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Charleston Marriott Town Center

3.5 of 5 200 Lee Street East, Charleston, WV 25301
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Certificate of Excellence 2014
Charleston Marriott Town Center
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Charleston Marriott Town Center
Charleston Marriott Town Center
Charleston Marriott Town Center
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323 reviews from our community

Traveler rating
    99
    127
    69
    23
    5
See reviews for
60
66
22
125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clarksburg, West Virginia, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

Our stay at the Marriott Town Center was disappointing. A fifteen-dollar parking fee, insulting in itself, was charged twice to my credit card and I found it impossible to get help with this after learning of it from my bank two days later. A ten dollar (per device) charge for wi fi- also petty and insulting, considering the room rate.... More 

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Charles Town, West Virginia
Top Contributor
61 reviews 61 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Flew into Charleston for a business trip. Marriott shuttle picked my party up at the airport. Fantastic service and friendly driver. Quick check-in. Next morning, the driver took us to the Capitol Complex for meetings and picked us up when we were finished. Room was clean and didn't notice any excessive noise. Hotel has a fitness center which I visited.... More 

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Camden, South Carolina
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We drove from South Carolina to Michigan for this year's Thanksgiving holiday. On our way home we spent the night in Charleston, WV. We made a last minute reservation and were very pleasantly surprised. The hotel was very clean. It had a nice restaurant and bar. The room was perfect. At $99 for the night it was a great value.... More 

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Sebring, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

OK Here's my theory. If one really wants to know how there guest are treated no matter how they look etc. then I should be sent around the world to review them. Honestly I have no hang ups about my style etc. These are observations I make simply by using my awesome sense of reading people. I didnt feel welcome,... More 

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Williamsburg, Virginia
Top Contributor
214 reviews 214 reviews
22 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stay at Marriotts all the time and this one is located 1/2 way between home and our son's house. We stayed there for one night on our trip west and one night on our trip east. The first night was so overly hot inout room that even after shutting the heat off we couldn't sleep. When we mentioned it... More 

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New Jersey
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location was great, we able to get in and out easily and find food as needed. I was very happy with the hotel, its cleanliness and quality. However, the HVAC system was severely borked. We turned it down to 60 degrees but it still blew hot. We actually turned off the fan and opened the slider to the unusable... More 

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Marriott for my 3rd time and as always, it was a great experience. Katie at the front desk is super attentive and remembered me from my last trip. She was so helpful and friendly and I look forward to seeing her the next time I am in!!

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Centerville, Utah
Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stay in Marriotts all the time, but this was rather disappointing. First, the hotel was hosting a BETA youth convention for high school kids. They were totally rowdy on my floor. On checking with the front desk I was told they had been given a curfew of midnight !!! Eventually, hotel security had to come up and sort them... More 

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stephanie c, Director of Hotel Operations at Charleston Marriott Town Center, responded to this review

Thank you for your feedback regarding your recent visit. I apologize that you were inconvenienced during your stay. It is our goal to ensure all of our guests have excellent experiences at our hotel, we clearly did not meet that goal during your stay and for that I apologize. I have shared your comments with our team so that we... More 

Houston, Texas
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel in early November 2014. When I arrived the temperature was about 45F. When I gpot to my room I tried turning on the heat. When it did not warm up, i called the front desk. They front desk said they would send the Maintenance person. I actually expected him to fix it or show me... More 

Was this review helpful? Yes
stephanie c, Director of Hotel Operations at Charleston Marriott Town Center, responded to this review

Thank you so much for taking the time to share your feedback with us. It is our mission to ensure our guests receive the best service and that we create memorable experiences as well. I apologize that the room temperature did not meet your needs, and I am equally concerned with information that we may provide to our guests as... More 

Grosse Pointe, Michigan
Top Contributor
65 reviews 65 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff was very helpful in helping us to get settled onto our room. Parking was convenient, rooms were clean, and the Club level was acceptable. We stayed here on our way South, and again upon our return.

Was this review helpful? Yes
stephanie c, Director of Hotel Operations at Charleston Marriott Town Center, responded to this review

Thank you so much for the positive feedback regarding your stay with us. We certainly appreciate your loyalty and we thank you for choosing our hotel during your trip south. We hope to see you again on your next trip. More 

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Additional Information about Charleston Marriott Town Center

Address: 200 Lee Street East, Charleston, WV 25301
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Charleston Marriott Town Center 3.5*
Number of rooms: 352
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Marriott, Priceline, Orbitz, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your Charleston Marriott Town Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Charleston Town Hotel Charleston
Charleston Marriott
Hotel Style:
#9 Business Hotel in Charleston
#10 Family Hotel in Charleston

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