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Charleston Marriott Town Center

3.5 of 5 200 Lee Street East, Charleston, WV 25301
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Certificate of Excellence 2014
Charleston Marriott Town Center
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Charleston Marriott Town Center
Charleston Marriott Town Center
Charleston Marriott Town Center
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336 reviews from our community

Traveler rating
    104
    133
    71
    23
    5
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63
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night on business. I am a frequent business traveler and usually opt for room service. Room service menu here was small and lacked a good variety of options, especially healthy options. I went to the restaurant in the lobby instead which had about 4 tables occupied and I stood for a few minutes waiting for someone... More 

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stephanie c, Director of Hotel Operations at Charleston Marriott Town Center, responded to this review

Thank you for taking the time to provide us with valuable feedback regarding your recent stay with us. We appreciate the positive comments and invite to you join us in our Brick Salt Bar+Kitchen during your next stay. Our menu provides several healthy options as well as some favorite dishes that our specially prepared by our chef using local ingredient... More 

South Charleston, West Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We recently had my daughter's sweet 16 party at the Marriott. The staff was really friendly and the rooms were very nice! The thing that stood out to me the most is how the gentleman who worked security (Johnny Canterbury) interacted with the girls at the pool. He joked around with them and made all of us feel very comfortable... More 

Was this review helpful? Yes 1
Hurricane
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Stayed during the most recent snow storm in this area. Parking was convenient, location of the property was ideal. Overall the property does not show any signs of wear due to very good upkeep. Prices are high, however in line with similar properties in the area. Since area restaurants were closed and travel was restricted, room service was necessary. Everything... More 

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Senior Contributor
26 reviews 26 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay at this hotel quite often for "staycations" and concerts as I only live a few miles away. I am a Gold Member with Marriott and have been there highest level previously. This hotel has a club lounge. I have never once seen the inside of it as it is never open when I am there. I believe it's... More 

Was this review helpful? Yes 1
Sunrise, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel frequently as part of my job and the Charleston Marriott was my home for over a year. I have nothing bad to say about the hotel, I was always comfortable there. The staff was great and always accommodating. Location is where you want to be if staying in Charleston, right across the street from the mall and within... More 

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Charles Town, West Virginia
Top Contributor
65 reviews 65 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my choice for lodging when I stay in Charleston for business. I wrote a more in depth review a couple of months ago. My latest stay was consistent with my previous stay. Convenient location, friendly staff, clean, nice bar selection and adequate amenities for business.

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stephanie c, Director of Hotel Operations at Charleston Marriott Town Center, responded to this review

Thank you so much for taking the time to provide feedback regarding your stay with us again. We value your loyalty and we appreciate you allowing us to host you yet again. More 

Baltimore, Maryland
Top Contributor
53 reviews 53 reviews
45 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 18, 2015

I had a very pleasant stay. My room was generously sized and the furnishings were in good condition. The staff was friendly and welcoming. Housekeeping did a nice job with the room. Absolutely no complaints. Note: The hotel is directly across the street from a Macy's and within walking distance of the Civic Center. The mall has several chain restaurants... More 

Was this review helpful? Yes 3
stephanie c, Director of Hotel Operations at Charleston Marriott Town Center, responded to this review

Thank you so much for taking the time to provide feedback regarding our hotel and the Marriott brand. We appreciate your loyalty and thank you for choosing us while away from home. We are looking forward to hosting you again in Charleston WV. More 

Saint Louis, Missouri
Top Contributor
95 reviews 95 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 15, 2015 via mobile

I booked through Priceline and felt I received an excellent value. Great location in downtown. Parking was easy and secure. Lobby was clean and the front desk staff was helpful. Elevators did not make you wait long. Room was clean and decor was still modern. View of mountains was very nice. Pool area was clean and well maintained. I'd recommend... More 

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stephanie c, Director of Hotel Operations at Charleston Marriott Town Center, responded to this review

We appreciate your feedback regarding your recent stay at the Charleston Marriott Town Center. Thank you so much for choosing our hotel and we are looking forward to hosting you on your next stay. More 

Westerville, Ohio
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 14, 2015

After driving 7 hours from northern michigan it was a great pleasure to recieve an upgrade without even requesting it.....large rooms with city views. Beds ver,y comfortable. Rachael at check in is amazing, fast and friendly. However, conference of some sort was taking place upon arrival with took over the bar and greeting area. The menu could us some more... More 

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stephanie c, Director of Hotel Operations at Charleston Marriott Town Center, responded to this review

Thank you for taking the time to recognize one of our hosts during your recent stay with us. We appreciate you providing feedback to let us know that she was able to make a memorable experience for you during your travels. Thank you for staying with us and we hope to see you again on your travels through Charleston WV. More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed January 13, 2015

We checked -in for a night during our trip from Chicago to New York, it was a clean room, comfortable king bed, there was no any noise. We're charged for 14$ for breakfast per person, 15 $ for parking. Overall it was a great experience.

Was this review helpful? Yes
stephanie c, Manager at Charleston Marriott Town Center, responded to this review

Thank you for your feedback regarding your great stay at the Charleston Marriott Town Center. Thank you so much for choosing our hotel and we are looking forward to hosting you on your next stay. More 

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Additional Information about Charleston Marriott Town Center

Address: 200 Lee Street East, Charleston, WV 25301
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Charleston Marriott Town Center 3.5*
Number of rooms: 352
Reservation Options:
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Also Known As:
Marriott Charleston Town Hotel Charleston
Charleston Marriott
Hotel Style:
#8 Business Hotel in Charleston
#9 Family Hotel in Charleston

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