

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