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All 23 Charleston hotels

Charleston Marriott Town Center

3.5 of 5 Hotel   |   200 Lee Street East, Charleston, WV 25301
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75%
Ranked #6 of 23 hotels in Charleston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Vicki_in_Virginia South Riding, Virginia, United States
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274 people have reviewed this hotel

Traveler rating
    88
    108
    53
    20
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
South Riding, Virginia, United States
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

While in Charleston for a conference, my husband and I stayed at the Charleston Marriott Town Center for four nights. The staff was probably the most friendly, helpful staff I've ever encountered at a Marriott property--and that's saying a lot! Although it is an older hotel, it was exceptionally clean and it had everything you could possibly want. As a... More

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Honolulu, Hawaii
Top Contributor
138 reviews 138 reviews
47 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed one night in Charleston, WV in the downtown Marriott. Very conveniently located to roll on/off the interstate and across the street from the city's downtown mall with easy access to shopping and restaurants. As a frequent Marriott stayer, on a par with their expected level of amenities - staff was friendly, room was spacious, clean and comfortable. Complimentary breakfast... More

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Rego Park, New York
Top Contributor
105 reviews 105 reviews
16 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 1 week ago

You won't do much better in Charleston than the Marriott, which is convenient to most downtown attractions. Across the street is the CharlesTown Mall, diagonally across is the convention center, and Capital Street, the main drag, is four blocks away. The staff is very friendly and easy to please. The rooms are large, very clean, and certainly what one would... More

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Inwood, West Virginia, Usa
Contributor
17 reviews 17 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

week for business. Check in smooth and man at desk was courteous, went out of his way to get a room with fridge. Room clean, small but comfy, small bathroom but fine, nice towels. Restaurant/bar staff kind, friendly, polite. I needed hot water for tea and the woman doing the coffee was sweet. nice places in the lobby to sit,... More

Was this review helpful? Yes 1
Sarasota, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in a king room on the 16th floor. Things I liked: Friendly staff check in. Clean, comfortable, modern room. Nice amenities. Great location, right across the street from mall. Things that could be improved upon: Having real balconies. . .such a shame the doors only open enough for 'ventilation.' Would have loved to have given 5 stars, but the... More

Was this review helpful? Yes 1
Columbus, Ohio
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

My family and my in-laws booked two rooms at this hotel for an overnight stay on our way back to Ohio from the Outer Banks. Thanks to hurricane Arthur, our stay in OBX was cut unexpectedly short. We called the Marriott and they immediately rearranged our reservations and were thankfully understanding about the situation. Upon our arrival, we were weary... More

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steve L, General Manager at Charleston Marriott Town Center, responded to this review

Thank you for choosing us as your place to stay. It was truly our pleasure to serve you and provide you with the perfect stay. We look forward to your return. More

Top Contributor
101 reviews 101 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff was nice, but the hotel is not at the standard of most Marriott's. The hotel is a bit dated and the parking deck is as well. Everything was clean, bedding was comfortable, staff is nice, but it feels as if the decor is about ten years old even though it seems to have been recently renovated. With all this... More

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steve L, General Manager at Charleston Marriott Town Center, responded to this review

Thank you for such positive comments in regards to service and cleanliness. These are two very important areas to all customers. Although we need to continue to improve your response tells us were moving in the right direction. Thank you again. More

Columbia, SC
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

3rd time in Charleston, 1st time at this Marriott location....totally unexpected yet impressed with the service at this hotel! I was in town for 3nights/4days and I thoroughly enjoyed staying here. Great location - across the street from Charleston's main mall; loved parking in the garage next to the hotel; daily breakfast was delicious; room service was great, especially David... More

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steve L, General Manager at Charleston Marriott Town Center, responded to this review

Thank you for providing us with such great feed back. We truly appreciate your business and look forward to your next visit. Thank you again. More

Roanoke, Virginia
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is in a very nice location, and easy access to the interstate. However, I felt like the hotel lacked some...especially for the cost. I didn't feel like the room was worth it, considering I have stayed at the J.W. Marriott in D.C. for not much more than that on a weekend. The carpet throughout seemed really dated, but... More

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steve L, General Manager at Charleston Marriott Town Center, responded to this review

Thank you for taking the time to provide the hotel with your feed back. Although we were not able to meet all your expectations by providing amazing service it is our goal to provide that type of service. Your comments let us know that we need to continue to work on the area of providing brilliant service. Thank you again. More

Senior Contributor
33 reviews 33 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 15, 2014

We stayed here overnight on our way to Michigan. It's located directly across from the mall and it is less than 5 blocks from the middle of downtown. The front desk staff were very friendly, the rooms were newly remodeled and clean, and the beds were comfortable. What impressed me the most was that one of the housekeeping staff checked... More

Was this review helpful? Yes 1
steve L, General Manager at Charleston Marriott Town Center, responded to this review

Thank you for the positive comments in regards to our staff and the hotel product. Going the extra mile is what we teach and expect from all our associates so I is very encouraging to hear that in this case a housekeeper did exactly that by checking on you. Thank you again and we look forward to serving you again... More

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Additional Information about Charleston Marriott Town Center

Address: 200 Lee Street East, Charleston, WV 25301
Phone Number:
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Charleston Marriott Town Center 3.5*
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Also Known As:
Marriott Charleston Town Hotel Charleston
Charleston Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Family Hotel in Charleston #8 Business Hotel in Charleston
Hotel Class
Official Description (provided by the hotel)
Charleston Marriott Town Center, a vibrant hotel located in downtown Charleston featuring 352 guest rooms. Following our multimillion dollar renovation, the guest rooms now include enhanced amenities, new furnishings, and upgraded wireless Internet. Travelers will enjoy the hotel’s well-equipped fitness center, as well as a generously sized indoor pool and sauna. As one of the premier hotels in Charleston, WV, we feature Brick Salt Bar + Kitchen, one of the capital city’s best culinary destinations. Our hotel also serves Starbucks beverages and treats. An on-site business center and complimentary WiFi access throughout the first floor streamline business, and with generous event space, our hotel is regarded as the perfect capital city venue for any event. Not far from Yeager Airport, our on-request guest shuttle puts travelers within walking distance to downtown Charleston destinations. ... more   less 
Number of rooms
347

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