We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Charleston Marriott Town Center

3.5 of 5 200 Lee Street East, Charleston, WV 25301
Hotel website
Hotel deals
Hotel packages
Special Offer
Stay for Breakfast!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Charleston Marriott Town Center
Professional photos View all
Browse nearby
Charleston Marriott Town Center
Charleston Marriott Town Center
Charleston Marriott Town Center
Write a Review

330 reviews from our community

Traveler rating
    100
    132
    70
    23
    5
See reviews for
62
67
22
127
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Any
English first
  • All months
    (330)
  • Mar-May only
    (77)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (69)
All months
Baltimore, Maryland
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a very pleasant stay. My room was generously sized and the furnishings were in good condition. The staff was friendly and welcoming. Housekeeping did a nice job with the room. Absolutely no complaints. Note: The hotel is directly across the street from a Macy's and within walking distance of the Civic Center. The mall has several chain restaurants... More 

Was this review helpful? Yes
stephanie c, Director of Hotel Operations at Charleston Marriott Town Center, responded to this review

Thank you so much for taking the time to provide feedback regarding our hotel and the Marriott brand. We appreciate your loyalty and thank you for choosing us while away from home. We are looking forward to hosting you again in Charleston WV. More 

Saint Louis, Missouri
Top Contributor
95 reviews 95 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I booked through Priceline and felt I received an excellent value. Great location in downtown. Parking was easy and secure. Lobby was clean and the front desk staff was helpful. Elevators did not make you wait long. Room was clean and decor was still modern. View of mountains was very nice. Pool area was clean and well maintained. I'd recommend... More 

Was this review helpful? Yes
stephanie c, Director of Hotel Operations at Charleston Marriott Town Center, responded to this review

We appreciate your feedback regarding your recent stay at the Charleston Marriott Town Center. Thank you so much for choosing our hotel and we are looking forward to hosting you on your next stay. More 

Westerville, Ohio
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After driving 7 hours from northern michigan it was a great pleasure to recieve an upgrade without even requesting it.....large rooms with city views. Beds ver,y comfortable. Rachael at check in is amazing, fast and friendly. However, conference of some sort was taking place upon arrival with took over the bar and greeting area. The menu could us some more... More 

Was this review helpful? Yes
stephanie c, Director of Hotel Operations at Charleston Marriott Town Center, responded to this review

Thank you for taking the time to recognize one of our hosts during your recent stay with us. We appreciate you providing feedback to let us know that she was able to make a memorable experience for you during your travels. Thank you for staying with us and we hope to see you again on your travels through Charleston WV. More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

We checked -in for a night during our trip from Chicago to New York, it was a clean room, comfortable king bed, there was no any noise. We're charged for 14$ for breakfast per person, 15 $ for parking. Overall it was a great experience.

Was this review helpful? Yes
stephanie c, Manager at Charleston Marriott Town Center, responded to this review

Thank you for your feedback regarding your great stay at the Charleston Marriott Town Center. Thank you so much for choosing our hotel and we are looking forward to hosting you on your next stay. More 

Philippi,WV
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family stayed her last weekend for a concert we were going to at the Civic Center. It is in a great location . Very close to the mall and the Civic Center. Great hotel stay. Employees are always nice and helpful. You have to pay for parking but it wasn't bad. You truly get what you pay for.

Was this review helpful? Yes
stephanie c, director of hotel operations at Charleston Marriott Town Center, responded to this review

Thank you for your response. We certainly appreciate your positive feedback and we look forward to hosting you on your next trip to Charleston WV! More 

Oconomowoc, Wisconsin
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff of the airport shuttle get 5 stars. Timely, courteous, and free! Rooms are large, if dated. The Pavilion conference facility is a strange indoor/outdoor space more suited to a wedding reception than a professional meeting. Located across from a large mall that provides quick service and sit down dining, and lots of shopping options, if that's your kind... More 

Was this review helpful? Yes
stephanie c, Director of Hotel Operations at Charleston Marriott Town Center, responded to this review

Thank you so much for taking the time to provide feedback regarding your recent stay with us. We certainly appreciate you recognizing the outstanding service of our shuttle drivers. It our goal to provide our guests with exceptional experiences during their stay and we are glad that our staff was able to make a memorable experience for you. More 

Beckley, West Virginia
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed here several times because of business meetings and events. It is very centrally located to the Civic center and the Charleston Mall, but you are charged for everything from WIFI connections to parking, and don't expect the elevator in the parking building to work, because it often stays non-functional and the stairwell is also not heated nor... More 

Was this review helpful? Yes 1
stephanie c, Director of Hotel Operations at Charleston Marriott Town Center, responded to this review

Thank you so much for taking the time to provide us with valuable feedback during your recent stay. It is our goal to ensure that all of our guests have the best experience while staying at the Charleston Marriott Town Center. I apologize that we were not able to meet all of your expectations during this stay. We certainly appreciate... More 

North Carolina
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel in a great location with a very friendly staff and were always there to help The rooms are clean and up to date with one major complaint, the air conditioning is completely turned off during the winter and only heat was available, the conditions in the room were miserable and hot. It wasn't extremely... More 

Was this review helpful? Yes 2
Clarksburg, West Virginia, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 17, 2014

Our stay at the Marriott Town Center was disappointing. A fifteen-dollar parking fee, insulting in itself, was charged twice to my credit card and I found it impossible to get help with this after learning of it from my bank two days later. A ten dollar (per device) charge for wi fi- also petty and insulting, considering the room rate.... More 

Was this review helpful? Yes 1
stephanie c, Director of Hotel Operations at Charleston Marriott Town Center, responded to this review

Thank you for taking the time to provide us with feedback regarding your recent stay with us. It is our mission to ensure all of our guests leave our hotel with a great experience. I am sorry to hear that we did not meet your expectations. I have shared your experience with my team as an example that we can... More 

Charles Town, West Virginia
Top Contributor
64 reviews 64 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 10, 2014

Flew into Charleston for a business trip. Marriott shuttle picked my party up at the airport. Fantastic service and friendly driver. Quick check-in. Next morning, the driver took us to the Capitol Complex for meetings and picked us up when we were finished. Room was clean and didn't notice any excessive noise. Hotel has a fitness center which I visited.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Charleston Marriott Town Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Charleston Marriott Town Center

Address: 200 Lee Street East, Charleston, WV 25301
Location: United States > West Virginia > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Charleston Marriott Town Center 3.5*
Number of rooms: 352
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Orbitz, Despegar.com, Marriott, TripOnline SA, Odigeo and Tingo so you can book your Charleston Marriott Town Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Charleston Town Hotel Charleston
Charleston Marriott
Hotel Style:
#10 Family Hotel in Charleston
#10 Business Hotel in Charleston

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
Room/suite (15)
Viewed
Bathroom (11)
Viewed
View from room (4)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (6)
Viewed
Dining (2)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay